GE 28871 User Manual

Dect 6.0 telephone/answering system with cordless handset
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Model 28871
DECT 6.0 Telephone/
Answering
System with
Cordless Handset
User's Guide

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Summary of Contents for GE 28871

  • Page 1 Model 28871 DECT 6.0 Telephone/ Answering System with Cordless Handset User's Guide...
  • Page 2: Equipment Approval Information

    Equipment Approval Information Your telephone equipment is (]pproved for connection to the Public Switched Telephone Network (]nd is in complionce with ports 15 (]nd 68, FCCRules(]nd Regul(]tions (]nd the Technic(]l Requirements for Telephone Termin(]l Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is (] I(]bel indic(]ting, (]mong other inform(]tion, the USnumber (]nd Ringer Equiv(]lence Number (REN) for the equipment.
  • Page 3: Licensing

    Interference Information This device complies with Part 15 of the FCCRules.Operation is subject to the following two conditions: (1)This device may not cause harmful interference; and (2)This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCCRules.These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 4 Table of Contents EQUIPMENT APPROVAL INFORMATION ......SCREEN CONTRAST ..........INTERFERENCE INFORMATION ........RESET HANDSET ..........HEARING AID COMPATIBILITY (HAC} ......BASE SETTING ............CHANGE PIN ............ 19 LICENSING .............. FCC RF RADIATION EXPOSURE STATEMENT ....DIAL MODE ............DECT MESSAGE W AITING(VMWI) ......20 INFORMATION PRODUCT...
  • Page 5: The Lightning

    Table of Contents INTERCOM CALL ..........RECORDING AN ANNOUNCEMENT ....... Two-WAY CALLING .......... RECORDING AN ANSWER ONLY ANNOUNCEMENT ..REVIEWING/DELETING A1/A2 ANNOUNCEMENTS,,,, THREE CONFERENCE CALL ....... CALL TRANSFER ..........REMOTE ACCESS CODE ..........CALLER ID (CID} ..........REMOTE ACCESS ............ID .........
  • Page 6: Introduction

    Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, should have at least one phone in your home that isn't cordless, case the power in your home goes out.
  • Page 7: Telephone Jack Requirements

    Telephone Jack Requirements Wall plate Tousethis phone,you need an RJllC type modulartelephone jack, which might look likethe one pictured here,installed in your Modular home. If you don't havea modularjack, call your local phone telel: line companyto find out howto get one installed. Installation Digital Security...
  • Page 8: Handset Layout

    Handset Layout Display flash speaker (button) redial cancel/mute (button) phonebook menu/OK (button) (button) button) talk (button) (caller ID button) (button) */icon/tone (button) format pause " (button) (button) Antenna Internal call Phone Battery Speakerphone lock NEW Hissed call Ringer off RPT Repeat call Hute...
  • Page 9: Baselayout

    Base Layout phonemenu/ ringer switch phonebook exit cancel atton) (back of base) (Caller ID (button) (button) (button) -- review up (button) review down (button) ..- flash (button) .---- page/intercom (button) .._ hold (button) ..--- mute/register (button) redial (button) speaker (button) phone volume (button) Answering Machine...
  • Page 10: Attaching The Desktop Pedestal

    Installin 9 the Phone Choosethe best location to install your baseand handset chargecradles.Yourbase and handsetcharge cradle(s)shouldbe placedon a levelsurface such as a desk or table top, or you may mount the baseon a wall. Attaching the Desktop Pedestal Usingthe upper set of slots on the bottom of the base;insert the tabs and then push the pedestal down until it snaps into place.
  • Page 11: Connecting The Telephone Line

    Connecting the Telephone Line On thebase, plug one end ofthestraight telephone line cord into the jack ontheback ofthebase a nd the other e nd intoamodular wall t elephone jack. Connecting the CordedHandset 1. Connect one end ofthe coiled h andset cord tothe jackontheside ofthe base. 2.
  • Page 12: Installing The Handset Battery

    Installing the Handset Battery NOTE:You must connect the handset battery before using the cordless handsets. CAUTION: To reduce the risk of fire or personal injury, only use the Thomson Inc. approved Nickel-Metal Hydride battery model 5-2826, which is compatible with this unit. 1.
  • Page 13: Menu Operation

    Menu Operation Base Menu Selecting the Language Choose the screen display language. 1. Press the phone menu/ok button. The screen displays LANGUAGE. 2. Press the phone menu/ok button again. 3. Press the A or ,, button to select the desired language. 8.
  • Page 14: Dial Mode

    Dial Mode Set t he dial m ode t oTONE orPULSE. The default setting i sTONE. 1. Press thephone m enu/ok button. 2. Press theA or- button t oselect DIAL MODEand pressthe phone menu/ok button again. 3. Pressthe A or - button to select TONE or PULSE. /4.
  • Page 15: Message Waiting

    Messoge Woiting Ifyouhave s ubscribed toa voice m essaging service, the_ icon displays onthe base a nd MESSAGE WAITING displayson handsetto alert you that you havereceived new messages. Toturn the VisualMessageWaiting Indication (VMWI) o ff; 1. Pressthe phone menu/ok button. 2.
  • Page 16: Handset Menu

    Handset Menu Handset Setting Ring Melody 5 ringer tones are availablefor selection.Thedefault setting is Melody 1. 1. Pressthe menu/ok button. 2. Pressthe A or ,, button to select SETUP HSand pressthe menu/ok button. 3. Pressthe A or ,, button to select RINGMELODYand pressthe menu/ok button. 4.
  • Page 17: No Coverage

    6. Press the menu/ok button to confirm the setting. 7. Press the _ button to return to idle mode. No Coverage Setting the warning beep to ON will alert you when the cordless handset is out of range. The default setting is OFF. 1.
  • Page 18: Daily) Alarm

    (Daily) Alarm 1. Pressthe menu/ok button. 2. Pressthe ,, or ,, button to selectSETUP HSand pressthe menu/okbutton. 3. Pressthe ,, or ,, button to selectALARMand pressthe menu/ok button. 4. Pressthe -, or ,, button to selectONor OFF. S. If you selectON. pressthe menu/ok button to enter HH:MM. P ressthe ,, or ,, button to selectam or pm.
  • Page 19: Change Pin

    Screen Contrast There are 5 levels available for selection. The default setting is Level 5. 1. Pressthe menu/okbutton. 2. Press the ,, or ,, button to select SETUPHS and press the menu/ok button. B. Press the -, or ,, button to select CONTRASTand press the menu/ok button. 4.
  • Page 20: The Base

    5. Input the desired new PIN code and press m enu/ok button, thescreen displays REPEAT P IN and promptsyou to input the new PINcode again for verification. NOTE:If the verification PIN code is different from the new PIN code, the change will fail. You will be prompted to input a new PIN code.
  • Page 21: Reset

    Reset Base Thisoption allows userto restorethe baseand Date/Timeto the default setting. Note: All Caller ID records stored in base and cordless handset, and all the phonebook and radial records stored in base will be cleared upon reset. You may wish to write down the information before reset.
  • Page 22: Registration

    Registration Register Up to 4 cordless handsets can be registered to the same base. 1. Pressthe menu/ok button. 2. Press the -, or ,, button to select REGISTRATIONand press the menu/ok button. B. Press the A or -- button to select REGISTERand press the menu/ok button, the screen displays ENTER PIN (default setting = 0000).
  • Page 23: Or Speaker Volume

    Basic Operation Duringa phonecall, the call timer is shown on the display.Thebasedisplaysthe phone icon when a handset is in use.Thecordlesshandsetscreen displaysLINEIN USE. w hen the base(or another handset)is in use. Making a Call NOTE:To delete an incorrect character press the cancel button on the base or the cancel/mute button on the handset.
  • Page 24: Mute

    Spea kerphone Operation Forbest speakerphoneperformance,avoid the following: • Areaswith high background noise.(Themicrophone might pick up these sounds.) • Surfacesaffected by vibration. • Recessed areas such as in a corner,under a cupboard, or next to a cabinet, which can generate an echo effect. Note the following guidelineswhen usingthe speakerphone.
  • Page 25 Pause Whena pause is neededto wait for a dial tone (forexample,after you dial 9 for an outside line,or to wait for a computer accesstone),pressthe pause button to insert a 3 seconddelay into the sequencewhen dialing (or when storing a numberinto phonebook.) Pressand hold the pausebutton for 1.5seconds,the screen displaysa P.Eachpause counts as one digit in the dialing sequence.
  • Page 26: Memory

    Redial Function Thelast 10 phone numbers you dialed out are collectivelystored in baseand cordless handset radial memory. Dial a Number from the Radial Memory 1. Pressthe radial button on baseor the A button on the cordlesshandset.If the radial memory is empty, the screen displaysEMPTY. 2.
  • Page 27: Handset

    Intercom Operation Youcan make internal calls between baseand cordlesshandset,or anytwo cordless handsets(ifyou have more than one cordlesshandset). Base to Cordless Handset 1. With the base in idle mode, pressthe page/intercom button, the screendisplays INT-NUMBER?. 2. Usethe number keypadto enter the cordlesshandset number.(1,2,3,/4) you want to call.
  • Page 28: Two-Way Calling

    UsingIntercomwith External T elephone Calls During atelephone call, y oumay use theintercom/paging function topage a nother handset and have a noffline, private (two-way)intercom conversation. You may also have a three-way conference between the external caller and thebase/handsets, you may transfer theexternal telephone call t oanother handset orthebase.
  • Page 29: Caller Id (Cid}

    Caller ID {CID) IMPORTANT: In order to use this unit's Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID Service. Thisunit receivesanddisplaysinformation transmitted by your local phone company.
  • Page 30: Reviewing C Id Records

    Reviewing CID Records As calls are received and stored, the display is updated to let you know how many calls have been received. To scroll CID records: 1. Pressthe ClD button. 2. Press the A or ,, button to review the CID records. NOTE: If an area code is included in the caller number,...
  • Page 31: Deleting Cid Records

    Deleting CID Records NOTE:The CID memory of base and cordless handset are independent. Therefore, deleting a call log from the base will not have the same effect to the cordless handset or vice versa. Delete a Single CID Record 1. Pressthe CIDbutton. 2.
  • Page 32: Storing Name And Number Into Phonebook

    Storing Name and Number into Phonebook 1. Press the U button on the cordless handset or base. 2. Press the menu/ok button to enter menu, selectADD NEW. 3. Press the menu/ok button and screen displays ENTER NUMBER. /4 Enter number using the keypad. (Press and hold pause button if a pause is needed.) Pressthe menu/ok button and screendisplaysENTER NAME.
  • Page 33: Edit Phonebook Entry

    Edit Phonebook Entry 1. Pressthe Q:_button on the cordlesshandset or base. 2. Pressthe -, or ,, button to selectdesiredrecord. B. Pressthe menu/ok button. 4. Pressthe A or ,, button to selectEDIT. 5. Pressthe menu/ok button. 6. Usethe keypadto edit the number entry (pressthe ,, or ,, button to move the cursor).
  • Page 34: Audible Quick Setup Guide

    Answerin,9 System Setup & Pro,grammin,9 Audible Quick Setup Guide If you need additional assistance;while in standby mode,pressthe ans. menu button on the baseand follow the voice instructions. Set Answering Machine ON/OFF Upon initial power up and activation,the answering systemis in the ONmode. 1.
  • Page 35: Outgoing Announcement

    Outgoing Announcement You can record 2 different outgoing announcements: A1 inviting your caller to leave a message or A2 asking your caller to call back later. Outgoing Announcement A1 is played when Announce Only mode is OFF.Callers can leave a message in this mode. Your answering system is preset with Announce Only set to OFF,allowing callers to leave a message.
  • Page 36 Recording an Answer Only Announcement Hake sure the AnnounceOnlyis set to ON. Forbest resultswhen recording, you shouldbe about nine inchesfrom the microphone,and eliminate as much background noiseas possible. 1. Pressthe ans. menu button repeatedly until the system announces "Announcement Two"The messageindicator displaysA2. 2.
  • Page 37: Alert On/Off

    Remote Access Youmay accessthe answering systemfrom any tone-dial compatible telephone by entering your a-digit remote accesscodeduring the playingof outgoing announcement. 1. Dialthe telephonenumber at which the answering systemis connected. 2. Enterthe a-digit RemoteAccessCodeduring the outgoing announcement. 3. Followthe voice menu to usethe answeringsystem'sremote functions. If there is no command enteredafter 20 seconds,the unit will releasethe line.
  • Page 38: Recording A Memo

    Set Number of Rings to Answer YourAnsweringSystemcan answer after 2 -6 rings or you can choosethe TollSaver option. TheTollsaver option instructsthe AnsweringSystemto answer after/4 rings only if there are new, un-playedmessages;otherwise,it will answer after 6 rings.The benefit to you is if you are making a long distancecall to retrieve messages,if the AnsweringSystemdoesnot answer after/4 rings,you can hang up.Thereare no new messages,and you will savethe expenseof a long distance call.
  • Page 39 Message Playback Whenyou have new messages,the messageindicator flashes,showing the number of unplayedmessages.If there are only old messages,the indicator glows steadily. Recordedmessagesand memos are retained until you deletethem. Youranswering systemhas approximately 12 minutes of storage capacity (or 59 messages/memos). I f capacity is full, the systemwill answer after 10 rings,and announceto the caller, "Memory is Full".
  • Page 40 Changin 9 the Battery CAUTION: To reduce the risk of fire or personal injury, only use the Thomson Inc. approved Nickel-Metal Hydride battery model 5-2826, which is compatible with this unit. 1. Makesure handset is OFF(notin TALKmode)beforeyou replacebattery. 2. Removethe battery compartment door. 3.
  • Page 41 Display Messa,ges Thefollowing indicators show the status of a messageor of the unit. DELETE? Prompt asking if you want to erasethe current record. DELETE ALL? Prompt asking if you want to eraseall records. EMPTY Indicatesthere is no record in memory. ENTER NAHE Prompt telling youto enter a name.
  • Page 42 • Connect another phone tothesame j ack; ifthere isstill n odial t one, theproblem might beyour w iring orlocal service. • The cordless handset may beoutofrange o fthebase. Move c loser tothebase. • Ensure thebattery i sproperly charged (16 hours). •...
  • Page 43 Memory Dialing doesn't work • Did you program t hememory location buttons correctly? • Did you follow proper dialing s equence? Unit l ocks u pand nocommunication between thebase and cordless handset • Unplug the AC power adaptor from thewall o utlet and the back ofthebase. Remove thehandset battery.
  • Page 44 Causes of Poor Reception • Aluminum siding. • Foilbucking on insulation. • Heating ducts and other metal constructionthat can shieldradio signals. • You'retoo closeto appliances such us microwaves,stoves,computers,etc. • Atmosphericconditions,such us strong storms. • Baseis installed in the basementor lower floor of the house. •...
  • Page 45 Accessory Information DESCRIPTION MODEL NO. Power Adaptor for Base 5-2823 Replacement Handset Battery 5-2826 Power Adaptor for Handset Charge Cradle 5-2824 Toplace order, haveyour Visa,HasterCard,or DiscoverCardready and call toll-free 1-800-338-0376,A shipping and handlingfee will be charged upon ordering,We are required by law to collect appropriate salestax for each individual state,country, and locality to which the merchandiseis beingsent.
  • Page 46 Limited Warranty What your warranty covers: • Defectsin materialsor workmanship. For how long after your purchase: • Oneyear,from dote of purchase. (Thewarranty periodfor rental units beginswith the first rental or 45 days from dote of shipmentto the rental firm, whichever comesfirst.) What we will do: •...
  • Page 47 • Please complete and mail the Product Registration Card packed with your unit. It wilt moke it eosier to contoct you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: •...
  • Page 48 Index Accessory Information Date/Time 14, 21 Adjusting the Receiver or Speaker Volume Day/Time Alarm (Alarm) Delete a Single CID Record Announce Only ON/OFF Delete a Single Redial Memory Delete All CID Records Answering System Area Code Delete All Redial Memory Attaching the Desktop Pedestal Delete Phonebook...
  • Page 49 Index Information for DECTProduct Receiving CID Records Installation Recording a Memo Installing the Handset Battery Recording an Announcement Redial Function Installing the Phone Intercom Operation Register Interference Information Registration Introduction Remote Access Remote Access Code Remove Handset (De-registration) 13, 17 Key Tone Reset Keypad...
  • Page 50 Visitthe GEwebsiteat: www.GE.com/phones THOMSON images & beyon_ Thomson Inc. i01 West 103rd St. Model 28871 Indianapolis, IN 46290-1102 © 2008 Thomson Inc. 00024795 {Rev. i Dam E/S) 08-12 Trademark(s) ® Registered Printed in China Marco(s) Registrada{s)

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