GE 28871 User Manual

6.0 telephone/answering system with cordless handset
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Model 28871
DECT 6.0 Telephone/
Answering System with
Cordless Handset
User's Guide

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Summary of Contents for GE 28871

  • Page 1 Model 28871 DECT 6.0 Telephone/ Answering System with Cordless Handset User's Guide...
  • Page 2: Equipment Approval Information

    Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
  • Page 3: Quipment Pproval Nformation Nterference Nformation

    Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and () This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 4: Table Of Contents

    Table of Contents ......2 ..........19 quipmEnt pprovAl nformAtion Creen ontrast ........3 ..........19 ntErfErEncE nformAtion eset anDset (HAc) ......3 ............19 EAring ompAtibility etting .............. 3 Pin ............ 19 icEnsing hange fcc rf r ....3 ............
  • Page 5 Table of Contents ..........27 ....... 35 nterCom eCorDing an nnounCement .......... 28 ..36 alling eCorDing an nswer nnounCement ....... 28 a1/a2 a ..36 hree onFerenCe eViewing eleting nnounCements ..........28 ..........36 ransFer emote CCess id (cid) ..........29 ............
  • Page 6: Nformation For Dect P Roduct Ntroduction

    Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.
  • Page 7: Elephone Ack Equirements Nstallation

    Telephone Jack Requirements Wall plate To use this phone, you need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in your Modular home. If you don’t have a modular jack, call your local phone telephone line jack company to find out how to get one installed.
  • Page 8: Mportant Nstallation Andset Ayout

    Handset Layout Display flash speaker (button) (button) redial cancel/mute (button) (button) phonebook menu/OK (button) (button) (intercom button) talk (button) (caller ID button) (button) */icon/tone (button) #/lock/ format pause (button) (button) Antenna Internal call Phone Battery Speakerphone Key lock Ringer off Missed call Mute Repeat call...
  • Page 9: Ase Ayout

    Base Layout phone menu/ ringer switch phonebook exit cancel OK (button) (Caller ID (back of base) (button) (button) (button) button) review up (button) review down (button) flash (button) page/intercom (button) hold (button) mute/register (button) redial (button) speaker (button) phone volume (button) */tone pause...
  • Page 10: Installing The Phone

    Installing the Phone Choose the best location to install your base and handset charge cradles. Your base and handset charge cradle(s) should be placed on a level surface such as a desk or table top, or you may mount the base on a wall. Attaching the Desktop Pedestal Using the upper set of slots on the bottom of the base;...
  • Page 11: Elephone L Ine

    Connecting the Telephone Line On the base, plug one end of the straight telephone line cord into the jack on the back of the base and the other end into a modular wall telephone jack. Connecting the Corded Handset 1. Connect one end of the coiled handset cord to the jack on the side of the base. .
  • Page 12: Attery

    Installing the Handset Battery NOTE: You must connect the handset battery before using the cordless handsets. CAUTION: To reduce the risk of fire or personal injury, only use the Thomson Inc. approved Nickel-Metal Hydride battery model 5-2826, which is compatible with this unit. 1.
  • Page 13: Nstalling The Andset Enu Peration

    Menu Operation Base Menu Selecting the Language Choose the screen display language. 1. Press the phone menu/ok button. The screen displays LANGUAGE. . Press the phone menu/ok button again. 3. Press the 5 or 6 button to select the desired language. 4.
  • Page 14: Dial Mode

    Dial Mode Set the dial mode to TONE or PULSE. The default setting is TONE. 1. Press the phone menu/ok button. . Press the 5 or 6 button to select DIAL MODE and press the phone menu/ok button again. 3. Press the 5 or 6 button to select TONE or PULSE. 4.
  • Page 15: Message Waiting

    Message Waiting If you have subscribed to a voice messaging service, the icon displays on the base and MESSAGE WAITING displays on handset to alert you that you have received new messages. To turn the Visual Message Waiting Indication (VMWI) off; 1.
  • Page 16: Andset Enu

    Handset Menu Handset Setting Ring Melody 5 ringer tones are available for selection. The default setting is Melody 1. 1. Press the menu/ok button. . Press the 5 or 6 button to select SETUP HS and press the menu/ok button. 3.
  • Page 17: Overage

    6. Press the menu/ok button to confirm the setting. 7. Press the button to return to idle mode. No Coverage Setting the warning beep to ON will alert you when the cordless handset is out of range. The default setting is OFF. 1.
  • Page 18: (Daily) Alarm

    (Daily) Alarm 1. Press the menu/ok button. . Press the 5 or 6 button to select SETUP HS and press the menu/okbutton. 3. Press the 5 or 6 button to select ALARM and press the menu/ok button. 4. Press the 5 or 6button to select ON or OFF. 5.
  • Page 19: Creen C Ontrast

    Screen Contrast There are 5 levels available for selection. The default setting is Level 5. 1. Press the menu/okbutton. . Press the 5 or 6 button to select SETUP HS and press the menu/ok button. 3. Press the 5 or 6 button to select CONTRAST and press the menu/ok button. 4.
  • Page 20: Dial Mode

    5. Input the desired new PIN code and press menu/ok button, the screen displays REPEAT PIN and prompts you to input the new PIN code again for verification. NOTE: If the verification PIN code is different from the new PIN code, the change will fail.
  • Page 21: Reset Base

    Reset Base This option allows user to restore the base and Date/Time to the default setting. Note: All Caller ID records stored in base and cordless handset, and all the phonebook and redial records stored in base will be cleared upon reset.
  • Page 22: Registration

    Registration Register Up to 4 cordless handsets can be registered to the same base. 1. Press the menu/ok button. . Press the 5 or 6 button to select REGISTRATION and press the menu/ok button. 3. Press the 5 or 6 button to select REGISTER and press the menu/ok button, the screen displays ENTER PIN (default setting = 0000).
  • Page 23: Asic Peration

    Basic Operation During a phone call, the call timer is shown on the display. The base displays the phone icon when a handset is in use. The cordless handset screen displays LINE IN USE. when the base (or another handset) is in use. Making a Call NOTE: To delete an incorrect character press the cancel button on the base or the cancel/mute button on the handset.
  • Page 24: Djusting The Eceiver Or Peakerphone Peration

    Speakerphone Operation For best speakerphone performance, avoid the following: • Areas with high background noise. (The microphone might pick up these sounds.) • Surfaces affected by vibration. • Recessed areas such as in a corner, under a cupboard, or next to a cabinet, which can generate an echo effect.
  • Page 25: Pause

    Pause When a pause is needed to wait for a dial tone (for example, after you dial 9 for an outside line, or to wait for a computer access tone), press the pause button to insert a 3 second delay into the sequence when dialing (or when storing a number into phonebook.) Press and hold the pause button for 1.5 seconds, the screen displays a P.
  • Page 26: Redial Function

    Redial Function The last 10 phone numbers you dialed out are collectively stored in base and cordless handset redial memory. Dial a Number from the Redial Memory 1. Press the redial button on base or the 5 button on the cordless handset. If the redial memory is empty, the screen displays EMPTY.
  • Page 27: A Ll R Edial

    Intercom Operation You can make internal calls between base and cordless handset, or any two cordless handsets (if you have more than one cordless handset). Base to Cordless Handset 1. With the base in idle mode, press the page/intercom button, the screen displays INT-NUMBER?.
  • Page 28: Two-Way Calling

    Using Intercom with External Telephone Calls During a telephone call, you may use the intercom/paging function to page another handset and have an off line, private (two-way) intercom conversation. You may also have a three-way conference between the external caller and the base/handsets, or you may transfer the external telephone call to another handset or the base.
  • Page 29: Aller Id (Cid)

    Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID...
  • Page 30: Reviewing Cid Records

    Reviewing CID Records As calls are received and stored, the display is updated to let you know how many calls have been received. To scroll CID records: 1. Press the CID button. . Press the 5 or 6 button to review the CID records. NOTE: If an area code is included in the caller number, you can press the #/lock/format button to change the caller number display format.
  • Page 31: Deleting Cid Records

    Deleting CID Records NOTE: The CID memory of base and cordless handset are independent. Therefore, deleting a call log from the base will not have the same effect to the cordless handset or vice versa. Delete a Single CID Record 1.
  • Page 32: S Toring N Ame And N Umber Into

    Storing Name and Number into Phonebook 1. Press the button on the cordless handset or base. . Press the menu/ok button to enter menu, select ADD NEW. 3. Press the menu/ok button and screen displays ENTER NUMBER. 4 Enter number using the keypad. (Press and hold pause button if a pause is needed.) 5.
  • Page 33: Dit P Honebook E Ntry

    Edit Phonebook Entry 1. Press the button on the cordless handset or base. . Press the 5 or 6 button to select desired record. 3. Press the menu/ok button. 4. Press the 5 or 6 button to select EDIT. 5. Press the menu/ok button. 6.
  • Page 34: Audible Quick Setup Guide

    Answering System Setup & Programming Audible Quick Setup Guide If you need additional assistance; while in standby mode, press the ans. menu button on the base and follow the voice instructions. Set Answering System ON/OFF Upon initial power up and activation, the answering system is in the ON mode. 1.
  • Page 35: O Utgoing A Nnouncement

    Outgoing Announcement You can record  different outgoing announcements: A1 inviting your caller to leave a message or A asking your caller to call back later. Outgoing Announcement A1 is played when Announce Only mode is OFF. Callers can leave a message in this mode. Your answering system is preset with Announce Only set to OFF, allowing callers to leave a message.
  • Page 36: R Ecording An A Nswer O Nly A

    Recording an Answer Only Announcement Make sure the Announce Only is set to ON. For best results when recording, you should be about nine inches from the microphone, and eliminate as much background noise as possible. 1. Press the ans. menu button repeatedly until the system announces “Announcement Two”...
  • Page 37: Remote Access

    Remote Access You may access the answering system from any tone-dial compatible telephone by entering your 4-digit remote access code during the playing of outgoing announcement. 1. Dial the telephone number at which the answering system is connected. . Enter the 4-digit Remote Access Code during the outgoing announcement. 3.
  • Page 38: Set Number Of Rings To Answer

    Set Number of Rings to Answer Your Answering System can answer after  -6 rings or you can choose the Toll Saver option. The Toll saver option instructs the Answering System to answer after 4 rings only if there are new, un-played messages; otherwise, it will answer after 6 rings. The benefit to you is if you are making a long distance call to retrieve messages, if the Answering System does not answer after 4 rings, you can hang up.
  • Page 39: Message Playback

    Message Playback When you have new messages, the message indicator flashes, showing the number of unplayed messages. If there are only old messages, the indicator glows steadily. Recorded messages and memos are retained until you delete them. Your answering system has approximately 1 minutes of storage capacity (or 59 messages/memos).
  • Page 40: Hanging The S B Attery

    Changing the Battery CAUTION: To reduce the risk of fire or personal injury, only use the Thomson Inc. approved Nickel-Metal Hydride battery model 5-2826, which is compatible with this unit. 1. Make sure handset is OFF (not in TALK mode) before you replace battery. .
  • Page 41: Display Messages

    Display Messages The following indicators show the status of a message or of the unit. DELETE? Prompt asking if you want to erase the current record. DELETE ALL? Prompt asking if you want to erase all records. EMPTY Indicates there is no record in memory. ENTER NAME Prompt telling you to enter a name.
  • Page 42 • Connect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service. • The cordless handset may be out of range of the base. Move closer to the base. •...
  • Page 43: Caller Id Solutions

    Memory Dialing doesn’t work • Did you program the memory location buttons correctly? • Did you follow proper dialing sequence? Unit locks up and no communication between the base and cordless handset • Unplug the AC power adaptor from the wall outlet and the back of the base. Remove the handset battery.
  • Page 44: Causes Of Poor Reception

    Causes of Poor Reception • Aluminum siding. • Foil backing on insulation. • Heating ducts and other metal construction that can shield radio signals. • You’re too close to appliances such as microwaves, stoves, computers, etc. • Atmospheric conditions, such as strong storms. •...
  • Page 45: Arranty Ssistance

    Accessory Information DESCRIPTION MODEL NO. Power Adaptor for Base 5-2823 Replacement Handset Battery 5-2826 Power Adaptor for Handset Charge Cradle 5-2824 To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent.
  • Page 46: Limited Warranty

    Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: •...
  • Page 47 • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: •...
  • Page 48 Index Accessory Information CID Memory Record Storage Adjusting the Receiver or Speaker Connecting the AC (Electrical) Power 10 Volume Connecting the Corded Handset Alarm (Alarm) Connecting the Telephone Line Announce Only ON/OFF Corded Handset Answering System Cordless Handset Area Code Cordless Handset to Base Attaching the Desktop Pedestal Cordless Handset to Cordless Handset 7...
  • Page 49 Index FCC RF Radiation Exposure Statement 3 Language Flash LCD Contrast Licensing Limited Warranty General Product Care Low Battery Handset Layout Making a Call Handset Menu Menu Operation Handset Name Message Playback Handset Setting Message Waiting Handset Sound Signals Message Waiting (VMWI) Hearing Aid Compatibility (HAC) Mute Hold (only for base)
  • Page 50 Index Recording a Memo Save Redial Memory Recording an Announcement Screen Contrast Redial Function Selecting the Language Register Set Answering System ON/OFF Registration Set Audible Message Alert ON/OFF Remote Access Set Number of Rings to Answer Remote Access Code Setting the Ringer Volume Remove Handset (De-registration) Speakerphone Operation Reset...
  • Page 51 Index Telephone Jack Requirements Temporary Tone Three Way Conference Call Troubleshooting Guide Two-Way Calling Wall Mounting the Base Warranty Assistance...
  • Page 52 AVISO Esta Guía del Usuario está disponible también en Español, y puede ser descargada desde el siguiente sitio web: www.GE.com/phones Visit the GE website at: www.GE.com/phones Thomson Inc. 101 West 103rd St. Model 8871 Indianapolis, IN 4690-110 0004795 (Rev.  Dom E) ©...

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