Cisco 6921 - Unified IP Phone Standard VoIP Administration Manual page 74

Telephony Features Available for the Cisco Unified IP Phone
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description
Hold Status Enables phones with a shared line to distinguish
between the local and remote lines that placed a
call on hold.
Hold/Resume Allows the user to move a connected call from an
active state to a held state.
Hunt Group Provides load sharing for calls to a main directory
number. A hunt group contains a series of directory
numbers that can answer the incoming calls. When
the first directory number in the hunt group is busy,
the system hunts in a predetermined sequence for
the next available directory number in the group
and directs the call to that phone.
Intercom Allows users to place and receive intercom calls
using programmable phone buttons. You can
configure intercom line buttons to:
Note
Join Across Lines Allows users to combine calls that are on multiple
phone lines to create a conference call.
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
5-8
Directly dial a specific intercom extension.
•
Initiate an intercom call and then prompt the
•
user to enter a valid intercom number.
If your user logs into the same phone on a
daily basis using their Cisco Extension
Mobility profile, assign the phone button
template that contains intercom
information to their profile, and assign the
phone as the default intercom device for
the intercom line.
Chapter 5 Configuring Features, Templates, Services, and Users
Configuration Reference
No configuration is required.
Requires no configuration, unless you
•
want to use music on hold. See
"Music-on-Hold" in this table for
information.
See "Hold Reversion" in this table.
•
For more information, refer to:
• Cisco Communications Manager
Administration Guide,
Configuration" chapter.
Cisco Unified Communications Manager
•
System Guide, "Understanding Route
Plans" chapter.
For more information, go to the "Intercom"
chapter in the Cisco Unified Communications
Manager Feature and Services Guide.
Some JTAPI/TAPI applications are not
compatible with the Join and Direct Transfer
feature implementation on the Cisco Unified
IP Phone 6921, 6941, and 6961 and you may
need to configure the Join and Direct Transfer
Policy to disable join and direct transfer on the
same line or possibly across lines. For more
information, see the
Policy" section on page
For more information, go to the
Unified IP Phone" chapter in the Cisco Unified
Communications Manager System Guide.
"Hunt Group
"Join and Direct Transfer
5-13.
"Cisco
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