Obtaining An Internet Ip Address - NETGEAR WNR3500v1 - RangeMax Wireless N Gigabit Router Setup Manual

• Wireless Router Internet Light Off. If the Internet light is off, verify that the Ethernet cable
is securely connected between the cable or DSL modem, and that both the modem and
wireless router are turned on.

Obtaining an Internet IP Address

If your wireless router is unable to access the Internet, and your Internet light is amber, check the
wireless router to see if it is able to get an Internet IP address from your service provider. Unless
you have a static IP address, your wireless router automatically requests an IP address from your
service provider.
To check the Internet IP address from the browser interface:
Log in to the wireless router.
1.
Select the Router Status link under the Maintenance heading to check that an IP address is
2.
shown for the Internet Port. If 0.0.0.0 is shown, your wireless router has not obtained an IP
address from your service provider.
If your router is unable to obtain an IP address from the your service provider, the problem may be
one of the following:
• Your service provider may require a login. Ask your service provider whether they require a
PPP over Ethernet (PPPoE) login.
• You may have incorrectly set the Service Name, User Name or Password. See
"Troubleshooting PPPoE" on page
• Your service provider might check for your computer's host name. Assign the computer Host
Name of your ISP account to the wireless router on the Basic Settings screen.
• Your service provider might only allow one Ethernet MAC address to connect to the Internet,
and check for your computer's MAC address. If this is the case:
– Inform your service provider that you have bought a new network device, and ask them to
use the wireless router's MAC address, or
– Configure your router to spoof your computer's MAC address. On the Basic Settings
screen in the Router MAC Address section, select "Use this Computer's MAC Address"
and click Apply. Then restart your network in the correct sequence (see
Checklist" on page
Troubleshooting
34.
29).
"Basic Setup
33