Obtaining An Internet Ip Address - NETGEAR WNR834 Setup Manual

• Internet Connection. The cable or DSL modem status lights indicate if the modem
connection is successful or not. Check your modem documentation or call your Internet
service provider for help with verifying that the modem has a successful connection.
• Wireless Router Internet Light is Green or Blinking Green. If your Internet light is green
or blinking green, then you have a good Internet connection and your wiring is correct.
• Wireless Router Internet Light Off. If the Internet light is off, verify that the Ethernet cable
is securely connected between the cable or DSL modem, and that both the modem and
wireless router are turned on.

Obtaining an Internet IP Address

If your wireless router is unable to access the Internet, and your Internet light is amber, check the
wireless router to see if it is able to get an Internet IP address from your service provider. Unless
you have a static IP address, your wireless router automatically requests an IP address from your
service provider.
To check the Internet IP address from the browser interface:
Log in to the wireless router.
1.
Select the Router Status link under the Maintenance heading to check that an IP address is
2.
shown for the Internet Port. If 0.0.0.0 is shown, your wireless router has not obtained an IP
address from your service provider.
If your router is unable to obtain an IP address from the your service provider, the problem may be
one of the following:
• Your service provider may require a login. Ask your service provider whether they require
PPP over Ethernet (PPPoE) login.
• You may have incorrectly set the Service Name, User Name or Password. See
"Troubleshooting PPPoE" on page
• Your service provider might check for your computer's host name. Assign the computer Host
Name of your ISP account to the wireless router on the Basic Settings screen.
• Your service provider might only allow one Ethernet MAC address to connect to the Internet,
and check for your computer's MAC address. If this is the case:
– Inform your service provider that you have bought a new network device, and ask them to
use the wireless router's MAC address, or
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Troubleshooting