Troubleshooting Login Problems; Checking The Internet Service Connection - NETGEAR WNR3500v1 - RangeMax Wireless N Gigabit Router Setup Manual

Troubleshooting Login Problems

If you are unable to log in to the wireless router, check the following:
• If you are using an Ethernet-connected computer, check the Ethernet connection between the
computer and the router as described in
• Make sure you are using the correct login information. The factory default login name is
admin and the password is password. Make sure that the Caps Lock is off when entering this
information.
• Make sure your computer's IP address is on the same subnet as the router. If your are using the
recommended addressing scheme, your computer's address should be in the range of
192.168.1.2 to 192.168.1.254. Refer to your computer's documentation or see
Computer for Network Access"
your computer.
If your computer cannot reach a DHCP server, some operating systems will
assign an IP address in the range 169.254.x.x. If your IP address is in this range,
verify that you have a good connection from the computer to the router, then
restart (reboot) your computer.
• If your router's IP address has been changed and you don't know the current IP address, reset
the router's configuration to the factory defaults. This procedure will reset the router's IP
address to 192.168.1.1 (see
• Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet
Explorer, click Refresh to be sure the Java applet is loaded. Try closing the browser and
reopening it again.

Checking the Internet Service Connection

If your router is unable to access the Internet, check the Internet connection, and then check the
wireless router.
• Internet Connection. The cable or DSL modem status lights indicate if the modem
connection is successful or not. Check your modem documentation or call your Internet
service provider for help with verifying that the modem has a successful connection.
• Wireless Router Internet Light is Green or Blinking Green. If your Internet light is green
or blinking green, then you have a good Internet connection and your wiring is correct.
32
"Checking Basic Router Functions" on page
in "Related Documents" on page 41
"Restoring the Default User Name and Password" on page
30.
"Preparing a
for help with configuring
38).
Troubleshooting