Epson AcuLaser CX29NF User Manual

Epson AcuLaser CX29NF User Manual

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NPD4437-00 EN

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Summary of Contents for Epson AcuLaser CX29NF

  • Page 1 User’s Guide NPD4437-00 EN...
  • Page 2: Table Of Contents

    Epson AcuLaser CX29 Series User’s Guide Contents Preface Copyright and Trademarks............. . 11 About License.
  • Page 3 Epson AcuLaser CX29 Series User’s Guide Chapter 3 Printer Management Software Print and Scan Drivers..............52 EpsonNet Config.
  • Page 4 Epson AcuLaser CX29 Series User’s Guide Print Media Usage Guidelines............86 Print Media That Can Damage Your Printer.
  • Page 5 Epson AcuLaser CX29 Series User’s Guide Paper Supply..............131 M.F.
  • Page 6 Epson AcuLaser CX29 Series User’s Guide Adjusting Scanning Options............183 Adjusting the Default Scan Settings.
  • Page 7 Epson AcuLaser CX29 Series User’s Guide Automatic Dialing..............211 Speed Dialing.
  • Page 8 Epson AcuLaser CX29 Series User’s Guide Changing Numbers or Names............303 Chapter 10 Troubleshooting Clearing Jams.
  • Page 9 Epson AcuLaser CX29 Series User’s Guide Copy Problem............... . 353 Copy Quality Problems.
  • Page 10 Before Contacting Epson........
  • Page 11: Preface

    No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein.
  • Page 12 Epson AcuLaser CX29 Series User’s Guide Copyright © 2011 Seiko Epson Corporation. All rights reserved. Preface...
  • Page 13: About License

    Epson AcuLaser CX29 Series User’s Guide About License RSA BSAFE RSA BSAFE software, produced by RSA Security Inc., has been installed on this printer. This product includes software developed by Eric Young. (eay@mincom.oz.au) © Copyright 2003, Dr BrianGladman, Worcester, UK. All rights reserved. This product uses published AES software provided by Dr Brian Gladmanunder BSD licensing terms.
  • Page 14: Using This Guide

    Epson AcuLaser CX29 Series User’s Guide Using This Guide Conventions 1. In this guide, personal computers and workstations are collectively called “computers”. 2. The following terms are used throughout this guide: Important: Important information that must be read and followed.
  • Page 15: Illegal Copies And Printouts

    Epson AcuLaser CX29 Series User’s Guide Illegal Copies and Printouts Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country.
  • Page 16 Epson AcuLaser CX29 Series User’s Guide Print From USB Memory (USB Direct Print) Multiple-Up Print Print From USB Memory feature allows you to print directly from your USB storage device Multiple-Up enables you to print multiple pages without starting your computer. Without on a single sheet of paper.
  • Page 17 Epson AcuLaser CX29 Series User’s Guide Sending an E-Mail With the Scanned Image Scanning to Network (Scan to SMB) (Scan to E-mail) You can transfer data scanned to a PC or a server via SMB without service software. Although When you want to send scanned data by e-mail, prior registration of the destination PC on the use the Scan to E-mail feature.
  • Page 18 Epson AcuLaser CX29 Series User’s Guide Making Copies From the ADF (Scan From Sending a Fax from the Driver (Direct Fax) ADF) (Direct Fax from PC) You can scan pieces of unbound paper using the automatic document feeder (ADF). When you...
  • Page 19: Chapter 1 Specifications

    4 mm or less Output Paper Weight 60 – 216 gsm Important: Use paper recommended by Epson. Copying may not be performed correctly depending on the conditions. Reduction/Enlargement Preset: 200%/141%/122%/100%/81%/70%/50% Variable: 25% to 400% (Settable in 1% increments)
  • Page 20 Epson AcuLaser CX29 Series User’s Guide Items Description Continuous Copy Speed Monochrome: A4 : 23 sheets/minute Color: A4 : 23 sheets/minute Important: ❏ The speed may be reduced due to image quality adjustment. ❏ The performance may be reduced depending on the paper type.
  • Page 21: Print Function

    Epson AcuLaser CX29 Series User’s Guide Items Description Machine Weight 28.6 kg Important: ❏ The weight of paper is not included. ❏ The weight of the toner cartridges are included. Width 780 × Depth 1232.4 mm Space Requirement Print Function...
  • Page 22: Scan Function

    Epson AcuLaser CX29 Series User’s Guide Items Description Operating System Standard: PCL6 and PostScript drivers Microsoft ® Windows ® Microsoft ® Windows Server ® 2003, Microsoft ® Windows Server ® 2008, Microsoft ® Windows Vista ® ® ® Microsoft Windows ®...
  • Page 23 7 x64, Mac OS X 10.4 – 10.6 Important: For information about the latest supported OS, refer to the Epson Web site. File Format: PDF / JPEG (JFIF format) / TIFF (multi page 1 file) / TIFF (1 page 1 file)
  • Page 24: Fax Function

    Epson AcuLaser CX29 Series User’s Guide Items Description Scan to SMB Protocol: TCP/IP (SMB) File Format: PDF / JPEG (JFIF format) / TIFF (multi page 1 file) / TIFF (1 page 1 file) Scan to USB Memory File Format: PDF / JPEG (JFIF format) / TIFF (multi page 1 file) / TIFF (1 page 1 file) Important: Operation with all type of USB memories is not guaranteed.
  • Page 25: Direct Fax Function

    ® Windows Vista ® x64, Microsoft ® Windows Server ® 2008 R2 x64, Microsoft ® Windows ® 7 x64, Mac OS X 10.4 – 10.6 Important: For information about the latest supported OS, refer to the Epson Web site. Specifications...
  • Page 26: Chapter 2 Basic Operation

    Epson AcuLaser CX29 Series User’s Guide Chapter 2 Basic Operation Main Components This section provides an overview of your Epson AcuLaser CX29 Series. Front View 11 10 Operator Panel Front USB Port Document Feeder Tray Document Output Tray Output Tray...
  • Page 27: Rear View

    Epson AcuLaser CX29 Series User’s Guide Rear View ADF Cover Control Board Cover Ethernet Port Phone Connector Wall Jack Connector USB Port Security Slot Power Connector Basic Operation...
  • Page 28: Automatic Document Feeder (Adf)

    Epson AcuLaser CX29 Series User’s Guide Automatic Document Feeder (ADF) ADF Cover Document Guides ADF Glass Document Glass Document Feeder Tray Document Stopper Operator Panel The operator panel has a 168 × 64 dots liquid crystal display (LCD), light-emitting diodes (LED), control buttons, one touch dial buttons and numeric keypad, which allow you to control the printer.
  • Page 29 Epson AcuLaser CX29 Series User’s Guide ❏ Calls up the stored Fax number registered in the Phone Book. The first eight fax numbers in the Phone Book are assigned to the buttons in row order, starting from the left top corner.
  • Page 30 Epson AcuLaser CX29 Series User’s Guide ❏ Lights up in the Sleep mode. Press this button to exit the Sleep mode. 13. Stop button ❏ Cancels the current processing or pending job. 14. Start button ❏ Starts a job. 15. Error LED ❏...
  • Page 31: Securing The Printer

    Epson AcuLaser CX29 Series User’s Guide 24. Color Mode button ❏ Switches the color mode. 25. B&W/Color LED ❏ Lights up to indicate which color mode is selected. Note: ❏ Moving to a different menu or returning to a previous screen cancels the current entry or setting.
  • Page 32: Preparing Printer Hardware

    Epson AcuLaser CX29 Series User’s Guide Preparing Printer Hardware 1. Open the side cover. 2. Completely pull out the eight yellow ribbons. Basic Operation...
  • Page 33: Installing Optional Accessories

    Epson AcuLaser CX29 Series User’s Guide 3. Push and slide the latches of the four toner cartridges to the locked position. 4. Close the side cover. Installing Optional Accessories You can make the printer more functional by installing the optional accessories. This section describes how to install the printer’s options such as the additional memory module, optional duplex unit and...
  • Page 34: Installing The Additional Memory Module

    Epson AcuLaser CX29 Series User’s Guide Installing the Additional Memory Module Note: Your printer supports additional 512 MB memory module. 1. Turn off the printer. 2. Turn the screw on the control board cover counterclockwise. Note: Loosen the screw. You do not need to remove the screw.
  • Page 35 Epson AcuLaser CX29 Series User’s Guide 3. Slide the control board cover towards the rear of the printer. 4. Open the control board cover completely. 5. Align the connector of the memory module with the slot and insert the memory module into the slot.
  • Page 36 Epson AcuLaser CX29 Series User’s Guide 6. Push the memory module firmly into the slot. Note: Ensure that the memory module is firmly fixed in the slot and does not move easily. 7. Close the control board cover, and slide it towards the front of the printer.
  • Page 37 Epson AcuLaser CX29 Series User’s Guide 8. Turn the screw clockwise. 9. Turn on the printer. 10. Print the System Settings page to confirm that the newly installed memory module is detected by the printer. a Press the System button.
  • Page 38 ® Windows ® 1. Click Start — Devices and Printers. Windows 7 x64/ 2. Right-click the printer icon of the Epson AcuLaser CX29 Series and select Printer Windows Server ® 2008 R2 properties. 3. Click the Options tab, and then click Get Information from Printer.
  • Page 39: Installing The Optional Duplex Unit

    Epson AcuLaser CX29 Series User’s Guide Installing the Optional Duplex Unit 1. Turn off the printer and disconnect the power cord. 2. Unpack the optional duplex unit. Basic Operation...
  • Page 40 Epson AcuLaser CX29 Series User’s Guide 3. Push the side button to open the front cover. 4. Remove the connector cap. Important: Make sure to remove the cap that is attached to the printer. Installing the optional duplex unit without removing the cap may result in damage or malfunction of the printer.
  • Page 41 Epson AcuLaser CX29 Series User’s Guide 5. Face the connectors of the optional duplex unit over the slots and push the optional duplex unit into them. Note: Make sure the optional duplex unit is securely installed in the printer and cannot be easily moved.
  • Page 42 Microsoft Windows 7/ 1. Click Start — Devices and Printers. Windows 7 x64/ 2. Right-click the printer icon of the Epson AcuLaser CX29 Series and select Printer Windows Server 2008 R2 x64 properties. 3. Click the Options tab, and then click Get Information from Printer.
  • Page 43 1. Click Start — Control Panel — Hardware and Sound — Printers. Windows Vista x64 2. Right-click the printer icon of the Epson AcuLaser CX29 Series and select Properties. 3. Click the Options tab, and then click Get Information from Printer.
  • Page 44: Installing The Optional 250-Sheet Paper Cassette Unit

    Epson AcuLaser CX29 Series User’s Guide Installing the Optional 250-Sheet Paper Cassette Unit 1. Turn off the printer. 2. Disconnect the power cord from the power connector on the rear of the printer. 3. Remove the tape and the bag holding the screws.
  • Page 45 Epson AcuLaser CX29 Series User’s Guide 5. Pull the standard 250-sheet tray out of the printer about 200 mm. Hold the standard 250-sheet tray with both hands, and remove it from the printer. 6. Lift the printer and align the five guide pins of the optional 250-sheet paper cassette unit with the holes at the bottom of the printer.
  • Page 46 Epson AcuLaser CX29 Series User’s Guide 7. Secure the optional 250-sheet paper cassette unit to the printer by tightening the two screws provided with the cassette unit with a coin or similar object. 8. Insert the standard 250-sheet tray into the printer, and push until it stops.
  • Page 47 Epson AcuLaser CX29 Series User’s Guide a Press the System button. b Select Report/List, and then press the button. c Select System Settings, and then press the button. The System Settings page is printed. 11. Confirm Tray 2 (250 Sheet Feeder) is listed under Printer Options in the System Settings page.
  • Page 48 Microsoft Windows 7/ 1. Click Start — Devices and Printers. Windows 7 x64/ 2. Right-click the printer icon of the Epson AcuLaser CX29 Series and select Printer Windows Server 2008 R2 x64 properties. 3. Click the Options tab, and then click Get Information from Printer.
  • Page 49: Setting Initial Settings On The Operator Panel

    Epson AcuLaser CX29 Series User’s Guide Setting Initial Settings on the Operator Panel You need to set the printer language, region, clock date, and time when you turn on printer for the first time. When you turn on the printer, a wizard appears on the LCD panel. Follow the steps below to set the initial settings.
  • Page 50: Printing A Panel Settings Page

    Epson AcuLaser CX29 Series User’s Guide 5. Specify the current date, and then press the button. 6. Specify the current time, and then press the button. 7. Press the button for Fax Setup. If you want to skip the Fax Setup, press the Start button to exit the wizard and to restart the printer.
  • Page 51: Exiting The Power Saver Mode

    Epson AcuLaser CX29 Series User’s Guide See Also: “Setting the Power Saver Timer Option” on page 301 Exiting the Power Saver Mode The printer automatically exits the Power Saver mode when it receives a print job from a computer. To manually exit the Low Power mode, press any button on the operator panel.
  • Page 52: Chapter 3 Printer Management Software

    Epson AcuLaser CX29 Series User’s Guide Chapter 3 Printer Management Software Print and Scan Drivers To access all of your printer’s features, install the print and scan drivers from the Software Disc. ❏ The print drivers enable your computer and printer to communicate and provide access to your printer features.
  • Page 53: Status Monitor (Windows Only)

    Epson AcuLaser CX29 Series User’s Guide 4. In the left navigation panel, scroll down to Security and select Administrator Settings. 5. Select Enabled for Administrator Mode. 6. In the Administrator Login ID field, enter a name for the administrator. Note: The default ID and password are both blank (NULL).
  • Page 54: Address Book Editor

    Epson AcuLaser CX29 Series User’s Guide 1. Click start — All Programs — EPSON — Status Monitor — Activate Status Monitor. The Select Printer window appears. 2. Click Status Settings. The Status Settings dialog box appears. 3. Select the Pop up setting tab, and then select the type of the pop-up from Auto start setup.
  • Page 55 Epson AcuLaser CX29 Series User’s Guide The Express Scan Manager can be installed from the Software Disc. It is available for Windows and Mac OS X. See Also: “Scanning” on page 151 Printer Management Software 55...
  • Page 56: Chapter 4 Network Basics

    6. Print a System Settings page to verify the new settings. See Also: “Printing a System Settings Page” on page 121 Connecting Your Printer Your Epson AcuLaser CX29 Series interconnection cables must meet the following requirements: Connection Type Connection Specifications USB 2.0...
  • Page 57 Epson AcuLaser CX29 Series User’s Guide Wall jack connector RJ11 Phone connector RJ11 USB port Ethernet port Phone connector Wall jack connector Network Basics...
  • Page 58: Connecting Printer To Computer Or Network

    Epson AcuLaser CX29 Series User’s Guide Connecting Printer to Computer or Network Connect the printer via Ethernet or USB. A USB connection is a direct connection and is not used for networking. An Ethernet connection is used for networking. Hardware and cabling requirements vary for the different connection methods.
  • Page 59: Network Connection

    Epson AcuLaser CX29 Series User’s Guide 1. Connect the smaller USB connector into the USB port on the rear of the printer. Note: Ensure that you match the USB symbol on the cable to the USB symbol on the printer.
  • Page 60: Setting The Ip Address

    Epson AcuLaser CX29 Series User’s Guide 1. Connect an Ethernet cable. To connect the printer to the network, connect one end of the Ethernet cable into the Ethernet port on the rear of the printer, and the other end to a LAN drop or hub.
  • Page 61: Automatically Setting The Printer's Ip Address

    Epson AcuLaser CX29 Series User’s Guide Automatically Setting the Printer’s IP Address If the printer is connected to a small established TCP/IP network without a DHCP server, use the installer on the Software Disc to detect or assign an IP address to your printer. For further instructions, insert the Software Disc into your computer’s CD/DVD drive.
  • Page 62: Assigning An Ip Address (For Ipv4 Mode)

    Epson AcuLaser CX29 Series User’s Guide 7. Select DHCP / Autonet, and then press the button. Using EpsonNet Config To turn on/off the DHCP protocol: 1. Launch your web browser. 2. Enter the IP address in the browser’s Address field, and then press the Enter key.
  • Page 63 Epson AcuLaser CX29 Series User’s Guide 3. Select Admin Menu, and then press the button. 4. Select Wired Network, and then press the button. 5. Select TCP/IP, and then press the button. 6. Select IPv4, and then press the button.
  • Page 64: Verifying The Ip Settings

    Epson AcuLaser CX29 Series User’s Guide 19. Ensure that the message This Setting Becomes Effective after Restart appears, and then press any button. 20. Press the button to select Gateway Address, and then press the button. The cursor is located at the first octet of the gateway address.
  • Page 65: Printing And Checking The System Settings Page

    Epson AcuLaser CX29 Series User’s Guide 3. Enter ping xx.xx.xx.xx (where xx.xx.xx.xx is the IP address of your printer), and then press the Enter key. 4. Reply from the IP address denotes printer is active on the network. See Also: “Printing and Checking the System Settings Page”...
  • Page 66 Note: For Windows XP, Service Pack 2 or 3 must be installed. If you are running one of the following operating systems, you must disable the firewall before installing the Epson printer software: ❏ Windows 7 ❏ Windows Vista ❏ Windows Server 2008 R2 ❏...
  • Page 67: Inserting The Software Disc

    Epson AcuLaser CX29 Series User’s Guide Enable the firewall after the installation of the Epson printer software is complete. Inserting the Software Disc For Installing PCL Print Driver 1. Insert the Software Disc into your computer to start Easy Install.
  • Page 68: Network Connection Setup

    Epson AcuLaser CX29 Series User’s Guide USB Printing A personal printer is a printer attached to your computer or a print server using a USB. If your printer is attached to a network and not your computer, see “Network Connection Setup” on page 68.
  • Page 69: Setting Up For Shared Printing

    Epson AcuLaser CX29 Series User’s Guide For installing PostScript print driver Windows users should read the PostScript User's Guide for information on how to install the print driver. Setting Up for Shared Printing You can share your new printer on the network using the Software Disc that comes with your printer, or using Microsoft peer-to-peer method.
  • Page 70 Epson AcuLaser CX29 Series User’s Guide 2. Right-click the printer icon and select Sharing. 3. Click Change sharing options. The message Windows needs your permission to continue appears. 4. Click Continue. 5. Select the Share this printer check box, and then enter a name in Share name.
  • Page 71 Epson AcuLaser CX29 Series User’s Guide 4. Click Additional Drivers and select the operating systems of all network clients that print to the printer. 5. Click OK. 6. Click Apply, and then click OK. To confirm that the printer is properly shared: ❏...
  • Page 72 Epson AcuLaser CX29 Series User’s Guide 4. Select A network printer, or a printer attached to another computer, and then click Next. If the printer is not listed, enter the path to the printer in the text box. For example:\\[server host name]\[shared printer name] The server host name is the name of the server computer that identifies it on the network.
  • Page 73 Epson AcuLaser CX29 Series User’s Guide 2. Click Add a Printer to launch the Add Printer wizard. 3. Select Add a network, wireless or Bluetooth printer, and then click Next. If the printer is listed, select the printer and click Next, or select The printer that I want isn’t listed and enter the path of the printer in Select a shared printer by name and click Next.
  • Page 74 Epson AcuLaser CX29 Series User’s Guide 2. Click Add a Printer to launch the Add Printer wizard. 3. Select Add a network, wireless or Bluetooth printer, and then click Next. If the printer is listed, select the printer and click Next, or select The printer that I want isn’t listed and enter the path to the printer in Select a shared printer by name and click Next.
  • Page 75: Installing Print Driver On Computers Running Mac Os X

    Installing the Print Driver Note: ❏ The print driver Epson-AcuLaser_CX29-x.x-y.noarch.rpm is included in the Linux folder in the Common folder on the Software Disc. ❏ In the file name, “x.x” represents the version number and “y” represents the release number.
  • Page 76: Setting Up The Queue

    Installation starts. When the installation is complete, the window is automatically closed. For SUSE Linux Enterprise Desktop 10 1. Double-click Epson-AcuLaser_CX29-x.x-y.noarch.rpm in the Software Disc. 2. Enter the administrator password, and click Install. Installation starts. When the installation is complete, the window is automatically closed.
  • Page 77 Select USB Printer #1 from the Device menu. For USB connections with Red Hat Enterprise Linux 5 Client: a Select Epson AcuLaser CX29 USB #1 or Epson AcuLaser CX29 from the Device menu. 5. Select Epson from the Make menu, and click Continue.
  • Page 78 The Description of Printer and Location of Printer do not have to be specified. g Select the Do Local Filtering check box, and click Next. h Select Epson as Select manufacturer. Select Epson AcuLaser CX29 as Select Model, and click Next.
  • Page 79 Select Epson in Select the printer manufacturer:. f Click OK. The Add New Printer Configuration dialog box appear. g Select Epson AcuLaser CX29 vx.x [Epson/AcuLaser_CX29.ppd.gz] from the Search for Drivers: list. Note: You can specify the printer name in Set Name:.
  • Page 80: Setting The Default Queue

    Epson AcuLaser CX29 Series User’s Guide b Select Epson AcuLaser CX29 vx.x [Epson/AcuLaser_CX29.ppd.gz] from the Search for Drivers: list. Note: You can specify the printer name in Set Name:. Setting the Default Queue For Red Hat Enterprise Linux 4 WS/5 Client 1.
  • Page 81: Specifying The Printing Options

    4. Enter root as the user name, and enter the administrator password. 5. Specify the required settings, and click Continue. The message Printer Epson AcuLaser CX29 has been configured successfully. appears. The setting is complete. For SUSE Linux Enterprise Desktop 10 1.
  • Page 82 83. 4. Click Manage Printers. 5. Specify the required settings, and click Continue. The message Printer Epson AcuLaser CX29 has been configured successfully. appears. The setting is complete. Execute printing from the application. For SUSE Linux Enterprise Desktop 11 1.
  • Page 83: Setting The Password For Authority As The Printer Administrator

    Epson AcuLaser CX29 Series User’s Guide Setting the Password for Authority as the Printer Administrator For SUSE Linux Enterprise Desktop 10 and 11, you must set the password for authority as the printer administrator to do operations as the printer administrator.
  • Page 84 Epson AcuLaser CX29 Series User’s Guide (Enter the administrator password) /usr/sbin/lpadmin -x (Enter the print queue name) 3. Repeat the command above for all queues for the same model. 4. Enter the following command in the terminal window. (Enter the administrator password) rpm -e Epson-AcuLaser_CX29 The print driver is uninstalled.
  • Page 85 Epson AcuLaser CX29 Series User’s Guide 2. Enter the following command in the terminal window to delete the print queue. (Enter the administrator password) /usr/sbin/lpadmin -x (Enter the print queue name) 3. Repeat the command above for all queues for the same model.
  • Page 86: Chapter 5 Printing Basics

    To achieve the best performance from your printer, we recommend you to use only the paper described in this section. When using paper other than that recommended, contact the Epson local representative office or an authorised dealer. Print Media Usage Guidelines The printer tray accommodates most sizes and types of paper and other specialty media.
  • Page 87: Print Media That Can Damage Your Printer

    Epson AcuLaser CX29 Series User’s Guide See Also: ❏ “Loading Print Media in the Standard 250-Sheet Tray and the Optional 250-Sheet Paper Cassette Unit” on page 92 ❏ “Loading Envelope in the Standard 250-Sheet Tray” on page 94 ❏ “Loading Print Media in the Single Sheet Feeder (SSF)” on page 97 ❏...
  • Page 88: Supported Print Media

    Important: The toner may come off the print media, if it gets wet by water, rain, steam and so on. For details, contact the Epson local representative office or an authorised dealer. Print Media Dimensions The maximum dimensions of print media that the standard 250-sheet tray and SSF can handle are: ❏...
  • Page 89 Epson AcuLaser CX29 Series User’s Guide Single Sheet Feeder (SSF) A4 SEF (210 × 297 mm) Paper Size A5 SEF (148 × 210 mm) B5 SEF (182 × 257 mm) Letter SEF (8.5 × 11 inches) Folio SEF (8.5 × 13 inches) Legal SEF (8.5 ×...
  • Page 90 Epson AcuLaser CX29 Series User’s Guide Standard 250-Sheet Tray A4 SEF (210 × 297 mm) Paper Size A5 SEF (148 × 210 mm) B5 SEF (182 × 257 mm) Letter SEF (8.5 × 11 inches) Folio SEF (8.5 × 13 inches) Legal SEF (8.5 ×...
  • Page 91: Loading Print Media

    Epson AcuLaser CX29 Series User’s Guide Optional 250-Sheet Paper Cassette Unit A4 SEF (210 × 297 mm) Paper Size A5 SEF (148 × 210 mm) B5 SEF (182 × 257 mm) Letter SEF (8.5 × 11 inches) Folio SEF (8.5 × 13 inches) Legal SEF (8.5 ×...
  • Page 92: Capacity

    Epson AcuLaser CX29 Series User’s Guide Before loading any print media, identify the recommended print side of the print media. This information is usually indicated on the print media package. Capacity The standard 250-sheet tray and optional 250-sheet paper cassette unit can hold: ❏...
  • Page 93 Epson AcuLaser CX29 Series User’s Guide 2. Adjust the paper guides. Note: Extend the rear side of the tray when you load Legal size paper. 3. Before loading the print media, flex the sheets and fan them. Straighten the edges of the stack on a level surface.
  • Page 94 Epson AcuLaser CX29 Series User’s Guide 5. Align the width guides against the edges of the paper. Note: When loading user-specified print media, adjust the width guides and slide the extendable part of the tray by pinching the length guide and sliding it until it rests lightly against the edge of the paper.
  • Page 95 Epson AcuLaser CX29 Series User’s Guide Note: If you do not load envelopes in the standard 250-sheet tray right after they have been removed from the packaging, they may bulge. To avoid jams, flatten them as shown below before loading the envelopes in the tray.
  • Page 96 Epson AcuLaser CX29 Series User’s Guide Load the envelopes long edge feed with the flaps open and the print side up. Ensure that the flaps come at the top when you face towards the printer. Load the envelopes short edge feed with the flaps closed and the print side up. Ensure that the flaps come at the bottom when you face towards the printer.
  • Page 97: Loading Print Media In The Single Sheet Feeder (Ssf)

    Epson AcuLaser CX29 Series User’s Guide Loading Print Media in the Single Sheet Feeder (SSF) 1. Adjust the width guides to the print media’s width. 2. Hold both sides of the print media face down close to the SSF, and push it 8 cm to 9 cm (4 inches) into the printer until it automatically feeds.
  • Page 98 Epson AcuLaser CX29 Series User’s Guide Loading Envelope in the Single Sheet Feeder (SSF) Com-10, Monarch, or DL To load an envelope into the SSF, insert the envelope short edge feed with the flap closed and the print side down. Ensure that the flap comes at the right when you face towards the printer.
  • Page 99 Epson AcuLaser CX29 Series User’s Guide To load an envelope into the SSF, insert the envelope short edge feed with the flap open and the print side down. Ensure that the flap comes at the bottom when you face towards the printer.
  • Page 100: Setting Paper Sizes And Types

    Epson AcuLaser CX29 Series User’s Guide Loading Letterhead in the Single Sheet Feeder (SSF) When you use the SSF letterhead enters the printer first with the print side facing down. Using the Single Sheet Feeder (SSF) ❏ Load only one size and type of print media during a single print job.
  • Page 101: Setting Paper Sizes

    Epson AcuLaser CX29 Series User’s Guide Note: When loading print media in the SSF, use the print driver to set the paper size and type. For more information, refer to the online help of the driver. This section describes how to set the paper size and type on the operator panel.
  • Page 102: Printing

    Epson AcuLaser CX29 Series User’s Guide Printing This section covers how to print certain lists of information from your printer and how to cancel a job. Sending a Job to Print To support all of the printer features, use the print driver. When you choose Print from a software program, a window representing the print driver opens.
  • Page 103 Epson AcuLaser CX29 Series User’s Guide 2. From Active Jobs, select Print, and then press the Stop button. Printing is canceled only for the current job. All the following jobs will continue to print. Canceling a Job From the Computer Running Windows Canceling a Job From the Taskbar When you send a job to print, a small printer icon appears in the bottom right corner of the taskbar.
  • Page 104: Using The Stored Print Function

    Epson AcuLaser CX29 Series User’s Guide Using the Stored Print Function When you send a job to the printer, you can specify in the driver that you want the printer to store the job in the memory. When you are ready to print the job, go to the printer and use the operator panel menus to identify which job in the memory you want to print.
  • Page 105 Epson AcuLaser CX29 Series User’s Guide ❏ If a document name is not assigned to your print job in the print driver, the job’s name will be identified using the printer’s time and date of submission to distinguish it from other jobs you have stored under your name.
  • Page 106: Direct Print Using The Usb Storage Device

    Epson AcuLaser CX29 Series User’s Guide [_ ] Use the buttons on the operator panel to enter the numeric password you specified in the print driver. The password you entered will be displayed as asterisks (*******) to ensure confidentiality. If you enter an invalid password, the message “Wrong password Re-enter” appears. Wait three seconds, or press the button to return to the screen for user selection.
  • Page 107: Printing Pdf Files Using The Lpr Command

    Epson AcuLaser CX29 Series User’s Guide To print a file in a USB storage device: 1. Insert a USB storage device to the USB port of the printer. 2. Select Print from USB Memory, and then press the button. 3. Select the desired file, and then press the button.
  • Page 108: Duplex Printing

    Epson AcuLaser CX29 Series User’s Guide ❏ Adobe Acrobat 6.X (excluding some of the features added to PDF1.5) ❏ Adobe Acrobat 7.X (excluding some of the features added to PDF1.6) Note: Some PDF files cannot be printed depending on how they are created. In such case, open the files and print them using a print driver.
  • Page 109 Epson AcuLaser CX29 Series User’s Guide 3. From Paper Tray, select Tray1, Tray2, or Auto Paper Select. 4. From 2 Sided Print, select 2 Sided Print or 2 Sided, Flip on Short Edge. Note: For details on the 2 Sided Print and 2 Sided, Flip on Short Edge options, see “Using Booklet Print”...
  • Page 110: Selecting Printing Options

    Epson AcuLaser CX29 Series User’s Guide Assumes binding along the short edge of the page (top edge for portrait orientation and left edge 2 Sided, Flip on Short Edge for landscape orientation). The following illustration shows short-edge binding for portrait and...
  • Page 111 Epson AcuLaser CX29 Series User’s Guide 2. Right-click the icon for your printer, and then select Printing Preferences. 3. Select the Advanced Settings tab, and then click Defaults. 4. Make selections on the driver tabs, and then click OK to save your selections.
  • Page 112: Printing Options For Windows

    Epson AcuLaser CX29 Series User’s Guide Printing Options for Windows Operating System Driver Tab Printing Options ❏ Windows XP, Windows XP x Job Type Paper / Output tab 64bit, Windows Server 2003, ❏ Saved Settings Windows Server 2003 x ❏...
  • Page 113 Epson AcuLaser CX29 Series User’s Guide Operating System Driver Tab Printing Options ❏ Windows XP, Windows Watermarks / Forms tab Watermarks Server 2003, Windows Vista, ❏ New Watermark Windows Server 2008, or ❏ New Watermark (Bitmap) Windows 7 ❏ Edit Watermark ❏...
  • Page 114 Epson AcuLaser CX29 Series User’s Guide Mac OS X Print Driver Printing Options: The table shown below uses Mac OS X 10.6 TextEdit as an example. Printing options for Mac OS X Item Printing Options ❏ Copies ❏ Collated ❏...
  • Page 115: Printing Custom Size Paper

    Epson AcuLaser CX29 Series User’s Guide Item Printing Options ❏ Image Options Output Color ❏ Image Quality ❏ Brightness ❏ Basic Features/Advanced Features ❏ Image Type ❏ Image Adjustment ❏ Screen ❏ Color Balance ❏ Defaults ❏ Printer Features Feature Sets ❏...
  • Page 116 Epson AcuLaser CX29 Series User’s Guide ❏ “Loading Print Media in the Standard 250-Sheet Tray and the Optional 250-Sheet Paper Cassette Unit” on page 92 ❏ “Setting Paper Sizes and Types” on page 100 Defining Custom Paper Sizes Before printing, set the custom size on the print driver.
  • Page 117 Epson AcuLaser CX29 Series User’s Guide 9. Click OK twice. Printing on Custom Size Paper Use the following procedures to print using either the Windows or Mac OS X print drivers. Using the Windows Print Driver To print on custom size paper using the PCL 6 driver as an example: Note: The way to display the printer Properties dialog box differs according to the application software.
  • Page 118: Auditron

    Epson AcuLaser CX29 Series User’s Guide 4. In the Custom Page Sizes window, click +. A newly created setting “Untitled” is displayed in the list. 5. Double-click “Untitled” and enter the name for the setting. 6. Enter the size of the original document in the Width and Height boxes of Paper Size.
  • Page 119 Epson AcuLaser CX29 Series User’s Guide The following table shows how the printer works with Auditron. Registered user A Can print up to 10,000 pages in black and white Registered user B Can print up to 10,000 pages in color...
  • Page 120: Checking Status Of Print Data

    Epson AcuLaser CX29 Series User’s Guide Checking Status of Print Data Checking Status (Windows Only) Printer information and status are displayed on the Status Monitor window. Double-click the Status Monitor printer icon on the taskbar at the bottom right of the screen. From the displayed window, check the column Status.
  • Page 121: Printer Settings

    Epson AcuLaser CX29 Series User’s Guide Printing a System Settings Page To verify detailed printer settings, print a system settings page. A printed system settings page also allows you to verify whether or not options have been installed properly. See Also: “Understanding the Printer Menus”...
  • Page 122: Printing With Web Services On Devices (Wsd)

    Epson AcuLaser CX29 Series User’s Guide 3. Select the desired menu or menu item, and then press the button. ❏ If the selection is a menu, the menu is opened and the first system setting in the menu appears. ❏ If the selection is a menu item, the default menu setting for the menu item appears. (The current user default menu setting is highlighted.)
  • Page 123: Adding Roles Of Print Services

    Epson AcuLaser CX29 Series User’s Guide Adding Roles of Print Services When you use Windows Server 2008 or Windows Server 2008 R2, you need to add the roles of print services to the Windows Server 2008 or Windows Server 2008 R2 client.
  • Page 124 Epson AcuLaser CX29 Series User’s Guide Installing a Print Driver Using the Add Printer Wizard 1. Click Start — Control Panel — Hardware and Sound — Printers (Start — Devices and Printers for Windows Server 2008 R2 and Windows 7).
  • Page 125 Epson AcuLaser CX29 Series User’s Guide b Right-click the printer you just created, and then click Properties (Printer properties for Windows Server 2008 R2 and Windows 7). On the Options tab, set each setting item, and then click Apply. c On the General tab, click Print Test Page. When a test page prints successfully, installation is complete.
  • Page 126: Chapter 6 Copying

    Epson AcuLaser CX29 Series User’s Guide Chapter 6 Copying Loading Paper for Copying The instructions for loading documents are the same whether you are printing, faxing, or copying. See Also: “Loading Print Media” on page 91 Preparing a Document You can use the document glass or the automatic document feeder (ADF) to load an original document for copying, scanning, and sending a fax.
  • Page 127 Epson AcuLaser CX29 Series User’s Guide ❏ Contaminants on the document glass may cause black spots on the copy output. For best results, clean the document glass before use. For more information, see also “Cleaning the Scanner” on page 385.
  • Page 128 Epson AcuLaser CX29 Series User’s Guide Caution: Do not apply excessive force to hold thick document on the document glass. It may break the glass and cause injuries. 3. Close the document cover. Note: ❏ Leaving the document cover open while copying may affect the copy quality and increase the toner consumption.
  • Page 129: Making Copies From The Adf

    Epson AcuLaser CX29 Series User’s Guide Making Copies From the ADF Important: Do not load more than 35 sheets into the ADF or allow more than 35 sheets to be fed to the document output tray. The document output tray should be emptied before it exceeds 35 sheets or your original documents may be damaged.
  • Page 130: Setting Copy Options

    Epson AcuLaser CX29 Series User’s Guide 3. Press the Start button to begin copying. Note: Press the Stop button to cancel a copy job at any time while scanning a document. Setting Copy Options Set the following options for the current copy job before pressing the Start button to begin copying.
  • Page 131: Paper Supply

    Epson AcuLaser CX29 Series User’s Guide Place a single document face down on the document glass, and close the document cover. See Also: ❏ “Making Copies From the Document Glass” on page 126 ❏ “Making Copies From the ADF” on page 129 2.
  • Page 132: M.f. Paper Size

    Epson AcuLaser CX29 Series User’s Guide The paper is fed from Tray 2. Tray 2: xxx Manual Feed Slot: xxx The paper is fed from the single sheet feeder (SSF). Note: Tray 2 is only available when the optional 250-sheet paper cassette unit is installed.
  • Page 133: M.f. Paper Type

    Epson AcuLaser CX29 Series User’s Guide Letter - 8.5 x 11" US Folio - 8.5 x 13" Legal - 8.5 x 14" Executive - 7.25 x 10.5" Monarch Env. - 3.9 x 7.5" DL Env. - 110 x 220 mm C5 Env.
  • Page 134 Epson AcuLaser CX29 Series User’s Guide Place a single document face down on the document glass, and close the document cover. See Also: ❏ “Making Copies From the Document Glass” on page 126 ❏ “Making Copies From the ADF” on page 129 2.
  • Page 135: Collated

    Epson AcuLaser CX29 Series User’s Guide Collated To sort the copy output: For example, if you make two copies of three page documents, one complete three page document will be printed followed by the second complete document. Note: You can collate more pages when additional memory module is installed.
  • Page 136: Reduce/Enlarge

    Epson AcuLaser CX29 Series User’s Guide See Also: “ Setting Copy Options” on page 130. 6. Press the Start button to begin copying. a When you are using the document glass and it is set to On, the display prompts you for another page.
  • Page 137 Epson AcuLaser CX29 Series User’s Guide mm series Note: Values marked by an asterisk (*) are the factory default menu settings. 200% 141% A5 -> A4 122% A5 ->B5 100%* 81% B5 -> A5 70% A4 -> A5 inch series...
  • Page 138: Document Size

    Epson AcuLaser CX29 Series User’s Guide How to load document depends on the size and orientation of a document. For details, see “Loading Print Media in the Standard 250-Sheet Tray and the Optional 250-Sheet Paper Cassette Unit” on page 92 or “Loading Print Media in the Single Sheet Feeder (SSF)” on page 97.
  • Page 139: Document Type

    Epson AcuLaser CX29 Series User’s Guide US Folio - 8.5 x 13" Legal - 8.5 x 14" Executive - 7.25 x 10.5" inch series Auto* Letter - 8.5 x 11" US Folio - 8.5 x 13" Legal - 8.5 x 14"...
  • Page 140: Lighten/Darken

    Epson AcuLaser CX29 Series User’s Guide 4. Select the desired setting, and then press the button. Note: Values marked by an asterisk (*) are the factory default menu settings. Text Used for documents with text. Mixed* Used for documents with both text and photos.
  • Page 141: Sharpness

    Epson AcuLaser CX29 Series User’s Guide Works well with normal typed or printed documents. Normal* Works well with light print or faint pencil markings. Darker1 Darker2 Darker3 5. Press the Start button to begin copying. Sharpness To adjust the sharpness to make the copy image sharper or softer than the original.
  • Page 142: Color Saturation

    Epson AcuLaser CX29 Series User’s Guide Color Saturation To adjust the amount of colors of the copy to make the colors darker or lighter than the original. 1. Load the document(s) face up with top edge in first into the ADF.
  • Page 143: Color Balance

    Epson AcuLaser CX29 Series User’s Guide See Also: ❏ “Making Copies From the Document Glass” on page 126 ❏ “Making Copies From the ADF” on page 129 2. Press the Copy button. 3. Select Auto Exposure, and then press the button.
  • Page 144 Epson AcuLaser CX29 Series User’s Guide Sets the color balance level of low density yellow. Yellow Low Dens. -3 to +3 Sets the color balance level of medium density yellow. Yellow Med. Dens. -3 to +3 Sets the color balance level of high density yellow.
  • Page 145: 2-Sided

    Epson AcuLaser CX29 Series User’s Guide 2-Sided To make duplex copies with the specified binding position. 1. Load the document(s) face up with top edge in first into the ADF. Place a single document face down on the document glass, and close the document cover.
  • Page 146 Epson AcuLaser CX29 Series User’s Guide Auto: ID Card Copy: Manual: Automatically reduces the Always prints two sides of Reduces the pages in the pages to fit in one page. the ID card in one page in custom size depending on the original size (by 100%).
  • Page 147: Margin Top/Bottom

    Epson AcuLaser CX29 Series User’s Guide 3. Select N-Up, and then press the button. 4. Select the desired setting, and then press the button. Note: Values marked by an asterisk (*) are the factory default menu settings. Off* Does not perform N-up printing.
  • Page 148: Margin Left/Right

    Epson AcuLaser CX29 Series User’s Guide See Also: ❏ “Making Copies From the Document Glass” on page 126 ❏ “Making Copies From the ADF” on page 129 2. Press the Copy button. 3. Select Margin Top/Bottom, and then press the button.
  • Page 149: Margin Middle

    Epson AcuLaser CX29 Series User’s Guide 4. Press the button or use the numeric keypad to set the desired value, and then press the button. Note: Values marked by an asterisk (*) are the factory default menu settings. Specify the value in increments of 0.1 inch (1 mm).
  • Page 150: Changing The Default Settings

    Epson AcuLaser CX29 Series User’s Guide 5. Press the Start button to begin copying. Changing the Default Settings The default settings of the Copy menu options including contrast and image quality can be set to the most frequently used modes. When you copy a document, the specified default settings are used unless they are changed by using the corresponding buttons on the operator panel.
  • Page 151: Chapter 7 Scanning

    Scanning Scanning Overview You can use your Epson AcuLaser CX29 Series to turn pictures and text into editable images on your computer. The resolution setting to use when you scan an item depends on the item type and how you plan to use the image or document after you scan it into your computer.
  • Page 152: For Mac Os X

    Epson AcuLaser CX29 Series User’s Guide 2. Connect the computer and Epson AcuLaser CX29 Series with a USB cable. Connect the Epson AcuLaser CX29 Series to a network. 3. Insert the Software Disc into your computer to start Easy Install Navi.
  • Page 153: Scanning To A Computer

    Epson AcuLaser CX29 Series User’s Guide Scanning to a Computer Scanning From the Operator Panel The following procedure uses Windows XP as an example. Note: ❏ This feature cannot be used when the printer is connected to a network. ❏ Ensure that the printer is connected to the computer via the USB cable.
  • Page 154: Scanning Using The Twain Driver

    If the following dialog box appears on your computer, select EPSON AL-CX29 Express Scan Manager, and then click OK. Note: ❏ Once you select the Always use this program for this action check box when selecting EPSON AL-CX29 Express Scan Manager, the selected application is automatically used without displaying the program selection window.
  • Page 155 Epson AcuLaser CX29 Series User’s Guide Place a single document face down on the document glass, and close the document cover. See Also: ❏ “Making Copies From the ADF” on page 129 ❏ “Making Copies From the Document Glass” on page 126 2.
  • Page 156: Scanning Using The Wia Driver

    When you use Windows Vista, use Windows Photo Gallery instead of Paint. 3. Click File — From Scanner or Camera (Paint button — From scanner or camera for Windows Server 2008 R2 and Windows 7). The Scan using EPSON AL-CX29 (WIA - USB) window appears. Scanning...
  • Page 157 Epson AcuLaser CX29 Series User’s Guide Note: The illustration may vary for different operating systems. 4. Select Document Feeder or Flatbed in Paper source. Note: Select Document Feeder when you want to scan the document loaded in the ADF. Select Flatbed when you want to scan the document loaded on the document glass.
  • Page 158: Using A Scanner On The Network

    Epson AcuLaser CX29 Series User’s Guide Using a Scanner on the Network Overview The Scan to Server/Computer feature allows you to scan documents and send the scanned document to a network computer via the SMB protocol. You can select the kind of server and specify a destination to store the scanned document with the EpsonNet Config or Address Book Editor.
  • Page 159: Confirming A Login Name And Password Using Smb

    Epson AcuLaser CX29 Series User’s Guide “Specifying a Destination to Store the Document Using SMB” on page 161 “Configuring the Printer Settings” on page 172 “Sending the Scanned File to the Network” on page 178 Confirming a Login name and Password Using SMB The Scan to Computer/Server feature requires a user login account with a valid and non-empty password for authentication.
  • Page 160 Epson AcuLaser CX29 Series User’s Guide 4. Click Create a password and add in a password for your user login account. For Windows Server 2003: 1. Click Start — Administrative Tools — Computer Management. 2. Click Local Users and Groups.
  • Page 161: Specifying A Destination To Store The Document Using Smb

    Epson AcuLaser CX29 Series User’s Guide For Windows Server 2008 R2: 1. Click Start — Administrative Tools — Computer Management. 2. Click Local Users and Groups. 3. Double-click Users. 4. Right-click your account, and then select Set Password. Note: When an alert message appears, confirm the message and then click Proceed.
  • Page 162 Epson AcuLaser CX29 Series User’s Guide 2. Right-click the folder, and then select Properties. 3. Click the Sharing tab, and then select Share this folder on the network. 4. Enter a shared name in the Share name box. Note: Write down this shared name because you will use this name in the next setting procedure.
  • Page 163 Epson AcuLaser CX29 Series User’s Guide Note: When the following screen appears, click If you understand the security risks but want to share files without running the wizard, click here, then select Just enable file sharing, and then click 5. Select Allow network users to change my files.
  • Page 164 Epson AcuLaser CX29 Series User’s Guide For Windows XP Professional Edition: 1. Create a folder in the desired directory on your computer (Example of folder name, MyShare) and double-click the folder. 2. Select Folder Options from Tools. 3. Click View tab, and then deselect the Use simple file sharing (Recommended) check box.
  • Page 165 Epson AcuLaser CX29 Series User’s Guide 6. Click the Sharing tab, and then select Share this folder. 7. Enter a shared name in the Share name box. Note: Write down this shared name because you will use this name in the next setting procedure.
  • Page 166 Epson AcuLaser CX29 Series User’s Guide 11. Click OK. 12. Click the user login name that you have just entered. Select the Full Control check box. This will grant you permission to send the document into this folder. Note: Do not use Everyone as the user login name.
  • Page 167 Epson AcuLaser CX29 Series User’s Guide 3. Click the Sharing tab, and then select Share this folder. 4. Enter a shared name in the Share name box. Note: Write down this shared name because you will use this name in the next setting procedure.
  • Page 168 Epson AcuLaser CX29 Series User’s Guide 8. Click OK. 9. Click the user login name that you have just entered. Select the Full Control check box. This will grant you permission to send the document into this folder. Note: Do not use Everyone as the user login name.
  • Page 169 Epson AcuLaser CX29 Series User’s Guide 2. Right-click the folder, and then select Properties. 3. Click the Sharing tab, and then click Advanced Sharing. For Windows Vista, when User Account Control dialog box appears, click Continue. 4. Select the Share this folder check box.
  • Page 170 Epson AcuLaser CX29 Series User’s Guide Note: Write down this shared name because you will use this name in the next setting procedure. 6. Click Permissions to create a write permission for this folder. 7. Click Add. 8. Search user login name by clicking Advanced, or enter the user login name in the Enter the object names to select box and click Check Names to confirm (Example of user login name, MySelf).
  • Page 171 Epson AcuLaser CX29 Series User’s Guide Note: Do not use Everyone as the user login name. 11. Click OK. 12. Click OK to exit the Advanced Sharing dialog box. 13. Click Close. Note: To add sub-folders, create new folders in the shared folder you have created.
  • Page 172: Configuring The Printer Settings

    Epson AcuLaser CX29 Series User’s Guide Note: Write down this shared name because you will use this name in the next setting procedure. 4. Open System Preferences, and then click Sharing. 5. Select the Personal File Sharing check box and the Windows Sharing check box.
  • Page 173 Epson AcuLaser CX29 Series User’s Guide 2. Enter the IP address of the printer in the address bar, and then press the Enter key. The printer’s web page appears. Note: For details on how to check the IP address of the printer, see “Verifying the IP Settings” on page 64.
  • Page 174 Epson AcuLaser CX29 Series User’s Guide 5. Select any unused number and click Add. The Add Network Scan Address page appears. To fill in the fields, enter the information as follows: Name Enter a friendly name that you want it to appear on the Computer/Server Address Book.
  • Page 175 Epson AcuLaser CX29 Series User’s Guide Server Type Select Computer (SMB). Enter a server name or IP address of your computer that you have shared out. Server Address The following are examples: Server name: myhost IP address: 192.168.1.100 Server Port Number Enter the port number.
  • Page 176 From the Address Book Editor The following procedure uses Windows XP as an example. 1. Click start — All Programs — EPSON — EPSON AL-CX29 — Address Book Editor. The Select Device window appears. 2. Select your printer from the list.
  • Page 177 Epson AcuLaser CX29 Series User’s Guide The Server Address dialog box appears. To fill in the fields, enter the information as follows: Enter a friendly name that you want it to appear on the address book. Name Server Type Select Computer (SMB).
  • Page 178: Sending The Scanned File To The Network

    Epson AcuLaser CX29 Series User’s Guide To store the scanned document in the shared folder directly without creating Path any subfolder, leave the space blank. To store the scanned document in the folder you created under the shared folder, enter the path as following.
  • Page 179: Scanning To A Usb Storage Device

    Epson AcuLaser CX29 Series User’s Guide ❏ “Making Copies From the Document Glass” on page 126 2. Press the Scan button. 3. Select Scan to Network, and then press the button. 4. Select Scan to, and then press the button.
  • Page 180: Sending An E-Mail With The Scanned Image

    Epson AcuLaser CX29 Series User’s Guide Place a single document face down on the document glass, and close the document cover. See Also: ❏ “Making Copies From the ADF” on page 129 ❏ “Making Copies From the Document Glass” on page 126 3.
  • Page 181 Epson AcuLaser CX29 Series User’s Guide 3. Click the Address Book tab. If user name and password are required, enter the correct user name and password. Note: The default user name is “11111", and the default password is “x-admin". 4. Click Email Address Book.
  • Page 182: Sending An E-Mail With The Scanned File

    Epson AcuLaser CX29 Series User’s Guide 6. Enter a name in the Name field and e-mail address in the E-mail Address field. 7. Click the Apply button. Sending an E-mail With the Scanned File 1. Load the document(s) face up with top edge in first into the ADF.
  • Page 183: Adjusting Scanning Options

    Epson AcuLaser CX29 Series User’s Guide 4. Select Email to, and then press the button. 5. Select the setting listed below, and then press the button. ❏ Keypad: Enter the e-mail address directly and then press the button. ❏ Address Book: Select the e-mail address registered in the E-mail address book, and then press button.
  • Page 184 Epson AcuLaser CX29 Series User’s Guide 5. Select the type, and then press the button. Available types: ❏ PDF ❏ MultiPageTIFF ❏ TIFF ❏ JPEG Setting the Color Mode You can scan an image in color or in black and white. Selecting black and white significantly reduces the file size of the scanned images.
  • Page 185 Epson AcuLaser CX29 Series User’s Guide Setting the Scan Resolution You may want to change the scan resolution depending on the way you plan to use the scanned image. Scan resolution affects both the size and image quality of the scanned image file. The higher the scan resolution, the larger the file size.
  • Page 186: Changing The Scan Settings For An Individual Job

    Epson AcuLaser CX29 Series User’s Guide Automatically Suppressing Background Variations When scanning documents with a dark background such as newspapers, the printer automatically can detect the background and whiten it when outputting the image. To turn on/off automatic suppression: 1. Press the System button.
  • Page 187: Scanner Connection Tool

    The following procedure uses Windows XP as an example. To open the Scanner Connection Tool: Click start — All Programs — EPSON — EPSON AL-CX29 — Scanner Connection Tool. IP Address Settings In the IP Address Settings tab, you can check the IP address that is set for your scanner or change the scanner selection.
  • Page 188 Epson AcuLaser CX29 Series User’s Guide Displays a list of scanners that are detected. ❏ Search again Searches the scanners in your network. ❏ Search Criteria (Windows only) Displays the Search Criteria dialog box for setting the search condition. Search Criteria Dialog Box (Windows only) ❏...
  • Page 189: Password Settings

    Epson AcuLaser CX29 Series User’s Guide Password Settings In the Password Settings tab, you can enter the password that is set for your scanner to access from your computer to the printer. ❏ Password for Scanner Enter the password. Scanning...
  • Page 190: Chapter 8 Faxing

    Epson AcuLaser CX29 Series User’s Guide Chapter 8 Faxing Connecting the Telephone Line Note: Do not connect your printer directly to a DSL (digital subscriber line). This may damage the printer. To use a DSL, you will need to use an appropriate DSL filter. Contact your service provider for the DSL filter.
  • Page 191: Configuring Fax Initial Settings

    Epson AcuLaser CX29 Series User’s Guide 2. To connect a telephone and/or answering machine to your printer, plug the telephone or answering machine line cord into the phone connector ( Phone connector To an external telephone or answering machine Configuring Fax Initial Settings Note: The above settings can be configured also using Advance Tools on Easy Install Navi.
  • Page 192: Setting The Printer Id

    Epson AcuLaser CX29 Series User’s Guide 5. Select the region where the printer is used, and then press the button. 6. Select Yes, and then press the button. The printer restarts automatically to apply the settings. Note: When you configure the region setting, the information registered to the device is initialized.
  • Page 193: Setting The Time And Date

    Epson AcuLaser CX29 Series User’s Guide 10. To cancel the changed setting and return to the top level of the System menu, press the Clear All button. Setting the Time and Date Note: It may be necessary to reset the correct time and date if loss of power to the printer occurs.
  • Page 194: Changing The Clock Mode

    Epson AcuLaser CX29 Series User’s Guide Changing the Clock Mode You can set the current time using either the 12-hour or the 24-hour format. 1. Press the System button. 2. Select Admin Menu, and then press the button. 3. Select System Settings, and then press the button.
  • Page 195: Loading An Original Document On The Document Glass

    Epson AcuLaser CX29 Series User’s Guide 1. Place the document(s) facing up on the ADF with the top edge of the documents in first. Then adjust the document guides to the correct document size. 2. Adjust the document resolution. (For details, see “Resolution” on page 196.) Loading an Original Document on the Document Glass Using the document glass, you can load one sheet at a time.
  • Page 196: Resolution

    Epson AcuLaser CX29 Series User’s Guide Caution: Do not apply excessive force to hold thick document on the document glass. It may break the glass and cause injuries. 3. Close the document cover. Note: ❏ Ensure that no document is in the ADF. If any document is detected in the ADF, it takes priority over the document on the document glass.
  • Page 197: Lighten/Darken

    Epson AcuLaser CX29 Series User’s Guide 3. Select the desired setting, and then press the button. Note: Values marked by an asterisk (*) are the factory default menu settings. Standard* Suitable for documents with normal sized characters. Fine Suitable for documents containing small characters or thin lines or documents printed using a dot-matrix printer.
  • Page 198: Inserting A Pause

    Epson AcuLaser CX29 Series User’s Guide Works well with light print or faint pencil markings. Darker1 Darker2 Darker3 Inserting a Pause For some telephone systems, it is necessary to dial an access code and listen for a second dial tone. A pause must be entered in order for the access code to function.
  • Page 199: Sending A Fax Manually

    Epson AcuLaser CX29 Series User’s Guide You need to register a speed dial number before you can use the One Touch Dial button. (For details, see “Storing a Number for Speed Dialing” on page 211.) ❏ Select Fax to, and then press the Address Book button. Select one of the followings: All Entries Displays a list of registered fax numbers.
  • Page 200: Confirming Transmissions

    Epson AcuLaser CX29 Series User’s Guide See Also: ❏ “Loading an Original Document on the ADF” on page 194 ❏ “Loading an Original Document on the Document Glass” on page 195 2. Press the Fax button. 3. Adjust the document resolution to suit your fax needs.
  • Page 201: Automatic Redialing

    Epson AcuLaser CX29 Series User’s Guide If something goes wrong while sending your fax, an error message appears on the LCD panel. If you receive an error message, press the button to clear the message and try to send the document again.
  • Page 202: Sending A Fax From The Driver (Direct Fax)

    Epson AcuLaser CX29 Series User’s Guide 3. Adjust the document resolution to suit your fax needs. See Also: ❏ “Resolution” on page 196 ❏ “Lighten/Darken” on page 197 4. Select Delayed Start, and then press the button. 5. Select On, and then press the button.
  • Page 203: For Windows

    67.) 1. Open the file you want to send by fax. 2. Open the print dialog box from the application, and then select EPSON AL-CX29 PCL6. 3. Click Preferences. 4. Specify the fax settings. For more information, click Help of the driver.
  • Page 204 Epson AcuLaser CX29 Series User’s Guide Note: The settings done here are only applied to a single fax job. 5. Click OK to close the Printing Preferences dialog box. 6. Click Print. Faxing...
  • Page 205 Epson AcuLaser CX29 Series User’s Guide The Set / Check Fax Transmission dialog box appears. 7. Specify the destination for the recipient in one of the following ways. For details on how to specify the destination, see the Help of the driver.
  • Page 206: For Mac Os X

    ❏ To use this feature, you must install the fax driver. 1. Open the file you want to send by fax. 2. Open the print dialog box from the application, and then select EPSON AcuLaser CX29. Note: Select the printer name that you specified when adding the printer.
  • Page 207 Epson AcuLaser CX29 Series User’s Guide The Set / Check Fax Transmission dialog box appears. 6. Specify the destination for the recipient in one of the following ways. For details on how to enter the destination, see the Help file for the driver.
  • Page 208: Receiving A Fax

    Epson AcuLaser CX29 Series User’s Guide Receiving a Fax About Receiving Modes Note: To use the TEL/FAX Mode or Ans/FAX Mode, connect an external telephone or answering machine to the phone connector ( ) on the rear of your printer.
  • Page 209: Receiving A Fax Manually In The Tel Mode

    Epson AcuLaser CX29 Series User’s Guide Receiving a Fax Manually in the TEL Mode You can receive a fax by picking up the handset of the external telephone and then pressing the remote receive code (see “Available Fax Settings Options” on page 220), or by setting OnHook to On (you can hear voice or fax tones from the remote machine) and then pressing the Start button.
  • Page 210: Receiving Faxes Using The Drpd Mode

    Epson AcuLaser CX29 Series User’s Guide Receiving Faxes Using the DRPD Mode The Distinctive Ring Pattern Detection (DRPD) is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you on is identified by different ringing patterns, which consist of various combinations of long and short ringing sounds.
  • Page 211: Automatic Dialing

    Epson AcuLaser CX29 Series User’s Guide 2. Select Polling Receive, and then press the button. 3. Select On, and then press the button. 4. Enter the number of the remote machine using the numeric keypad, and then press the button.
  • Page 212: Sending A Fax Using A Speed Dial

    Epson AcuLaser CX29 Series User’s Guide To insert a pause between numbers, press the Redial/Pause button. “-” appears on the LCD panel. 9. Select Apply Settings, and then press the button. 10. Select Yes, and then press the button. To store more fax numbers, repeat steps 4 to 10.
  • Page 213: Group Dialing

    Epson AcuLaser CX29 Series User’s Guide ❏ “Lighten/Darken” on page 197 5. Press the Start button. The document scans into the memory. When the document is placed on the document glass, the display prompts you for another page. Select Yes to add more documents or No to begin sending the fax immediately, and then press the button.
  • Page 214: Editing Group Dial

    Epson AcuLaser CX29 Series User’s Guide 7. Select Speed Dial No, and then press the button. 8. Select the desired number, select the speed dial numbers, and then press the button to confirm. 9. Select Apply Settings, and then press the button.
  • Page 215: Sending A Fax Using Group Dialing (Multi-Address Transmission)

    Epson AcuLaser CX29 Series User’s Guide b Select the speed dial number that you want to edit, and then select or deselect the speed dial number. Press the button. c Select Apply Settings, and then press the button. d Select Yes, and then press the button.
  • Page 216: Other Ways To Fax

    Epson AcuLaser CX29 Series User’s Guide 2. Select Report/List, and then press the button. 3. Select Fax Address Book, and then press the button. A list of your Fax Address Book entries is printed. Other Ways to Fax Using the Secure Receiving Mode You may need to prevent your received faxes from being accessed by unauthorized people.
  • Page 217: Using An Answering Machine

    Epson AcuLaser CX29 Series User’s Guide To print received documents: 1. Press the Print button. 2. Select Secure Receive, and then press the button. 3. Enter the password, and then press the button. The faxes stored in memory are printed.
  • Page 218: Using A Computer Modem

    Epson AcuLaser CX29 Series User’s Guide You can connect a telephone answering device (TAD) directly to the rear of your printer as shown above. ❏ Set your printer to the Ans/FAX Mode and set Auto Ans. Ans/FAX to specify the time for the TAD.
  • Page 219: Setting Sounds

    Epson AcuLaser CX29 Series User’s Guide If you want to use your computer modem for faxing or for a dial-up internet connection, connect the computer modem directly to the rear of your printer with the TAD as shown above. ❏ Set your printer to the Ans/FAX Mode and set Auto Ans. Ans/FAX to specify the time for the TAD.
  • Page 220: Specifying The Fax Settings

    Epson AcuLaser CX29 Series User’s Guide 5. Select the desired volume, and then press the button. 6. Reboot the printer by turning the power switch off and then on. Specifying the Fax Settings Changing the Fax Settings Options 1. Press the System button.
  • Page 221 Epson AcuLaser CX29 Series User’s Guide Option Description Ans Select TEL Mode Automatic fax reception is turned off. You can receive a fax by picking up the handset of the external telephone and then pressing the remote receive code, or by setting OnHook to On (you can hear voice or fax tones from the remote machine) and then pressing the Start button.
  • Page 222 Epson AcuLaser CX29 Series User’s Guide Option Description Dialing Type You can select the dialing type. ❏ ❏ DP (10PPS) ❏ DP (20PPS) Interval Timer You can specify the interval between transmission attempts within the range of 3 to 255 seconds. The default is 8 seconds.
  • Page 223 Epson AcuLaser CX29 Series User’s Guide Option Description 2-Sided Print You can set whether to make duplex print when you print faxes. Select Off to print faxes on one side of a sheet of paper. Select On to print faxes on both sides of a sheet of paper.
  • Page 224: Changing Setting Options

    Epson AcuLaser CX29 Series User’s Guide Option Description Fax Transmit You can set whether to print a transmission result after a fax transmission. Fax Broadcast You can set whether to print a transmission result after a fax broadcast to multiple locations.
  • Page 225: Printing A Report Page

    Epson AcuLaser CX29 Series User’s Guide 3. Select Fax Defaults, and then press the button. 4. Select the desired menu item, and then press the button. 5. Select the desired setting or enter the value using the numeric keypad, and then press the button.
  • Page 226 Epson AcuLaser CX29 Series User’s Guide The selected report or list is printed. Faxing...
  • Page 227: Chapter 9 Using The Operator Panel Menus And Keypad

    Epson AcuLaser CX29 Series User’s Guide Chapter 9 Using the Operator Panel Menus and Keypad Understanding the Printer Menus When your printer is connected to a network and available to a number of users, the access to the Admin Menu can be limited. This prevents other users from using the operator panel to inadvertently change a user default that has been set by the administrator.
  • Page 228 Epson AcuLaser CX29 Series User’s Guide PS Fonts List Purpose: To print a sample of the available PS fonts. Job History Purpose: To print a detailed list of the print, copy, fax, or scan jobs that have been processed. This list contains the last 20 jobs.
  • Page 229: Billing Meters

    Epson AcuLaser CX29 Series User’s Guide Fax Activity Purpose: To print the report of faxes you recently received or sent. Fax Pending Purpose: To print the list of status of pending faxes. Stored Documents Note: Stored Documents feature is available only when the 512 MB additional memory module is installed on the printer and RAM Disk under System Settings is enabled.
  • Page 230 Epson AcuLaser CX29 Series User’s Guide Speed Dial Purpose: To store up to 200 frequently dialed numbers in speed dial locations. Group Dial Purpose: To create a group of fax destinations and register it under a two-digit dial code. Up to six group dial codes can be registered.
  • Page 231 Epson AcuLaser CX29 Series User’s Guide Values: mm series A4 - 210x297mm A5 - 148x210mm B5 - 182x257mm Letter - 8.5x11" US Folio - 8.5x13" Legal - 8.5x14" Executive - 7.25x10.5" Monarch Env. - 3.9x7.5" DL Env. - 110x220mm C5 Env. - 162x229mm #10 Env.
  • Page 232 Epson AcuLaser CX29 Series User’s Guide DL Env. - 110x220mm C5 Env. - 162x229mm #10 Env. - 4.1x9.5" New Custom Size Portrait (Y) 11.7 inch* Specifies the length of the custom size paper. 5.0-14.0 inches Landscape (X) 8.3 inch* Specifies the width of the custom size paper.
  • Page 233 Epson AcuLaser CX29 Series User’s Guide Font Purpose: To specify the default font from the fonts registered in the printer. Values: Courier* Helvetica ITC A G Go Dm Courier It Helvetica Ob ITC A G Go DmOb Courier Bd Helvetica Bd...
  • Page 234 Epson AcuLaser CX29 Series User’s Guide Times Roman N C Schbk Bd GaramondAntiqua Times It N C Schbk BdIt Garamond Krsv Times Bd ITC A G Go Bk Garamond Hlb Times BdIt ITC A G Go BkOb GaramondKrsvHlb Symbol Set Purpose: To specify a symbol set for a specified font.
  • Page 235 Epson AcuLaser CX29 Series User’s Guide Note: The Font Size menu is only displayed for typographic fonts. Font Pitch Purpose: To specify the font pitch for scalable mono spaced fonts, within the range of 6.00 to 24.00. The default is 10.00.
  • Page 236 Epson AcuLaser CX29 Series User’s Guide Values: Enables the Image Enhance feature. Disables the Image Enhance feature. Hex Dump Purpose: To help isolate the source of a print job problem. With Hex Dump selected, all data sent to the printer is printed in hexadecimal and character representation.
  • Page 237: Postscript Settings

    Epson AcuLaser CX29 Series User’s Guide The CR command is added. Add-CR CR=CR, LF=CR-LF, FF=CR-FF CR-XX The CR and LF commands are added. CR=CR-LF, LF=CR-LF, FF=CR-FF Output Color Purpose: To specify the color mode to Color or Black and White. This setting is used for a print job that does not specify a print mode.
  • Page 238: Wired Network

    Epson AcuLaser CX29 Series User’s Guide Values: Off* Does not set the runtime of a PostScript job. Sets the runtime of a PostScript job. 1-900 min. Paper Select Mode Purpose: To set the way to select the paper tray for PostScript mode.
  • Page 239 Epson AcuLaser CX29 Series User’s Guide Values: Auto* Detects the Ethernet settings automatically. 10BASE-T Half Uses 10BASE-T Half-duplex. 10BASE- T Full Uses 10BASE-T Full-duplex. 100BASE- TX Half Uses 100BASE-TX Half-duplex. Uses 100BASE-TX Full-duplex. 100BASE- TX Full 1000BASE- T Full Uses 1000BASE-T Full-duplex.
  • Page 240 Epson AcuLaser CX29 Series User’s Guide Sets the IP address automatically. A random value in the range of IPv4 Get IP Address DHCP / Autonet* 169.254.1.0 to 169.254.254.255 that is not currently in use on the network is set as the IP address. The subnet mask is set as 255.255.0.0.
  • Page 241 Epson AcuLaser CX29 Series User’s Guide Disables the Port9100 port. Port9100 Disable Enable* Enables the Port9100 port. Disable Disables IPP port. Enable* Enables IPP port. SMB TCP/IP Disable Disables SMB TCP/IP port. Enable* Enables SMB TCP/IP port. Disable Disables WSD port.
  • Page 242 Epson AcuLaser CX29 Series User’s Guide Purpose: To block data received from certain IP addresses through the wired network. You can set up to five IP addresses. The change becomes effective after the printer is turned off and then on again.
  • Page 243: Adobe Protocol

    Epson AcuLaser CX29 Series User’s Guide Adobe Protocol Purpose: To set the PostScript communications protocol. Values: Auto* Sets the PostScript communications protocol automatically. Standard Sets the PostScript communications protocol to Standard. Sets the PostScript communications protocol to BCP. Sets the PostScript communications protocol to TBCP.
  • Page 244 Epson AcuLaser CX29 Series User’s Guide Before using the Distinctive Ring Pattern Detection (DRPD) option, a distinctive DRPD Mode ring service must be installed on your telephone line by the telephone company. After the telephone company has provided a separate number for faxing with a distinctive ring pattern, configure the fax setup to monitor for that specific ring pattern.
  • Page 245 Epson AcuLaser CX29 Series User’s Guide Ring Tone Volume Purpose: To set the volume of the ring tone, which indicates that an incoming call is a telephone call through the internal speaker when Ans Select is set to TEL/FAX Mode.
  • Page 246 Epson AcuLaser CX29 Series User’s Guide Number of Redial Purpose: To specify the number of redial attempts to make when the destination fax number is busy, within the range of 0 to 9. If you enter 0, the printer will not redial. The default is 3.
  • Page 247 Epson AcuLaser CX29 Series User’s Guide Send Header Purpose: To print the information of the sender on the header of the faxes. Values: Does not print the sender’s information on the header of faxes. Prints the sender’s information on the header of faxes.
  • Page 248 Epson AcuLaser CX29 Series User’s Guide Values: Pattern1–7 DRPD is a service provided by some telephone companies. DRPD Patterns are specified by your telephone company. The patterns provided with your printer are shown below: Pattern1 Pattern2 Pattern3 Pattern4* Pattern5 Pattern6...
  • Page 249 Epson AcuLaser CX29 Series User’s Guide Performs duplex printing. Sent Fax Fwd Purpose: To set whether to forward incoming faxes to a specified destination. Values: Off* Does not forward incoming faxes. Forwards incoming faxes to a specified destination. Prints incoming faxes if an Forward error occurs during the transfer.
  • Page 250 Epson AcuLaser CX29 Series User’s Guide Values: Off* Prints excess images or text at the bottom of a fax page without discarding it. Discards any excess images or text. Auto Reduction Automatically reduces a fax page to fit it onto the appropriate paper size.
  • Page 251 Epson AcuLaser CX29 Series User’s Guide 9.6 Kbps 14.4 Kbps 33.6 Kbps* Region Purpose: To select the region where the printer is used. Fax Activity Purpose: To set whether to automatically print a fax activity report after every 50 incoming and outgoing fax communications.
  • Page 252: Usb Settings

    Epson AcuLaser CX29 Series User’s Guide Values: Print Always* Prints a broadcast report after every fax broadcast. Print On Error Prints a broadcast report only when an error occurs. Print Disable Does not print a broadcast report after a fax broadcast to multiple destinations.
  • Page 253: System Settings

    Epson AcuLaser CX29 Series User’s Guide Adobe Protocol Purpose: To set the PostScript communications protocol. Values: Auto Sets the PostScript communications protocol automatically. Sets the PostScript communications protocol to Standard. Standard Sets the PostScript communications protocol to BCP. TBCP* Sets the PostScript communications protocol to TBCP.
  • Page 254 Epson AcuLaser CX29 Series User’s Guide Select a high value if your printer is in constant use. In most circumstances, this keeps the printer ready to operate with minimum warm-up time. Select a value between 5 and 30 minutes for power saver mode if you want a balance between energy consumption and a shorter warm-up period.
  • Page 255 Epson AcuLaser CX29 Series User’s Guide Values: Disables the fault time-out. 60sec* Sets the amount of time the printer waits before canceling a job that stops abnormally. 3–300 sec. Job Time-out Purpose: To specify the amount of time the printer waits for data to arrive from the computer. The print job is cancelled if the time-out time is exceeded.
  • Page 256: Alert Tone

    Epson AcuLaser CX29 Series User’s Guide Alert Tone Purpose: To configure settings for tones emitted by the printer during operation or when a warning message appears. Values: Panel Select Tone Off* Does not emit a tone when the operator panel entry is correct.
  • Page 257 Epson AcuLaser CX29 Series User’s Guide Does not emit a tone when a job ends abnormally. Fault Tone Soft Emits a tone when a job ends abnormally. Normal* Loud Alert Tone Does not emit a tone when a problem occurs.
  • Page 258 Epson AcuLaser CX29 Series User’s Guide Disables all the alert tones. All Tones Soft Sets the volume of all the alert tones at once. Normal* Loud mm / inch Purpose: To specify the default measurement unit displayed after the numeric value on the operator panel.
  • Page 259 Epson AcuLaser CX29 Series User’s Guide Values: Off* Does not automatically print a job history report. Automatically prints a job history report. The Job History report can also be printed using the Report/List menu. Print ID Purpose: To specify a location where the user ID is printed.
  • Page 260 Epson AcuLaser CX29 Series User’s Guide Banner Sheet Note: Banner Sheet feature is available only when the optional 250-sheet paper cassette unit is installed on the printer. Purpose: To specify the position of banner sheet, and also specify the tray in which the banner sheet is loaded.
  • Page 261: Auditron Mode

    Epson AcuLaser CX29 Series User’s Guide Substitute Tray Purpose: Specifies whether to use paper of a different size when the paper that is loaded in the specified tray does not match the paper size settings for the current job. Values: Off* No tray size substitute accepted.
  • Page 262 Epson AcuLaser CX29 Series User’s Guide Values: Disable* Does not print on both sides of letterhead. Enable Prints on both sides of letterhead. LowToner Alert Msg Purpose: To specify whether to show the alert message when the toner is low.
  • Page 263 Epson AcuLaser CX29 Series User’s Guide Server Phone Book Purpose: To specify whether to search the phone numbers from the Phone Book for the LDAP server. Values: Off* Does not search the phone numbers from the Phone Book for the LDAP server.
  • Page 264 Epson AcuLaser CX29 Series User’s Guide Values: Plain Lightweight Heavyweight* Labels Lightweight Heavyweight* Adjust BTR Purpose: To specify the transfer roller voltage adjustment for each paper type. The default settings may not give the best output on all paper types. If you see mottles on the print output, try to increase the voltage.
  • Page 265 Epson AcuLaser CX29 Series User’s Guide HW Gloss Card -6 to +6 Adjust Fuser Purpose: To adjust the fusing temperature setting for each paper type. The default settings may not give the best output on all paper types. When the printed paper has curled, try to lower the temperature.
  • Page 266 Epson AcuLaser CX29 Series User’s Guide Auto Regi Adjust Purpose: To specify whether to automatically perform color registration adjustment. Values: Does not automatically perform color registration adjustment. Automatically performs color registration adjustment. Adjust ColorRegi Purpose: To manually perform color registration adjustment.
  • Page 267: Clean Developer

    Epson AcuLaser CX29 Series User’s Guide Sets lateral (perpendicular to paper feed direction) and process (paper Enter Number -9 to +9 feed direction) color adjustment values individually for Yellow, Magenta, and Cyan. Enter a number in order of lateral adjustment (left), lateral adjustment (right), and process adjustment.
  • Page 268: Initialize Nvm

    Epson AcuLaser CX29 Series User’s Guide Cleans the toner in the cyan toner cartridge. Cyan Does not clean the toner in the cyan toner cartridge. Black Cleans the toner in the black toner cartridge. Does not clean the toner in the black toner cartridge.
  • Page 269 Deletes all files stored as Stored Print in the RAM disk. Non-Genuine Purpose: To use toner cartridge of another manufacturer. Note: Using a non-Epson toner cartridge may severely damage your printer. The warranty does not cover damages caused by using non-Epson toner cartridges. Values: Toner Off* Does not use toner cartridge of another manufacturer.
  • Page 270: Secure Settings

    Epson AcuLaser CX29 Series User’s Guide Adjust Altitude Purpose: To specify the altitude of the location where the printer is installed. The discharge phenomenon for charging the photo conductor varies with barometric pressure. Adjustments are performed by specifying the altitude of the location where the printer is being used.
  • Page 271: Service Lock

    Epson AcuLaser CX29 Series User’s Guide Sets or changes the password required to access Admin Menu. 0000–9999 Change Password This item is available only when Panel Lock Set is set to Enable. Service Lock Note: Service Lock feature is available only when Panel Lock Set is set to Enable.
  • Page 272 Epson AcuLaser CX29 Series User’s Guide Enables the Scan to Network service. Scan to Network Unlocked* Disables the Scan to Network service. Locked Password Locked Enables the Scan to Network service, but requires a password. Scan to Unlocked* Enables the Scan to USB Memory service.
  • Page 273: Defaults Settings

    Epson AcuLaser CX29 Series User’s Guide Purpose: To specify the number of error entry attempts allowed when you log in as an administrator in the Admin Menu and Report/List menu. Values: Off* Does not allow an administrator to log in after one error entry attempt.
  • Page 274 Epson AcuLaser CX29 Series User’s Guide Values: Tray 1* The paper is fed from the standard 250-sheet tray. Tray 2 The paper is fed from the optional 250-sheet paper cassette unit. Manual Feed Slot The paper is fed from the single sheet feeder (SSF).
  • Page 275 Epson AcuLaser CX29 Series User’s Guide US Folio - 8.5x13" Legal - 8.5x14" A4 - 210x297mm A5 - 148x210mm B5 - 182x257mm Executive - 7.25x10.5" Monarch Env. - 3.9x7.5" DL Env. - 110x220mm C5 Env. - 162x229mm #10 Env. - 4.1x9.5"...
  • Page 276 Epson AcuLaser CX29 Series User’s Guide Special Collated Purpose: To sort the copy job. Values: Does not sort the copy job. Sorts the copy job. Auto* Automatically determines which output mode for the copy job. Reduce/Enlarge Purpose: To set the default copy reduction/enlargement ratio.
  • Page 277 Epson AcuLaser CX29 Series User’s Guide 78% 8.5x14" −> 8.5x11" Note: ❏ You can also use the numeric keypad to input the desired zoom ratio from 25% to 400%, or press button to enlarge the zoom ratio or press button to reduce the zoom ratio in 1% intervals.
  • Page 278 Epson AcuLaser CX29 Series User’s Guide A5 - 148x210mm B5 - 182x257mm Executive - 7.25x10.5" Document Type Purpose: To select the copy image quality. Values: Text Suitable for documents with text. Mixed* Suitable for documents with both text and photos/gray tones.
  • Page 279 Epson AcuLaser CX29 Series User’s Guide Values: Sharper Makes the copy sharper than the original. Normal* Does not make the copy sharper or softer than the original. Softer Makes the copy softer than the original. Color Saturation Purpose: To set the default color saturation level.
  • Page 280 Epson AcuLaser CX29 Series User’s Guide Color Balance Purpose: To specify the default color balance level within the range of -3 to +3. Values: Yellow Low Dens. Sets the color balance level of low density yellow. -3 to +3 Yellow Med. Dens.
  • Page 281 Epson AcuLaser CX29 Series User’s Guide Sets the color balance level of high density black. Black High Dens. -3 to +3 2-Sided Purpose: To print on both sides of a sheet of paper. Values: 1−>1-Sided* Prints on one side of a sheet of paper.
  • Page 282: Scan Defaults

    Epson AcuLaser CX29 Series User’s Guide Margin Left/Right Purpose: To specify the value of the left and right margins. Values: 4 mm*/0.2 inch* Specify the value in increments of 1 mm/0.1 inch. 0-50 mm/0.0-2.0 inch Margin Middle Purpose: To specify the value of the middle margin.
  • Page 283 Epson AcuLaser CX29 Series User’s Guide File Format Purpose: To specify the file format to save the scanned image. Values: MultiPageTIFF TIFF JPEG Color Purpose: To specify whether to scan in color or black and white. Values: Black & White Scans in black and white.
  • Page 284 Epson AcuLaser CX29 Series User’s Guide Resolution Purpose: To specify the default scan resolution. Values: 200 × 200 dpi* 300 × 300 dpi 400 × 400 dpi 600 × 600 dpi Document Size Purpose: To specify the default document size.
  • Page 285 Epson AcuLaser CX29 Series User’s Guide A5 - 148x210mm B5 - 182x257mm Executive - 7.25x10.5" The default for Document Size varies depending on country-specific factory default. Lighten/Darken Purpose: To set the default scan density level. Values: Lighter3 Makes the scanned image lighter than the original. Works well with dark print.
  • Page 286 Epson AcuLaser CX29 Series User’s Guide Values: Higher Adjusts the amount of colors to make the contrast of colors darker than the original. Normal* Does not adjust the amount of colors to make the contrast of colors darker or lighter than the original.
  • Page 287 Epson AcuLaser CX29 Series User’s Guide Values: 2 mm*/0.1 inch* Specify the value in increments of 1 mm/0.1 inch. 0-50 mm/0.0-2.0 inch Margin Left/Right Purpose: To specify the value of the left and right margins. Values: 2 mm*/0.1 inch* Specify the value in increments of 1 mm/0.1 inch.
  • Page 288: Fax Defaults

    Epson AcuLaser CX29 Series User’s Guide Values: Higher Sets the image compression level to Higher. Normal* Sets the image compression level to Normal. Lower Sets the image compression level to Lower. Max Email Size Purpose: To specify the maximum size of e-mail that can be sent, within the range of 50 K bytes to 16384 K bytes.
  • Page 289 Epson AcuLaser CX29 Series User’s Guide Note: Faxes scanned in the Super Fine mode transmit at the highest resolution supported by the receiving device. Lighten/Darken Purpose: To adjust the density to make the copy lighter or darker than the original.
  • Page 290: Print From Usb Defaults

    Epson AcuLaser CX29 Series User’s Guide Print from USB Defaults To modify the defaults for the Print from USB menu. Print from USB Defaults allows you to configure the following items in addition to the items under the Print from USB menu.
  • Page 291 Epson AcuLaser CX29 Series User’s Guide Values: mm series A4 - 210x297mm A5 - 148x210mm B5 - 182x257mm Letter - 8.5x11" US Folio - 8.5x13" Legal - 8.5x14" The default for Manual Feed Paper Size varies depending on country-specific factory.
  • Page 292 Epson AcuLaser CX29 Series User’s Guide Envelope Letterhead LW Gloss Card HW Gloss Card Hole Punched Colored Special 2-Sided Purpose: To print on both sides of a sheet of paper. Values: 1−>1-Sided* Prints on one side of a sheet of paper.
  • Page 293: Tray Settings

    Epson AcuLaser CX29 Series User’s Guide Values: Enter PDF Password Enter the password to print the secure PDF job. Tray Settings Use the Tray Settings menu to define the print media loaded in the standard 250-sheet tray and the optional 250-sheet paper cassette unit.
  • Page 294 Epson AcuLaser CX29 Series User’s Guide Values: Paper Size A4 - 210x297mm mm series A5 - 148x210mm B5 - 182x257mm Letter - 8.5x11" US Folio - 8.5x13" Legal - 8.5x14" Executive - 7.25x10.5" Monarch Env. - 3.9x7.5" Monarch Env. L - 7.5x3.9"...
  • Page 295 Epson AcuLaser CX29 Series User’s Guide inch series Letter - 8.5x11" US Folio - 8.5x13" Legal - 8.5x14" A4 - 210x297mm A5 - 148x210mm B5 - 182x257mm Executive - 7.25x10.5" Monarch Env. - 3.9x7.5" Monarch Env. L - 7.5x3.9" DL Env. - 110x220mm DL Env.
  • Page 296 Epson AcuLaser CX29 Series User’s Guide Paper Type Plain* Light Card Heavy Card Envelope Labels Letterhead LW Gloss Card HW Gloss Card Hole Punched Colored Special Display Screen Does not display a popup that prompts to set Paper Type and Paper Size when paper is loaded in the standard 250-sheet tray.
  • Page 297 Epson AcuLaser CX29 Series User’s Guide Values: Paper Size A4 - 210x297mm mm series A5 - 148x210mm B5 - 182x257mm Letter - 8.5x11" US Folio - 8.5x13" Legal - 8.5x14" Executive - 7.25x10.5" inch series Letter - 8.5x11" US Folio - 8.5x13"...
  • Page 298: Panel Language

    Epson AcuLaser CX29 Series User’s Guide Panel Language Purpose: To determine the language of the text on the operator panel screen. Values: English Français Italiano Deutsch Español Nederlands Português Pусский Türkçe Traditional Chinese Korean Panel Lock Function This feature prevents unauthorized users from changing settings made by the administrator.
  • Page 299: Disabling The Panel Lock

    Epson AcuLaser CX29 Series User’s Guide 5. Select Panel Lock Set, and then press the button. 6. Select Enable, and then press the button. 7. Enter the new password, and then press the button. 8. Re-enter the password to confirm the password that you entered, and then press the button.
  • Page 300: Limiting Access To Copy, Fax, Scan, And Print From Usb Operations

    Epson AcuLaser CX29 Series User’s Guide Limiting Access to Copy, Fax, Scan, and Print from USB Operations Enabling the Copy Lock, Fax Lock, Scan Lock, and Print from USB Lock options limits access to copy, fax, scan, and print from USB operations by requiring a password to be entered before copying, scanning, faxing, or printing.
  • Page 301: Setting The Power Saver Timer Option

    Epson AcuLaser CX29 Series User’s Guide Setting the Power Saver Timer Option You can set the power saver timer for the printer. The printer switches to the Power Saver mode after the specified time. To set the power saver timer: 1.
  • Page 302: Using The Numeric Keypad To Enter Characters

    Epson AcuLaser CX29 Series User’s Guide The printer restarts automatically to apply the settings. Using the Numeric Keypad to Enter Characters As you perform various tasks, you may need to enter names and numbers. For example, when you set up your printer, you enter your name or your company name and telephone number. When you store speed or group dial numbers, you may also need to enter the corresponding names.
  • Page 303: Changing Numbers Or Names

    Epson AcuLaser CX29 Series User’s Guide Assigned Numbers, Letters or Characters j k l J K L 5 m n o M N O 6 p q r s P Q R S 7 t u v T U V 8 w x y z W X Y Z 9 @ .
  • Page 304: Chapter 10 Troubleshooting

    Epson AcuLaser CX29 Series User’s Guide Chapter 10 Troubleshooting Clearing Jams Careful selection of appropriate print media and proper loading allow you to avoid most jams. See Also: ❏ “About Print Media” on page 86 ❏ “Supported Print Media” on page 88 Note: Before buying large quantities of any print media, it is recommended that you try a sample first.
  • Page 305: Identifying The Location Of Paper Jams

    Do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a Fuser Unit or a heat roller. Otherwise, it may cause injuries or burns. Switch off the product promptly and contact your local Epson representative. Important: Do not attempt to clear any jams using tools or instruments.
  • Page 306: Clearing Paper Jams From The Adf

    Epson AcuLaser CX29 Series User’s Guide The following illustration shows where paper jams may occur along the print media path. Automatic Document Feeder (ADF) Optional Duplex Unit Fuser Unit Optional 250-Sheet Paper Cassette Unit Single Sheet Feeder (SSF) Standard 250-Sheet Tray...
  • Page 307 Epson AcuLaser CX29 Series User’s Guide Important: Protect the drums of the drum cartridge against bright light. If the front cover remains open for more than 5 minutes, print quality may deteriorate. 1. Remove the remaining documents from the ADF.
  • Page 308 Epson AcuLaser CX29 Series User’s Guide c Remove the ADF pickup module and remove the document by gently pulling the document in the direction of the arrow shown in the following illustration. d Insert the ADF pickup module and press down the release lever.
  • Page 309 Epson AcuLaser CX29 Series User’s Guide e Remove the jammed document from the document output tray. f Close the ADF cover, and then load the documents back into the document feeder tray. Note: Ensure that you adjust the document guides before printing a Legal-size document.
  • Page 310: Clearing Paper Jams From The Ssf

    Epson AcuLaser CX29 Series User’s Guide 3. Remove the document from the ADF feed roller or the feed area by carefully pulling the document in the direction of the arrow shown in the following illustration. 4. Close the document cover, and then load the documents back into the document feeder tray.
  • Page 311 Epson AcuLaser CX29 Series User’s Guide Note: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. 1. Pull the jammed paper out of the SSF. If you cannot remove the jammed paper or cannot find any jammed paper there, go to the next step to remove the jammed paper from the inside of the printer.
  • Page 312 Epson AcuLaser CX29 Series User’s Guide 2. Remove the standard 250-sheet tray from the printer, and then pull out the jammed paper remaining inside the printer. If you cannot remove the jammed paper or cannot find any jammed paper there, go to the next step to remove the jammed paper from the inside of the printer.
  • Page 313 Epson AcuLaser CX29 Series User’s Guide 3. Push the side button to open the front cover. 4. Open the belt unit until it stops and remove the jammed paper. Confirm that there are no scraps of paper remaining inside the printer.
  • Page 314 Epson AcuLaser CX29 Series User’s Guide 5. Close the belt unit, and push at the top of the unit until it clicks. 6. Close the front cover. Troubleshooting...
  • Page 315: Clearing Paper Jams From The Standard 250-Sheet Tray

    Epson AcuLaser CX29 Series User’s Guide 7. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
  • Page 316 Epson AcuLaser CX29 Series User’s Guide 1. Pull the standard 250-sheet tray out of the printer carefully. Hold the tray with both hands, lift the front slightly, and remove it from the printer. 2. Remove all the jammed and/or creased paper from the tray.
  • Page 317 Epson AcuLaser CX29 Series User’s Guide 4. Push the side button to open the front cover. 5. Open the belt unit until it stops and remove the jammed paper. Confirm that there are no scraps of paper remaining inside the printer.
  • Page 318 Epson AcuLaser CX29 Series User’s Guide 6. Close the belt unit, and push at the top of the unit until it clicks. 7. Close the front cover. Troubleshooting...
  • Page 319: Clearing Paper Jams From The Fuser Unit

    Epson AcuLaser CX29 Series User’s Guide 8. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
  • Page 320 Epson AcuLaser CX29 Series User’s Guide 2. Push the side button to open the front cover. 3. Open the belt unit. Troubleshooting...
  • Page 321 Epson AcuLaser CX29 Series User’s Guide 4. Lift the levers at both ends of the fuser unit, and remove the jammed paper. If you are still unable to remove the paper, go to the next step. Caution: The fuser unit is hot. Do not touch it, doing so may cause burns.
  • Page 322 Epson AcuLaser CX29 Series User’s Guide 6. Close the cover of the fuser unit and press down the levers at both ends of the fuser unit. 7. Confirm that there are no scraps of paper remaining inside the printer, and then close the belt unit.
  • Page 323: Clearing Paper Jams From The Optional Duplex Unit

    Epson AcuLaser CX29 Series User’s Guide 8. Close the front cover. Clearing Paper Jams From the Optional Duplex Unit Note: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path.
  • Page 324: Clearing Paper Jams From The Optional 250-Sheet Paper Cassette Unit

    Epson AcuLaser CX29 Series User’s Guide 3. Remove the jammed paper from the optional duplex unit. 4. Close the cover of the optional duplex unit. 5. Close the front cover. Clearing Paper Jams From the Optional 250-Sheet Paper Cassette Unit...
  • Page 325 Epson AcuLaser CX29 Series User’s Guide Note: Paper in the optional 250-sheet paper cassette unit feeds to the printer from the front of the standard 250-sheet tray, therefore paper jammed in the standard 250-sheet tray can block the optional 250-sheet paper cassette unit in the printer, preventing you from opening it. Look for the jammed paper sequentially, starting with the optional 250-sheet paper cassette unit.
  • Page 326 Epson AcuLaser CX29 Series User’s Guide 3. Pull the jammed paper out carefully to avoid tearing it. If you cannot remove the paper, go to the next step to remove the jammed paper from the inside of the printer. 4. Push the side button to open the front cover.
  • Page 327 Epson AcuLaser CX29 Series User’s Guide 5. Open the belt unit until it stops and remove the jammed paper. Confirm that there are no scraps of paper remaining inside the printer. 6. Close the belt unit, and push at the top of the unit until it clicks.
  • Page 328 Epson AcuLaser CX29 Series User’s Guide 7. Close the front cover. Note: If the paper jam message is not cleared after you close the front cover, pull out the standard 250-sheet tray and check if there is a jammed paper in the opening of the tray.
  • Page 329: Jam Problems

    Wipe the feed roll in the standard 250-sheet tray with a cloth moistened with water. If the problem persists, replace the drum cartridge if you have a spare cartridge. Replace the drum cartridge if you have a spare cartridge. If the problem persists, contact the Epson local representative office or an authorised dealer. Troubleshooting...
  • Page 330: Ssf Misfeed Jam

    Wipe the feed roll in the SSF with a cloth moistened with water. If the problem persists, replace the drum cartridge if you have a spare cartridge. Replace the drum cartridge if you have a spare cartridge. If the problem persists, contact the Epson local representative office or an authorised dealer. Troubleshooting...
  • Page 331 If the problem persists, wipe the feed roll in the optional 250-sheet paper cassette unit with a cloth moistened with water. Wipe the feed roll in the optional 250-sheet paper cassette unit with a cloth moistened with water. If the problem persists, contact the Epson local representative office or an authorised dealer. Troubleshooting...
  • Page 332 Replace the drum cartridge if you have a spare cartridge as instructed in “Replacing the Drum Cartridge” on page 403. If the problem persists, contact the Epson local representative office or an authorised dealer. Exit Jam (Exit Sensor Off JAM)
  • Page 333: Basic Printer Problems

    Wipe the feed roll in the tray where the multifeed occurred with a cloth moistened with water. If the problem persists, contact the Epson local representative office or an authorised dealer. Basic Printer Problems Some printer problems can be easily resolved.
  • Page 334: Display Problems

    Epson AcuLaser CX29 Series User’s Guide Display Problems Problem Action After the printer is turned on, the Turn off the printer, wait for 10 seconds, and turn on the printer. Self Test Message display on the LCD panel is blank, keeps appears on the LCD panel.
  • Page 335: Troubleshooting

    Epson AcuLaser CX29 Series User’s Guide Problem Action Print media misfeeds or multiple feeds Ensure that the print media you are using meets the specifications for your printer. occur in the standard 250-sheet tray or See Also: SSF. “Usable Print Media” on page 88 Fan the print media before loading it in the standard 250-sheet tray.
  • Page 336: Print Quality Problems

    Epson AcuLaser CX29 Series User’s Guide Problem Action Cannot print from the standard Load the print media into the SSF. 250-sheet tray because the print media in the tray is curled. Print Quality Problems Note: In this section, some procedures use the operator panel or EpsonNet Config.
  • Page 337 Replace the drum cartridge if you have a spare cartridge. See Also: ❏ “Replacing the Drum Cartridge” on page 403 ❏ “Installing the Drum Cartridge” on page 407 If the problem persists, contact the Epson local representative office or an authorised dealer. Troubleshooting...
  • Page 338: Toner Smears Or Print Comes Off

    “Replacing the Drum Cartridge” on page 403 ❏ “Installing the Drum Cartridge” on page 407 2. After you replace the drum cartridge, test print your document again. If the problem persists, contact the Epson local representative office or an authorised dealer. Troubleshooting...
  • Page 339: Random Spots/Blurred Images

    Replace the drum cartridge if you have a spare cartridge. See Also: ❏ “Replacing the Drum Cartridge” on page 403 ❏ “Installing the Drum Cartridge” on page 407 If the problem persists, contact the Epson local representative office or an authorised dealer. The Entire Output Is Blank Troubleshooting...
  • Page 340 Replace the drum cartridge if you have a spare cartridge. See Also: ❏ “Replacing the Drum Cartridge” on page 403 ❏ “Installing the Drum Cartridge” on page 407 If the problem persists, contact the Epson local representative office or an authorised dealer. Troubleshooting...
  • Page 341: Streaks Appear On The Output

    See Also: ❏ “Replacing the Drum Cartridge” on page 403 ❏ “Installing the Drum Cartridge” on page 407 If the problem persists, contact the Epson local representative office or an authorised dealer. Part or the Entire Output Is Black Troubleshooting...
  • Page 342: Pitched Color Dots

    See Also: ❏ “Replacing the Drum Cartridge” on page 403 ❏ “Installing the Drum Cartridge” on page 407 If the problem persists, contact the Epson local representative office or an authorised dealer. Pitched Color Dots Problem Action The printed result has pitched color Replace the drum cartridge if you have a spare cartridge.
  • Page 343: Vertical Blanks

    Replace the drum cartridge if you have a spare cartridge. See Also: ❏ “Replacing the Drum Cartridge” on page 403 ❏ “Installing the Drum Cartridge” on page 407 If the problem persists, contact the Epson local representative office or an authorised dealer. Troubleshooting...
  • Page 344: Mottle

    If you use non-recommended print media, use the print media recommended for the printer. If the problem persists, contact the Epson local representative office or an authorised dealer. Adjust the transfer bias. 1. On the operator panel, press the System button and select Admin Menu —...
  • Page 345: Light-Induced Fatigue

    “Replacing the Drum Cartridge” on page 403 ❏ “Installing the Drum Cartridge” on page 407 If the problem persists, contact the Epson local representative office or an authorised dealer. If the type of the ghosting is negative ghost: Verify that the print media recommended for the printer is being used.
  • Page 346: Fog

    See Also: ❏ “Replacing the Drum Cartridge” on page 403 ❏ “Installing the Drum Cartridge” on page 407 If the problem persists, contact the Epson local representative office or an authorised dealer. Problem Action The printed result is foggy. Replace the drum cartridge if you have a spare cartridge.
  • Page 347: Jagged Characters

    Replace the drum cartridge if you have a spare cartridge. See Also: ❏ “Replacing the Drum Cartridge” on page 403 ❏ “Installing the Drum Cartridge” on page 407 If the problem persists, contact the Epson local representative office or an authorised dealer. Jagged Characters Troubleshooting...
  • Page 348: Banding

    If the problem persists, check whether or not the downloaded font you are using is recommended. If using a downloaded font, ensure that the font is recommended for the printer, operating system, and the application being used. If the problem persists, contact the Epson local representative office or an authorised dealer. Banding Troubleshooting...
  • Page 349: Auger Mark

    See Also: ❏ “Replacing the Drum Cartridge” on page 403 ❏ “Installing the Drum Cartridge” on page 407 If the problem persists, contact the Epson local representative office or an authorised dealer. Auger Mark Problem Action The printed result has auger mark.
  • Page 350 See Also: “Loading Envelope in the Standard 250-Sheet Tray” on page 94 If the problem persists, contact the Epson local representative office or an authorised dealer. Load the envelopes in the standard 250-sheet tray in the long edge feed orientation with the flap open and print side up.
  • Page 351: Damage On The Leading Edge Of Paper

    When using the standard 250-sheet tray or optional 250-sheet paper cassette unit, change the paper and then try again. If the problem persists, contact the Epson local representative office or an authorised dealer. Change the paper with another one and then try again.
  • Page 352: Color Registration Is Out Of Alignment

    Check whether or not you have a spare drum cartridge. If you have a spare drum cartridge, replace the drum cartridge. If you do not have a spare drum cartridge, contact the Epson local representative office or an authorised dealer.
  • Page 353: Protrudent/Bumpy Paper

    1. Load one sheet of paper on the SSF, and then print a solid image all over paper. 2. Load the printed sheet with the side to be printed on facing down, and then print a blank sheet of paper. If the problem persists, contact the Epson local representative office or an authorised dealer. Copy Problem...
  • Page 354: Copy Quality Problems

    Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Adjusting Color Registration This section describes how to adjust the color registration when you first install the printer or after moving it to a new location.
  • Page 355: Performing Auto Adjust

    Epson AcuLaser CX29 Series User’s Guide Performing Auto Adjust Auto Adjust allows you to correct the color registration automatically. The Operator Panel 1. Press the System button. 2. Select Admin Menu, and then press the button. 3. Select Maintenance, and then press the button.
  • Page 356 Epson AcuLaser CX29 Series User’s Guide The Chart 1 is used to adjust the color registration for the fast scan direction, which is vertical to paper feed direction. The Chart 2 is used to adjust the color registration for the slow scan direction, which is horizontal to paper feed direction.
  • Page 357: Entering Values

    Epson AcuLaser CX29 Series User’s Guide Entering Values * Lattice pattern Using the operator panel, enter the values found in the color registration chart to make adjustments. 1. Press the System button. 2. Select Admin Menu, and then press the button.
  • Page 358: Fax Problems

    Epson AcuLaser CX29 Series User’s Guide 9. Ensure that RY=, RM=, and RC= appear. 10. Press the button to specify the values for RY, RM, and RC. Note: To move the cursor to the next value, press the button. 11. Press the button.
  • Page 359 Epson AcuLaser CX29 Series User’s Guide Problem Action No dial tone sounds. Check that the phone line is connected properly. See Also: “Connecting the Telephone Line” on page 190 Check that the phone socket in the wall is working by plugging in another phone.
  • Page 360 Epson AcuLaser CX29 Series User’s Guide Problem Action There are lines on the documents you Check your scan glass for marks and clean it. send. See Also: “Cleaning the Scanner” on page 385 The printer dials a number, but the...
  • Page 361: Scanning Problems

    Epson AcuLaser CX29 Series User’s Guide Scanning Problems Problem Action The scanner does not work. Ensure that you place the document to be scanned facing down from the document glass, or facing up in the ADF. There may not be enough available memory to hold the document you want to scan.
  • Page 362 Epson AcuLaser CX29 Series User’s Guide Problem Action Document misfeeds or multiple feeds Check whether the ADF Pickup Module is installed properly. occur in the ADF. Ensure the document’s paper type meets the specifications for the printer. See Also: “Usable Print Media” on page 88 Check whether the document is properly loaded in the ADF.
  • Page 363 Epson AcuLaser CX29 Series User’s Guide Problem Action The printer does not properly transfer Check if the following settings have been set correctly on the EpsonNet Config. scan data to a specified destination via Scan to Network the Scan to E-mail or Scan to Network feature.
  • Page 364: Problems With Installed Optional Accessories

    Epson AcuLaser CX29 Series User’s Guide Problems With Installed Optional Accessories Problem Action The optional 250-sheet paper cassette Ensure that the optional 250-sheet paper cassette unit is correctly installed on the unit does not work correctly. printer. Re-install the optional 250-sheet paper cassette unit.
  • Page 365: Other Problems

    Epson AcuLaser CX29 Series User’s Guide Problem Action The scan driver has not been registered Install the scan driver. If the scan driver is installed, uninstalled it and then re-install on your computer and cannot be it. After the installation of the scan driver is completed, re-install the Express Scan accessed from Express Scan Manager.
  • Page 366: Understanding Printer Messages

    Epson AcuLaser CX29 Series User’s Guide Problem Action No Documents is displayed on the LCD Confirm that there are files with the supported file formats (PDF, TIFF, or JPEG) in the panel when you are selecting a file for USB storage device.
  • Page 367 Epson AcuLaser CX29 Series User’s Guide Message What You Can Do Contact your system administrator. Certificate Fail Error 016-404 Contact Administer Restart Printer Certificate Fail Error 016-405 Contact Administer Restart Printer Turn off the printer, and turn it on again. Contact customer support if this failure Erase Flash Error is repeated.
  • Page 368 Epson AcuLaser CX29 Series User’s Guide Message What You Can Do Press the button, or wait for 30 seconds for the printer to recover. Check if Email Login Error SMTP server or POP server is set. Error 016-506 Press Ok Button...
  • Page 369 Epson AcuLaser CX29 Series User’s Guide Message What You Can Do The file size exceeds the maximum for the printer to process. Print the file from Out of Memory your computer. Job too Large Error 016-718 Press Ok Button PDL Error The file format is not supported by the USB storage device.
  • Page 370 Epson AcuLaser CX29 Series User’s Guide Message What You Can Do The function cannot be used. Contact your system administrator. Disabled Function Error 016-758 Press Ok Button Limit Exceeded Printable page limit is exceeded. Contact your system administrator. Error 016-759...
  • Page 371 Epson AcuLaser CX29 Series User’s Guide Message What You Can Do Press the button, or wait for 30 seconds for the printer to recover. USB Memory Error USB Memory was removed. Error 016-791 Press Ok Button Invalid Job Press the button to clear the message and cancel the current print job.
  • Page 372 Epson AcuLaser CX29 Series User’s Guide Message What You Can Do Change IP address to avoid duplication. Turn off the printer, and turn it on again. IPv6 Duplicate Change IP Address IPv4 Duplicate Change IP Address Press the button, or wait for 30 seconds for the printer to recover. Confirm SMB Login Error login-able computer with your system administrator.
  • Page 373 Epson AcuLaser CX29 Series User’s Guide Message What You Can Do Press the button, or wait for 30 seconds for the printer to recover. Check if the SMB Error printer can communicate via network with the forwarding destination SMB Server Not Found server.
  • Page 374 Epson AcuLaser CX29 Series User’s Guide Message What You Can Do Press the button, or wait for 30 seconds for the printer to recover. Check if SMB Error other user is not operating file in storage location you specified. File Delete Error...
  • Page 375 Epson AcuLaser CX29 Series User’s Guide Message What You Can Do Press the button, or wait for 30 seconds for the printer to recover. Check SMB Login Error necessity of password change with your system administrator. Error 031-545 Press Ok Button...
  • Page 376 Epson AcuLaser CX29 Series User’s Guide Message What You Can Do Press the button, or wait for 30 seconds for the printer to recover. Check if FTP Login Error login name (user name) and password are correct. Error 031-578 Press Ok Button...
  • Page 377 Epson AcuLaser CX29 Series User’s Guide Message What You Can Do Press the button, or wait for 30 seconds for the printer to recover. Check if FTP Error storage location has free space. Write Error Error 031-588 Press Ok Button...
  • Page 378 Epson AcuLaser CX29 Series User’s Guide Message What You Can Do Press the button, or wait for 30 seconds for the printer to recover. Check if the No Answer telephone line cord is connected properly. If the line connection is correct,...
  • Page 379 Epson AcuLaser CX29 Series User’s Guide Message What You Can Do Press the button, or wait for 30 seconds for the printer to recover. Check if the Target Fax Busy remote machine is busy. Error 035-781 Press Ok Button Printer Overheated Wait for a while until the printer cools down.
  • Page 380 Epson AcuLaser CX29 Series User’s Guide Message What You Can Do Pull the jammed paper out of the SSF. Open and close the front cover. Jam at Manual Feed Slot Remove Paper from Manual Feed Slot. Open/Close Front Cover. Reseat Paper in Pull the paper out of the SSF.
  • Page 381 Epson AcuLaser CX29 Series User’s Guide Message What You Can Do Open the front cover, and make sure that the drum cartridge is fully installed. Insert Drum Cartridge CTD Sensor Clean the CTD sensor. Replace Soon CTD Sensor Error Restart Printer Remove and shake the yellow cartridge.
  • Page 382 Epson AcuLaser CX29 Series User’s Guide Message What You Can Do Turn off the printer. Confirm the magenta cartridge is correctly installed, and M - CRUM Error turn on the printer. Contact customer support if this failure is repeated. Error 093-951...
  • Page 383: Contacting Service

    You need to know the model type and serial number of your printer. See the label located inside the side cover of your printer. Getting Help Epson provides several automatic diagnostic tools to help you produce and maintain print quality. LCD Panel Messages The LCD panel provides you with information and troubleshooting help. When an error or warning condition occurs, the LCD panel displays a message informing you of the problem.
  • Page 384: Non-Genuine Mode

    Epson AcuLaser CX29 Series User’s Guide Non-Genuine Mode When toner within a toner cartridge is end of its service life, the Replace XXXX Print Cartridge (XXXX: Yellow, Magenta, Cyan, or Black) message appears. When you want to use the printer in Non-Genuine mode, program the mode and replace the toner cartridge.
  • Page 385: Chapter 11 Maintenance

    Epson AcuLaser CX29 Series User’s Guide Chapter 11 Maintenance Cleaning the Printer This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. Warning: When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product.
  • Page 386 Epson AcuLaser CX29 Series User’s Guide 2. Open the document cover. 3. Wipe the surface of the document glass and automatic document feeder (ADF) glass until they are clean and dry. White Sheet Note: Handle with care. Maintenance...
  • Page 387: Cleaning The Adf Feed Roller

    Epson AcuLaser CX29 Series User’s Guide White Document Cover Document Glass ADF Glass 4. Wipe the underside of the white document cover and white sheet until they are clean and dry. 5. Close the document cover. Cleaning the ADF Feed Roller Keep the ADF feed roller clean to ensure the best possible copies.
  • Page 388: Cleaning Inside The Printer

    Epson AcuLaser CX29 Series User’s Guide 1. Open the ADF cover. 2. Wipe the ADF feed roller with a dry soft lint-free cloth or paper towel until it is clean. If the ADF feed roller gets soiled with ink stains, paper from the ADF may also be soiled. In this case, slightly dampen a soft lint-free cloth or paper towel with a neutral detergent or water, and then remove the contamination from the ADF feed roller until it is clean and dry.
  • Page 389 Epson AcuLaser CX29 Series User’s Guide 2. Pull the standard 250-sheet tray out of the printer about 200 mm. Hold the standard 250-sheet tray with both hands, and remove it from the printer. 3. Push the side button to open the front cover.
  • Page 390 Epson AcuLaser CX29 Series User’s Guide 4. Open the belt unit. 5. Turn the four drum cartridge lock levers 90-degrees counterclockwise. Maintenance...
  • Page 391 Epson AcuLaser CX29 Series User’s Guide 6. Hold the drum cartridge levers, and then pull out the drum cartridge. * drum cartridge lever Note: Keep the drum cartridge in a dark place. If the front cover remains open for more than 5 minutes, print quality may deteriorate.
  • Page 392 Epson AcuLaser CX29 Series User’s Guide 7. Clean the feed roll inside the printer with a dry cloth. 8. Insert the drum cartridge until the line on the handle aligns with the white line on the printer. Maintenance...
  • Page 393 Epson AcuLaser CX29 Series User’s Guide 9. Turn the four drum cartridge lock levers 90-degrees clockwise to lock the drum cartridge. 10. Close the belt unit, and push at the top of the unit until it clicks. Maintenance...
  • Page 394: Cleaning The Color Toner Density (Ctd) Sensor

    Epson AcuLaser CX29 Series User’s Guide 11. Close the front cover. 12. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
  • Page 395 Epson AcuLaser CX29 Series User’s Guide 2. Pull the standard 250-sheet tray out of the printer about 200 mm. Hold the standard 250-sheet tray with both hands, and remove it from the printer. 3. Push the side button to open the front cover.
  • Page 396 Epson AcuLaser CX29 Series User’s Guide 4. Open the belt unit. 5. Clean the CTD sensor inside the printer with a clean dry cotton swab. Maintenance...
  • Page 397 Epson AcuLaser CX29 Series User’s Guide 6. Close the belt unit, and push at the top of the unit until it clicks. 7. Close the front cover. Maintenance...
  • Page 398: Replacing Toner Cartridges

    Replacing Toner Cartridges Epson toner cartridges are available only through Epson. It is recommended that you use Epson toner cartridges for your printer. Epson does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Epson.
  • Page 399: Overview

    Epson AcuLaser CX29 Series User’s Guide Caution: ❏ Keep toner cartridges out of the reach of children. If a child accidentally swallows toner, spit it out, rinse mouth with water, drink water and consult a physician immediately. ❏ When replacing toner cartridges, be careful not to spill the toner. In case of any toner spills, avoid contact with clothes, skin, eyes and mouth as well as inhalation.
  • Page 400: Removing The Toner Cartridges

    Epson AcuLaser CX29 Series User’s Guide Removing the Toner Cartridges 1. Open the side cover. 2. Push the latch(es) backwards to pop open the toner cartridge(s) that you want to replace. 3. Pull the cartridge holder until it clicks, and then pull out the toner cartridge.
  • Page 401: Installing A Toner Cartridge

    Epson AcuLaser CX29 Series User’s Guide Important: Always pull the toner cartridge out slowly so you do not spill any toner. Installing a Toner Cartridge 1. Unpack a new toner cartridge of the desired color and shake it five to six times to distribute the toner evenly.
  • Page 402 Epson AcuLaser CX29 Series User’s Guide 2. Insert the toner cartridge into the associated cartridge holder, and then slide the latch of the toner cartridge. Maintenance...
  • Page 403: Replacing The Drum Cartridge

    Epson AcuLaser CX29 Series User’s Guide 3. Close the side cover. Replacing the Drum Cartridge This section describes how to replace the drum cartridge. Important: ❏ Protect the drums of the drum cartridge against bright light. If the front cover remains open for more than 5 minutes, print quality may deteriorate.
  • Page 404: Removing The Drum Cartridge

    Epson AcuLaser CX29 Series User’s Guide Removing the Drum Cartridge 1. Pull the standard 250-sheet tray out of the printer about 200 mm. Hold the standard 250-sheet tray with both hands, and remove it from the printer. 2. Push the side button to open the front cover.
  • Page 405 Epson AcuLaser CX29 Series User’s Guide 3. Open the belt unit. 4. Turn the four drum cartridge lock levers 90-degrees counterclockwise. Maintenance...
  • Page 406 Epson AcuLaser CX29 Series User’s Guide 5. Hold the drum cartridge levers, and then pull out the drum cartridge. * drum cartridge lever Maintenance...
  • Page 407: Installing The Drum Cartridge

    Epson AcuLaser CX29 Series User’s Guide Installing the Drum Cartridge 1. Open the drum cartridge packaging. 2. Take out the drum cartridge from the packaging. Maintenance...
  • Page 408 Epson AcuLaser CX29 Series User’s Guide 3. Completely pull out the eight yellow ribbons from the drum cartridge. 4. Remove the rear protective cover from the drum cartridge. Note: Do not remove the front protective cover at this moment. Rear protective cover...
  • Page 409 Epson AcuLaser CX29 Series User’s Guide 5. Insert the drum cartridge until the line on the handle aligns with the white line on the printer. Maintenance...
  • Page 410 Epson AcuLaser CX29 Series User’s Guide 6. Turn the four drum cartridge lock levers 90-degrees clockwise to lock the drum cartridge. 7. Remove the front protective cover from the drum cartridge. Important: Ensure that you do not hit the belt unit when removing the front protective cover.
  • Page 411 Epson AcuLaser CX29 Series User’s Guide 8. Close the belt unit, and push at the top of the unit until it clicks. 9. Close the front cover. Maintenance...
  • Page 412: Replacing The Fuser Unit

    Epson AcuLaser CX29 Series User’s Guide 10. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
  • Page 413 Epson AcuLaser CX29 Series User’s Guide 2. Remove any paper in the document output tray. 3. Push the side button to open the front cover. 4. Open the belt unit. Maintenance...
  • Page 414: Installing The Fuser Unit

    Epson AcuLaser CX29 Series User’s Guide 5. Pinch the gray lever on the right side of the fuser unit and lower the lever toward you. 6. Hold both sides of the fuser unit. Next, slightly raise the right side while holding down the left side, and slide out the fuser unit.
  • Page 415 Epson AcuLaser CX29 Series User’s Guide ❏ Make sure that the fuser unit is firmly set in the slots and cannot be moved easily. 2. Push the fuser unit forward until the right groove of the snaps into place. 3. Close the belt unit, and push at the top of the unit until it clicks.
  • Page 416: Resetting The Counter Of The Fuser Unit

    Epson feed rolls are available only through Epson. It is recommended that you use Epson feed rolls for your printer. Epson does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Epson.
  • Page 417: Removing The Feed Roll Unit In The Standard 250-Sheet Tray

    Epson AcuLaser CX29 Series User’s Guide Removing the Feed Roll Unit in the Standard 250-Sheet Tray 1. Pull the standard 250-sheet tray out of the printer about 200 mm. Hold the standard 250-sheet tray with both hands, and remove it from the printer.
  • Page 418: Installing The Feed Roll Unit In The Standard 250-Sheet Tray

    Epson AcuLaser CX29 Series User’s Guide 2. Holding the feed roll tabs with your fingers, pull the feed roll unit out of the groove in the axle. Installing the Feed Roll Unit in the Standard 250-Sheet Tray 1. Align the new feed roll unit with the groove on the axle.
  • Page 419: Ordering Supplies

    Epson AcuLaser CX29 Series User’s Guide 2. Insert the feed roll unit into the axle until it snaps. The protrusions fit completely into the slots and the roller hook reseats into the groove on the axle. 3. Load paper in the standard 250-sheet tray, and then insert the standard 250-sheet tray into the printer and push until it stops.
  • Page 420: Consumables

    Epson AcuLaser CX29 Series User’s Guide Consumables Important: ❏ Use of consumables/periodical replacement parts not recommended by Epson can impair machine quality and performance. Use only consumables/periodical replacement parts recommended by Epson. Product Name Product Code TONER CARTRIDGE(YELLOW) 0627 TONER CARTRIDGE(MAGENTA)
  • Page 421: Storing Print Media

    This printer is designed to provide the most stable performance and print quality when used with the consumables recommended by Epson. Not using consumables recommended for this machine degrades the performance and printing quality of the printer. You could also incur charges if the machine breaks down.
  • Page 422: Managing The Printer

    Checking Printer Status with Status Monitor (Windows Only) Status Monitor is a tool that is installed with your Epson print driver. It automatically checks the printer status when you send a print job. Status Monitor can check the paper size loaded into the tray, the status of the document output tray, and the remaining amount of consumables, such as toner cartridges.
  • Page 423: Checking Printer Status Through E-Mail

    The following procedure uses Microsoft Windows XP as an example. 1. Click start — All Programs — EPSON — Status Monitor — Activate Status Monitor. The Select Printer window appears. 2. Click the name of the desired printer from the list.
  • Page 424 Epson AcuLaser CX29 Series User’s Guide Item Item to be configured Description Protocol Settings — Machine’s E-mail Address, Select appropriate settings for sending and receiving e-mail. E-mail SMTP Server Address, SMTP Server Port Number, E-mail Send Authentication, Login Name, Password,...
  • Page 425: Conserving Supplies

    Epson AcuLaser CX29 Series User’s Guide ❏ Prefix all commands with “#”, and specify the #Password command at the top of the e-mail. ❏ Command lines without “#” are ignored. ❏ Write one command on each line and separate each command and parameter with a space or a tab.
  • Page 426: Checking Page Counts

    Epson AcuLaser CX29 Series User’s Guide Supply Setting Function Print media Multiple-Up in the Layout The printer prints two or more pages on one side of a sheet. Values for Multiple-Up are 2 Pages Up, 4 Pages Up, 8 Pages Up, 16 Pages Up, 32 Pages Up.
  • Page 427 Epson AcuLaser CX29 Series User’s Guide ❏ To prevent you from dropping the printer and getting backache or injuries, lift the printer by firmly gripping the recessed areas on both sides of the printer. Never lift the printer by gripping any other areas.
  • Page 428 Epson AcuLaser CX29 Series User’s Guide 3. Pull the standard 250-sheet tray out of the printer about 200 mm. Hold the standard 250-sheet tray with both hands, and remove it from the printer. 4. Lift the printer and move it gently.
  • Page 429: Removing Options

    Epson AcuLaser CX29 Series User’s Guide 5. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
  • Page 430: Removing The Additional Memory Module

    Epson AcuLaser CX29 Series User’s Guide Removing the Additional Memory Module 1. Turn off the printer. 2. Turn the screw on the control board cover counterclockwise. Note: Loosen the screw. You do not need to remove the screw. Maintenance...
  • Page 431 Epson AcuLaser CX29 Series User’s Guide 3. Slide the control board cover towards the rear of the printer. 4. Open the control board cover completely. 5. Push the clips on both sides of the slot outward. Maintenance...
  • Page 432 Epson AcuLaser CX29 Series User’s Guide 6. Hold the memory module and pull it straight out. 7. Close the control board cover, and slide it towards the front of the printer. Maintenance...
  • Page 433 Epson AcuLaser CX29 Series User’s Guide 8. Turn the screw clockwise. 9. Turn on the printer. Maintenance...
  • Page 434: Removing The Optional Duplex Unit

    Epson AcuLaser CX29 Series User’s Guide Removing the Optional Duplex Unit 1. Turn off the printer and disconnect the power cord. 2. Push the side button to open the front cover. Maintenance...
  • Page 435 Epson AcuLaser CX29 Series User’s Guide 3. Lift the lever of the optional duplex unit. 4. Hold both sides of the optional duplex unit, and then pull out the optional duplex unit. 5. Close the front cover. Maintenance...
  • Page 436: Removing The Optional 250-Sheet Paper Cassette Unit

    Epson AcuLaser CX29 Series User’s Guide 6. Reconnect the power cord to the power connector and turn on the printer. Removing the Optional 250-Sheet Paper Cassette Unit 1. Turn off the printer. Maintenance...
  • Page 437 Epson AcuLaser CX29 Series User’s Guide 2. Disconnect the power cord from the power connector on the rear of the printer. 3. Pull the standard 250-sheet tray out of the printer about 200 mm. Hold the standard 250-sheet tray with both hands, and remove it from the printer.
  • Page 438 Epson AcuLaser CX29 Series User’s Guide 4. Remove the two screws joining the printer and the optional 250-sheet paper cassette unit by unscrewing them with a coin or similar object. 5. Gently lift the printer off the optional 250-sheet paper cassette unit, and place it on a level surface.
  • Page 439 Epson AcuLaser CX29 Series User’s Guide 6. Insert the standard 250-sheet tray into the printer, and push until it stops. 7. Reconnect all cables into the rear of the printer and turn on the printer. Maintenance...
  • Page 440: Appendix A Where To Get Help

    If Epson support for your area is not listed below, contact the dealer where you purchased your product. Epson support will be able to help you much more quickly if you give them the following information: ❏ Product serial number (The serial number label is usually on the back of the product.)
  • Page 441 Epson AcuLaser CX29 Series User’s Guide World Wide Web (http://www.epson.com.tw) Information on product specifications, drivers for download, and products enquiry are available. Epson HelpDesk (Phone: +0800212873) Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏...
  • Page 442: Help For Users In Singapore

    1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900, Taiwan Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web (http://www.epson.com.sg) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
  • Page 443: Help For Users In Vietnam

    Epson AcuLaser CX29 Series User’s Guide Epson Hotline (Phone: (66)2685-9899) Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty...
  • Page 444 Epson AcuLaser CX29 Series User’s Guide Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/B Jl. Arteri Mangga Dua, Jakarta Phone/Fax: (62) 21-62301104 Bandung Lippo Center 8th floor Jl. Gatot Subroto No.2 Bandung Phone/Fax: (62) 22-7303766 Surabaya Hitech Mall lt IIB No. 12 Jl.
  • Page 445: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...
  • Page 446: Help For Users In India

    603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices:...
  • Page 447: Help For Users In The Philippines

    For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...
  • Page 448 Epson AcuLaser CX29 Series User’s Guide ❏ Enquiries on repair service and warranty Where To Get Help...
  • Page 449 Epson AcuLaser CX29 Series User’s Guide Index Automatic Duplex Printing..........108 Automatic Redialing............201 2 Sided Print...............109 Automatically Setting the IP Address.......61 2 Sided, Flip on Short Edge..........110 Available Fax Settings Options........220 2-Sided.............145, 232 , 281 , 292 Avoiding jam..............304 2-Sided Print..............223, 248 B&W/Color LED..............31...
  • Page 450 Epson AcuLaser CX29 Series User’s Guide Clear All button..............29 Copy Quality Problems............354 Copying................126 Clear button.................30 Clear Storage..............269 Counter of the Fuser Unit..........416 Clearing jam...............304 CTD Sensor................394 Clearing Paper Jam From ADF...............306 From Fuser Unit............319 From Optional 250-Sheet Paper Cassette Unit..324 Data LED................30...
  • Page 451 Epson AcuLaser CX29 Series User’s Guide Enabling the Panel Lock...........298 Energy Saver button..........29, 50 , 51 Gateway Address...............240 Entering Values..............357 Get IP Address..............240 Envelope..............264, 265 getting help.................383 EpsonNet Config............52, 172 Status Monitor Alerts............383 managing printer............422 Group Dial................230 online help for..............422 Group Dialing..............213...
  • Page 452 Epson AcuLaser CX29 Series User’s Guide Installing the Optional Duplex Unit.........39 Loading Letterhead in the SSF.........100 Loading Letterhead in the Standard 250-Sheet Tray..96 Installing the Scan Driver..........151 InternetServices..............241 Loading print media............91 Interval Timer............222, 245 Optional 250-Sheet Paper Cassette Unit......92 IP Address................240 SSF..................97...
  • Page 453 Epson AcuLaser CX29 Series User’s Guide Network Connection............59 Paper Select Mode.............238 Paper Supply.............131, 273 , 290 Network connection setup..........68 Network TWAIN..............241 Paper Tray................230 No Account User Print.............261 paper tray capacity..............20 Non-Genuine..............269 Parts name................26 Non-Genuine Mode............384 PCL Fonts List..............227 Number of Copies.............130 PCL Macro List..............227...
  • Page 454 Epson AcuLaser CX29 Series User’s Guide Print media.................426 Receiving a Fax..............208 print media Answering Machine............217 dimentions................88 Computer Modem............218 Print Quality Problems.............336 Secure Receiving Mode..........216 print resolution..............21 Receiving a Fax Automatically Print Text................259 Ans/FAX Mode..............209 printer FAX Mode...............208 managing.................422 TEL/FAX Mode..............209 moving................426...
  • Page 455 Epson AcuLaser CX29 Series User’s Guide setting for scanning............185 send document size.............24 Send Header...............222, 247 Ring Tone Volume............221, 245 Ringer Volume..............219 Sending a Delayed Fax............201 Sending a Fax..............194 Group Dialing..............215 Speed Dial...............212 Sending a Fax Automatically...........198 Sample Print...............104 Sending a Fax from the Driver (Direct Fax)....202 Scan button................29...
  • Page 456 Epson AcuLaser CX29 Series User’s Guide Start button................30 Status Messenger...............423 Update Addr Book............241 checking printer status..........423 Usable Print Media..............88 commands...............424 USB Connection Setup............67 configuring..............423 USB port.................27, 57 Status Monitor..............53 USB Settings...............252 alerts.................383 USB Storage Device............106 StatusMessenger..............241 Using a Scanner on the Network........158 Stop button................30...

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