4. Troubleshooting
► Error Code
A2–1211 / A2–1212 / A2–1221 / A2–1223
A2–1521 / A2–1523
A2–2310 / A2–2311 / A2–2321 / A2–2323
A2–2410
► Error message
Fan Failure: #A2–1211 / A2–1212 / A2–1221 / A2–1223. Turn off then on. Call for service if the problem persists
Fan Failure: #A2–1521 / A2–1523. Turn off then on. Call for service if the problem persists
Fan Failure: #A2–2310 / A2–2311 / A2–2321 / A2–2323. Turn off then on. Call for service if the problem persists
Fan Failure: #A2–2410. Turn off then on. Call for service if the problem persists
► Symptom
SMPS or Fuser or Duplex or LSI fan is not operational.
► Troubleshooting method
NOTE
•
SMPS fan error : A2–1211 / A2–1212 / A2–1221 / A2–1223
•
Duplex fan error : A2–1521 / A2–1523
•
Fuser fan error : A2–2310 / A2–2311 / A2–2321 / A2–2323
•
LSU fan error : A2–2410
1) Turn the machine off.
2) Remove the rear cover.
(Refer to 3.3.2 Rear Cover in chapter 3)
3) Check if the corresponding fan connector is connected correctly.
4) If the connection is OK, Enter SVC mode and execute fan test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
•
100-0260 : SMPS Fan Run
•
109-0040 : Fuser Fan Run
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