1. Manuals
  2. Brands
  3. Samsung Manuals
  4. Printer
  5. CLX-9250ND
  6. Administrator's manual

Samsung CLX-9250ND Administrator's Manual

Administration guide
Hide thumbs Also See for CLX-9250ND:
Table of Contents

Advertisement

Quick Links

See also: Service Manual , Installation Manual
SafeCom Go Samsung
Administrator's Manual
D60719-07
June 2012

Advertisement

Table of Contents
loading

Related Manuals for Samsung CLX-9250ND

Summary of Contents for Samsung CLX-9250ND

  • Page 1 SafeCom Go Samsung Administrator’s Manual D60719-07 June 2012...
  • Page 2 Trademarks: SafeCom, SafeCom Go, SafeCom P:Go, SafeCom ePay and the SafeCom logo are trademarks of SafeCom a/s. Company and product names mentioned in this manual are trademarks or registered trademarks of their respective owners. SafeCom a/s cannot be held responsible for any technical or typographical errors and reserves the right to make changes to products and documentation without prior notification.

  • Page 3: Table Of Contents

    Document history ................9 SafeCom Go Samsung................10 Overview ................... 10 SafeCom Go Samsung software installation ......... 11 2.2.1 Uninstall earlier version of SafeCom Go Samsung ....11 2.2.2 How to ..............11 SafeCom settings for A3 models ............12 2.3.1 Login to device web page: ..........
  • Page 4 Network Folder ................36 E-mail ..................36 Logout ..................36 Use SafeCom Go Samsung - A4 models ............37 Register card with Windows credentials ..........37 Register card with PUK code ............37 Login ..................38 Pull Print ................... 40 Copy ..................

  • Page 5: Introduction

    SafeCom Go Samsung SafeCom Go Samsung is the embedded solution for Samsung MFPs. It integrates with the touch control panel of the Samsung MFP and offers user authentication by code and/or card. SafeCom Go Samsung works together with the SafeCom G3 Server software and is designed to help companies and organizations gain control over their printing costs and document security.

  • Page 6: Safecom Id Devices

    1 Introduction SafeCom ID devices ID Device Connection SafeCom AWID Reader SafeCom Barcode Reader SafeCom Casi-Rusco Reader SafeCom Cotag Reader SafeCom EM Reader SafeCom HID Reader 35 bit SafeCom HID Reader 37 bit SafeCom iCLASS Reader SafeCom Indala Reader 26 bit SafeCom Indala Reader 29 bit SafeCom IoProx Reader SafeCom Legic Reader...

  • Page 7: Available Documentation

    SafeCom Pay. SafeCom Go Samsung  SafeCom Go Samsung Administrator’s Manual D60719 (this manual) Manual on how to install, configure and use SafeCom Go Samsung.  SafeCom Go Samsung User’s Guide D20719 User's Guide on how to use SafeCom Go Samsung.

  • Page 8: About This Manual

    Chapter 2 SafeCom Go Samsung describes the installation process via the SafeCom Administrator or the device web page.  Chapter 3 Use SafeCom Go Samsung - A3 models describes how to interact with the Samsung MFP’s control panel when SafeCom Go Samsung is installed on A3 models.

  • Page 9: Document History

    1 Introduction Document history Revision D60719-07  SafeCom Go Samsung version S94 010.010*08.  Support for delegated print  Added section 2.7.9 Control user access rights Revision D60719-06  SafeCom Go Samsung version S94 010.010*07.  Automatically fill-in Scan to E-mail fields for A3 models removed.

  • Page 10: Safecom Go Samsung

    Overview Make sure the SafeCom G3 Server software installation has been completed as described in SafeCom Smart Printing Administrator’s Quick Guide D10600. For installation and configuration of SafeCom Go Samsung refer to the following sections:  SafeCom Go Samsung software installation (2.2).

  • Page 11: Safecom Go Samsung Software Installation

    2 SafeCom Go Samsung SafeCom Go Samsung software installation 2.2.1 Uninstall earlier version of SafeCom Go Samsung If a device has SafeCom Go Samsung version S94 010.010*06 installed, uninstall before proceeding with the new software installation. 2.2.2 How to Make sure the printer is powered on and ready.

  • Page 12: Safecom Settings For A3 Models

    2 SafeCom Go Samsung SafeCom settings for A3 models 2.3.1 Login to device web page: Open a web browser and enter the address of the device in the address field. Use of JavaScript (Active Scripting) must be enabled. Click Login in the top menu.

  • Page 13: Disable Print Confirmation Sheet

    2 SafeCom Go Samsung 2.3.3 Disable Print Confirmation Sheet Note: Printing a confirmation sheet could interfere with SafeCom tracking. We recommend disabling it. On the device web page, click Machine Settings. Find and click SMTP Client Setup in the menu on the left.

  • Page 14: Safecom Settings For A4 Models

    2 SafeCom Go Samsung SafeCom settings for A4 models 2.4.1 Login to device web page: Open a web browser and enter the address of the device in the address field. Use of JavaScript (Active Scripting) must be enabled. Click Login in the top menu.

  • Page 15: Automatically Fill-In Scan To E-Mail Fields

    2 SafeCom Go Samsung 2.4.4 Automatically fill-in Scan to E-mail fields On the device web page, click Machine Settings. In the menu on the left, first click E-Mail setup and then SMTP Client Setup. In Auto-Send To Self, disable Automatically add the senders [From:] address to the recipient list.

  • Page 16: Install Card Reader

    Samsung firmware patch as referenced in the SafeCom Go Samsung release note. SafeCom Go Samsung web pages The SafeCom Go Samsung Web Interface adheres to the structure and design of the Samsung Embedded Web Server. Through the Samsung web interface, users can manage the following SafeCom settings for each device.

  • Page 17: Configuration Web Page

    2 SafeCom Go Samsung 2.6.2 Configuration web page Use the Configuration web page to configure SafeCom Go Samsung, including which server it should connect to and how users should be identified. SafeCom server section Enter the Group name, SafeCom server TCP port (default is 7500) and the SafeCom server (hostname or IP address).
  • Page 18 2 SafeCom Go Samsung Device section Device name and Model name are automatically filled in. Device location and Contact person are important references for the SafeCom solution so it’s a good idea to fill them in. View the name, model and location in the Device properties dialog in SafeCom Administrator.
  • Page 19 2 SafeCom Go Samsung Note: All copy jobs are tracked as either color or mono depending on the color mode setting on the device. To ensure copy jobs are tracked correctly, set the color mode to Auto on the device.
  • Page 20 2 SafeCom Go Samsung Encryption section Use the Encryption section to configure max length of encryption keys (2.7.9). Restart the device for changes to take effect. Restore factory default resets all settings, except the password, back to their default values (2.7.13.) E-mail section –...

  • Page 21: Information Web Page

    2 SafeCom Go Samsung 2.6.3 Information web page The Information web page shows version, configuration summary and uptime. To report a bug, use Mail to SafeCom Support support@safecom.eu. Tell us what the problem is, including a step-by-step description, so SafeCom Support can reproduce it.

  • Page 22: Register Web Page

    2.6.4 Register web page Use the Register web page to register the device with the SafeCom server if the SafeCom Go Samsung software was not installed via the SafeCom Administrator. To register the device: Enter the User logon and PIN code of a user with Technician or Administrator rights.

  • Page 23: Log Web Page

    2 SafeCom Go Samsung 2.6.5 Log web page The Log web page allows enabling, disabling and viewing of logging information. Logging should only be enabled if advised to do so as part of a troubleshooting process. Click Enable to start logging.

  • Page 24: Safecom Go Samsung - How To

    2.7.1 Get the SafeCom Go Samsung software The SafeCom Go Samsung software file (*.b94) was installed from the SafeCom CD or can be downloaded using the SafeCom Administrator function Check for updates. Alternatively a software package can be downloaded: Download the safecom_go_samsung_xxx.zip file from the link supplied to...

  • Page 25: Resend Configuration

    2 SafeCom Go Samsung 2.7.4 Resend configuration If a device added in the SafeCom Administrator is not configured correctly, or if the device must be reconfigured to a different server, it is possible to resend the configuration details (Server name and Hostname) to the device.

  • Page 26: Enable Send To E-Mail - With Prefilled From: And To: Fields

    Control user access rights When using SafeCom G3 server version S82 070.440*03 or newer and SafeCom Go Samsung version S94 010.010*08, you can control users’ access rights to specific features via SafeCom Administrator, refer to SafeCom G3 Administrator’s Manual D60603. You can control access rights to the following features: ...

  • Page 27: Control Max Length Of Encryption Keys

    2 SafeCom Go Samsung 2.7.11 Control max length of encryption keys Open the Configuration web page (2.6.1). Scroll to the Encryption section at the bottom of the page. Asymmetric key max length can be: Default, 512, 1024, or 2048. Symmetric key max length can be: Default, 128, or 256.
  • Page 28 2 SafeCom Go Samsung Login using a login with administrator or technician rights. Tap Admin Settings and then the General tab. Scroll to and tap Language. Tap the required language and then tap OK. To change the language for an A4 model on the device web page: Click Machine Settings.

  • Page 29: Restore Factory Default

    Default value Disabled 2.7.14 Determine the version The version of the SafeCom Go Samsung software can be determined from the device web page. On A3 devices: Click Maintenance in the upper menu, then click Application Management in the left menu. The software version can be seen in the Application window.

  • Page 30: Change The Device Home Server

    Open the Device properties dialog in SafeCom Administrator and point to the new Home server. 2.7.16 Update SafeCom Go Samsung software Update SafeCom Go Samsung software by loading the new *.b94 file to the device. If the previous version is S94 010.010*06 or older you must first uninstall the old version of SafeCom Go Samsung as described in section 2.7.18.

  • Page 31: Uninstall Safecom Go Samsung

    2 SafeCom Go Samsung 2.7.18 Uninstall SafeCom Go Samsung Open a browser and login to the device web page. Click Maintenance on the menu. Click Application Management in the menu on the left, and then click Application. Select SafeCom Go and click the Delete button.

  • Page 32: Use Safecom Go Samsung - A3 Models

    3 Use SafeCom Go Samsung - A3 models Use SafeCom Go Samsung - A3 models Note: If there is an available PUK code in the SafeCom system, the SafeCom Card Registration page first prompts the user to register their card using a PUK code.

  • Page 33: Login

    3 Use SafeCom Go Samsung - A3 models Login Login is initiated on Samsung A3 models when the user taps a SafeCom- controlled function on the main screen. To see logged in users and the number of pending documents, the user needs to tap the Pull Print icon.
  • Page 34 3 Use SafeCom Go Samsung - A3 models Login with user code and PIN code: Tap an icon on the main screen. Tap the User code field and enter the user code using the keypad or touch screen. Tap the PIN code field and enter the PIN code.

  • Page 35: Pull Print

    3 Use SafeCom Go Samsung - A3 models Pull Print Tap the Pull Print icon on the main screen. Login with card, code, or Windows Credentials to access the Document list. Note: The documents appear in chronological order with the newest at the top of the list.

  • Page 36: Copy

    3 Use SafeCom Go Samsung - A3 models Copy Tap the Copy icon to copy the documents placed in the automatic document feeder (ADF). If prompted, login with card, code, or Windows Credentials. Network Folder Tap the Network Folder icon.

  • Page 37: Use Safecom Go Samsung - A4 Models

    4 Use SafeCom Go Samsung - A4 models Use SafeCom Go Samsung - A4 models Note: If there is an available PUK code in the SafeCom system, the SafeCom Card Registration page first prompts the user to register their card using a PUK code.

  • Page 38: Login

    4 Use SafeCom Go Samsung - A4 models Login The login sequence on Samsung A4 model is initiated when you enter your login information on the main screen. On Samsung A4 models, the login screen blocks access to all functions, so the user has to login to use the device.
  • Page 39 4 Use SafeCom Go Samsung - A4 models Login with user code and PIN code: Tap the User code field and enter the user code using the keypad or touch screen. Tap the PIN code field and enter the PIN code.

  • Page 40: Pull Print

    4 Use SafeCom Go Samsung - A4 models Pull Print Login with card, code, or Windows credentials. If the Document list does not appear automatically, tap the Pull Print icon. Note: The documents appear in chronological order with the newest at the top of the list.

  • Page 41: Copy

    4 Use SafeCom Go Samsung - A4 models Copy Login with card, code, or Windows credentials. Tap the Home icon. Tap the Copy icon to copy the documents placed in the automatic document feeder (ADF). Scan Login with card, code, or Windows credentials.

  • Page 42: Troubleshooting

    Information web page (2.6.3) to collect information from the device, such as device firmware version and last device states. Use the SafeCom Go Samsung log only if SafeCom Support instructs you to do so. The log facility is enabled on the SafeCom Go Samsung Log web page (2.6.5).

  • Page 43: At The Printer: Login Service Not Available

    SafeCom server. Check the following:  If you experience problems after consecutive loads of the SafeCom Go Samsung software to a Samsung device then power cycle the Samsung device.  Does the Configuration web page (2.7.2) reference a SafeCom server and is the IP address and Group name correct? ...

  • Page 44: At The Printer: Question Mark Before The Document Name

    5 Troubleshooting 5.12 At the printer: Question mark before the document name The list of supported device drivers does not include an entry matching the driver you used. Use the web browser to add the driver name to the list. 5.13 At the printer: Login error <number>...

  • Page 45: Regulatory Information

    6 Regulatory information Regulatory information WARNING NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 46: Index

    Pre-fill domain, 18 Print all at login, 18 Default domain, 18 Document history, 9 Domain, 18 Register device SafeCom Go Samsung, 24 Regulatory information, 45 Error printing document, 43 Restricted access, 43 Help Desk Assistant, 42 SafeCom Go Samsung, 5...
  • Page 48 7 Index D60719-07...

Table of Contents