Samsung MULTIXPRESS CLX-9251 Series Service Manual page 265

► Error Code
A1–5312
A1–5313
► Error message
Motor Failure: #A1-5312. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-5313. Turn off then on. Call for service if the problem persists
► Symptom
Magenta toner is not supplied normally.
► Troubleshooting method
• A1–5312 : Toner supply is stopped during operation.
• A1–5313 : Toner is not supplied.
1) Open the front cover. If the magenta toner pipe is blocked, open it.
2) Turn the machine off then on. If the error persists, check the following steps.
3) Enter SVC mode. Select the magenta toner supply motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
• 111-0010 : Toner Dispense Motor Magenta
4) If the motor is not operational, measure the magenta motor power with DVM.
a) If 24V power is generated, replace the magenta toner supply motor(JC93-00446A).
b) If 24V power is not generated,
• Measure the 24V power on the SMPS board. If the SMPS
(110V)) is defective, replace it.
• If the SMPS board is normal, replace the main board(JC92–02429A).
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board(JC44-00100A (220V) / JC44-00093A
4. Troubleshooting
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