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WARRANTY CLAIM PROCESS
1. During the Warranty Period, if a Product or one
of its parts qualifies for replacement or service
under the Warranty, Breville requests that the
consumer contact Breville Consumer Support
for further instructions on the Warranty claim
process to address the Warranty claim, or to
otherwise address any steps to repair and/or
replace the Product or part.
2. Breville will send a pre-paid shipping label via
email so that the Product may be sent to Breville
at no cost to the consumer. Upon receipt of
Product, Breville may ship the replacement or
contact the consumer with further information
regarding repair options for the Product.
Typical response time to address Warranty
claims is up to 10 business days, plus shipping,
depending on the geographical location of the
consumer and type of damage or the nature of
such Warranty claim.
3. For additional protection of the Product and
to ensure secure handling while a Product
is being returned for any Warranty repair
Breville recommends that consumers employ
Breville's shipping label or a traceable, insured
delivery service. Breville is not responsible for
any damage while a Product is in transit or for
Products shipped by the consumer that are not
received by Breville or a designated Authorized
Servicer
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