Testing The Path From Your Computer To A Remote Device - NETGEAR RangeMax DG834PN Reference Manual

Reference Manual for the DG834PN RangeMax
If the path is not functioning correctly, you could have one of the following problems:
• Wrong physical connections
— Make sure the LAN port LED is on. If the LED is off, follow the instructions in
or Internet Port LEDs Not On" on page
— Check that the corresponding Link LEDs are on for your network interface card and
for the hub ports (if any) that are connected to your workstation and router.
• Wrong network configuration
— Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your PC or workstation.
— Verify that the IP address for your router and your workstation are correct and that the
addresses are on the same subnet.

Testing the Path from Your Computer to a Remote Device

After verifying that the LAN path works correctly, test the path from your PC to a remote device.
From the Windows run menu, type:
PING -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP's DNS server.
If the path is functioning correctly, replies as in the previous section are displayed. If you do not
receive replies:
• Check that your PC has the IP address of your router listed as the default ADSL modem
wireless router. If the IP configuration of your PC is assigned by DHCP, this information will
not be visible in your PC's Network Control Panel. Verify that the IP address of the router is
listed as the default ADSL modem wireless router as described in
Network Access:" in Appendix
• Check to see that the network address of your PC (the portion of the IP address specified by
the netmask) is different from the network address of the remote device.
• Check that your cable or DSL modem is connected and functioning.
• If your ISP assigned a host name to your PC, enter that host name as the Account Name in the
Basic Settings menu.
7-8
TM
ADSL Modem Wireless Router
7-2.
B.
v1.0, November 2005
"LAN
"Preparing a Computer for
Troubleshooting