Testing The Path From Your Computer To A Remote Device - NETGEAR WGR614v8 Reference Manual

54 Mbps Wireless Router WGR614v8 Reference Manual
• Wrong physical connections
– Make sure the LAN port LED is on. If the LED is off, follow the instructions in
or WAN Port Lights Not
– Check that the corresponding Link LEDs are on for your network interface card and
for the hub ports (if any) that are connected to your workstation and router.
• Wrong network configuration
– Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your computer or workstation.
– Verify that the IP address for your router and your workstation are correct and that the
addresses are on the same subnet.

Testing the Path from Your Computer to a Remote Device

After verifying that the LAN path works correctly, test the path from your computer to a remote
device. From the Windows run menu, type:
PING -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP's DNS server.
If the path is functioning correctly, replies as in the previous section are displayed. If you do not
receive replies:
– Check that your computer has the IP address of your router listed as the default gateway. If
the IP configuration of your computer is assigned by DHCP, this information will not be
visible in your computer's Network Control Panel. Verify that the IP address of the router
is listed as the default gateway.
– Check to see that the network address of your computer (the portion of the IP address
specified by the netmask) is different from the network address of the remote device.
– Check that your cable or DSL modem is connected and functioning.
– If your ISP assigned a host name to your computer, enter that host name as the
Account Name in the Basic Settings menu.
– Your ISP could be rejecting the Ethernet MAC addresses of all but one of your
computers. Many broadband ISPs restrict access by only allowing traffic from the
MAC address of your broadband modem, but some ISPs additionally restrict access to
the MAC address of a single computer connected to that modem. If this is the case,
you must configure your router to "clone" or "spoof" the MAC address from the
authorized computer.
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"LAN
Troubleshooting