NETGEAR DG834Gv3 Setup Manual

NETGEAR DG834Gv3 Setup Manual

54 mbps wireless adsl2+ modem router

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54 Mbps Wireless ADSL2+
Modem Router Setup
Manual
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
December 2007
208-10136-02
v2.0

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Summary of Contents for NETGEAR DG834Gv3

  • Page 1 54 Mbps Wireless ADSL2+ Modem Router Setup Manual NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA December 2007 208-10136-02 v2.0...
  • Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3: Table Of Contents

    54 Mbps Wireless ADSL2+ Modem Router Setup Manual Getting to Know Your Wireless Router Unpacking Your New Router ..................... 1 Hardware Features ......................2 Front Panel ........................2 Back Panel ........................4 Router Side Panel ....................... 5 Router Label ........................ 6 Positioning Your Wireless Router ..................
  • Page 4 Troubleshooting PPPoE or PPPoA ................28 Troubleshooting Internet Browsing ................28 Troubleshooting a TCP/IP Network Using the Ping Utility ..........29 Testing the LAN Path to Your Router ................ 29 Testing the Path from Your Computer to a Remote Device ........30 Restoring the Default Configuration and Password ............
  • Page 5: Getting To Know Your Wireless Router

    This manual • Warranty and Support Information cards If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair.
  • Page 6: Hardware Features

    Hardware Features Before you install and connect your router, take a moment to become familiar with the front and back panels of the router—especially the LEDs on the front panel. Front Panel The wireless ADSL2+ modem router front panel shown below contains status LEDs. Figure 1 You can use the LEDs to verify various conditions.
  • Page 7 Table 1. LED Descriptions (continued) Solid green The Wireless Access Point is enabled. Blinking green Data is being transmitted or received over the wireless link. 3. Wireless The Wireless Access Point is disabled. Solid green A USB device is connected to the port. Blinking green Data is being transmitted or received over the USB port.
  • Page 8: Back Panel

    Back Panel The back panel of the wireless ADSL2+ modem router contains port connections. Figure 2 The ports on the router are color-coded to distinguish your Internet port from the other four ports that connect to the wired computer(s) on your LAN. The rear panel contains the following elements: 1.
  • Page 9: Router Side Panel

    Router Side Panel has a WPS button and a Wireless button. The side panel of the router Wireless Figure 3 • WPS. To use the Wi-Fi Protected Setup (WPS) feature with clients on the network that are Wi-Fi certified and WPA capable. See “Using WPS to Configure the Wireless Network”...
  • Page 10: Router Label

    Router Label The label on the back of the wireless ADSL2+ modem router shows the router’s MAC address, serial number, security PIN, and factory default login information. Figure 4 Positioning Your Wireless Router The wireless ADSL2+ modem router lets you access your network from virtually anywhere within the operating range of your wireless network.
  • Page 11: Installing Your Wireless Adsl2+ Modem Router

    Installing Your Wireless ADSL2+ Modem Router To help you set up your router and get on the Internet quickly, the Resource CD contains a Smart Wizard™. The Smart Wizard walks you through the steps required to connect your router, microfilters, and PC(s); configure your wireless settings; and enable wireless security for your network.
  • Page 12 Getting to Know Your Wireless Router...
  • Page 13: Installing Your Router Using The Smart Wizard

    You have the configuration information provided by your ISP. Using the Smart Wizard The NETGEAR Smart Wizard takes you through the procedure to connect your router, ADSL microfilters, and PC(s). It then helps you to configure your wireless settings and enable wireless security for your network.
  • Page 14: Accessing Your Router After Installation And Checking For New Firmware

    you can log into the router later to select a security option (see “Accessing Your Router After Installation and Checking for New Firmware” on page 10). To ensure optimum performance of your high-speed wireless router, the wireless adapter card for each computer in your network should support the same technology as your router (see the online User Manual for more information).
  • Page 15: Installing Your Router Manually (Advanced, Mac, And Linux Users)

    Installing Your Router Manually (Advanced, Mac, and Linux Users) Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. • Internet ADSL service connection through an Internet Service Provider (ISP). •...
  • Page 16: Understanding Adsl Microfilters

    Understanding ADSL Microfilters ADSL technology uses the same wires as your telephone service. However, ADSL adds signals to the telephone lines which create noise in the telephone service. You must use ADSL microfilters to filter out these signals before they reach your telephone. If you purchased the wireless ADSL2+ modem router in a country where a microfilter is not included, you must acquire one.
  • Page 17: Connecting Your Wireless Adsl2+ Modem Router

    Connecting Your Wireless ADSL2+ Modem Router Before you install your wireless ADSL2+ modem router, make sure that the Internet Protocol (TCP/IP) Property settings on your computer are set to “automatically obtain an IP address” using DHCP and “Obtain DNS server address automatically.” You can check these settings by looking at the TCP/IP Properties of your Internal Network Connections, which are accessible through the Control Panel of your computer.
  • Page 18 b. Connect the filter, and splitter (if used). • For a two-line filter connection, insert the filter into the phone outlet and connect the phone to the phone line connector (A). Two-line filter connection Figure 8 • For a one-line filter with a separate splitter, insert the splitter into the phone outlet, connect the one-line filter to the splitter, and then connect the phone to the filter Connect the wireless ADSL2+ modem router to the ADSL filter.
  • Page 19: Verifying Your Connection

    Connect the Ethernet cable (D) from a wireless ADSL2+ modem router LAN port to the Ethernet adapter in your computer. Connect the power adapter to the router and plug it in to a power outlet. Figure 10 Connect any additional wired PCs to your router by inserting an Ethernet cable from a PC into one of the three remaining LAN ports.
  • Page 20: Setting Up Your Router For Internet Access

    Setting Up Your Router for Internet Access When configuring your wireless router manually, you must log in to your wireless ADSL2+ modem router to set it up initially and to make any changes to your wireless router’s settings later. The factory default state is reset when you use the Restore Factory Settings button. “Restoring the Default Configuration and Password”...
  • Page 21 When prompted, enter admin for the router User Name and password for the router Password, both in lowercase letters. (For security reasons, the router has its own user name and password.) The router user name and password are not the same as any user name or password you may use to log in to your Internet connection.
  • Page 22 • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. Installing Your Router Manually (Advanced, Mac, and Linux Users)
  • Page 23: Configuring Your Wireless Network

    The wireless mode (802.11n, 802.11g, or 802.11b) that each wireless adapter supports. – Wireless security option. NETGEAR strongly recommends that you use wireless security. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports.
  • Page 24: Specifying Wireless Settings

    On the main menu, select Wireless Settings to display the Wireless Settings screen. Note that the default SSID is NETGEAR. The SSID of any wireless adapters must match the SSID you configure in the wireless ADSL2+ modem router. If they do not match, you will not get a wireless connection.
  • Page 25: Using Wps To Configure The Wireless Network

    To set up your computers for wireless connectivity: Program the wireless settings of each computer or wireless adapter to have the same SSID (wireless network name) as the router. Check that the wireless adapter on each computer can support the mode and security option that you selected.
  • Page 26 The router tries to communicate with the client for 2 minutes if you used the WPS button, or 4 minutes if you entered the PIN. Go to the client wireless computer. Run a WPS configuration utility such as the NETGEAR Smart Wizard, Microsoft Vista Windows Connect Now, or Jumpstart.
  • Page 27: Troubleshooting

    Troubleshooting This chapter gives information about troubleshooting your wireless ADSL2+ modem router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to “Basic Functioning”...
  • Page 28: Power Led Not On

    • Check that you are using the power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support. Power LED is Red When the router is turned on, it performs a power-on self test.
  • Page 29: Troubleshooting The Web Configuration Interface

    • Be sure you are using the correct cable: when connecting the ADSL port, use the cable that was supplied with the wireless ADSL2+ modem router. If the Internet LED is still off, this may mean that there is no ADSL service or the cable connected to the ADSL port is bad. Troubleshooting the Web Configuration Interface If you are unable to access the router’s Web Configuration interface from a computer on your local network, check the following:...
  • Page 30: Troubleshooting The Isp Connection

    Troubleshooting the ISP Connection If your router is unable to access the Internet, you should check the ADSL connection, then the Internet TCP/IP connection. ADSL link If your router is unable to access the Internet, you should first determine whether you have an ADSL link with the service provider.
  • Page 31: Obtaining An Internet Ip Address

    To check the Internet IP address from the browser interface: 1. Launch your browser and select an external site such as http://www.netgear.com. 2. Access the Main Menu of the wireless ADSL2+ modem router’s configuration at http://192.168.0.1.
  • Page 32: Troubleshooting Pppoe Or Pppoa

    Troubleshooting PPPoE or PPPoA The PPPoE or PPPoA connection can be debugged as follows: 1. Access the Main Menu of the router at http://192.168.0.1. 2. Under the Maintenance heading, select the Router Status link. 3. Click the Connection Status button. 4.
  • Page 33: Troubleshooting A Tcp/Ip Network Using The Ping Utility

    Troubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP network is made easy by using the ping utility in your computer. Testing the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly.
  • Page 34: Testing The Path From Your Computer To A Remote Device

    – Verify that the IP address for your router and your workstation are correct and that the addresses are on the same subnet. Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your PC to a remote device. From the Windows run menu, type: PING -n 10 <IP address>...
  • Page 35: Technical Specifications And Default Configuration

    Technical Specifications and Default Configuration This appendix provides technical specifications and factory default configuration settings for the wireless ADSL2+ modem router. General Specifications The following table lists technical specification for the wireless ADSL2+ modem router. TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Network Protocol and Routed Ethernet, and RFC 1577 Classical IP over ATM Standards...
  • Page 36: Default Configuration

    Default Configuration You can use the reset button located on the rear panel of your Wireless ADSL2+ Modem Router to reset all settings to their factory defaults. This is called a hard reset. To perform a hard reset, push and hold the reset button for three seconds. Your Wireless ADSL2+ Modem Router will return to the factory configuration settings shown in the table below.
  • Page 37 Internet) Outbound (communications going out to Enabled (all) the Internet) Source MAC filtering Disabled Wireless Wireless Communication Enabled SSID Name NETGEAR Security Disabled Broadcast SSID Enabled Transmission Speed Auto Country/Region United States (in North America; otherwise, varies by region)
  • Page 38 Technical Specifications and Default Configuration...
  • Page 39: Related Documents

    Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Internet Networking and http://documentation.netgear.com/reference/enu/tcpip/index.htm TCP/IP Addressing Wireless http://documentation.netgear.com/reference/enu/wireless/index.htm Communications Preparing a Computer for http://documentation.netgear.com/reference/enu/wsdhcp/index.htm...
  • Page 40 Related Documents...
  • Page 41: Registration And Certifications

    Registration and Certifications Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register You must register before you can use our telephone support service. Product updates and Web support are always available by going to: http://kbserver.netgear.com/ Setup documentation is available on the CD, on the support website, and on the documentation website...

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