Cisco 11500 Series Hardware Installation Manual page 136

Troubleshooting the Boot Process
Table C-1
Field
Test_name
Failure_details
After the CSS performs the diagnostics, it boots the Offline Diagnostic Monitor
(OffDM) as indicated by the following message:
Booting OffDm @ 0xbfd70000
See the following section for the OffDM verification of the boot configuration
record and disk drive.
If the Booting OffDm message does not appear, a CSS 11501 component failure
or an SCM failure may have occurred; such a failure would not allow a software
download to start.
If this problem occurs for a CSS 11501, obtain technical assistance.
If this problem occurs for a CSS 11503 or CSS 11506:
1.
2.
3.
Cisco 11500 Series Content Services Switch Hardware Installation Guide
C-6
Fields in the Diagnostic Monitor Error Message (continued)
Description
Provides the name of the test reporting the error; for example:
Uart Interrupt Test
PHY Reset Test
Provides information about the error; for example:
PHY Reset Register failed to clear. Addr: 0x12345678
Expected: 0x0 Actual:0xf
Power down the CSS.
Reseat the SCM.
Power up the CSS.
If reseating the module does not correct its failure, obtain technical
assistance.
Appendix C Troubleshooting
78-13884-03