Cisco TelePresence SX10 Quick Set Administrator's Manual

Cisco TelePresence SX10 Quick Set Administrator's Manual

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Cisco TelePresence SX10 Quick Set
Administrator Guide
Introduction
Configuration
Peripherals
Maintenance
Device settings
Appendices
Collaboration Endpoint software version 9.12
APRIL 2020
Administrator guide
for Cisco TelePresence SX10 Quick Set
D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020.
www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
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Summary of Contents for Cisco TelePresence SX10 Quick Set

  • Page 1 Introduction Configuration Peripherals Maintenance Device settings Appendices Collaboration Endpoint software version 9.12 APRIL 2020 Administrator guide for Cisco TelePresence SX10 Quick Set D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 2: Table Of Contents

    Maintenance ........................86 Upgrade the device software ..................... 87 Add option keys ........................89 Device status ........................90 Run diagnostics ........................91 D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 3 HttpFeedback settings ...................... 125 HTTPFeedback address from TMS................... 209 Logging settings ....................... 126 Link an on-premises registered device to Cisco Webex Edge for Devices ......210 Network settings ....................... 128 Register a device to the Cisco Webex cloud service ............211 NetworkServices settings ....................136 Supported RFCs ........................212...
  • Page 4: Introduction

    Cisco TelePresence SX10 Quick Set Administrator Guide  Introduction Introduction Configuration Peripherals Maintenance Device settings Appendices Chapter 1 Introduction D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 5: This Part Of The Product Documentation Is Aimed At User Documentation And Software

    Explore the Cisco Project Workplace to find inspiration and guidelines when preparing an office or meeting room for video conferencing: ►  https://www.cisco.com/go/projectworkplace D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 6: Administrators Working With The Setup And Configuration Of What's New In Ce9

    HTTP Proxy: whiteboard. Remote participants can only observe. • HttpClient UseHttpProxy • HttpFeedback UseHttpProxy • WebEngine UseHttpProxy D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 7 The manual zoom range is increased from 2x (Room Kit Mini) / 3x (Room Kit, Room 55) to 5x. The automatic best overview or speaker track zoom range is not changed. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 8 When upgrading a device from an earlier CE software The infrastructure must allow calls to be routed to version, the values that were previously stored are *@webex.com. preserved. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 9 Users can interact with the signage content only on CA list. from a device. Webex Boards. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 10 Touch redirect only works outside of call. This feature is only available on the second generation of boards (Webex Board 55S, 70S, and 85S). D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 11 See the Video Endpoints Management Overview section in the ► Release Notes for Cisco Unified ommunications Manager and the IM and Presence Service, Release 12.5(1)SU1 for more information. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 12 For more information, see the Customization guide for CE9.7 at ► https://www.cisco.com/go/in-room-control- docs D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 13 For more information, see the Customization guide at replace the Touch 10 and DX user interfaces. ► https://www.cisco.com/go/in-room-control-docs For more information, see the Customization guide at ► https://www.cisco.com/go/in-room-control-docs D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 14 Room set-up (which is available for SX80, Codec Pro, MX700, MX800, and Room 70 G2), but it doesn’t require three screens. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 15 Room 70 G2) In-Room Control update (All products) A Cisco Webex Room Series device can have up to 30 Your CUCM may require a new device package in order to You can add buttons for as many panels as you want on paired clients simultaneously when the Proximity service expose the new fields for this configuration.
  • Page 16 Drag and drop in-room control XML files into the editor. For a full description of in-room controls, see the Customization guide at ► https://www.cisco.com/go/in- room-control-docs D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 17 Cisco DX devices running Android software. Mirroring only applies to the self-view image, and has no effect on the video that is sent to the far end. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 18 Quad Camera. while in a call, not even non-protected content from a laptop. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 19 API. Cisco recommends the UC232R-10 USB to RS232 (FTDI) adapter. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 20 RTP port range than other media. The two ranges cannot overlap. As default, all media use the same RTP port range. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 21: The Video Conferencing Device

    Cisco Proximity client. The device wakes up with a greeting before going into the Halfwake state, which has a simple on-screen interaction guide. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 22 You need to enable the following setting for this feature to work: xConfiguration Standby WakeupOnMotionDetection You can’t manually set the device in standby when this feature is enabled. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 23 (Codec Pro, Codec Plus, Room Kit, Room Kit Mini, Room 55, Room 55D, Room 70, Room 70 G2, Boards) <path> * means that the change applies to all configurations starting with <path>. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 24 Video Input Connector [n] OptimalDefinition Threshold60fps (Codec Pro, Codec Plus, Room Kit, Room Kit Mini, Room 55, Room 55D, Room 70, Room 70 G2, Boards) D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 25 (Codec Pro, Codec Plus, Room Kit, Room Kit Mini, Room 55, Room 55D, Room NEW: Default: Auto 70, Room 70 G2, Boards) SIP TlsVerify (All products) OLD: Default: Off NEW: Default: On D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 26 (Codec Pro, Codec Plus, Room Kit, Room 55, Room 55D, Room 70, Room 70 G2, SX80, SX20, MX700, MX800, MX200 G2, MX300 G2) OLD: Integer (-100..100) NEW: String (1, 12) D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 27 (Room 70 G2) UserInterface SoundEffects Mode (All products) OLD: Default: RelativeToHDMI NEW: Default: Fixed Configurations that are removed Video DefaultLayoutFamily Remote (SX10, DX70, DX80) D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 28 UserInterface UsbPromotion (Room Kit Mini) Video Presentation Priority (All products) OLD: Equal/High Configurations that are removed NEW: Equal/High/Low RoomAnalytics PeopleCountOutOfCall (MX700, MX800) D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 29 (Codec Plus, Codec Pro, Room 55 Dual, Room 70, Room 70 G2) Video Output Connector [2] CEC Mode (Room 70 Single) Video Presentation Priority (All products) D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 30 Provisioning Mode (Room 55 Dual) OLD: Default: Off NEW: Default: On Standby WakeupOnMotionDetection (Room 55 Dual) OLD: Default: Off NEW: Default: On D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 31 NEW: Default value: 1920_1080_60 (Room 70 G2) Cameras SpeakerTrack ConnectorDetection Mode (Room 70 G2) Cameras SpeakerTrack TrackingMode (Room 70 G2) Provisioning RoomType ClassroomEnabled (SX80, MX700, MX800, Codec Pro, Room 70 G2) D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 32 User role: ADMIN, INTEGRATOR NEW: Value space: LineOut/Loudspeaker/Recorder/Subwoofer NetworkServices SNMP Mode (All products) OLD: User role: ADMIN NEW: User role: ADMIN, INTEGRATOR D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 33 Default value: Off NEW: Default value: On Video Output Connector [3] Resolution (SX80) OLD: User role: ADMIN, INTEGRATOR NEW: User role: ADMIN, INTEGRATOR, USER D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 34 Default value: Off NEW: Default value: On Video Input Connector [2] Name (Room 55) OLD: Default value: “PC 1 (HDMI)” NEW: Default value: “” D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 35 Video Input Connector [3] Name (Room 55) OLD: Default value: “PC 2 (HDMI)” NEW: Default value: “” Video Input Connector [1] CEC Mode (Room 70) OLD: Off/On NEW: D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 36 UserInterface Language (All products) UserInterface SettingsMenu Mode (All products) NEW: Arabic and Hebrew added to valuespace Video Input Connector [n] HDCP Mode (Room 55) D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 37 User role: ADMIN, INTEGRATOR NEW: User role: ADMIN, INTEGRATOR, USER Video Selfview OnCall Mode (Room Kit) OLD: Default value: Off NEW: Default value: On D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 38 (All products) Video Output Connector [1..2] MonitorRole (Room Kit, Codec Plus) OLD: Default value: Connector [1]: First; Connector [2]: Second NEW: Default value: Auto D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 39 Renamed from NetworkServices WIFI Enabled OLD: User role: ADMIN NEW: User role: ADMIN, USER UserInterface Language (All products) NEW: Portuguese added to value space D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 40 (SX10, SX20, SX80, MX200 G2, MX300 G2, DX70, DX80) Video Output Connector [n] Resolution Standby BootAction (SX10, SX20, MX200 G2, MX300 G2, DX70, DX80) (MX700, MX800) D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 41 Video Selfview Default * (All products) Video Selfview OnCall * (All products) <path> * means that the change applies to all configurations starting with <path>. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 42: Sx10 Quick Set At A Glance

    Device settings Appendices SX10 Quick Set at a glance The Cisco TelePresence SX10 Quick Set is an all-in-one unit designed to video-enable small collaboration spaces. It is a high quality unit that combines camera and codec into a compact device that is mounted over a standard flat-panel display.
  • Page 43: Power On And Off

    Press the power button briefly. It takes a few seconds before the device enters standby. Power button with LEDs encircling the button D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 44 Exit standby mode • Tap the screen of the Touch controller or pick up the remote control (press a button if required). D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 45: Led Indicators

    The LED flashes. Camera LED The camera LED is just above the camera lens. Incoming call: The LED flashes. In call: Steady light. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 46: Well We Succeeded! How To Administer The Video Conferencing Device

    (set to On) any of the access methods, and you must factory reset the device to recover. More settings and statuses are available in the web interface than in the API. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 47 It is mandatory to set a password for the admin user. Sign out Hover the mouse over the user name and choose Signout from the drop-down list. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 48 (CUCM, VCS); the pages shown in grey color are not available if the device is registered to the Cisco cloud service (Cisco Webex). In both cases, a user that is signed in, sees only the pages that he has access rights for.
  • Page 49 If a setting is locked down, an authentication window pops up, and you have to sign in with ADMIN credentials to proceed. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 50: May We Recommend That You Visit The Cisco Web Site Configuration

    Cisco TelePresence SX10 Quick Set Administrator Guide  Introduction Configuration Configuration Peripherals Maintenance Device settings Appendices Chapter 2 Configuration D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 51: User Administration

    2. Click the appropriate user in the list. Use the Back button to leave without making any changes. 3. Click Delete user... and confirm when prompted. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 52: The User Documentation Can Be Found On Change The Device Passphrase

    Your passphrase input field for verification. 4. Click Change passphrase to save the change. Use the Back button to leave without making any changes. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 53: Https://Www.cisco.com/Go/Sx-Docs Restrict The Access To The Settings Menu

    (on-screen menu or Touch controller). settings until you close the Settings Locked down settings menu. Locked down settings are marked with a padlock. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 54: Device Configuration

    The device settings are grouped in categories. Choose a category in the left pane to show the associated settings. Categories with unsaved changes are marked with an edit symbol ( D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 55: Add A Sign In Banner

    Welcome banner: • The banner is shown after the user has signed in to the web interface or the command line interface. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 56: Add A Welcome Banner

    • The banner is shown after the user has signed in to the web interface or . <enter> the command line interface. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 57: Manage The Service Certificates Of The Device

    10 years are accepted. The certificates and certificate issuers in the illustration are examples. Your device has other certificates. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 58: Manage The Lists Of Trusted Certificate Authorities - Cas

    The list must include all CAs that are needed in order to verify certificates for both logging and other connections, if those certificates are not already included in the pre-installed lists. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 59 Refer to the ►  Upload a CA certificate to the device chapter how to update the list of trusted CA certificates. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 60 Refer to the ►  Upload a CA certificate to the device chapter how to update the list of trusted CA certificates. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 61 CA certificates automatically. on the device. The entries in a new file with CA certificates are appended to the existing list. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 62: Set Up Secure Audit Logging

    3. Set Audit > Logging > Mode to ExternalSecure. 4. Click Save for the change to take effect. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 63: Delete Cucm Trust Lists

    The trust lists’ fingerprints and an overview of the certificates in the lists are displayed on the web page. This information may be useful for troubleshooting. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 64: Change The Persistency Mode

    There is more information about performing a factory reset in ►  Factory reset the video conferencing device chapter. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 65: Set Up Ad Hoc Multipoint Conferences

    Codec Pro, Room 70 G2, Desk Pro: Five participants (yourself included) • Other products: Four participants (yourself included) MCU - multipoint control unit, also called video-conferencing gateway or bridge. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 66 • You cannot add more participants on video. • Available only to CUCM registered devices, and the SIP Type setting must be Cisco. CUCM- • The conference is put on hold while calling a new participant. When the new particiant accepts the call you can...
  • Page 67: Set Up Intelligent Proximity For Content Sharing

    30 connections when the View shared content on a mobile device service is Wireless share from a mobile device disabled; 7 connections when this service is enabled. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 68 The tile based interface introduced with Windows 8 is not supported. End-user license agreement Read the end-user license agreement carefully, ► https://www.cisco.com/c/en/us/td/docs/general/warranty/ English/EU1KEN_.html D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 69 Touch controller does not have any effect. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 70 SX10: We recommend not to use a headset, if you have switched on Proximity (ultrasound). SX10N: You can always use a headset. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 71 Proximity sharing might fail if your video conferencing device is connected to your company network via Expressway, and your laptop is connected via VPN (VPN client dependent). D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 72: Adjust The Video Quality To Call Rate Ratio

    (integrated camera). 2. Go to Video > Input > Connector n > OptimalDefinition > Profile and choose the preferred optimal definition profile. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 73: Add A Custom Wallpaper

    You have to upload it anew if you JPEG, PNG want use it again. Maximum file size: 16 megapixels The custom wallpaper is automatically activated once uploaded. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 74: Choose A Ringtone And Set The Ringtone Volume

    Use the slide bar to adjust the Use the stop button (   ) to ringtone volume. end the playback. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 75: Manage The Favorites List

    Confirm your choice Edit contact. in the dialog that pops up. 2. Click Delete to remove the local contact. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 76: Set Up Accessibility Features

    1. Sign in to the web interface and navigate to Setup > Configuration. 2. Go to UserInterface > Accessibility > IncomingCallNotification and select AmplifiedVisuals. 3. Click Save. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 77: Provisioning Of Product Specific Configurations From Cucm

    UCM to the configuration settings from CUCM, the device, or both of them CUCM. device. The administrator had to rely on Cisco TMS or the web together. interface of the device to configure all the other settings.
  • Page 78 In this category you find settings that only can be set by CUCM. They don't correspond to a local setting on the device. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 79: Peripherals

    Cisco TelePresence SX10 Quick Set Administrator Guide  Introduction Configuration Peripherals Peripherals Maintenance Device settings Appendices Chapter 3 Peripherals D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 80: Extend The Number Of Input Sources

    ► https://www.cisco.com/go/in-room-control-docs INTEGRATOR, or ADMIN user roles in order to access the API commands that you need when programming the control system. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 81: Information About Displays

    Cisco recommended displays We have put in a lot of effort to minimize the camera to screen Cisco recommends using the following displays for the best experience and verified compatibility. The list delay on our video conferencing devices, and also to detect of displays is subject to change, check the CE9 Software Release Notes for updates.
  • Page 82: Connect The Touch 10 Controller

    The Ethernet connector PoE. If so, you must use a PoE rated is at the rear of Touch 10. cable. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 83 Micro-USB: for maintenance only (behind cover) Ethernet with PoE: for power and Ethernet Sound bar for audio adjustment Audio mute D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 84 Ethernet with PoE: for power and Ethernet Sound bar for audio adjustment Mini-jack, 3.5 mm Audio mute Not in use (not in use) D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 85: Connect The Isdn Link

    More information about ISDN Link (Release Notes, Installation Guide, Administrator Guide, API Guide, Compliance and Safety ► https://www.cisco.com/go/isdnlink-docs guide) is found here: D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 86: Maintenance

    Cisco TelePresence SX10 Quick Set Administrator Guide  Introduction Configuration Peripherals Maintenance Maintenance Device settings Appendices Chapter 4 Maintenance D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 87: Upgrade The Device Software

    CE software does not support the AMX)? following features and products: - CTMS conferencing MediaNet Install CE9 - Displays that do not support 16:9 resolution D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 88 TMS; these devices Download new software don't support PKG files. Each software version has a unique file name. Go to the Cisco The SX, MX and DX series also support Download Software web page, and select your product: PKG files.
  • Page 89: Add Option Keys

    Apply to add the option key. If you want to add more than one option key, repeat these steps for all keys. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 90: Device Status

    The status shown in the illustration serve as an example. The status of your device may be different. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 91: Run Diagnostics

    The messages shown in the illustration serve as examples. Your device may show other information. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 92: Download Log Files

    Refresh a log file list Click the refresh button for Current logs or Historical logs to update the corresponding lists. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 93: Create A Remote Support User

    4. Cisco TAC will generate a password. The remote support user is valid for seven days, or until it is deleted. Delete remote support user Click Delete user. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 94: Backup And Restore Configurations And Custom Elements

    All settings and elements in the backup file will be applied. 3. Click Upload file to apply the backup. Some settings may require that you restart the device before they take effect. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 95: Cucm Provisioning Of Custom Elements

    If not using the TFTP Service, you must enter the complete URI for the <hostname>:<portnumber>/<path-and-filename> customization template: For example: • http://host:6970/backup.zip, or • https://host:6971/backup.zip D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 96: Tms Provisioning Of Custom Elements

    IP addresses, device name, and contact information, you may and up with devices that you cannot reach. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 97: Revert To The Previously Used Software Image

    Wait while the device resets. The device restarts automatically when finished. This procedure may take a few minutes. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 98: Factory Reset The Video Conferencing Device

    We recommend that you back up the log files, configurations, and custom elements of the device before you perform a factory reset; otherwise these data will be lost. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 99 When the device has been successfully reset to factory settings, the Setup assistant starts with the Welcome screen. settings, the Setup assistant starts with the Welcome screen. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 100 When the device has been successfully reset to factory button (pin hole). settings, the Setup assistant starts with the Welcome screen. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 101: Factory Reset Cisco Touch 10

    It is not possible to undo a factory reset. Open the cover to find the reset button Reset button Mute button starts blinking D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 102: Factory Reset Cisco Telepresence Touch 10

    Touch itself (not the video conferencing device) is reverted to factory defaults. It is not possible to undo a factory reset. Mute Volume down D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 103: Capture User Interface Screenshots

    All captured snapshots are included in the list above the buttons. Click the screenshot ID to display the image. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 104: Device Settings

    Cisco TelePresence SX10 Quick Set Administrator Guide  Introduction Configuration Peripherals Maintenance Device settings Device settings Appendices Chapter 5 Device settings D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 105: Overview Of The Device Settings

    Conference AutoAnswer Mute ..................116 Conference CallProtocolIPStack ..................116 Conference DefaultCall Protocol ..................117 Conference DefaultCall Rate ....................117 Conference DoNotDisturb DefaultTimeout ................117 Conference Encryption Mode ....................117 D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 106 Network [n] QoS Diffserv NTP ..................134 HttpFeedback UseHttpProxy .................... 125 Network [n] QoS Diffserv Signalling .................. 133 Network [n] QoS Diffserv Video ..................133 D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 107 RTP Ports Range Stop ...................... 153 NetworkServices XMLAPI Mode ..................142 RTP Video Ports Range Start .................... 153 RTP Video Ports Range Stop .................... 153 D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 108 SIP Turn UserName......................161 UserInterface OSD EncryptionIndicator ................172 SIP Type ..........................161 UserInterface OSD HalfwakeMessage ................172 SIP URI ..........................162 UserInterface OSD Output ....................172 D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 109 Video Input Connector [n] PresentationSelection ..............181 Video Input Connector [n] Quality ..................182 Video Input Connector [n] RGBQuantizationRange ............182 Video Input Connector [n] Visibility ................... 182 D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 110: Audio Settings

    On: Turn on the noise reduction. Recommended in the presence of low frequency noise. hearing their own audio. Once selected, echo cancellation is active at all times. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 111: Audio Input Microphone [N] Level

    Default value: On The delay in milliseconds. Value space: Off/On Off: Disable the audio input microphone connector. On: Enable the audio input microphone connector. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 112: Audio Output Line [N] Delay Mode

    Range: The value goes in steps of 5 from 0 to 100 (from -34.5 dB to 15 dB). Volume 0 = Off. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 113: Callhistory Settings

    Value space: Off/On Off: New entries are not added to the call history. On: New entries are stored in the call history list. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 114: Cameras Settings

    Auto: The camera brightness is automatically set by the device. Manual: Enable manual control of the camera brightness. The brightness level is set using the Cameras Camera [n] Brightness DefaultLevel setting. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 115: Cameras Camera [N] Focus Mode

    Off: Display the image as other people see you. On: Display the image as you see yourself in a mirror. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 116: Conference Settings

    Default value: Off (CUCM) version 9.1.2 or newer, Cisco TelePresence Video Communication Server (VCS) version X8.1 or newer, Cisco Media Server (CMS) version 2.1 or newer). Change this setting Value space: Off/On if you want to disable the active control features.
  • Page 117: Conference Defaultcall Protocol

    If multiple protocols are available, the order of priority is: 1) SIP; 2) H323; 3) H320. If the device cannot register, the auto-selection chooses H323. Value space: Off/On/BestEffort H320: All calls are set up as H.320 calls (only applicable if used with Cisco TelePresence Off: The device will not use encryption. ISDN Link).
  • Page 118: Conference Farendcontrol Signalcapability

    Default value: 3072 Value space: Integer (64..3072) Value space: Integer (64..3072) The maximum transmit call rate (kbps). The maximum receive call rate (kbps). D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 119: Conference Micunmuteondisconnect Mode

    Multiparty conferences may be set up via an MCU if you call an MCU that allows devices to add participants to a conference (Direct Remote Add). If registered to a Cisco Unified Communications Manager (CUCM) version 8.6.2 or newer, the device also can use a CUCM conference bridge (set up by CUCM).
  • Page 120: Facilityservice Settings

    Requires user role: ADMIN, INTEGRATOR Default value: Service 1: "Live Support" Other services: "" Value space: String (0, 1024) The name of the facility service. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 121: H323 Settings

    Gatekeeper: The device uses a Gatekeeper to make an H.323 call. When choosing this option, the H323 Gatekeeper Address must also be configured. Value space: String (0, 50) The authentication login name. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 122: H323 Encryption Keysize

    Requires user role: ADMIN Default value: "" Value space: String (0, 30) The H.323 Alias E.164 address. Valid characters are 0-9, * and #. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 123: H323 Nat Address

    Static: When set to Static the ports are given within a static predefined range [5555- 6555]. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 124: Httpclient Settings

    Default value: On Value space: Off/On Off: Set up communication directly with the server (not using a proxy). On: Set up communication via proxy. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 125: Httpfeedback Settings

    On: The device checks if the certificate of the HTTPS server can be trusted. If not, the connection between the device and the server is not established. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 126: Logging Settings

    The address of the remote syslog server. Requires user role: ADMIN Default value: "" Value space: String (0, 255) A valid IPv4 address, IPv6 address or DNS name. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 127: Logging Internal Mode

    Requires user role: ADMIN Default value: On Value space: Off/On Off: Disable the system logging service. On: Enable the system logging service. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 128: Network Settings

    Value space: Off/On Value space: String (0, 64) Off: The 802.1X authentication is disabled. The DNS domain name. On: The 802.1X authentication is enabled. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 129: Network [N] Ieee8021X Anonymousidentity

    Requires user role: ADMIN, USER authentication TLS handshake with the server. Default value: "" Value space: String (0, 64) The 802.1X Anonymous ID string. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 130: Network [N] Ieee8021X Eap Md5

    Define the Peap (Protected Extensible Authentication Protocol) mode. Authenticates LAN Authentication Protocol that relies on a shared secret. Md5 is a Weak security. clients without the need for client certificates. Developed by Microsoft, Cisco and RSA Security. Requires user role: ADMIN, USER...
  • Page 131: Network [N] Ipv4 Address

    IPv6 DHCPOptions setting determines which method to use. Requires user role: ADMIN, USER Default value: "" Value space: String (0, 64) A valid IPv4 address. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 132: Network [N] Ipv6 Address

    Off: Disable the retrieval of DHCP options from a DHCPv6 server. On: Enable the retrieval of a selected set of DHCP options from a DHCPv6 server. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 133: Network [N] Qos Diffserv Audio

    Set the priority of the video packets in the IP network. 0 means "best-effort". Set the priority of the signalling packets in the IP network. 0 means "best-effort". D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 134: Network [N] Qos Diffserv Icmpv6

    Set the priority of the NTP packets in the IP network. 0 means "best-effort". 100half: Force link to 100 Mbps half-duplex. 100full: Force link to 100 Mbps full-duplex. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 135: Network [N] Trafficcontrol Mode

    Default value: Auto Value space: Auto/Manual/Off Auto: The Cisco Discovery Protocol (CDP), if available, assigns an id to the voice VLAN. If CDP is not available, VLAN is not enabled. Manual: The VLAN ID is set manually using the Network VLAN Voice VlanId setting. If CDP is available, the manually set value will be overruled by the value assigned by CDP.
  • Page 136: Networkservices Settings

    NetworkServices CDP Mode NetworkServices HTTP Mode Enable or disable the CDP (Cisco Discovery Protocol) daemon. Enabling CDP will make the Define whether or not to allow access to the device using the HTTP or HTTPS (HTTP device report certain statistics and device identifiers to a CDP-enabled switch. If CDP is Secure) protocols.
  • Page 137: Networkservices Http Proxy Mode

    HttpClient UseHttpProxy, HttpFeedback UseHttpProxy, and WebEngine UseHttpProxy settings. Value space: String (0..255) Communication with the Cisco Webex cloud will always go via the proxy if NetworkServices The URL of the PAC (Proxy Auto Configuration) script. HTTP Proxy Mode is not turned Off.
  • Page 138: Networkservices Https Ocsp Url

    Value space: Off/On Off: The HTTP strict transport security feature is disabled. On: The HTTP strict transport security feature is enabled. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 139: Networkservices Ntp Server [N] Address

    The ID, which is part of the ID/key pair that the NTP source uses. ReadOnly: Enable the SNMP network service for queries only. ReadWrite: Enable the SNMP network service for both queries and commands. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 140: Networkservices Snmp Communityname

    Requires user role: ADMIN SNMP agent in the video device will not send a response. Default value: On If you have the Cisco TelePresence Management Suite (TMS) you must make sure the same SNMP community is configured there. Value space: Off/On Requires user role: ADMIN, INTEGRATOR Off: The SSH protocol is disabled.
  • Page 141: Networkservices Telnet Mode

    Off: The welcome text is: Login successful On: The welcome text is: Welcome to <system name>; Software version; Software release date; Login successful. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 142: Networkservices Xmlapi Mode

    Requires user role: ADMIN Default value: On Value space: Off/On Off: The XML API is disabled. On: The XML API is enabled. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 143: Peripherals Settings

    Peripherals Pairing CiscoTouchPanels RemotePairing Peripherals Profile ControlSystems In order to use Cisco Touch 10 (touch controller) as user interface for the video conferencing device, Touch 10 must be paired to the device via the network (LAN). This is Define if a third-party control system, for example Crestron or AMX, is expected to referred to as remote pairing.
  • Page 144: Peripherals Profile Touchpanels

    Appendices Peripherals Profile TouchPanels Define the number of Cisco Touch controllers that are expected to be connected to the device. This information is used by the device's diagnostics service. If the number of connected Touch controllers does not match this setting, the diagnostics service will report it as an inconsistency.
  • Page 145: Phonebook Settings

    Disabled: The phonebook server does not support pagination. The device does a single search, and the maximum number of entries in the search result is 100. Enabled: The phonebook server supports pagination. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 146: Phonebook Server [N] Type

    CUCM: The phonebook is located on the Cisco Unified Communications Manager. Spark: The phonebook is located in the Cisco Webex cloud service. TMS: The phonebook is located on the Cisco TelePresence Management Suite server. VCS: The phonebook is located on the Cisco TelePresence Video Communication Server.
  • Page 147: Provisioning Settings

    Support for CUCM Call Management Records. This feature is experimental in this software Provisioning ExternalManager AlternateAddress version. Only applicable when the device is provisioned by Cisco Unified Communication Manager Requires user role: ADMIN, USER (CUCM) and an alternate CUCM is available for redundancy. Define the address of the alternate CUCM.
  • Page 148: Provisioning Externalmanager Domain

    Expressway the encryption option key must be installed on the device. Manager address. Webex: Push configurations to the device from the Cisco Webex cloud service. In order to register to the Webex cloud service, the encryption option key must be installed on Requires user role: ADMIN, USER the device.
  • Page 149: Provisioning Password

    On. The certificate check is always performed, regardless of this setting, if the device is provisioned from the Cisco Webex cloud service or from CUCM via Expressway (also known as MRA or Edge). Requires user role: ADMIN, USER...
  • Page 150: Proximity Settings

    Enable or disable basic call control features on Cisco collaboration clients. When this setting is enabled, you are able to control a call using a Cisco collaboration client (for example dial, mute, adjust volume and hang up). This service is supported by mobile devices (iOS and Android).
  • Page 151: Proximity Services Contentshare Fromclients

    Enable or disable content sharing from Cisco collaboration clients. When this setting is enabled, you can share content from a Cisco collaboration client wirelessly on the device, e.g. share your laptop screen. This service is supported by laptops (OS X and Windows).
  • Page 152: Roomreset Settings

    CameraPositionsOnly: Not applicable. Off: No RoomReset events will be sent. On: The room reset control is enabled and RoomReset events will be sent. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 153: Rtp Settings

    Set the last port in the range of RTP ports. The value must be an odd number. If you enter an even value, +1 will be automatically applied. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 154: Security Settings

    Ignore: The device will continue its normal operation, and rotate internal logs when full. When the connection is restored it will again send its audit logs to the syslog server. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 155: Security Audit Server Portassignment

    Off: The device is not in FIPS mode. Value space: Integer (0..10) On: The device is in FIPS mode. Set the maximum number of failed login attempts per user. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 156: Security Session Maxsessionsperuser

    Default value: Off Value space: Off/On On: Show information about the last session. Off: Do not show information about the last session. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 157: Serialport Settings

    Off: The user can access the device via the serial port without any login. On: Login is required when connecting to the device via the serial port. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 158: Sip Settings

    This is the password part of the credentials used to authenticate towards the SIP proxy. Requires user role: ADMIN Default value: "" Value space: String (0, 128) A valid password. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 159: Sip Ice Defaultcandidate

    The ICE protocol needs some time to reach a conclusion about which media route to use When registered to a Cisco Unified Communications Manager (CUCM) the device may be (up to the first 5 seconds of a call). During this period media for the device will be sent to part of a shared line.
  • Page 160: Sip Mailbox

    SIP Proxy [n] Address n: 1..4 When registered to a Cisco Unified Communications Manager (CUCM) you may be offered the option of having a private voice mailbox. The Proxy Address is the manually configured address for the outbound proxy. It is possible to use a fully qualified domain name, or an IP address.
  • Page 161: Sip Turn Discovermode

    Default value: Standard SIP Turn Server Value space: Standard/Cisco Standard: Use this when registering to standard SIP Proxy (tested with Cisco Define the address of the TURN (Traversal Using Relay NAT) server. It is used as a media TelePresence VCS).
  • Page 162: Sip Uri

    Requires user role: ADMIN Default value: "" Value space: String (0..255) An address (URI) that is compliant with the SIP URI syntax. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 163: Standby Settings

    Requires the Standby Control to be enabled. Requires user role: ADMIN, INTEGRATOR Default value: 10 Value space: Integer (1..480) Set the standby delay (minutes). D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 164: Standby Wakeuponmotiondetection

    Requires user role: ADMIN, INTEGRATOR Default value: Off Value space: Off/On Off: Wake up on motion detection is disabled. On: Not applicable in this version. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 165: Systemunit Settings

    If the device crashes, the device can automatically send logs to the Cisco Automatic Crash and when the device is acting as an SNMP Agent. Report tool (ACR) for analyses. The ACR tool is for Cisco internal usage only and not available to customers.
  • Page 166: Time Settings

    DD_MM_YY: The date January 30th 2010 will be displayed: 30.01.10 MM_DD_YY: The date January 30th 2010 will be displayed: 01.30.10 YY_MM_DD: The date January 30th 2010 will be displayed: 10.01.30 D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 167: Time Zone

    Chile/Continental, Chile/EasterIsland, Cuba, EET, EST, EST5EDT, Egypt, Eire, Etc/GMT, Etc/ Menominee, America/Merida, America/Metlakatla, America/Mexico_City, America/ GMT+0, Etc/GMT+1, Etc/GMT+10, Etc/GMT+11, Etc/GMT+12, Etc/GMT+2, Etc/GMT+3, Etc/ D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 168 UCT, US/Alaska, US/Aleutian, US/Arizona, US/Central, US/East-Indiana, US/Eastern, US/ Hawaii, US/Indiana-Starke, US/Michigan, US/Mountain, US/Pacific, US/Pacific-New, US/ Samoa, UTC, Universal, W-SU, WET, Zulu Select a time zone from the list. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 169: Userinterface Settings

    Value space: Off/On Off: Webex Assistant is switched off. On: Webex Assistant can be used if it is supported by the infrastructure. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 170: Userinterface Branding Awakebranding Colors

    SystemName: Show the device's name (refer to the SystemUnit Name setting). DisplayName: Show the device's display name (refer to the SIP DisplayName setting). D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 171: Userinterface Features Call End

    Auto: Shows the "Turn video off" button in the user interface if this feature is supported in the ongoing call. Hidden: The "Turn video off" button is never shown in the user interface. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 172: Userinterface Features Hideall

    Select a language from the list. Default value: 1 Value space: 1 1: The device sends the on-screen information to the connected monitor. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 173: Userinterface Phonebook Mode

    Requires user role: ADMIN Default value: Unlocked Value space: Locked/Unlocked Locked: Authentication with administrator's username and passphrase is required. Unlocked: No authentication is required. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 174: Userinterface Settingsmenu Visibility

    Off: There are no sound effects. Default value: On On: The sound effects are switched on. Value space: Off/On On: Enables activity indicators. Off: Disables activity indicators. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 175: Usermanagement Settings

    None: Connect to the LDAP server on port 389 with no encryption. STARTTLS: Connect to the LDAP server on port 389, then send a STARTTLS command to upgrade to an encrypted connection (TLS). D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 176: Usermanagement Ldap Minimumtlsversion

    (see more details in the administrator guide). Default value: Off Value space: Off/On Off: LDAP authentication is not allowed. On: LDAP authentication is allowed. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 177: Usermanagement Passwordpolicy Complexity Minimumdigits

    The minimum number of characters. 0 means no restrictions. Value space: Integer (0..4) The minimum number of special characters. 0 means no restrictions. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 178: Usermanagement Passwordpolicy Complexity Minimumuppercase

    This setting specifies the maximum number of days before a password becomes invalid. Requires user role: ADMIN Default value: 0 Value space: Integer (0..7300) The minimum number of days. 0 means no restrictions. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 179: Video Settings

    SetMainVideoSource command to change to another source while the device is running. Requires user role: ADMIN, USER Default value: 1 Value space: 1 The default source for main video. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 180: Video Input Connector [N] Cameracontrol Cameraid

    On: Enable camera control. Requires user role: ADMIN, INTEGRATOR Default value: Connector n: "" Value space: String (0, 50) Name for the video input connector. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 181: Video Input Connector [N] Optimaldefinition Profile

    (for example when a connected computer wakes up from sleep mode). Otherwise, the behavior is the same as in manual mode. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 182: Video Monitors

    Limited: Limited Quantization Range. R, G, B quantization range that excludes some code values at the extremes (16 - 235). This is defined in CEA-861-E. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 183: Video Output Connector [N] Cec Mode

    Medium: The device will not use the outer 3% of the output resolution. High: The device will not use the outer 6% of the output resolution. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 184: Video Presentation Defaultpipposition

    On: The self-view picture will be shown in fullscreen. Value space: 2 The video input source to use as default presentation source. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 185: Video Selfview Default Mode

    LowerLeft: The self-view PiP will appear in the lower left corner of the screen. LowerRight: The self-view PiP will appear in the lower right corner of the screen. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 186: Experimental Settings

    Experimental settings The Experimental settings are for testing only and should not be used unless agreed with Cisco. These settings are not documented and WILL change in later releases. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 187: Appendices

    Cisco TelePresence SX10 Quick Set Administrator Guide  Introduction Configuration Peripherals Maintenance Device settings Appendices Appendices Appendices D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 188: How To Use The Remote Control And The On-Screen User Interface

    Home screen), undoing any changes. Use the Back the Search or Dial field. conduct presentations. key to go just one step back. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 189: How To Use Touch 10

    Press the Microphone the right side to increase button to mute and unmute the volume. microphones. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 190: Set Up Remote Monitoring

    SCREEN. IT IS YOUR RESPONSIBILITY TO COMPLY WITH PRIVACY REGULATIONS WHEN USING THE DEVICE AND CISCO DISCLAIMS ALL LIABILITY FOR ANY UNLAWFUL USE OF THIS FEATURE. Automatically refresh snapshots D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 191: Access Call Information And Answer A Call While Using The Web Interface

    Show call details If the device is idle, there is no call indicator. Put the call on hold Answer the call Disconnect the call D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 192: Place A Call Using The Web Interface

    If you want to terminate a call, click Disconnect all button. When searching, matching entries from the Favorites, Directory and Recents lists will be listed as you type. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 193 Microphone: On to mute the microphone. Then the text changes to Microphone: Off. Click Microphone: Off to unmute. Volume down Volume up D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 194: Share Content Using The Web Interface

    Snapshot area present while sharing. Shows snapshots of the selected presentation source. Only available on devices that have the Remote Monitoring option. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 195: Local Layout Control

    Changing the participant layout from the web interface is not supported when calling a conference bridge, even if it is supported on the video conferencing device itself. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 196: Control A Local Camera

    Only relevant controls appear in the window. interface of the device. 3. Click Close to close the window. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 197: Control A Far End Camera

    If the call is encrypted, the far end snapshot behind the controls are not displayed. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 198: Packet Loss Resilience - Clearpath

    If the involved endpoints and infrastructure elements support ClearPath, all packet loss resilience mechanisms are used in point-to-point connections (including hosted conferences). D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 199: Customize The Video Conferencing Device's Touch 10 User Interface

    You can customize the user interface to allow control of peripherals in a meeting room, for example lights and blinds. You need a Cisco video conferencing device with a Touch 10 This allows for the powerful combination of a control system’s controller, and a control system.
  • Page 200 You need a user that holds the ROOMCONTROL, INTEGRATOR, or ADMIN user roles in order to access the UI Extensions editor and the API commands that you need when programming. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 201: Remove Default Buttons From The User Interface

    The configurations remove only the buttons, not the functionality as such. You can share content using Proximity, even if you have removed the Share button from the user interface. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 202: Sending Http(S) Requests

    The number of concurrent HTTP(S) requests is limited. Further information Find more information about HTTP(S) Post requests in the Customization guide. Go to: ► https://www.cisco.com/go/in-room-control-docs D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 203: Manage Startup Scripts

    1. Select the startup script from the list. a starting point for editing, select that script and click Copy. 2. Click Delete. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 204: Access The Device's Xml Files

    API. • Valuespace.xml contains an overview of all the value spaces of device settings, status information, and commands. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 205: Execute Api Commands And Configurations From The Web Interface

    1. Enter a command (xCommand or xConfiguration), or a sequence of commands, in the text area. 2. Click Execute to issue the command(s). D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 206: About Ethernet Ports

    Only one non-Cisco device can get a dynamic IP address at a time. SX20 • A non-Cisco device can be assigned a static IP address in the SX80 range: 169.254.1.241 to 169.254.1.254 MX200 G2 / MX300 G2 This method can also be used to connect to the codec with SSH.
  • Page 207: Serial Interface

    If your device is provisioned by CUCM, the serial port settings micro USB connector. should be configured from CUCM. D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 208: Open Tcp Ports

    You can close the port by setting remote pairing for the Touch panel to Off. Peripherals Pairing CiscoTouchPanels RemotePairing: Off / On D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 209: Httpfeedback Address From Tms

    In order to get a new address to send events to, you must restart the device and wait for the next management address push from TMS (scheduled or triggered by the TMS administrator). D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 210: Link An On-Premises Registered Device To Cisco Webex Edge For Devices

    Device settings Appendices Appendices Link an on-premises registered device to Cisco Webex Edge for Devices You can use Webex Edge for Devices to link your on-premises registered devices to the Webex cloud service. This gives you access to select cloud features, while your registration, device...
  • Page 211: Register A Device To The Cisco Webex Cloud Service

    Appendices Register a device to the Cisco Webex cloud service Limitations You can register a device to Cisco Webex remotely from the web 1. Sign in to the web interface, and click Click here to register to interface instead of using the on-screen setup assistant.
  • Page 212: Supported Rfcs

    RFC 5766 Traversal Using Relays around NAT (TURN): Relay Extensions to Session Traversal Utilities for NAT (STUN) • RFC 5905 Network Time Protocol Version 4: Protocol and Algorithms Specification D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 213: Technical Specification

    XML, and SOAP • Remote software upload using web server, SCP, HTTP, and HTTPS • Remote control and on-screen menu system HDMI version 1.3 D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 214 All images in these materials are for representational purposes only, actual products may differ. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners.
  • Page 215: User Documentation On The Cisco Web Site

    LEDs Software Downloads, Release and General Information > Release Notes • Software release notes D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
  • Page 216: Cisco Contacts

    Cisco website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/ or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners.

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