GE LOGIQ S8 Service Manual
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GE LOGIQ S8 Service Manual

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P R E L I M I N A R Y
GE Healthcare
LOGIQ S8/LOGIQ E8
Service Manual
(FEBRUARY 28, 2019)
COVER.FM
Document Number:
5394227
Revision:
12

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Summary of Contents for GE LOGIQ S8

  • Page 1 P R E L I M I N A R Y (FEBRUARY 28, 2019) COVER.FM GE Healthcare LOGIQ S8/LOGIQ E8 Service Manual Document Number: 5394227 Revision:...
  • Page 2 This manual is a reference for the LOGIQ S8/LOGIQ E8 and LOGIQ S8 Vet ultrasound systems (Hereafter listed as LOGIQ S8). All information provided in this manual is relevant for all three systems unless otherwise specified.
  • Page 3 • VERSUCHEN SIE NICHT, DAS GERÄT ZU REPARIEREN, BEVOR DIESES WARNUNG KUNDENDIENST-HANDBUCH NICHT ZU RATE GEZOGEN UND VERSTANDEN (DE) WURDE. • WIRD DIESE WARNUNG NICHT BEACHTET, SO KANN ES ZU VERLETZUNGEN DES KUNDENDIENSTTECHNIKERS, DES BEDIENERS ODER DES PATIENTEN DURCH ELEKTRISCHE SCHLÄGE, MECHANISCHE ODER SONSTIGE GEFAHREN KOMMEN.
  • Page 4 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL ESTE MANUAL DE SERVICIO SÓLO EXISTE EN INGLÉS. • SI ALGÚN PROVEEDOR DE SERVICIOS AJENO A GEHC SOLICITA UN IDIOMA QUE NO SEA EL INGLÉS, ES RESPONSABILIDAD DEL CLIENTE OFRECER UN SERVICIO DE TRADUCCIÓN.
  • Page 5 ΣΤΟΝ ΑΣΘΕΝΗ ΑΠΟ ΗΛΕΚΤΡΟΠΛΗΞΙΑ, ΜΗΧΑΝΙΚΟΥΣ Ή ΑΛΛΟΥΣ ΚΙΝΔΥΝΟΥΣ. EZEN KARBANTARTÁSI KÉZIKÖNYV KIZÁRÓLAG ANGOL NYELVEN ÉRHETŐ EL. • HA A VEVŐ SZOLGÁLTATÓJA ANGOLTÓL ELTÉRŐ NYELVRE TART IGÉNYT, AKKOR A VEVŐ FELELŐSSÉGE A FORDÍTÁS ELKÉSZÍTTETÉSE. • NE PRÓBÁLJA ELKEZDENI HASZNÁLNI A BERENDEZÉST, AMÍG A FIGYELMEZTETÉS KARBANTARTÁSI KÉZIKÖNYVBEN LEÍRTAKAT NEM ÉRTELMEZTÉK.
  • Page 6 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL ÞESSI ÞJÓNUSTUHANDBÓK ER EINGÖNGU FÁANLEG Á ENSKU. • EF ÞJÓNUSTUAÐILI VIÐSKIPTAMANNS ÞARFNAST ANNARS TUNGUMÁLS EN ENSKU, ER ÞAÐ Á ÁBYRGÐ VIÐSKIPTAMANNS AÐ ÚTVEGA ÞÝÐINGU. • REYNIÐ EKKI AÐ ÞJÓNUSTA TÆKIÐ NEMA EFTIR AÐ HAFA SKOÐAÐ OG VIÐVÖRUN...
  • Page 7 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL ŠĪ APKALPES ROKASGRĀMATA IR PIEEJAMA TIKAI ANGĻU VALODĀ. • JA KLIENTA APKALPES SNIEDZĒJAM NEPIECIEŠAMA INFORMĀCIJA CITĀ VALODĀ, NEVIS ANGĻU, KLIENTA PIENĀKUMS IR NODROŠINĀT TULKOŠANU. • NEVEICIET APRĪKOJUMA APKALPI BEZ APKALPES ROKASGRĀMATAS BRĪDINĀJUMS...
  • Page 8 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL ACEST MANUAL DE SERVICE ESTE DISPONIBIL NUMAI ÎN LIMBA ENGLEZĂ. • DACĂ UN FURNIZOR DE SERVICII PENTRU CLIENŢI NECESITĂ O ALTĂ LIMBĂ DECÂT CEA ENGLEZĂ, ESTE DE DATORIA CLIENTULUI SĂ FURNIZEZE O TRADUCERE.
  • Page 9 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL TA SERVISNI PRIROČNIK JE NA VOLJO SAMO V ANGLEŠČINI. • ČE PONUDNIK SERVISNIH STORITEV ZA STRANKO POTREBUJE NAVODILA V DRUGEM JEZIKU, JE ZA PREVOD ODGOVORNA STRANKA SAMA. • NE POSKUŠAJTE SERVISIRATI OPREME, NE DA BI PREJ PREBRALI IN OPOZORILO RAZUMELI SERVISNI PRIROČNIK.
  • Page 10 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL BU SERVİS KILAVUZU YALNIZCA İNGİLİZCE OLARAK SAĞLANMIŞTIR. • EĞER MÜŞTERİ TEKNİSYENİ KILAVUZUN İNGİLİZCE DIŞINDAKİ BİR DİLDE OLMASINI İSTERSE, KILAVUZU TERCÜME ETTİRMEK MÜŞTERİNİN SORUMLULUĞUNDADIR. DİKKAT • SERVİS KILAVUZUNU OKUYUP ANLAMADAN EKİPMANLARA MÜDAHALE (TR) ETMEYİNİZ.
  • Page 11 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL (ZH-CN) (KO)
  • Page 12 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL...
  • Page 13 GE Healthcare personnel. In performing all electrical work on these products, GE will use its own specially trained field engineers. All of GE’s electrical work on these products will comply with the requirements of the applicable electrical codes.
  • Page 14 Copyright and Trade Secret laws; the violation of which can result in civil damages and criminal prosecution. If you are not party to such a license agreement or a GE Healthcare Employee, you must exit this Material now.
  • Page 15 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Revision History Revision Date Reason for change Jun. 2011 Initial Release Jul. 2011 Correction Mar. 2012 Correction May. 2013 Initial release for R2.x March.. 2014 Minor correctionfor R2.x...
  • Page 16 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL This page was intentionally left blank.

  • Page 17: Table Of Contents

    For LOGIQ S8 Vet system ........
  • Page 18 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Electrostatic Discharge (ESD) Prevention ......1 - 30 Customer Assistance.
  • Page 19 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL CHAPTER 2 Site preparations Overview ............2 - 1 Purpose of this chapter .
  • Page 20 Unpacking the LOGIQ S8 ........
  • Page 21 Stand-alone LOGIQ S8 ........3 - 68 LOGIQ S8 + PC within a “Sneaker Net” ......3 - 68 Connection between LOGIQ S8 and DICOM Server .
  • Page 22 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Configuring Agent Configuration ....... . . 3 - 83 Configuring Advanced Configuration .
  • Page 23 Caster ........... . . 4 - 11 Moving and Transporting the LOGIQ S8 ......4 - 13 Service Platform Confirmation (R1 to R4) .
  • Page 24 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Volume Navigation (Option) ........4 - 46 FibroScan module (Option) .
  • Page 25 LOGIQ S8 R4 - FibroScan Option ....... .
  • Page 26 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL CHAPTER 6 Service Adjustments Overview ............6 - 1 Purpose of this chapter .
  • Page 27 Remote Access to Service Platform ......7 - 3 Customer Granting Full Remote Access Permission to GE Service Technician 7 - 4 Gathering Troubleshooting Data (R1 to R4) .
  • Page 28 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Collecting a screen capture with logs ......7 - 40 Capturing network logs to use for troubleshooting .
  • Page 29 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL CHAPTER 8 Renewal Parts Overview ............8 - 1 Contents in this chapter .
  • Page 30 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL CHAPTER 9 Care & Maintenance Overview ............9 - 1 Periodic maintenance inspections .
  • Page 31 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL When There’s Too Much Leakage Current....... . 9 - 35 Chassis Fails .
  • Page 32 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL...

  • Page 33: Overview

    Overview 1-1-1 Purpose of this chapter This chapter describes important issues related to safely servicing LOGIQ S8. The service provider must read and understand all the information presented here before installing or servicing a unit. Attention This manual contains necessary and sufficient information for the Field Service Engineer or Biotech Engineer to maintain and service the system safely.

  • Page 34: Service Manual Overview

    Contents in this service manual The service manual is divided into ten chapters. In the beginning of the manual, before chapter 1, you will find the language policy for GE Healthcare’s service documentation, legal information, a revision overview, and the Table of Contents (TOC).

  • Page 35: Typical Users Of The Service Manual

    LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 1-2-2 Typical users of the Service Manual • GE Service Personnel (Setup, maintenance, etc.) • Hospital Service Personnel • Architectural Planners/Installation Planners (some parts of Chapter 2 - Site preparations) Section 1-2 - Service manual overview...

  • Page 36: Models Covered By This Manual

    LOGIQ S8 R2 - 110V 5478058 LOGIQ S8 R2 - 220V 5669845 LOGIQ S8 R3 5669847 LOGIQ S8 R3 with OLED monitor 5756373 LOGIQ S8 R4 with OLED monitor 5815518 LOGIQ S8 R4.2.5x with OLED monitor 5808841 LOGIQ S8 R4.2.5x with LCD monitor...
  • Page 37 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 1-2-3 Models covered by this manual (cont’d) Table 1-4 LOGIQ E8 Model (ship only for People's Republic of China) MODEL NUMBER DESCRIPTION R4.2.5x 5486788 LOGIQ E8 R2 5669848...

  • Page 38: Product Description

    Mode, PW/CW and 3D/4D, Tissue Velocity imaging, Volume-Guided Ultrasound, Elastography, and Contrast applications. The fully digital architecture of the LOGIQ S8/LOGIQ E8 allows optimal usage of all scanning modes and probe types throughout the full spectrum of operating frequencies. Signal flows from the Probe Connector Panel to the Front End, and then over to the Back End Processor and finally to the monitor and peripherals.

  • Page 39: Important Conventions

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 1-3 Important conventions 1-3-1 Conventions used in this manual 1-3-1-1 Icons The pictures, or icons, are used wherever they will reinforce the printed message. The icons, labels, and conventions used on the product and in the service information are described in this chapter.

  • Page 40: Standard Hazard Icons

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 1-3-2 Standard Hazard Icons Important information will always be preceded by the exclamation point (!) contained within a triangle, or the symbols for “Danger”, “Warning” or “Caution”, as seen throughout this chapter. In addition to text, several different graphical icons (symbols) may be used to make you aware of specific types of hazards that could cause harm.
  • Page 41 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 1-3-2-1 Standard Icons that indicate that a special procedure is to be used Other hazard icons make you aware of specific procedures that should be followed. Table 1-6...

  • Page 42: Product Icons

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 1-3-3 Product Icons The following table describes the purpose and location of safety labels and other important information provided on the equipment. Table 1-7 Label Icons Label/Icon Purpose/Meaning...
  • Page 43 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 1-7 Label Icons(Continued) Label/Icon Purpose/Meaning Location Rear of the system Follow instruction for use. Probe connector Symbol indicating that the Instructions for Use are supplied in Rear Panel electronic form.
  • Page 44 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 1-7 Label Icons(Continued) Label/Icon Purpose/Meaning Location “Equipotentiality” indicates the terminal to be used for connecting equipotential conductors when interconnecting (grounding) with other equipment. Connection of additional protective earth conductors or potential...
  • Page 45 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 1-7 Label Icons(Continued) Label/Icon Purpose/Meaning Location Indicates the presence of hazardous substance(s) above the maximum concentration value. Maximum concentration values for electronic information products, as set by the People’s Republic of...
  • Page 46 Every system has a unique marking for identification, the Unique Device Identification (UDI) Label. The UDI label consists of a series of alpha-numeric characters and barcode which uniquely identify the LOGIQ S8 system as a medical device manufactured by General Electric. Scan or enter the UDI information into the patient health record as required by country-specific laws.

  • Page 47: Safety Considerations

    Operating personnel must not remove the system covers, except for removing front cover to clean air filter. • Servicing should be performed by authorized personnel only. Only personnel who have participated in a LOGIQ S8 Training are authorized to service the equipment. DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH, ARE PRESENT IN DANGER THIS EQUIPMENT.

  • Page 48: Safety Considerations

    WARNING WARNING DISCONNECTED FROM POWER SOURCE. CORD MUST BE CONTROLLED AT ALL TIMES. USE EXTREME CAUTION AS LONG AS THE LOGIQ S8/LOGIQ E8 IS UN-STABLE, WARNING WARNING NOT RESTING ON ALL FOUR CASTERS. TILTING THE CONSOLE REQUIRES TWO PEOPLE IN ORDER TO AVOID INJURY TO...

  • Page 49: Mechanical Safety

    WARNING WARNING EXTREME CAUTION SINCE IT MAY BECOME UNSTABLE AND TIP OVER. The system weighs approximately 85 kg (LOGIQ S8) / 97 kg (LOGIQ E8) or more, depending CAUTION on installed peripherals, when ready for use. Care must be used when moving it or replacing its parts. Failure to follow the precautions listed could result in injury, uncontrolled motion and costly damage.
  • Page 50 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Use Protective Glasses during drilling, filing and during all other work where eyes CAUTION need protection. Use Safety Shoes when doing work where there is any chance of foot damage.

  • Page 51: Electrical Safety

    WILL MOST LIKELY DESTROY IT. 1-4-5-2 Probes All the probes for the LOGIQ S8 are designed and manufactured to provide trouble-free, reliable service. To ensure this, correct handling of probes is important and the following points should be noted: •...

  • Page 52: Auxiliary Devices Safety

    WARNING IEC 60601-1 respectively UL 60601-1. The LOGIQ S8 may be used with an isolation transformer to provide the required separation from mains for both, the system and the auxiliary devices. One AUX main outlet is located at the primary power supply. It is used for connecting the two-fold splitter whose outlets are led to the shelves intend for auxiliary devices (e.g., printers) and the AUX main outlet...
  • Page 53 If in doubt, consult the technical service department or your local representative. NOTICE All peripherals mounted on the LOGIQ S8 system chassis must be firmly secured in position. NOTICE Each signal output (DVI, D-SUB (VGA), S-VIDEO, COMPOSITE (BNC), COMPOSITE (RCA)) of UVC (Universal Video Converter) is insulated.

  • Page 54: Battery Safety

    1-4-7 Battery Safety NOTE: The LOGIQ S8 ultrasound system is supplied with a lithium ion battery in the power supply module, as option. The lithium ion technology used in the system’s battery is significantly less hazardous to the environment than the lithium metal technology used in some other batteries (such as watch batteries).

  • Page 55: Labels Locations

    Section 1-5Labels Locations 1-5-1 The labels on the cover The LOGIQ S8 comes equipped with product labels and icons. These labels and icons represent pertinent information regarding the operation of the unit. NOTE: The rating label is located on the rear of R1/R2/R3 system.
  • Page 56 Figure 1-2 Label location - R4 and later system 1. LCD Caution label 4. Multi Caution label 2. LOGIQ S8 rating label 5. LOGIQ S8 Rating label (only for China, Korea, Japan) 3. Gender Caution (only for India, China, Korea) 6. UL label NOTE: * Depending on country, “Gender Label”...
  • Page 57 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 1-5-1-1 WLAN label location (if WLAN option installed) Figure 1-3 WLAN Label location (R1 to R3 system) Figure 1-4 WLAN Label location (R4 and later system) Section 1-5 - Labels Locations...

  • Page 58: Rating Plate

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 1-5-2 Rating plate The following information prints on the rating plate. 1. Catalogue number 5. Power Supply Voltage 2. Manufacturing date 6. Power Input 3. Manufacturer 7. Power Supply Frequency 4.

  • Page 59: Dangerous Procedure Warnings

    DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH, ARE DANGER PRESENT IN THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND ADJUSTING. IF THE COVERS ARE REMOVED FROM AN OPERATING LOGIQ S8/LOGIQ E8, SOME WARNING WARNING METAL SURFACES MAY BE WARM ENOUGH TO POSE A POTENTIAL HEAT HAZARD IF TOUCHED, EVEN WHILE IN SHUT DOWN MODE.

  • Page 60: Lockout/Tagout (Loto) Requirements

    All potentially hazardous stored or residual energy is relieved. NOTICE Energy Control and Power Lockout for LOGIQ S8 When servicing parts of the system where there is exposure to voltage greater than 30 Volts: 1. Remove the front cover and confirm the power status LED. If ON, then turn off the system.

  • Page 61: Returning/Shipping System, Probes And Repair Parts

    “regulated medical waste” for transportation purpose and must be transported as a hazardous material. When returning or shipping the LOGIQ S8 system in the original packaging: 1.) Adjust the LCD monitor and control panel using Up/Down control and Swivel control to their centered and lowest positions.

  • Page 62: Electromagnetic Compatibility (Emc) And Electrostatic Discharge (Esd)

    For applicable standards please refer to Chapter 2 in the Basic User Manual of the each system. 1-9-2 Compliance The LOGIQ S8 conforms to all applicable conducted and radiated emission limits and to immunity from electrostatic discharge, radiated and conducted RF fields, magnetic fields and power line transient requirements as mentioned in IEC 60601-1-2.

  • Page 63: Customer Assistance

    Postfach 11 05 60, D-42655 Solingen Germany Egypt Service Center 00202 2322 1252 EAGM UAE Service Center 00971 8003646 Asia (Singapore) GE Ultrasound Asia Service Department - Ultrasound Tel: 800 1012882 1 Maritime Square #13-01 Fax: +65 6291-7006 HarbourFront Centre Singapore 099253 ANZ -Service Support...

  • Page 64: System Manufacturer

    +49 761 45 43 -0 / +49 761 45 43 -233 Authorized EU Representative European registered place of business: GE Medical Systems Information Technologies GmbH (GEMS IT GmbH) Munzinger Strasse 3, D-79111 Freiburg, GERMANY 1 - 32 Section 1-10 - Customer Assistance...

  • Page 65: Direction 5394227, 12 Logiq S8/Logiq E8 Service Manual

    2-1-1 Purpose of this chapter This chapter provides the information required to plan and prepare for the setup of a LOGIQ S8. Included are descriptions of the facility and electrical needs to be met by the purchaser of the unit.

  • Page 66: General Console Requirements

    2-2-1-1 Cooling The cooling requirement for the LOGIQ S8 is 680 BTU/hr. This figure does not include cooling needed for lights, people, or other equipment in the room. Each person in the room places an additional 300 BTU/hr. demand on the cooling system.

  • Page 67: Electrical Requirements

    The LOGIQ S8 is supplied with a main power plug, as standard. If the unit arrives without a power plug, or with the wrong plug, you must contact your GE dealer or the installation engineer must supply what is locally required.

  • Page 68: Emi Limitations

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 2-2-3 EMI Limitations Ultrasound systems are susceptible to Electromagnetic Interference (EMI) from radio frequencies, magnetic fields, and transients in the air or wiring. Ultrasound systems also generate EMI. The LOGIQ S8 complies with limits as stated on the EMC label.
  • Page 69 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL See table below for EMI Prevention tips. Table 2-3 EMI Prevention/Abatement EMI Rule Details Keep the unit at least 5 meters (16.4 feet) away from other EMI sources. Special shielding may be Be aware of RF sources.

  • Page 70: Probe Environmental Requirements

    Site preparation takes time. Begin Pre-installation checks as soon as possible. If possible, allow six weeks before delivery, for enough time to make necessary changes. Have two people available to deliver and unpack the LOGIQ S8. CAUTION Attempts to move the unit considerable distances (or on an incline) by one person alone, could !! CAUTION: result in personal injury and/or damage to the system.

  • Page 71: Facility Needs

    The products involved (and the accompanying electrical installations) are highly sophisticated and special engineering competence is required. All electrical work on these products must comply with the requirements of applicable electrical codes. The purchaser of GE equipment must only utilize qualified personnel to perform electrical servicing on the equipment.

  • Page 72: Required Facility Needs

    Door opening of at least 76 cm (2.5 ft.) in width. • Proposed location for the LOGIQ S8 is at least 0.2 m (0.67 ft.) from the walls, to enable cooling. • Power outlet and place for any external peripheral are within 2 m (6.5 ft.) of each other with peripheral within 1 m of the unit to connect cables.

  • Page 73: Desirable Features

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 2-3-4 Desirable features The followings are (optional) site recommendations. • Door opening of at least 76 cm (2.5 ft.) in width. • Accessible circuit breaker for a dedicated power outlet.

  • Page 74: Networking Setup Requirements

    2-11. Ensure that there are no spaces in any field of the form. Entries must include: • A host name, local port number, AE Title, IP address and Net Mask for the LOGIQ S8. • The IP addresses for the default gateway and other routers at the site for ROUTING INFORMATION.
  • Page 75 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 2-3-6-5 DICOM Option Pre-installation Requirements (cont’d) Figure 2-2 Worksheet for DICOM Network Information Site System Information Comments: Floor: Site: Dept: Room: LOGIQ™ S8 Type: REV: CONTACT INFORMATION Name...

  • Page 76: Environmental Dangers

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 2-4 Environmental Dangers Commercial devices such as laser cameras, printers, VCRs and external monitors, usually exceed allowable leakage current limits and, when plugged into separate AC outlets, are in violation of patient safety standards.

  • Page 77: Patient Environment Iec60601-1 (Iec60601-1-1) And Ansi Aami Es60601-1

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 2-4-2 Patient Environment IEC60601-1 (IEC60601-1-1) and ANSI AAMI ES60601-1 Sub Clause 2.202 and figure 201 (IEC60601-1-1:2000) Sub Clause 3.79 and figure A.9 (IEC60601-1:2005 and ANSI AAMI ES60601-1:2005) Such an area is an environment in which medical diagnosis, monitoring or treatment is carried out. It is very difficult to attach unique dimensions to the PATIENT ENVIROMENT.
  • Page 78 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL This page was intentionally left blank. 2 - 14 Section 2-4 - Environmental Dangers...

  • Page 79: Overview

    3-1-1 Purpose of this chapter This chapter contains information needed to set up the LOGIQ S8. Included is a procedure that describes how to receive and unpack the equipment and how to file a damage or loss claim. How to prepare the facility and unit of the actual setup, and how to check and test the unit, probes, and external peripherals for electrical safety are included in this procedure.

  • Page 80: Setup Reminders

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 3-2 Setup reminders 3-2-1 Average Setup Time Once the site has been prepared, the average installation time required is shown in table below. Table 3-1...

  • Page 81: Setup Warnings

    WITHIN AIUM/NEMA STANDARDS, AVOID UNNECESSARY EXPOSURE. ULTRASOUND ENERGY CAN PRODUCE HEAT AND MECHANICAL DAMAGE. • The system weighs approximately 85 kg (LOGIQ S8) / 97 kg (LOGIQ E8) without peripherals, two people are required to unpack it. • There are no operator serviceable components. To prevent shock, do not remove any covers or panels.
  • Page 82 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-2-2-1 If the unit is very cold or hot Turning the system ON after arrival at the site - without allowing time for acclimation - may...

  • Page 83: Receiving And Unpacking The Equipment

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 3-3 Receiving and unpacking the equipment 3-3-1 Receiving and unpacking warnings DO NOT PULL OR LIFT THE SYSTEM WITH THE FRONT HANDLE OF THE USER...

  • Page 84: Receiving The Logiq S8

    STEP TASK Write “Damage In Shipment” on ALL copies of the freight or express bill BEFORE delivery is accepted or “signed for“ by a GE representative or hospital receiving agent. Report the damage to the carrier. • Whether noted or concealed, damage MUST be reported to the carrier immediately upon discovery, or in any event, within 14 days after receipt, and the contents and containers held for inspection by the carrier.
  • Page 85 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-3-2-4 The Tilt & Shock indicators (if applied) NOTE: Tilt and Shock Indicators are removed in later product shipments. 3-3-2-4-1 Overview Improper handling during transportation may harm the equipment inside the package even if the package itself is undamaged.

  • Page 86: Transportation Box Label

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-3-3 Transportation Box Label Figure 3-2 Label 1 Figure 3-3 Label 2 Figure 3-4 Label 3 3 - 8 Section 3-3 - Receiving and unpacking the equipment...

  • Page 87: Unpacking The Logiq S8

    ERVICE ANUAL 3-3-4 Unpacking the LOGIQ S8 The instruction manual describes the best method for unpacking the LOGIQ S8 ultrasound scanning unit. Images are ONLY for reference; wear proper PPE when handling packaging (gloves, safety shoes, etc..). Table 3-5 Unpacking Procedure...

  • Page 88: Packing Materials - Recycling Information

    Note: Place all of the filling inside the Transportation Box. Close the box, and store the filling for possible future use. Section 3-4 Packing materials - recycling information The packing materials for LOGIQ S8 are recyclable: • The Transportation Box is made of cardboard.

  • Page 89: Preparing For Setup

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 3-5 Preparing for setup 3-5-1 Verify Customer Order Compare all items listed on the packing slip (delivery note) with those received. Report any items that are missing, back ordered, or damaged.

  • Page 90: Completing The Set Up

    Section 2-3 "Facility needs" on page 2-7). • Verify that the specifications below don’t conflict with any on-site conditions. 3-6-1-2 Physical Dimensions Table 3-6 LOGIQ S8 R1 to R3 (without Peripherals) Height Width Depth Weight 1720 mm, 67.7 in (max) 500 mm, 19.7 in (Keyboard) 865 mm, 34.1 in (max)

  • Page 91: Electrical Specifications

    The voltage setting for the unit is found on a label on the back of the system on lower rear frame of the LOGIQ S8. 3-6-2-2 Electrical Specifications In the table below, the electrical specifications for LOGIQ S8 include LCD and on board peripherals. Table 3-10 Electrical Specifications Model...

  • Page 92: Connection The I/O Rear Panel

    IEC60601-1-1. Everyone who connects additional equipment to the signal input part or signal output part of the LOGIQ S8 system configures a medical system, and is therefore responsible to ensure that the system complies with the requirements of the valid version of IEC60601-1-1. If in doubt, consult the technical service department or your local GE Healthcare representative.

  • Page 93: Connecting Probes

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-6-4 Connecting Probes 3-6-4-1 Introduction Probes can be connected at any time, regardless of whether the unit is on or off. To ensure that the...
  • Page 94 ANUAL 3-6-4-4 Connecting the CW Pencil Probe (LOGIQ S8/LOGIQ S8 Vet) Insert the probe connector into the pencil probe port all the way seated in. Carefully position the probe cable so it is free to move and is not resting on the floor.

  • Page 95: Power On/Off

    If the battery option is installed (R4 or later) The extended battery/small battery is charged automatically when the LOGIQ S8 is connected to the wall outlet via the power cable and circuit breaker is turned on whether the LOGIQ S8 is turned on or in standby-mode.

  • Page 96: Connect Ac (Mains) Power To The Logiq S8

    3-7-1 Connect AC (mains) Power to the LOGIQ S8 Connecting AC Power to the LOGIQ S8 involves preliminary checks of the power cord, voltage level and compliance with electrical safety requirements. POWER OUTAGE MAY OCCUR. THE ULTRASOUND UNIT REQUIRES A DEDICATED...

  • Page 97: Power On

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-7-2 Power ON NOTE: The mains outlet of the system for peripheral auxiliary equipment are commonly switched with the ON/OFF standby button. So the auxiliary equipment need not to be switched ON/OFF separately.

  • Page 98: Login

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-7-3 Login At login, you are notified that “You are accessing a diagnostic medical device that is provided by authorized usage only. Data stored on this device may be subject to various regulations including but not limited to regulations which govern disclosure and privacy of this data.

  • Page 99: Logoff/Shutdown/Exit

    Cancel Use this button to exit from the System-Exit menu and return to the previous operation. Exit (Only available when logged in as GE Service with Service Dongle) • Select this button when you want to exit to the Windows Desktop. Refer to Section Section 7-3 "Exit...

  • Page 100: Complete Shutdown

    NOTE: For R4 or later system with Extended Battery option, the extended battery is charged when the LOGIQ S8 in Standby-mode. While battery charging, LED is blinking and main fan is operating. But you can turn off the circuit breaker and disconnect the power cable when the battery is charging.

  • Page 101: Sleep Mode (R1 To R4)

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-7-6 Sleep Mode (R1 to R4) NOTE: This procedure assumes the system is already up and running. This feature is not a substitute of a regular shutdown. The system should be shutdown completely at least once a day to prevent performance issues.

  • Page 102: To Change Your Password

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-7-7 To change your password You can change your password when first logging onto the system. 1.) Type your name in the Operator field. 2.) Press the Change Password button. The Change Password pop-up displays.

  • Page 103: Password Policies

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-7-8 Password policies To create password policies: 1.) Navigate to Utility > Admin > Logon. 2.) Select Enable Password Policies. The system prompts the user for a password at logon.
  • Page 104 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL To add users: Navigate to Utility > Admin > Users. Select Add and enter the user details. NOTE: You will need to edit the ID field from NewUser default. Do not push “Add” again until adding another user.
  • Page 105 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL To use groups: You can use predefined groups or create new groups. Assign groups to a user from Users and under Group Memberships. Navigate to Utility > Admin > Groups.
  • Page 106 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL To set lock out and log on: Navigate to Utility > Admin > Logon. Figure 3-17 Logon Window Under Policies, select Enable Session Timeout. Under Password Policies, in Session Lock Screen Timeout, select the system idle time for timeout (lock screen) in minutes.

  • Page 107: Disk Encryption

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-7-9 Disk encryption Patient data disk encryption Bitlocker Drive Encryption uses Advanced Encryption Standard (AES) with configurable key lengths of 256 bits. To enable disk encryption: Navigate to Utility >...
  • Page 108 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 12.) If you have not already written the key down you can do so now before moving on. NOTE: It is important to write down or take a print of the password and recovery key. Store these and the USB key in a secure location.
  • Page 109 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 15.)Use one of the methods to access/unlock the system: Connect a USB Flash Drive to the system. Select Password and type the password in the field.

  • Page 110: System Configuration

    Section 3-8 System Configuration 3-8-1 Purpose of this section This section describes how to configure the LOGIQ S8. After completing configuration, as described in this section, next step is to control/adjust connectivity settings, starting with Section 3-11 "Connectivity Setup" on page 3-66.
  • Page 111 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-8-2-1 Enter Location, Adjust Date/Time, Select Language NOTE: In R4 and later, the user can set up user ID restricting the access to Utility, including restricting access to service.
  • Page 112 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 3-2 Date and Time Preset Parameter Description Time Format Select the time format: 12 Hr. AM/PM or 24 Hr. Date Format Select the date format: dd/mm/yyyy, mm/dd/yyyy, or yyyy/mm/dd.

  • Page 113: Software Option Installation

    Enter the new option key code and select Add button in the SW Option Key section. Figure 3-24 System Admin screen INCORRECT PASSWORD ENTRY WILL RESULT IN LOSS OF SYSTEM OPTIONS. CAUTION IF PASSWORD IS INCORRECT, PLEASE CONTACT YOUR LOCAL GE SERVICE REPRESENTATIVE OR THE ONLINE CENTER. Section 3-8 - System Configuration 3 - 35...
  • Page 114 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-8-3 Software Option installation (cont’d) In R3 and later the Option String can be imported from the media. Figure 3-25 Option Keys File in R3 and later - Import...

  • Page 115: Optional Peripherals/Peripheral Connection

    (according to IEC !! CAUTION: 60601-1 / UL 60601-1). NOTE: For more detailed Safety Considerations when connecting auxiliary devices to the LOGIQ S8 system, please review: Section 1-4-6 "Auxiliary Devices Safety" on page 1-20.

  • Page 116: Connecting The Secondary "Patient" Lcd Monitor

    IRECTION ERVICE ANUAL 3-9-1 Connecting the Secondary “Patient” LCD Monitor Secondary LCD “Patient” Monitor MUST NEVER be connected to the LOGIQ S8 mains supply CAUTION directly! !! CAUTION: Always connect it to the supplied Isolation Transformer! The Secondary Monitor is the only item to be connected to the Transformer.
  • Page 117 2nd Monitor CAUTION !! CAUTION: A Secondary “Patient” Monitor MUST NEVER be connected to the LOGIQ S8’s mains supply directly! Always connect it to an appropriate Isolation Transformer Figure 3-26 Connection Scheme - Secondary LCD Monitor without UVC Section 3-9 - Optional Peripherals/Peripheral Connection...
  • Page 118 - COMPOSITE (RCA) CAUTION !! CAUTION: A Secondary “Patient” Monitor MUST NEVER be connected to the LOGIQ S8’s mains supply directly! Figure 3-27 Connection Scheme - Secondary LCD Monitor with Off-board UVC 3 - 40 Section 3-9 - Optional Peripherals/Peripheral Connection...
  • Page 119 - COMPOSITE (RCA) CAUTION !! CAUTION: A Secondary “Patient” Monitor MUST NEVER be connected to the LOGIQ S8’s mains supply directly! Figure 3-28 Connection Scheme - Secondary LCD Monitor without UVC Section 3-9 - Optional Peripherals/Peripheral Connection 3 - 41...

  • Page 120: Connecting The Off-Board/On-Board Uvc

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-9-2 Connecting the Off-Board/On-Board UVC 3-9-2-1 Connecting the Off-Board UVC Power OFF/Shutdown the system as described in Section 3-7 "Power On/Off" on page 3-17. Connect the UVC according to correct connection scheme.
  • Page 121 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-9-2-1 Connecting the Off-Board UVC (cont’d) Figure 3-30 Off-Board UVC Connection for R3 and later When all the cables are connected, press the Power ON switch on the UVC.
  • Page 122 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-9-2-2 Connecting the On-Board UVC AFTER EACH INSTALLATION, THE LEAKAGE CURRENTS HAVE TO BE MEASURED WARNING WARNING ACCORDING TO IEC 60601-1 RESPECTIVELY UL 60601-1. 1.) Power OFF/Shutdown the system as described in Section 3-7 "Power On/Off"...
  • Page 123 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-9-2-2 Connecting the On-Board UVC (cont’d) Figure 3-32 On-Board UVC Connection for R3 and later 3.) When all the cables are connected, press the Power ON switch on the UVC.

  • Page 124: Connecting The Footswitch

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-9-3 Connecting the Footswitch The footswitch should be directly connected to any accessible USB-port on the system (e.g., on rear of the system). NOTE: Connection of the Footswitch is always the same (no differences between PC-Motherboard version of the system).

  • Page 125: Ecg Connector

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-9-4 ECG connector Connect the ECG cable to the ECG connector on the monitor arm or on the side of the operator panel, depending on the system version.

  • Page 126: Connecting The Usb Flash Drive And Usb External Hard Disk Drive

    When an external USB-storage device (such as a USB memory or an external hard disk) is connected to the LOGIQ S8, Windows detects the device and automatically installs a driver. During this process, several dialogs may pop up, starting with the “Found New Hardware“ dialog.

  • Page 127: Printer Installation

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 3-10 Printer Installation 3-10-1 Installing Digital Black & White Printer Sony UP-D897/D898 1.) Power OFF/Shutdown the system as described in: Section 3-7 "Power On/Off" on page 3-17.
  • Page 128 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-10-1-1 Connection Scheme: Black & White Printer Figure 3-37 R1 and R2 Black & White Printer connection 3 - 50 Section 3-10 - Printer Installation...
  • Page 129 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-10-1-1 Connection Scheme: Black & White Printer (cont’d) Figure 3-38 Black & White Printer connection for R3 and later Section 3-10 - Printer Installation 3 - 51...
  • Page 130 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-10-1-2 UP-D897/D898 - Printer Settings NOTE: Recommend to use one of three method below for printer setting. Table 3-3 Settings for UP-D897/D898 Paper size: 1920x1280 •...
  • Page 131 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-10-1-2 UP-D897/D898 - Printer Settings (cont’d) 1.) Select Portrait for Orientation in Utility -> Connectivity -> Service and press Save in the bottom left. Select Utility ->System ->Peripherals.
  • Page 132 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-10-1-3 BW Printer shape differences Setting: • 1920x1280 • Portrait in Printer Properties • Portrait in Utility -> Connectivity -> Service Table 3-4 Print example of Portrait, Portrait 19”...
  • Page 133 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-10-1-3 BW Printer shape differences (cont’d) Setting: • 1920x1280 • Landscape in Printer Properties • Landscape in Utility -> Connectivity -> Service Table 3-5 Print example of Landscape, Landscape 19”...
  • Page 134 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-10-1-3 BW Printer shape differences (cont’d) Setting: • 960x1280 -> Print output differ by BW Printer Model to orientation. Figure 3-39 960x1280 Print output 3 - 56...
  • Page 135 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-10-1-4 BW Printer setup summary Table 3-6 Setup Summary Print Size System Printer Size Win* Util** (approx) Note UP-D897 960x1280 Medium Previous Service Manual recommendation...

  • Page 136: Installing Digital Color Printer Sony Up-D25Md

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-10-2 Installing Digital Color Printer Sony UP-D25MD 1.) Power OFF/Shutdown the system as described in: Section 3-7 "Power On/Off" on page 3-17. 2.) Connect the Color printer as described below.
  • Page 137 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-10-2-1 Connection Scheme: Color Printer Figure 3-40 R1 and R2 Color Printer connection Section 3-10 - Printer Installation 3 - 59...
  • Page 138 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-10-2-1 Connection Scheme: Color Printer (cont’d) Figure 3-41 Color Printer connection for R3 and later 3 - 60 Section 3-10 - Printer Installation...
  • Page 139 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-10-2-2 UP-D25MD - Printer Settings 1.) Select Utility ->System ->Peripherals. Select the printer to adjust (UP-D25MD) from the pull-down menu under Standard Printer Properties. Click Properties.
  • Page 140 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-10-2-2 UP-D25MD - Printer Settings (cont’d) 5.) Select the Graphics tab. From the “Color Adjust” pop-up menu select: a.) Color Balance: Cyan = 0; Magenta = 0; Yellow = 0 b.) Gamma Select: Gamma 1...
  • Page 141 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-10-2-2 UP-D25MD - Printer Settings (cont’d) 6.) For saving the adjusted printer settings click Apply and then OK. Finally close the ‘Printers’-window with the close button and exit System Setup with Save and Exit.

  • Page 142: Adding The Printer To The System

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-10-3 Adding the printer to the system Select Utility -> Connectivity -> Service. Select Standard Print and press Add. Highlight Standard Print in the Service list.

  • Page 143: Setting The Printer To Print Reports

    4.) Press Print on the Report screen to print the report. 3-10-5 PC printer setup Turn off the LOGIQ S8. Connect the PC printer to the LOGIQ S8 (rear USB port). Turn on the PC printer. Turn on the LOGIQ S8. The following message appears.

  • Page 144: Connectivity Setup

    By utilizing data flows, the user can configure the LOGIQ S8 ultrasound unit to optimally meet the needs of the facility, while keeping the user interface unchanged. Once the dataflow is selected, the actual location of the database is entirely transparent.
  • Page 145 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-11-2-1 Dataflow Examples The local database is used for patient archiving. Images are stored to internal hard drive. The local database is used for patient archiving.

  • Page 146: Stand-Alone Logiq S8

    No network connection needed. 3-11-4 LOGIQ S8 + PC within a “Sneaker Net” A PC is used for review and work on studies acquired on one or more LOGIQ S8 scanners without being connected in a network. The images are first stored on the LOGIQ S8 scanner’s hard drive (Archive) and then exported from the scanner’s hard drive to a sneaker device (e.g., DVD/CD), and finally imported from the sneaker device...

  • Page 147: Wired Ethernet From Logiq S8 To A Workstation

    You will need a network switch and one network cable for each unit connected to the switch. 3-11-6-3 Connection via Hospital Network You will need one network cable to connect the LOGIQ S8 to a wall outlet on the hospital’s network. 3-11-7 Connection using Wireless Option (R2.x.x or later) Refer to: 8-35-5 "Wireless LAN Set-up"...

  • Page 148: Network Icon

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-11-8 Network icon 3-11-8-1 R3 and R4 Table 3-7 Network icon description Icon Description Wired network connected Wired network disconnected Wireless network connected Wireless network disconnected Wireless network limited connected •...
  • Page 149 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-11-8-2 R4.2.5x and later Table 3-8 Network icon description Ethernet Active Ethernet Error Ethernet Active Ethernet Active Spooler Active Spooler Error Spooler Active Spooler Active Error...

  • Page 150: Configuring Connectivity

    This greatly improves query capability. DICOM Structured Reporting creates coded clinical data that can be used for clinical research, outcomes analysis, and disease management. DICOM Structured Reporting is a standardized format for medical results. LOGIQ S8 supports the following templates: •...

  • Page 151: Connectivity Functions

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-12-4 Connectivity Functions To set up your institution's connectivity, you must login with administrator privileges. 1.) TCPIP: allows you to configure the Internet Protocol. 2.) Device. allows you to set up devices.

  • Page 152: Tcpip

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-12-5 TCPIP This configuration category enables users with administrative rights to set the TCPIP for the system and connected remote archive. 1.) Type the name of the Ultrasound system in the Computer Name field.
  • Page 153 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-12-5 TCPIP (cont’d) Table 3-10 IP settings Preset Parameter Description Enable DHCP DO NOT select this box to enable dynamic IP Address selection. NOTE: The system shall disable IP-Address, Subnet Mask, and Default Gateway when the user chooses to use DHCP.

  • Page 154: Device

    Properties: IP Address Type the device's IP address. Properties: AE Title AE Title of the LOGIQ S8. NOTE: Only available for MyComputer. Properties: Port Number IP Port Number Used for DICOM, set by default to 104. NOTE: Only available for MyComputer.

  • Page 155: Service

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-12-7 Service For each Device that you added to the system, you need to set up the service(s) that device supports (you must be an administrator to update these screens).
  • Page 156 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-12-7-2 Removing a service 1.) Select the service. Press Remove. 2.) Press Save. 3-12-7-3 Changing parameters for a service There are certain parameters that may need to be set up for each service:...

  • Page 157: Instructions For Setting Up Network Storage On Logiq S8 R4

    ERVICE ANUAL 3-12-8 Instructions for setting up Network Storage on LOGIQ S8 R4 IT department will need to create a share folder on the destination PC and provide the name of the Network Share Folder, Static IP Address, Password, User Name and Name of the Shared Directory.
  • Page 158 IRECTION ERVICE ANUAL 3-12-8 Instructions for setting up Network Storage on LOGIQ S8 R4 (cont’d) On the Service Tab, select the Destination Device, “My Computer” Select Service Type to Add, select USB Quick Save, then “Add.” and then Save. Assign Network Storage to USB Quick Save under Destination Device, My Computer, on the Service Tab, select Destination Device My Computer, click on USB Quick Save, then click on the down arrow under Properties and select NetworkStorage, then click on Save.
  • Page 159 ERVICE ANUAL 3-12-8 Instructions for setting up Network Storage on LOGIQ S8 R4 (cont’d) Select Button Tab. Select a Print Button, then add the USB Quick Save to the Printflow View by selecting >>. If Copy to Dataflow is in PrintFlow View, remove by selecting <<, then click Save.

  • Page 160: Setting Up Insite Connection (R1 To R4)

    Setting up InSite Connection (R1 to R4) 3-13-1 Overview System may be configured to connect to InSite server, which enables GE Service Personnel to connect to the system to monitor health of the system, perform diagnostics, exchange files, or view console desktop.

  • Page 161: Configuration Steps

    Address collected above. NOTE: See the appropriate system Service Manual to configure the system to access the network. 3.) On the LOGIQ S8, access the Service Login screen via Utility -> Service. The Service Login screen opens. Figure 3-51 Service login window 4.) Select GE Service and enter the password, then select Okay.
  • Page 162 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-13-6 Configuring Agent Configuration (cont’d) Figure 3-52 Configuration Home Page 4.) In the Display Name field, enter a descriptive name that is easy to identify with this device. For example, “Unit 1”.
  • Page 163 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-13-6 Configuring Agent Configuration (cont’d) 6.) Configure the following mandatory fields as desired: Continent Country City State Institution The Agent Configuration Tool screen opens. Must match...

  • Page 164: Configuring Advanced Configuration

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-13-7 Configuring Advanced Configuration 1.) Select PRODUCTION from the Enterprise Server drop down list. for Production, as shown below: Enterprise Server URL = https://198.169.188.10:443 Enterprise Tunnel URL = https://198.169.188.11:443 2.) Configure the Service Center settings as RPROC.
  • Page 165 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3-13-7 Configuring Advanced Configuration (cont’d) Access and inspect the CSD Home Page. The Home Page appears and indicates Configured and Checked out. If configured properly, the Service Home Page updates in approximately 10 seconds (although it may take up to 2 minutes).
  • Page 166 Table 3-13 Mandatory Values/Note Device Name Pre-populated. LS8 prefix plus console serial number CRM No. Arbitrary. Enter SYSTEM ID assigned by GE service (local system ID) Display Name Arbitrary. Enter Customer’s system designation Description Arbitrary. Enter Customer’s system designation Continent...
  • Page 167 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 3-13 Mandatory Values/Note Scheme Consult institutions’ IT personnel for Proxy settings Proxy User Consult institutions’ IT personnel for Proxy settings Password Consult institutions’ IT personnel for Proxy settings...

  • Page 168: Configuring Request For Service (Rfs)

    To configure the LOGIQ S8 to enable the customer to submit an RFS, 1.) Position the Windows pointer on the GE InSite icon at the bottom of the display. 2.) Press the right Trackball Set key. Select Contact GE. The RFS screen opens.

  • Page 169: Verifying Insite Connection - Csd

    "ROOT\CS_ULS_LOGIQ_E8_03.5" (LOGIQ E8) 2.) Request the OLC to attempt to connect to the system via CSD and VNC. To speed up access rate, Position the Windows pointer on the GE InSite icon at the bottom of the display. 4.) Press the right Trackball Set key. Select Connect to GE.

  • Page 170: Verifying Insite Connection - Vco

    ANUAL 3-13-10 Verifying InSite Connection - VCO 1.) On the console, invoke Disruptive Mode and VCO by right click on the GE InSite icon at the bottom of the display and select Connect Clinical Lifeline. Figure 3-59 Select Connect Clinical Lifeline 2.) Confirm with the OLC that the connection is established and they can perform VNC connectivity.

  • Page 171: Agent Configuration (R4.2.5X And Later)

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 3-14 Agent Configuration (R4.2.5x and later) 3-14-1 Overview NOTE: Refer to 7-8-13 "Agent Configuration" on page 7-126 for InSite Configuration. Be aware that the system may go in quarantine after upgrading to R4.2.5x due to the change to a new Device Type.

  • Page 172: Verifying Back Office Connection - Voc

    To enable disruptive mode or VCO, the user in front of the scanner has to have Remote service access rights. Otherwise the request for disruptive mode will be automatically denied. On Console, invoke “Disruptive Mode” and “VCO” by left click “GE ICON“ and select “Connect Clinical Lifeline”.

  • Page 173: Connectivity Setup Worksheet

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 3-15 Connectivity Setup Worksheet Site System Information Comments: Floor: Site: Dept: Room: LOGIQ™ S8 Type: REV: CONTACT INFORMATION Name Title E-Mail Address Phone Remote Archive Setup...
  • Page 174 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 3-15 Connectivity Setup Worksheet (cont’d) LOGIQ™ S8 IP Address Local Port Host Name AE Title Net Mask ROUTING INFORMATION GATEWAY IP Addresses Destination IP Addresses...

  • Page 175: Paperwork

    Check that the correct User Manual(s) for the system and software revision, is included with the installation. Specific language versions of the User Manual may also be available. Check with your GE Sales Representative for availability. Section 3-16 - Paperwork...
  • Page 176 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 3 - 98 Section 3-16 - Paperwork...
  • Page 177 Section 4-1 Overview 4-1-1 Purpose of this chapter This chapter provides procedures for quickly checking major functions of the LOGIQ S8 scanner and diagnostics instructions using the built-in service software. 4-1-2 Contents in this chapter Overview............. 4-1 General procedures .
  • Page 178 The covers are required for safe operation, good system performance and cooling purposes. NOTICE Energy Control and Power Lockout for LOGIQ S8. When servicing parts of the system where there is exposure to voltage greater than 30 Volts: 1. Complete shutdown the system.
  • Page 179 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-3-1 Power ON NOTE: The mains outlet of the system for peripheral auxiliary equipment are commonly switched with the ON/OFF standby button. So the auxiliary equipment need not to be switched ON/OFF separately.
  • Page 180 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-3-2 Login At login, you are notified that “You are accessing a diagnostic medical device that is provided by authorized usage only. Data stored on this device may be subject to various regulations including but not limited to regulations which govern disclosure and privacy of this data.
  • Page 181 Standby-mode. • Cancel Use this button to exit from the System-Exit menu and return to the previous operation. Exit (Only available when logged in as GE Service with Service Dongle) • • Sleep (R1 to R4) Select this button to go to SLEEP mode. Refer to 3-7-6 "Sleep Mode (R1 to R4)"...
  • Page 182 NOTE: For R4 or later system with Extended Battery option, the extended battery is charged when the LOGIQ S8 in Standby-mode. While battery charging, LED is blinking and main fan is operating. But you can turn off the circuit breaker and disconnect the power cable when the battery is charging.
  • Page 183 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-3-5 Monitor Positions Adjustment To avoid injury or damage, make sure nothing is within the range of motion before moving the CAUTION monitor and monitor arm. This includes both objects and people.
  • Page 184 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-3-5-2 Monitor Arm Lock 1.) Unlock the monitor arm. 2.) Verify the monitor can move up/down (vertically) and left/right (horizontally). 3.) Align the monitor arm along center line of the system.
  • Page 185 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-3-6 Operator panel position adjustment To avoid injury or damage, make sure nothing is within the range of motion before moving the CAUTION operator panel. This includes both objects and people.
  • Page 186 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-3-6-2 To move the operator panel from side to side NOTE: The operator panel can rotate approximately 15 degrees to each side. Swivel Figure 4-7 Swivel Lock Lever (R1 - R3 system) Figure 4-8 Swivel Lock Lever (R4 system) 1.) Hold Swivel Lock lever under the operator panel.
  • Page 187 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-3-7 Caster The system weighs approximately 100 kg (LOGIQ S8) / 113 kg (LOGIQ E8) with the CAUTION peripherals. Pay attention for system stability when working with the casters. !! CAUTION: 4-3-7-1 Swivel/Brake Lock Caster NOTE: This procedure applies to RIGHT REAR Caster only.
  • Page 188 IRECTION ERVICE ANUAL 4-3-7-2 Total Lock Caster The system weighs approximately 100 kg (LOGIQ S8) / 113 kg (LOGIQ E8) with the CAUTION peripherals. Pay attention for system stability when working with the casters. !! CAUTION: NOTE: This procedure applies to casters except RIGHT REAR Caster.
  • Page 189 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-3-8 Moving and Transporting the LOGIQ S8 4-3-8-1 Before moving the system When moving or transporting the system, follow the precautions below to ensure the maximum safety for personnel, the system, and other equipment.
  • Page 190 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-3-8-1 Before moving the system (cont’d) 1.) Adjust the monitor and control panel using Up/Down control and Swivel control to their centered and lowest positions. Refer to...
  • Page 191 ANUAL 4-3-8-2 Moving the system 1.) The system weighs approximately 85 kg (LOGIQ S8) / 97 kg (LOGIQ E8), depending on which peripherals are loaded onto the system. To avoid possible injury and equipment damage: • Ensure that the operator control panel and LCD monitor are in locked position.
  • Page 192 Employ two to three persons to load and unload safely from a vehicle. • Ensure that the load capacity of the lift (a minimum of 85 kg (LOGIQ S8)/97 kg (LOGIQ E8) is recommended) is capable of handling the weight of the system.
  • Page 193 4-3-9 Service Platform Confirmation (R1 to R4) 1.) From the touch panel, select Utility -> Service. 2.) On Service Browser, select GE Service, and enter the password (See Section 7-6 "Service Desktop (CSD) - R1 to R4" on page 7-24 for details).
  • Page 194 Functional Checks 4-4-1 Overview In this section, the functional checks for LOGIQ S8 are described. Functional checks are used to verify that the product works as intended. Functional checks may also be used during troubleshooting. 4-4-2 Contents in this section 4-4-1 Overview .
  • Page 195 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-4 Basic Controls 4-4-4-1 Control Panel Map Figure 4-15 Control Panel - R1, R2 and R3 1.Power On/Off 12.Measure key 2.A/N Keyboard 13.Body Pattern/Ellipse 3.Measurement Selection Menu 14.Comment key...
  • Page 196 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Figure 4-16 Control Panel Map - R4 1. Power button 22. PW Doppler 2. USB Port x 2 (USB3.0) 23. PDI/TVI (Option) 3. Touch Panel 24.
  • Page 197 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-4-2 Trackball Area Different functions can be assigned to the trackball depending on the current active mode. The trackball functions are organized in functional groups. The trackball functional groups are displayed in the lower right corner of the screen.

  • Page 198: Performance Tests

    4-4-5-1 Recommended Test Phantoms (optional) GE Healthcare recommends the RMI 430GS phantom (optional), but it is not required. It is the most current phantom (optional) recommended to our field service personnel and provides the necessary targets and extended life necessary for consistent system testing.

  • Page 199: B-Mode Checks

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-6 B-Mode Checks For information on the system’s different modes as well as expected results, refer to the latest revision of the Basic User Manual, Chapter 5.
  • Page 200 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-6-2 Preparations Use a phantom (optional) when doing these tests. 1.) Connect one of the probes, to the scanner’s active probe connector. see: 3-6-4 "Connecting Probes" on page 3-15 for info about connecting the probes.

  • Page 201: M-Mode Checks

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-7 M-Mode Checks For information on the system’s different modes as well as expected results, the Basic User Manual or User Guide will familiarize you with image optimization for B-Mode, M-Mode, Color Flow, and Doppler.
  • Page 202 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4.) Use the trackball to position the cursor over the required area of the image. Figure 4-21 M-mode Screen Example 4-4-7-2 Checks These Image Controls are used to optimize the M mode image. Verify that all the listed controls are working as intended: Check Horizontal sweep to optimize the display resolution.

  • Page 203: Color Flow Mode Checks

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-8 Color Flow Mode Checks 4-4-8-1 Introduction For information on the system’s different modes as well as expected results, the Basic User Manual or User Guide will familiarize you with image optimization for B-Mode, M-Mode, Color Flow, and Doppler.
  • Page 204 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-8-4 Select Color M-Mode To activate M Color Flow Mode, press M (M-Mode). Then press CF (Color Flow) - or - press CF, then press M. CM tab is displayed.

  • Page 205: Pw/Cw Doppler Mode Checks

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-9 PW/CW Doppler Mode Checks For information on the system’s different modes, the Basic User Manual or User Guide will familiarize you with image optimization for B-Mode, M-Mode, Color Flow, and Doppler.
  • Page 206 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-9-2 Adjust the PW/CW Doppler Mode controls Adjust the Gain to set the gain in the spectral Doppler area. • Adjust Wall Filter to reduce unwanted low velocity blood flow and tissue movement.

  • Page 207: Tissue Velocity Imaging (Tvi) Checks

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-10 Tissue Velocity Imaging (TVI) Checks 4-4-10-1 Introduction TVI calculates and color codes the velocities in tissue. The tissue velocity information is acquired by sampling of tissue Doppler velocity values at discrete points. The information is stored in a combined format with grey scale imaging during one or several cardiac cycles with high temporal resolution.

  • Page 208: Swe (Shear Wave "Shear Elasto") Functional Check

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-10-3 Adjust the TVI Controls • To reduce quantification noise (variance), the Nyquist limit should be as low as possible, without creating aliasing. To reduce the Nyquist limit: Reduce the Scale value.

  • Page 209: Basic Measurements

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-13 Basic Measurements NOTE: The following instructions assume that you first scan the patient and then press Freeze. 4-4-13-1 Check Distance and Tissue Depth Measurement 1.) Press Measure once to display an active caliper.
  • Page 210 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-13-4 Report Pages Measurements/Calculations that are included on the worksheet can also be displayed on Report Pages. Report Pages can be customized to meet the appropriate needs of the user.

  • Page 211: System Integration Checks

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-14 System Integration Checks 4-4-14-1 Operator panel Test TGC Knob AN Keyboard B Button Freeze Key Figure 4-26 Operator panel 1.) Power ON the system.
  • Page 212 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL comment Figure 4-28 6.) Connect any probe. (if not connected) 7.) Go to Live CF Mode. (Press “CF” Mode button, unfreeze.) 8.) Verify both B button and CF button are lit GREEN.

  • Page 213: Probe/Connectors Checks

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-15 Probe/Connectors Checks NOTE: Probes can be connected at any time, whether the unit is ON or OFF. 4-4-15-1 To Connect a Probe 1.) Place the probe's carrying case on a stable surface and open the case.

  • Page 214: Ecg Check

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-16 ECG Check 4-4-16-1 Introduction The ECG capability on this unit, is intended as use as a trigger for measurements, but can also be viewed on the screen.

  • Page 215: Peripheral Checks

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-17 Peripheral Checks 4-4-17-1 Hardware DVR Test (if equipped on R1.x.x or R2.x.x) Required: Blank [DVD+RW] media. 1.) Make sure the tab menu of “Video” is found on the right-most touch panel tab. If not found, go to “Utility”...
  • Page 216 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-17-6 Gel Warmer Test 1.) Insert Gel Bottle into Gel Warmer. 2.) Power ON the warmer. Figure 4-29 Gel warmer ON/OFF switch 3.) Verify Gel gets warm.

  • Page 217: System Exterior Visual Check

    ERVICE ANUAL 4-4-18 System Exterior Visual Check 4-4-18-1 Physical Abnormalities Check for no loose or cracked parts on above locations. Figure 4-30 LOGIQ S8 System Exterior (example) Parts name Main monitor Monitor Arm Control Panel Rear Handle Top Cover Front Cover...
  • Page 218 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Figure 4-31 LOGIQ E8 System Exterior Parts name Main Monitor Monitor Arm Control Panel Rear Handle Top Cover Front Cover Side Covers Base Casters Rear Cover...
  • Page 219 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-18-2 Label Check For 23” wide monitor For 19” monitor (2-3) (2-2) For 22” wide monitor (OLED) << Console No.>> << Manufacturing date >> (2-1) GE ULTRASOUND KOREA Ltd.
  • Page 220 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Figure 4-33 Label location (R4 system) 1.) Check presence of Caution Label on the rear panel of the monitor (2-3). 2.) Check presence of Multi Caution Label (2-2).
  • Page 221 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-18-3 Appearance Inspection For 23” wide monitor For 19” monitor (2-3) (2-2) For 22” wide monitor (OLED) << Console No.>> << Manufacturing date >> (2-1) GE ULTRASOUND KOREA Ltd.

  • Page 222: Mechanical Functions Checks

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-19 Mechanical Functions Checks 4-4-19-1 Monitor and Control panel movement Refer to • 4-3-5 "Monitor Positions Adjustment" on page 4-7 • 4-3-6 "Operator panel position adjustment" on page 4-9...

  • Page 223: Fibroscan Module (Option)

    GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 4-4-23 FibroScan module (Option) NOTE: This test is only applied if the FibroScan option has been installed Perform following tests. Make sure cables are well connected between system and FibroScan Module.
  • Page 224 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 4-5 Application Turnover Check List Complete these checks before returning the scanner to the customer for use: 4-5-1 Software Configuration Checks Table 4-4 Software Configuration Checks...
  • Page 225 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 4-7 Site Log Table 4-5 Site Log DATE SERVICE PERSON PROBLEM COMMENTS Section 4-7 - Site Log 4 - 49...
  • Page 226 GE H PROPRIETARY TO GE EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 4-5 Site Log (Continued) DATE SERVICE PERSON PROBLEM COMMENTS 4 - 50 Section 4-7 - Site Log...
  • Page 227 This chapter explains LOGIQ S8’s system concepts, component arrangement, and subsystem function. It also describes the Power Distribution scheme and probes. NOTE: When not otherwise specified, the contents of this manual and reference to LOGIQ S8 applies to all LOGIQ S8/LOGIQ E8/LOGIQ S8 Vet models. 5-1-2 Contents in this chapter Overview.

  • Page 228: General Information

    IRECTION ERVICE ANUAL Section 5-2 General Information LOGIQ S8 is a digital beam forming curved-, linear- and phased array ultrasound imaging system. The system supports various operating mode such as • B-Mode, M-Mode, Color Flow (CFM) • Power Doppler Imaging (PDI), PW Doppler, CW Doppler •...
  • Page 229 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 5-2-1 System Exterior 5-2-1-1 R1, R2 and R3 Figure 5-1 System Exterior (High cabinet type example) 1.) Monitor 14.) CW pencil probe port 2.) Control panel 15.) ECG Connector 3.) Probe holder...
  • Page 230 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 5-2-1-2 R4 and later Figure 5-2 LOGIQ S8 R4 and later System (Mid cabinet type example) 1.) Wide Monitor 2.) Control panel 3.) Probe holder 4.) Gel warmer 5.) Audio speaker 6.) DVD Drive 7.) Blind cover, B/W printer, Color Printer.
  • Page 231 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 5-2-1-3 Operator Panel Gel Warmer Probe Holder User Define Keys Power Button Probe Holder Option Probe Holder BT Key Integrated A/N Interchangeable Keyboard FREEZE and P1 Key Figure 5-3 R1 - R3 Operator Panel...
  • Page 232 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 5-2-1-4 Probe connector DLP Probe Connector 4 ports “Parking” DLP Connector Single CW Connector (CWD Option) *LOGIQ S8 only Figure 5-5 Probe connector 5-2-2 System Options ECG Connector...
  • Page 233 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 5-2-3 USB Ports 23” Wide monitor: Left side 22” Wide monitor: Right side One direct port One hub port for for user (front) service (side) Figure 5-7 USB Ports on the system...
  • Page 234 USB port. NOTE: R3 console: Use a USB isolator when connect the external power source (non-bus-powered) device to the LOGIQ S8. NOTE: Maximum allowable current through a USB port is 500 mA. Devices connected to a port should not...
  • Page 235 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 5-2-3-4 USB ports on the OPIO (R4 or later) The two USB3.0 Ports are used for USB Storage (USB-HDD and USB Flash Device) Table 5-4 Specification Software version Description USB 3.0, 5 Gbps, 5V 900 mA...
  • Page 236 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 5-2-4 Rear panel 1.) USB Port: USB2.0 Full Speed (R3 and later: No isolated) 2.) HDMI connector: HDMI connector for an external monitor 3.) Ethernet: LAN for InSite Connection (RJ45) 4.) Audio: Audio line out (3.5mm pin jack)

  • Page 237: Power Distribution

    Power Up Sequence Description The Power Up Sequence can be divided in the following steps: 1.) Connect the mains power to the LOGIQ S8 and switch Circuit Breaker to ON position. 2.) Press the Power ON button on the Operator Panel.

  • Page 238: Power Loss Description

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 5-4 Power Loss description A power loss may be due to: • The Mains Switch has been switched to OFF • The Mains cable has been disconnected •...

  • Page 239: Software Overview

    LOGIQ S8 software ........

  • Page 240: Software Options

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 5-6 Software Options NOTE: Elastography Quantification is not available in the United States of America. NOTE: For TUI, VOCAL II, VCI Static, STIC and OmniView, “H46352LJ - 4D Option Kit” is required.
  • Page 241 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 5-5 Software Option list Install available or not Software Options Description R4.2.5x Provides an automated exam script that moves you through an exam step-by-step. This allows you to focus on performing the...
  • Page 242 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 5-5 Software Option list Install available or not Software Options Description R4.2.5x The user can enhance detectability of the biopsy in the tissue B Steer+ without slanting the entire B-Mode image. B Steer+ functionality is only available with linear probes.

  • Page 243: Hardware Options

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 5-7 Hardware Options. Table 5-6 Hardware option list SW Revision R4.2. Hardware Options Description Power Assistant upgrade for R1 Shear Wave Hardware upgrade for IB Fibro/Extended Battery Hardware upgrade for...
  • Page 244 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 5-6 Hardware option list SW Revision R4.2. Hardware Options Description LE8 R3 V-Nav starter kit with software key LS8 R3 Needle Tracking kit with software key LS8 R4 Needle Tracking kit with software key...
  • Page 245 LS8 Small Probe Adapter LOGIQ S Small Probe Adapter Probe Cable Hanger Printer Option BW Sony UP-D897MD Running change for LOGIQ S8 R2 and LOGIQ E8. (not yet) * UP-D898 can be used on LOGIQ UP-D898 BW Printer kit S8 R2.2.1 or later.
  • Page 246 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 5-6 Hardware option list SW Revision R4.2. Hardware Options Description LS8 UVC Off-board installation kit LS8 Off-Board UVC AC Adaptor * * Japan model is different H-Cat 5 - 20 Section 5-7 - Hardware Options.
  • Page 247 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 5-7-1 LOGIQ S8 R4 - FibroScan Option 5-7-1-1 FibroScan Screen Figure 5-10 FibroScan Screen 5-7-1-2 FibroScan Module Box Figure 5-11 FibroScan Module Box Section 5-7 - Hardware Options.
  • Page 248 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 5-7-1-3 FibroScan mounting position Figure 5-12 FibroScan mounting position 5-7-1-4 FibroScan Signal Connection Figure 5-13 Signal Connection 5-7-1-5 FibroScan Probe 1.Electrodynamic transducer 2.Measurement button 3.Indicator light (LED) 4.Ultrasonic transducer...
  • Page 249 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 5-7-1-6 FibroScan Touch Panel Figure 5-15 FibroScan Touch Panel Preset Parameter Description M or XL Press M to activate M+ probe. Press XL to activate XL+ probe. Note: If only one FibroScan probe is connected, the exam type is automatically activated when entering the FibroScan mode.
  • Page 250 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 5-7-1-8 FibroScan Probe Calibration Calibration Indicator • Probe needs to be calibrated every 2 years • A message will be displayed 14 days prior calibration expiration date, as well as if the calibration has expired.

  • Page 251: Regional And Peripheral Options

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 5-8 Regional and Peripheral Options 5-8-1 Regional Options. Table 5-7 Regional Option Optional Power Cables Destination Set - UK Destination Set - South Africa Destination Set - Argentina...

  • Page 252: Air Flow Distribution

    5-9-1 Air Flow Distribution Through the filter grid on the front of the system, air flow into the LOGIQ S8. By means of the 1 FAN, air is blown through the nest-box, and the warm air exits the system through holes in the left side panel and rear of the system.

  • Page 253: Product Manuals

    The operator manuals should be fully read and understood before operating the LOGIQ S8 and also kept near the unit for quick reference. The online versions of the operator manuals are available via the Help function (F1 key) on LOGIQ S8’s operator panel.
  • Page 254 LOGIQ E8 based on LOGIQ S8. So LOGIQ E8 uses same electrical parts and application software. LOGIQ E8 has a similar console to LOGIQ S8. But these consoles are not able to change to each other. Because the product name is deferent in regulatory.
  • Page 255 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Figure 5-19 LOGIQ E8 Emblem position - R4 system Section 5-11 - LOGIQ E8 5 - 29...
  • Page 256 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL This page was intentionally left blank. 5 - 30 Section 5-11 - LOGIQ E8...
  • Page 257 Although some tests may be optional they should only be performed by qualified personnel. NOTE: When not otherwise specified, the contents of this manual and reference to LOGIQ S8 applies to all LOGIQ S8/LOGIQ E8/LOGIQ S8 Vet models. Section 6-1 - Overview...
  • Page 258 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 6-2 Monitor Adjustment 6-2-1 19” LCD Monitor The digital control panel is located at the front of the color monitor. It is NOT recommended to change the pre-adjusted settings.
  • Page 259 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 6-2-1-1 Brightness/Contrast 6-2-1-1-1 Brightness Adjusting the monitor’s contrast and brightness is one of the most important factors for proper image quality. If these controls are set incorrectly, the Gain, TGC, Dynamic Range and even Acoustic Output may have to be changed more often than necessary to compensate.
  • Page 260 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 6-2-1-1-3 Gamma 1.) Press the MENU (middle) key of the monitor controls over 10 sec. 2.) Select the Picture -> Color Temp -> GAMMA by pressing the < LEFT or RIGHT > button to move the cursor and the MENU (middle) key.
  • Page 261 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 6-2-1-2 Function Figure 6-4 Function 6-2-1-2-1 Scale 1.) Press the MENU (middle) key of the monitor controls over 10 sec. 2.) Select the FUNCTION -> Scale by pressing the < LEFT or RIGHT > button to move the cursor and the MENU (middle) key.
  • Page 262 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 6-2-1-2-3 Memory Recall 1.) Press the MENU (middle) key of the monitor controls over 10 sec. 2.) Select the FUNCTION -> MEMORY RECALL by pressing the < LEFT or RIGHT > button to move the cursor and the MENU (middle) key.
  • Page 263 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 6-2-1-3 Figure 6-6 OSD 6-2-1-3-1 Language 1.) Press the MENU (middle) key of the monitor controls over 10 sec. 2.) Select the OSD -> LANGUAGE by pressing the < LEFT or RIGHT > button to move the cursor and the MENU (middle) key.
  • Page 264 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 6-2-2 22” (OLED) and 23” Wide Monitor Adjustment NOTE: There are buttons on the rear cover of the 22" wide monitor (OLED), DO NOT use those buttons for adjustment.
  • Page 265 Brightness/Contrast setting is changeable only when Room Profile setting is “User Defined”. In Utility -> System -> System Display, you can select “Last Used” (Factory default) for Room Profile. If you select and save “Last Used” in this page, the LOGIQ S8 starts with last used Room Profile setting every time.
  • Page 266 Section 6-3 Volume Navigation Calibration Procedure 6-3-1 Purpose of this section The Volume Navigation Calibration Procedure within the LOGIQ S8 is described in this section. 6-3-2 Overview The Volume Navigation system is factory calibrated. However, small variations in the electromagnetic sensors, sensor brackets and the probes themselves can create system-to-system variation.
  • Page 267 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 6-3-4 Setup Connect a service key to the system. Set the system up for V Nav by connecting the transmitter and sensors. Attach the sensor/biopsy bracket to the probe, making sure to use the correct bracket for the probe.
  • Page 268 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 6-3-5 Measure Initial Accuracy In order to know if the calibration correction is good, you need a baseline measurement of the current accuracy. 1.) Identify a point in the phantom (optional) that you can see from multiple angles. For example, from the top of the phantom (optional), from the top of the phantom with the probe turned 90 degrees and from the side of the phantom.
  • Page 269 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 6-3-6 Perform Calibration The calibration buttons referred to are found on page 2 of the V Nav touch panel. NOTE: Use the service key to see the calibration buttons.
  • Page 270 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 6-3-6Perform Calibration (cont’d) 9.) Select the Calibration Next Point button. A note on the status bar appears indicating that the Point 2 has been added. 10.)Repeat steps 5 through 8 for a point of interest that is away from the first point of interest.
  • Page 271 There are different options to acquire this data that would give different results. NOTE: When not otherwise specified, the contents of this manual and reference to LOGIQ S8 applies to all LOGIQ S8/LOGIQ E8/LOGIQ S8 Vet models. 7-1-2 Contents in this chapter Overview.
  • Page 272 Local Access (R1 to R4): via Utility - Service • Remote Access to Service Platform: This offers GE technicians the possibility to view the entire customer’s desktop and operation system. Remote access to the LOGIQ S8 requires permission and customer input to run diagnostics.
  • Page 273 LOGIQ S8 scanner requires permission and customer input before a GE service technician or OLC can access the customer’s ultrasound scanner remotely. “Disruptive Mode” can be selected by the customer directly on the LOGIQ S8 ultrasound system, or remotely by the service technician or OLC.
  • Page 274 Customer Granting Full Remote Access Permission to GE Service Technician 7-2-5-1 If GE Service Technician requests Remote Access Permission If a GE Service technician requests remote access to your LOGIQ S8 scanner, following “InSite Notification” appears on the systems screen. 1.) Enable “Disruptive Mode” feature by confirming Yes.
  • Page 275 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 7-3 Gathering Troubleshooting Data (R1 to R4) 7-3-1 Purpose of this Section Problem images and system data (logs) can be acquired at the device or through remote diagnostics (InSite).
  • Page 276 NOTE:This information is normally collected with the Alt+D or Gather Logs utility. Product Name = LOGIQ S8 or LOGIQ E8 1.) From the touch panel, select Utility -> System-> About. Figure 7-5 System About - R1 Figure 7-6 System About - R2 and later 2.) Record software version and System Image version...
  • Page 277 R4" on page 7-20. 1.) Position the Windows pointer on the GE InSite icon at the bottom of the display. 2.) Press the right Trackball Set key. Select Contact GE. The RFS screen opens. Figure 7-7 Contact GE - Request for Service...
  • Page 278 Error message is displayed. The request is NOT sent! NOTE: The request is saved in QUEUE for reviewing and/or re-sending. Figure 7-9 Contact GE - Queue 7 - 8 Section 7-3 - Gathering Troubleshooting Data (R1 to R4)
  • Page 279 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-3-4 Collecting a Screen Capture with Logs NOTE: Login before gathering log files. To gather log files, the system requires a user to be logged in. The error message below appears when hitting Alt+D key without any user logged in.
  • Page 280 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-3-4 Collecting a Screen Capture with Logs (cont’d) Is the issue repeatable? Imaging mode, probe, preset/application. Media brand, speed, capacity, type. Save secondary image capture, cine loop, 4D multi volume loop.
  • Page 281 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-3-4 Collecting a Screen Capture with Logs (cont’d) R3.x.x or later: Zip file configuration Zipped_log_without_protected_info. Zipped_log_including_protected_info 7-3-4-1 Marking Log files If a customer is experiencing issues during operations, the event can be marked and logged by pressing Alt+1 or Alt+2 when they occur.
  • Page 282 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-3-5 Capturing Service Logs with ALT+D The following is a list of the Service logs captured during an ALT+D log capture: Figure 7-12 Log example 7 - 12...
  • Page 283 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-3-6 Screen captures To capture screen images that can be used for diagnostic and troubleshooting purposes. 7-3-6-1 Ctrl+PrintScreen Shortcut A Ctrl+PrintScreen shortcut is available for quickly capturing the image displayed on the system. Images captured using this shortcut are saved in the d:\export\service\image directory using both the JPEG (.jpg) and raw DICOM (.dcm) formats.
  • Page 284 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-3-7 Capturing Network Logs with Network Sniffer Logs collected should be stored under d:/log/Sniffer folder to ensure they form part of general log collection Alt+D or Collect Log.
  • Page 285 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-3-7 Capturing Network Logs with Network Sniffer (cont’d) Use filters to limit the captured data. Filter by IP or by IP and port number. By IP only: press on Capture Filter.
  • Page 286 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-3-7 Capturing Network Logs with Network Sniffer (cont’d) By IP and port: Select Capture filter. 4.) Select New. 5.) Edit name for example DICOM port 104. 6.) Enter the string with the following syntax: port xxx and host yy.yy.yy.yy, where xxx is the port number of “My Computer”...
  • Page 287 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-3-7 Capturing Network Logs with Network Sniffer (cont’d) 10.) Press Alt+N to restore Sniffer window and observe the network activity. Figure 7-16 Sniffer Window and Network Activity A.) “Packet List” pane - the packet list pane displays all the packets in the current capture file. Each line in the packet list corresponds to one packet in the capture file.
  • Page 288 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-3-7 Capturing Network Logs with Network Sniffer (cont’d) In addition to the pre capture filter, use the Filter tool on the screen to filter what is displayed. Filter the DICOM packets, since they are the most probable for the troubleshooting.
  • Page 289 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-3-7 Capturing Network Logs with Network Sniffer (cont’d) 14.) Select Displayed. This will save only the filtered values rather than the entire capture. 15.) Select SAVE. If you perform Alt+D or Gather Logs, these sniffer logs will be included in the zip file.
  • Page 290 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 7-4 Service Desktop (CSD) - R1 to R4 7-4-1 Purpose of this Section This section describes the features of the Common Service Desktop (CSD). NOTE: To run diagnostics, you should detach all probes.

  • Page 291: Global Service User Interface (Gsui)

    7-4-3 Global Service User Interface (GSUI) Internationalization The user interface provided by the service platform is designed for GE personnel and is in English only. There is no multi-lingual capability built into the Service Interface. Service Login 1.) Local Access (R1 to R4) via Utility - Service.

  • Page 292: Csd Top Page

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-4-4 CSD Top Page 7-4-4-1 General Layout Table 7-2 CSD Home Page System Information System ID, Serial, IP Address, InSite Status, etc. Connected Probes Connected and System recognized probe listed...

  • Page 293: Error Logs

    3.) SEARCH - enables to enter case-sensitive text to be filtered from logs or pages currently viewing 4.) FILTER - available to users with the GE Service access level. Select the System Logs option to select default options to be filtered from the System Logs.

  • Page 294: Diagnostics

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-4-6 Diagnostics The Diagnostic page uses a web-controlled user interface to provide access to common service components and perform diagnostics. Non-Interactive: The tests are performed without the user’s intervention.

  • Page 295: Image Quality

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-4-7 Image Quality In the Image Quality page, you can verify image quality. Figure 7-24 Common Service Desktop - Image Quality This page is not populated in this version.

  • Page 296: Configuration

    Figure 7-25 Common Service Desktop - Configuration Remote access is ONLY possible if the service platform is properly configured (either by the user NOTICE or a GE technician at site). !! NOTICE: 7 - 26 Section 7-4 - Service Desktop (CSD) - R1 to R4...

  • Page 297: Utilities - Common Utilities

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-4-10 Utilities - Common Utilities 7-4-10-1 Event Log Viewer 1.) Select the log you wish to view: - Application link = an event log relative to application events...
  • Page 298 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Figure 7-27 Disruptive Mode Window 7-4-10-3 Disk Usage View capacity and usage statistics for the different disk drives. Figure 7-28 Disk Usage Window 7 - 28 Section 7-4 - Service Desktop (CSD) - R1 to R4...
  • Page 299 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-4-10-4 IP Configuration View Windows IP configuration and LAN connection data. Figure 7-29 IP Configuration 7-4-10-5 Network Status View data for active network connections. Figure 7-30 Network Status Window...
  • Page 300 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-4-10-6 Windows Services View the Windows Services that are started and running. A Windows Service is a computer program that has been automatically started and is running in the background on the computer.
  • Page 301 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-4-10-8 Anti Virus Software Control Select [Disable] to disable the Anti-Virus software if needed. Figure 7-33 Anti Virus Software Control Window NOTE: (R4) If the “Advanced Security” software option installed, and the Anti-Virus software has not been disabled, the following message appears.
  • Page 302 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-4-10-9 Shared Resources This screen displays all shared network resources on this system. Figure 7-34 Shared Resources Window 7-4-10-10 System Shutdown System Shutdown gives you the ability to Restart or Shutdown the system when using Virtual Console Observation from a remote computer.
  • Page 303 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-4-10-11 Gather Logs Utility Click the Gather Logs button to prepare them for retrieval by the On Line Center. The logs are compressed into a .zip file and the file path and file name is displayed on the window.
  • Page 304 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-4-10-13 Image Compress & Delete Utility Select the images you want to compress or delete. This example shows no images available at this time. • Compress Files = compresses images into a .zip file.
  • Page 305 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-4-11 Utilities - Scanner Utilities 7-4-11-1 Reset Database Remove Patient data from database. Figure 7-40 7-4-11-2 Clean Userdefs Remove User defs under D:\scanner\target\resources. Figure 7-41 Clean Userdefs Section 7-4 - Service Desktop (CSD) - R1 to R4...
  • Page 306 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-4-11-3 DICOM Verify This utility provides an easy way to verify DICOM connectivity between the scanner and DICOM devices on the network. 1.) Enter AE Title, IP Address, and Port values of the DICOM device.

  • Page 307: Replacement

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-4-12 Replacement Field is not populated. 7-4-13 Field is not populated. Figure 7-43 Common Service Desktop - PM Section 7-4 - Service Desktop (CSD) - R1 to R4...
  • Page 308 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 7-5 Gathering Troubleshooting Data (R4.2.5x and later) 7-5-1 Purpose of this section Problem images and system data (logs) can be acquired at the LOGIQ™ S8 or through service remote connectivity.
  • Page 309 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-5-3 Shortcut keys There are several shortcut keys on the LOGIQ™ S8 that can be useful during troubleshooting: Table 7-3 Shortcut Keys Description Alt+1 or Alt+2 Marks events in the log file. Used for the flagging issues during operation.
  • Page 310 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-5-4 Collecting a screen capture with logs If the LOGIQ™ S8 malfunctions, simultaneously press the Alt+D keys. Alt+D is available at all times and collects a screen capture of the image monitor, user-defined presets, and these logs: •...
  • Page 311 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-5-4 Collecting a screen capture with logs (cont’d) To collect a screen capture with logs: 1.) Press Alt+D. The System Problem Reporting dialog box opens. 2.) Enter the following information:...
  • Page 312 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-5-4 Collecting a screen capture with logs (cont’d) Double check the media that you made to ensure it contains the file. An example is shown in Figure 7-45 "Example of Zipped Trouble Image and Logs File" on page 7-42.
  • Page 313 To collect a trouble image you need to enable Transfer Images (captured without patient information) to GE under ADMIN > System Admin. To collect the image, press the P1 key (copy to hard drive). This places an unidentified .jpeg image in the D:\Log \DL folder.
  • Page 314 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-5-5 Capturing network logs to use for troubleshooting Use the Network Capture utility to capture network logs. Once the logs are captured and extracted from the system, use Microsoft Message Analyzer to convert the output, and then Wireshark (or some other network sniffer) to analyze it.
  • Page 315 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 6.) To export the .etl file to .cab, select File > Save As and then select Save As or Export. If the network capture was of a wireless connection, Microsoft Message Analyzer creates a .pcap file that does not have any of the packets and is probably useless.
  • Page 316 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 7-6 Service Desktop (R4.2.5x and later) Contents in this section 7-6-1 Purpose of this section ..........7-46 7-6-2 Disruptive mode .

  • Page 317: Disruptive Mode

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-6-2 Disruptive mode Disruptive mode is a way to control interruptions to operation of the LOGIQ™ S8. Disruptive mode is required whenever service performs a function that may disrupt a normal scan. Activating Disruptive mode results in a red message displayed on the task bar.

  • Page 318: Licenses

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-6-4 Licenses With Service Basic Access (Class A), these are the available options: • HOME • Utilities Change Password Data Transfer Delete Files Gather Logs Network Capture SSA License Third Party Licenses •...

  • Page 319: Home

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-6-5 Home Home configurations vary depending upon the purchased service level. Figure 7-49 Home with Class A Access For more information, see: • "System Information" on page 7-50 •...
  • Page 320 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL System Information System Information displays general information about the LOGIQ™ S8. When the LOGIQ™ S8 has been successfully configured with the back office, these elements will have the corresponding values: Agent Registered will be Yes •...
  • Page 321 • Not Available – The agent is not running or has not been configured. Model Number GE part number for the LOGIQ™ S8. The same number as listed on the rating plate. Serial Number Serial number of the LOGIQ™ S8. The same number as listed on the rating plate.
  • Page 322 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Software Status Use Software Status to view general information about the software installed on the LOGIQ™ S8. The information on Software Status is available to all service class licenses.
  • Page 323 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Connected Probes Connected Probes shows probes connected to the LOGIQ™ S8. The order on the user interface is top down matching the left-to-right order on the LOGIQ™ S8.

  • Page 324: Utilities

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-6-6 Utilities Utilities configurations vary depending upon the service class. For more information, see: • "Change Password" on page 7-55 • "Data Transfer" on page 7-57 • "Delete Files" on page 7-59 •...
  • Page 325 RISK OF LOSING DATA. CAUTION IF THE PASSWORD IS LOST, GE WILL NOT BE ABLE TO RECOVER OR RESET IT. LOSS OF A PASSWORD MAY RESULT IN THE LOSS OF PATIENT DATA. The information on Change Password is available to all service class licenses. Change Password is not available through a remote connection.
  • Page 326 2.) From User Type, select one of the following: GEService – This is the Windows user for GE Service. Both file transfer and SSH depend on this user and password combination. When using SSH in FFA, the user and password will always be requested.
  • Page 327 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Data Transfer Data Transfer provides a way to do the following: • View information about past transfers of (APM) information. • Set up automatic/scheduled transfer of allowed data files from the LOGIQ™ S8 to the server.
  • Page 328 Transfer Machine Logs to GE – Default is checked Transfer Operator Information to GE Transfer Images (captured without patient information) to GE – Default is checked. 3.) Click Save. 4.) Navigate to Utility (second page) > Service > Utilities > Data Transfer.
  • Page 329 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Delete Files Delete Files displays all the files and folders present in the D:\Service folder and allows for their deletion. Deleting unneeded files improves performance and reduces the need to defragment the disk drive.
  • Page 330 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Gather Logs Gather Logs provides a way to collect system logs and place the log files in the D:\Service directory for retrieval by the online center. These log files do not include protected data such as crash dumps and keyboard shadow logs.
  • Page 331 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Network Capture Network Capture displays network traffic between the LOGIQ™ S8 and configured devices. A network capture outputs two log files: one for main logging with no protected information and another including protected information.
  • Page 332 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL To perform a network capture: 1.) Navigate to Utility (second page) > Service > Utilities > Network Capture. 2.) From Network Capture, do the following: Under Maximum Size, select the allowed size of the generated log file.
  • Page 333 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL SSA License SSA License provides a way to do the following: • When inserted, view the details of an SSA key. • View the status of the service class options.
  • Page 334 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Third Party Software Licenses Third Party Software Licenses displays the third-party software licenses used as part of the service platform. The information on Third Party Software Licenses is available to all service class licenses.

  • Page 335: Options

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-6-7 Options Use Options to: • View software options. • View software option details. • Add (or delete) a valid option key, add a duplicate option key, not add an invalid option key, and ask for confirmation before deleting an option key.

  • Page 336: Agent Configuration

    Element Description Agent Configuration Phone number for the person at the customer site a GE remote service engineer Contact Details would contact. The phone number is entered during installation and reviewed at every service call to make sure the information is correct.
  • Page 337 • Not Available – The agent is not configured or running. Agent Model Number GE part number for the LOGIQ™ S8. The same number as listed on the rating plate. Serial number of the agent (read-only). If the agent is not registered with a serial Serial Number number, this field is populated with the serial number of the LOGIQ™...
  • Page 338 Connectivity Troubleshooting ..........7-87 7-7-2 Shortcut Keys There are several Shortcut keys to be utilized on the LOGIQ S8: Alt + 1 or Alt + 2 to mark events in the log file. Used for the flagging intermittent issues during •...

  • Page 339: System Does Not Boot Up

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-7-3 System does not boot up System doesn’t boot Verify that Is Standby Switch - Power Cord is connected to Mains illuminated ? - Power Switch is turned on...

  • Page 340: Noise Disturbs The Image

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-7-4 Noise disturbs the Image Noise is shown in Image. Is there any electrical devices that affect the scanner? Keep the scanner away from those electrical devices. Use another wall socket.

  • Page 341: Trackball - Impaired Sensitivity

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-7-5 Trackball - Impaired sensitivity Trackball has low sensitivity. Set up the appropriate trackball response time. (via [Speed] and [Acceleration] in the Utility - System - General - Trackball. Refer to...
  • Page 342 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-7-5-1 Cleaning the trackball To keep the right response of the trackball, frequently clean the trackball with a disposable soft, dry, lint free cloth; e.g. lens cleaner cloth, in accordance with procedure below.

  • Page 343: Printer Malfunction

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-7-6 Printer Malfunction Printer malfunction Is printer Check all signal and power supply cable properly connections between Printer and Scanner connected? Load paper by using the correct format.

  • Page 344: 19" Monitor Troubleshooting

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-7-7 19” Monitor Troubleshooting NOTE: Reset the monitor settings to the factory defaults prior to troubleshooting the monitor. Refer to 6-2-1-2- 3 "Memory Recall" on page 6-6. Figure 7-66 Monitor Troubleshooting...

  • Page 345: Universal Video Converter Troubleshooting

    Check these items Check the power cord is properly connected and power LED is lighting. Check each signal output setting is properly set. Refer to DIRECTION 5422470, LOGIQ S8 CABINET AND DEVICES INSTALLATION INSTRUCTIONS - Section7-3 or LOGIQ S8 Option Installation Instruction Chapter 4.

  • Page 346: Extended Battery Option Trouble Shooting

    Make sure if “Always “is not selected on the following check box (Utility=>setting=>General). Cannot go to Off line scanning Note: LOGIQ S8/E8 R4 does not support Off-line-scanning function on PowerAssistant Option. mode (unintentionally go to Power Make sure if Battery Remaining Capacity is enough (if battery remaining capacity is quite low,...

  • Page 347: Mode Encoder Works Twice When Pushed Button Once

    It occasionally sounds like a correct setting from a cap when assembled it improperly. 7-7-13 Sticky buttons The cause may be dust/liquid into a button. Call GE Service. 7-7-14 Mode button failure Other function works when push a mode button / Mode button fail to respond even if you push a button Call GE Service.

  • Page 348: Pc Printer Installation

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-7-15 PC Printer Installation If the following message displays when you connect the PC Printer first time to the system, execute the following procedures. Figure 7-67 PC Printer message 1.) Click [OK] and shutdown the system.

  • Page 349: Fibroscan Module (Fsim) Trouble Shooting

    1. Make sure Green LED on FibroScan Module is ON. BLue LED on FibroScan Module is OFF 2. Reboot the system. If blue LED is still OFF after 90 seconds, call GE service. 1. Make sure Green LED on FibroScan Module is ON.
  • Page 350 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-7-16-1 Note for FIbroscan 1.) Sleep mode FibroScan may not start after sleep mode because the time for booting the FibroScan is not enough. Do not use sleep mode when using FibroScan.

  • Page 351: Fibroscan Probe

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 2.) FibroScan Report and Probe button do not work properly If FibroScan measurement and another function are performed at the same time, FibroScan functions occasionally do not work properly.

  • Page 352: Privacy And Security Trouble Shooting

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-7-18 Privacy and Security Trouble Shooting 7-7-18-1 Password Policies Trouble Recovery/Workaround If userdefs is backed up, restore the userdefs. Lost or forgot a password for a user. If there is no backup, there is no workaround or recovery procedure.

  • Page 353: When The Touch Panel Does Not Response

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-7-20 When the touch panel does not response From R4 system, the touch panel changes to electrostatic type. If the keys does not respond, clean the touch panel first. If the gel or somehting remains on the touch panel, it does not reposnd.

  • Page 354: Noise Troubleshooting

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-7-22 Noise Troubleshooting 7-7-22-1 Noise Ultrasound machines are susceptible to Electromagnetic Interference (EMI) from radio frequencies, magnetic fields, and transients in the air or wiring. They also generate EMI. Possible EMI sources should be identified before the unit is installed.
  • Page 355 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-7-22-2 Noise picked up from the air Table 7-17 Noise Conditions Picked Up from the Air Symptom Cause Solution Noise is coherent -“penlight noise” pointing down in the picture due to the Test whether the noise is picked up by a probe cable.

  • Page 356: Electromagnetic Interference (Emi) Troubleshooting

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-7-23 Electromagnetic Interference (EMI) Troubleshooting 7-7-23-1 Prevention/abatement For EMI rules and details, see "EMI Limitations" on page 2-4. 7-7-23-2 Different power outlet Connect the LOGIQ™ S8 to another power outlet and check to see if the noise changes or disappears.

  • Page 357: Connectivity Troubleshooting

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-7-24 Connectivity Troubleshooting For information on connectivity setup, see Section 3-8 "Setting Up Connectivity and Tips" on page 3-39. Table 7-19 Connectivity Conditions Symptom Cause Solution Open a command prompt.
  • Page 358 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 7-19 Connectivity Conditions (Continued) Symptom Cause Solution Slow response from the DICOM server Check device configuration. Increase the time out properties. Large data sets Check device configuration. Increase the number of parallel Server limitations ports if possible.
  • Page 359 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-7-25 User Group Management and User Right Control (For R4) 7-7-25-1 Cannot remove the Group Membership attribute Affected version; R4 Issue; Once a Group membership attribute is added, the system does not allow you to remove it. You can uncheck the attribute and save, but when returning to the same page, the attribute remains checked.
  • Page 360 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL The table shows whether Group Rights work properly or not. UI caption Functionality Work properly Allow to access Admin configuration. Can access to Connectivity and Admin Admin pages in Utility if user has this right.
  • Page 361 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 7-8 Error messages Table 7-20: Error messages The system has detected the lower air filter requires cleaning. Please clean the lower filter. 1. Shutdown the system. 2. Clean the air filter according to "How often should maintenance tasks be performed?"...
  • Page 362 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 7-20: Error messages Information “Starting Battery Operation” Condition: After unplugged and waiting to enter battery power mode (3 seconds). Information “Running on Battery. Key operation locked.” Condition: Battery power mode (power saving, locked keys, etc.)
  • Page 363 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 7-8-1 FibroScan Module Error messages and Logs Table 7-21: Error messages and Logs Message: A system reboot is required to connect to the FibroScan module. The system has detected FibroScan Module connection is not available.
  • Page 364 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL This page was intentionally left blank. 7 - 94 Section 7-8 - Error messages...
  • Page 365 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Chapter 8 Renewal Parts Section 8-1 Overview 8-1-1 Contents in this chapter Overview............. 8-1 Optional Peripherals and Accessories .
  • Page 366 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 8-2 Optional Peripherals and Accessories 8-2-1 Printers Table 8-1 Optional Peripherals and Accessories - Printers Part Name Part Number Description Digital B/W Video Printer, USB-Port. Digital B/W Video Printer...
  • Page 367 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 8-1 Optional Peripherals and Accessories - Printers Part Name Part Number Description HP OfficeJet PRO 8100 5716062 ePrinter 5763696 HP OfficeJet PRO H8210 NOTE: The illustrations may not correspond to the actual product!
  • Page 368 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 8-3 Probes Table 8-2 Probe Description Part Part Number Name Illustration Application Feature Description Abdomen, Vascular B, CHI, CF, PDI, M, Anatomical M, PW, 5304539 C1-5-D Non RoHS. Replaced...
  • Page 369 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 8-2 Probe Description Part Part Number Name Illustration Application Feature Description 5410800 11L-D Vascular (No B, CHI, CF, PDI, M, Anatomical M, PW, transcranial), Small B-Flow, B-Flow Color, Contrast, Strain...
  • Page 370 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 8-2 Probe Description Part Part Number Name Illustration Application Feature Description KTZ280168 3Sp-D Cardiac, B, CHI, CF, PDI, M, MCF, Anatomical M, Transcranial, PW, CW, TVI, TVD, Virtual Convex,...
  • Page 371 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 8-2 Probe Description Part Part Number Name Illustration Application Feature Description C3-10-D Pediatric, Neonatal, B, CHI, CF, PDI, M, Anatomical M, PW, 5493012 Vascular (No B-Flow, B-Flow Color, CrossXBeam,...
  • Page 372 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 8-4 Power Cord Table 8-3 Power Cord Part Name Part Number Description 5182611 Power Cord for India 5182235 Power Cord for Switzerland 5182816 Power Cord for UK/HK...
  • Page 373 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 8-3 Power Cord Part Name Part Number Description 5182940 Power Cord for Italy 5182942 Power Cord for Argentina 5182453 Power Cord for Israel Power Cord 110V for Canada/USA/JPN...
  • Page 374 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 8-3 Power Cord Part Name Part Number Description Power Cord for Canada/USA/ Japan 2388982 Replace with 6736114-3 and 5669995 5399665 Power Cord for Brazil 5408183 Power Cord for South Africa...
  • Page 375 9-1-1 Periodic maintenance inspections It has been determined by engineering that your LOGIQ S8 system does not have any high wear components that fail with use, therefore no Periodic Maintenance inspections are mandatory. Some Customers Quality Assurance Programs may require additional tasks and or inspections at a different frequency than listed in this manual.

  • Page 376: Warnings

    Testing results, corrective action and the effects of corrective action must be documented and maintained on the site. Your GE service representative can help you with establishing, performing and maintaining records for a quality assurance program. Please contact us for coverage and/or price for service.

  • Page 377: Maintenance Task Schedule

    Your GE Service Representative has an in-depth knowledge of your LOGIQ™ S8 ultrasound scanning system and can best provide competent, efficient service. Please contact us for coverage information and/or price for service.
  • Page 378 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 9-1 Customer Care Schedule Item Service at Indicated Time Notes Remove trackball ring; open the trackball housing and Please record it in the • Trackball Cleaning take out the trackball to clean it with soft tissue and systems setup screwdriver shaft.
  • Page 379 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Table 9-1 Customer Care Schedule Item Service at Indicated Time Notes Battery deterioration When “Battery When the system detects the battery deterioration, the • deterioration” message will Battery “Battery deterioration”...

  • Page 380: Tools Required

    ERVICE ANUAL Section 9-5 Tools required 9-5-1 Special tools, supplies and equipment Also refer to 8-2-6 "Tools needed for servicing LOGIQ S8/LOGIQ E8" on page 8-5. Table 9-2 Overview of requirements for periodic maintenance Tool Comments Digital Volt Meter (DVM) Anti Static Kit Typically includes antistatic-mat, wrist strap and ground cable.

  • Page 381: System Maintenance

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 9-6 System maintenance 9-6-1 Preliminary checks The preliminary checks take about 15 minutes to perform. Refer to the system user documentation whenever necessary. Table 9-3 System checks...
  • Page 382 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-6-2 Functional checks The functional checks take about 60 minutes to perform. Refer to the Basic User Manual whenever necessary. 9-6-2-1 System functional checks Table 9-4 System Functional Checks...
  • Page 383 If any peripherals or options are not part of the system configuration, the check can be omitted. Refer to Section 5-8 "Regional and Peripheral Options" on page 5-25 for a list of approved peripherals. Table 9-5 GE approved Peripheral/Hardware Option Functional Checks Step Item Description Verify hardcopy output of the B/W video page printer.
  • Page 384 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-6-3 Cleaning 9-6-3-1 General Cleaning Frequent and diligent cleaning of the LOGIQ™ S8 reduces the risk of spreading infection from person to person, and also helps to maintain a clean work environment.
  • Page 385 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-6-3-3 Air filter cleaning Clean the system's air filters to ensure that a clogged filter does not cause the system to overheat and reduce system performance and reliability. It is recommended the filters be cleaned every two weeks, but the requirements will vary with environment.
  • Page 386 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 2.) Pull out the air filter with the frame. Figure 9-3 Remove the air filter 3.) Dust the filter with a vacuum cleaner and/or wash it with a mild soapy solution. If washed, rinse and dry the filter before re-installation.
  • Page 387 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-6-4 Physical inspection Table 9-9 Physical Checks Step Item Description Labeling Verify that all system labeling is present and in readable condition. Scratches & Dents Inspect the console for dents, scratches or cracks.
  • Page 388 The Basic User Manual and/or care card provides a complete description of probe care, maintenance, cleaning and disinfection. Ensure that you are completely familiar with the proper care of GE probes. Ultrasound probes can be easily damaged by improper handling. Review the Basic User Manual of LOGIQ™...
  • Page 389 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-6-5-3 Basic Probe Cleaning and/or Disinfection Refer to the Basic User Manual of LOGIQ™ S8 for details on cleaning. Failure to follow the prescribed cleaning or disinfection procedures will void the probe’s CAUTION warranty.

  • Page 390: Using A Phantom

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 9-7 Using a Phantom The Use of a Phantom is not required during Preventive Maintenance. Customer may use it as part of their Quality Assurance Program tests.

  • Page 391: Electrical Safety Tests

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 9-8 Electrical Safety Tests 9-8-1 Safety test overview To minimize risk of electric shock, only trained persons are allowed to perform the WARNING WARNING electrical safety inspections and tests.
  • Page 392 CAUTION last year etc). In case of unexplainable abrupt changes of safety-test results consult experienced authorized service personnel or GE for further analysis. In accordance with these standards, fault conditions like Reverse Polarity of the supply mains and Open Neutral are no longer required for field evaluation of leakage current. Because the main source of leakage current is the mains supply, there are different acceptance limits depending on the configuration of the mains (100-120 or 220-240).
  • Page 393 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-8-2 GEHC Leakage Current Limits (cont’d) Table 9-13 ISO (on Dale 600) and Mains Applied (on Dale 601) Limits * Probe Type Measurement µA 1000 µA *ISO (on Dale 600) and Mains Applied (on Dale 601) refer to the sink leakage test where mains (supply) voltage is applied to the part to determine the amount of current that will pass (or sink) to ground if a patient contacted mains voltage.
  • Page 394 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-8-3 Outlet Test - Wiring Arrangement - USA & Canada Test all outlets in the area for proper grounding and wiring arrangement by plugging in the neon outlet tester and noting the combination of lights that are illuminated.
  • Page 395 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-8-4 Grounding Continuity Electric Shock Hazard. The patient must not be contacted to the equipment during this test CAUTION Measure the resistance from the third pin of the attachment plug to the exposed protectively - earthed metal parts of the case.
  • Page 396 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-8-5 Chassis leakage current test Electric Shock Hazard. When the meter's ground switch is OPEN, don't touch the Ultrasound CAUTION system! Equipment damage possibility. Never switch the Polarity and the status of Neutral when the CAUTION Ultrasound system is powered ON.
  • Page 397 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-8-6 Data sheet for enclosure/chassis leakage current Table 9-15 below shows a typical format for recording the enclosure/chassis leakage current. Measurements should be recorded from multiple locations for each set of test conditions.
  • Page 398 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-8-7 Isolated patient lead (source) leakage-lead to ground Equipment damage possibility. Never switch the Polarity and the status of Neutral when the CAUTION system is powered ON. Be sure to turn the system power OFF before switching them using the POLARITY switch and/or the NEUTRAL switch.
  • Page 399 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-8-7-2 Generic Procedure (cont’d) For each combination, the operating controls, such as the lead switch, should be operated to find the worst case condition. Figure 9-8 Test Circuit for Measuring Patient Lead Leakage...
  • Page 400 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-8-8 Isolated patient lead (source) leakage–lead to lead Select and test each of the ECG lead positions (except ALL) on the LEAD selector, testing each to the power and ground condition combinations found in: •...
  • Page 401 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-8-9 Isolated patient lead (sink) leakage-isolation test Line voltage is applied to the ECG leads during this test. To avoid possible electric shock CAUTION hazard, the Ultrasound system being tested must not be touched by patients, users or anyone while the ISO TEST switch is depressed.
  • Page 402 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-8-10 Probe leakage current test DO NOT USE THE PROBE IF THE INSULATING MATERIAL HAS BEEN PUNCTURED OR DANGER OTHERWISE COMPROMISED. INTEGRITY OF THE INSULATION MATERIAL AND PATIENT SAFETY CAN BE VERIFIED BY SAFETY TESTING ACCORDING TO IEC60601-1.
  • Page 403 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-8-10-1 Generic Procedure on Probe Leakage Current (cont’d) Figure 9-11 Test set with meter NOTE: Each probe will have some amount of leakage current, dependent on its design. Small variations in probe leakage currents are normal from probe to probe.
  • Page 404 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-8-10-1 Generic Procedure on Probe Leakage Current (cont’d) Follow the test conditions and test limits described in: • 9-11 on page 9-18, or • 9-12 on page 9-18 as applicable for every probe.
  • Page 405 Body Floating (BF) have to be applied for TEE and Trans thorax probes bearing the symbol for safety class BF. The symbol for BF is indicated on the probe connector label below: Figure 9-13 GE Probe Connector Label example NOTE: This test is not needed for Type B applied part (example, FibroScan probe).
  • Page 406 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-8-11 Mains on applied part (cont’d) Where applicable, a typical test setup of non-TEE Probes can be as illustrated in 9-8-10 "Probe leakage current test" on page 9-28.
  • Page 407 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-8-12 e-TRAX (source) Leakage Current Test 9-8-12-1 Definition Equipment damage possibility. Never switch the Polarity and the status of Neutral when the unit CAUTION is powered ON. Be sure to turn the unit power OFF before switching them using the POLARITY !! CAUTION: switch and/or the NEUTRAL switch.
  • Page 408 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-8-13 e-TRAX Leakage current - Mains to CF Applied part Electric Shock Hazard. DANGER Line voltage is applied to e-TRAX during this test. To avoid possible electric shock hazard, the !! DANGER: system being tested must not be touched by patients, users or anyone during testing.

  • Page 409: When There's Too Much Leakage Current

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL Section 9-9 When There’s Too Much Leakage Current... 9-9-1 Chassis Fails Check the ground on the power cord and plug for continuity. Ensure the ground is not broken, frayed, or intermittent.
  • Page 410 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL 9-9-5 ECG Fails Inspect cables for damage or poor connections. 9-9-6 Ultrasound Equipment Quality Check (EQC and IQC) Download and use the latest version of these forms. They can be retrieved from MyWorkshop.

  • Page 411: Ultrasound Inspection Certificate

    GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL ULTRASOUND INSPECTION CERTIFICATE Customer Name: System ID: Dispatch Number / Date Performed: Warranty/Contract/HBS System Type Model Number: Serial Number: Manufacture Date: Probe 1: Frequency: Scan Format*: Model Number:...
  • Page 412 GE H EALTHCARE 5394227, 12 LOGIQ S8/LOGIQ E8 S IRECTION ERVICE ANUAL ELECTRICAL SAFETY Max Value Value Electrical Test Performed Allowed Measured Comments Outlet (correct ground &wiring config.) System Ground Continuity Chassis Source Leakage Current - Probe Chassis Source Leakage Current - Wheel...
  • Page 413 GE H EALTHCARE 5394227, R LOGIQ S8/LOGIQ E8 S IRECTION EVISION ERVICE ANUAL INDEX Device Connectivity 3-76 Diagnostics 7-24 DICOM Adjust Timeout for DICOM Servers 7-88 DICOM Option Pre-Installation Requirements 2-10 DICOM Network Information Acclimate Time 3-4 Worksheet 3-96 Acoustic Noise Output 3-12...
  • Page 414 GE H EALTHCARE 5394227, R LOGIQ S8/LOGIQ E8 S IRECTION EVISION ERVICE ANUAL Packing Materials Recycling Information 3-10 Hazard Icons 1-8 Periodic Maintenance 9-1 How often should maintenance tasks be performed? 9-3 Schedule 9-3 Human Safety 1-15 Periodic Maintenance, How often 9-3...
  • Page 415 GE H EALTHCARE 5394227, R LOGIQ S8/LOGIQ E8 S IRECTION EVISION ERVICE ANUAL Packing Materials 3-10 - Maintenance 9-7 Reject - Periodic Maintenance 9-7 Optimizing 2D 4-24 System Configuration 3-32 Request for Service (RFS) 7-7 System Maintenance 9-7 Returning/Shipping System Manufacturer 1-32...
  • Page 416 GE H EALTHCARE 5394227, R LOGIQ S8/LOGIQ E8 S IRECTION EVISION ERVICE ANUAL Index - 4...
  • Page 418 2011-2012, General Electric Company. © GE Medical Systems, a General Electric Company, going to market as GE Healthcare. GE Ultrasound Korea 65-1, Sangdaewon-dong, jungwon-gu, Seongnam-si, Gyeonggi-do 462-120 Korea www.gehealthcare.com...

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