Breville AirRounder Connect Instruction Book page 25

TROUBLESHOOTING GUIDE FOR AMAZON ALEXA
AND GOOGLE HOME/ASSISTANT
PROBLEM
Why is Amazon Alexa or Google
Home/Assistant not responding
to my voice commands.
If the problem is not listed, please contact Breville Customer Service Centre (see back cover for contact details)
WHAT TO DO
•
Check the internet connection.
•
Restart your device & mobile phone.
•
Restart your modem and router.
•
Make sure your Amazon Alexa or Google-enabled device or
mobile phone is in Wi-Fi range.
•
When you are giving a command to Amazon Alexa or Google
Home/Assistant make sure you are clear and there is no unwanted
noise in the background.
•
While the voice assistant is always on in the background, only
an activation phrase will allow for the voice assistant to start.
registering the commands being relayed. The activation phrase
depends on the application being used; For Amazon, use "Amazon
Alexa", while "OK Google" is for Google Home/Assistant.
•
Ensure your voice is clear and distinct to allow the assistant to
accurately record and process the command.
•
Ask direct questions. Refer to the commands list for specific
commands.
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