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Resume Held
Call
Transfer Calls
You may perform a Blind
Transfer (call is NOT
announced) or a Warm
Transfer (call is
announced)
Shared Lines
Conference Call
Maximum of 8
participants
Park
Allows the call to be
retrieved from another
Cisco phone
Park Retrieve
From any Cisco phone
Mute Call
Applies to all modes:
handset, headset, and
speaker
Divert to Voice
Mail
Forward Calls
Forwards prime/first line
on phone
Choose one of the following:
•
Press the flashing green Line Button
•
Press the Hold Button
•
Press the Resume soft key
•
With call in progress, press the Transfer Button
Note: This puts call on hold and provides dial tone
•
Dial desired destination (Optional: Announce the call)
•
Press the Transfer Button
To Cancel A Transfer (before completion)
•
Press the Cancel soft key (cancels connection to transferee)
•
Press the Resume soft key or press the flashing green Line Button
caller
If you share a line (extension appears on multiple phones)
•
Either you or your co-worker may answer a ringing call
•
When co-worker is using the shared line, the shared Line Button is lit red
•
When co—worker has a call on hold, the shared Line Button will flash red
•
With call in progress, press the Conference Button
on temporary hold and dial tone is heard
•
Dial the desired internal or external number and announce the conference call
•
Press the Conference Button
•
Repeat above steps to add additional participants
•
With call in progress, press the Park soft key
•
Note the Call Park Code (i.e. XXXXX) displayed on the screen
•
Hang up receiver
•
Lift receiver and dial assigned Call Park code
•
Converse
•
With call in progress, press the Mute Button
•
Red light indicates call is muted
•
Hear incoming call
•
Without answering call, press the Divert soft key
•
Call is immediately diverted to voice mail
Divert Call while in an existing conversation (call is sent to voice mail):
•
Hear call waiting tone
•
Press Navigation Button
•
Press the Divert soft key
•
Press the FwdAll soft key (no dial tone)
•
Enter the desired forwarding number or press the Message/Voice Mail Button
forward your calls to voice mail
Cancel Call Forwarding
•
Press the FwdOFF soft key
to complete transfer
to create the conference
down to highlight incoming call
to return to
Call is automatically placed
to
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