The Power Led Is Blinking Red; You Use Poe Power And The Power Led Is Solid Red - NETGEAR Orbi Pro Ceiling Satellite User Manual

disabled. Enable the Sync button (see Enable the Sync button on page 23) and
try to sync again.
• The LED bar lights magenta. If the LED bar on the satellite lights magenta, the
Orbi Pro router and satellite did not sync. If they successfully synced when they
were placed in the same room, do one of the following:
- Move the satellite closer to the router and try again. Depending on your
environment, the satellite can cover a WiFi area of up to 2,000 square ft (185
square m). The Orbi Pro router must be within the WiFi cover area for a good
or fair connection to the satellite.
- Place another Orbi Pro satellite between the Orbi Pro router and the Orbi Pro
Ceiling Satellite and try to sync between the two satellites. With daisy chain
networking, your satellites can connect to each other or to the router,
depending on which connection is best.

The Power LED is blinking red

If the Power LED is blinking red, the firmware is corrupted.
Reset the satellite to factory defaults (see Reset the satellite to factory defaults on page
28) to see if that resolves the situation. If it does not, contact NETGEAR support. For
more information, visit https://www.netgear.com/support/.
You use PoE power and the Power LED is
solid red
If you use PoE power for the satellite and the Power LED is solid red, the PoE power is
not at the 802.3at (PoE+) level, which is required if you use a PoE connection.
Follow these troubleshooting tips:
• Make sure that the Ethernet cables are plugged in correctly.
• Make sure that the PoE switch is an 802.3at (PoE+) switch and not an 802.3af (PoE)
switch.
Troubleshooting
Orbi Pro Ceiling Satellite
34 User Manual