NETGEAR RAX120 User Manual
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NETGEAR RAX120 User Manual

Nighthawk ax12 12-stream ax6000 wifi router
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User Manual
Nighthawk AX12
12-Stream AX6000 WiFi Router
Model RAX120
November 2018
202-11873-01
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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  • Page 1 User Manual Nighthawk AX12 12-Stream AX6000 WiFi Router Model RAX120 NETGEAR, Inc. November 2018 350 E. Plumeria Drive 202-11873-01 San Jose, CA 95134, USA...
  • Page 2 NETGEAR support resources. Contact your Internet service provider for technical support. Trademarks ©NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only. Compliance and Conformity For regulatory compliance information, visit https://www.netgear.com/about/regulatory/.

  • Page 3: Table Of Contents

    Contents Chapter 1 Hardware Setup Unpack Your Router................10 Top Panel LEDs and Buttons.............11 Rear Panel....................13 Extend the Antennas................14 Router Label..................15 Position Your Router................15 Cable Your Router................16 Turn the LEDs On or Off Using the LED On/Off Switch....17 Chapter 2 Connect to the Network and Access the Router Connect to the Network..............20 Wired Connection................20 WiFi Connection................20...
  • Page 4 Nighthawk AX12 12-Steam AX6000 WiFi Router Use Auto Config for an IPv6 Internet Connection.....39 Set Up an IPv6 6rd Internet Connection........40 Manage the MTU Size................42 MTU Concepts................42 Change the MTU Size...............43 Chapter 4 Control Access to the Internet Allow or Block Access to Your Network..........46 Use Keywords to Block Internet Sites..........47 Block Services From the Internet............49 Delete Keywords From the Blocked List..........50...
  • Page 5 Nighthawk AX12 12-Steam AX6000 WiFi Router Set Up a Guest WiFi Network............79 Control the WiFi Radios..............81 Use the WiFi On/Off Button............81 Enable or Disable the WiFi Radios..........81 Set Up a WiFi Schedule..............82 Specify WPS Settings................83 Set Up the Router as a WiFi Access Point........84 Set Up the Router in Bridge Mode...........85 Set Up the Router in Router Mode...........86 Set Up a Bridge for a Port Group or VLAN Tag Group....87...
  • Page 6 Nighthawk AX12 12-Steam AX6000 WiFi Router Disable LED Blinking or Turn Off LEDs..........113 Set Your Time Zone................113 Change the NTP Server..............114 Specify ReadyDLNA Media Server Settings........115 Return the Router to Its Factory Default Settings......116 Use the Reset Button..............116 Erase the Settings................116 Chapter 8 Share USB Storage Devices Attached to the Router USB Device Requirements..............119 Connect a USB Storage Device to the Router......119...
  • Page 7 Nighthawk AX12 12-Steam AX6000 WiFi Router Install OpenVPN Software...............141 Install OpenVPN Software on Your Windows Computer..141 Install OpenVPN Software on Your Mac Computer....144 Install OpenVPN Software on an iOS Device......145 Install OpenVPN Software on an Android Device....145 Use a VPN Tunnel on Your Windows Computer......146 Use VPN to Access the Router’s USB Device and Media....148 Use VPN to Access Your Internet Service at Home......148 Set Up VPN Client Internet Access in the Router.....149...
  • Page 8 Nighthawk AX12 12-Steam AX6000 WiFi Router Test the LAN Path to Your Router..........168 Test the Path From a Windows-Based Computer to a Remote Device....................169 Chapter 13 Supplemental Information Factory Settings................172 Technical Specifications..............173...

  • Page 9: Chapter 1 Hardware Setup

    Hardware Setup ® This user manual is for the NETGEAR Nighthawk Pro Gaming Router. This chapter contains the following sections: • Unpack Your Router • Top Panel LEDs and Buttons • Rear Panel • Extend the Antennas • Router Label •...

  • Page 10: Unpack Your Router

    Nighthawk AX12 12-Steam AX6000 WiFi Router Unpack Your Router Your package contains the router, the power adapter, and an Ethernet cable. Figure 1. Package contents Hardware Setup User Manual...

  • Page 11: Top Panel Leds And Buttons

    Nighthawk AX12 12-Steam AX6000 WiFi Router Top Panel LEDs and Buttons The status LEDs and two buttons are located on the top panel of the router. Figure 2. Top view Table 1. LED descriptions LED and Button Description Power LED Solid white.
  • Page 12 Nighthawk AX12 12-Steam AX6000 WiFi Router Table 1. LED descriptions (Continued) LED and Button Description 2.4 GHz WiFi LED Solid white. The 2.4 GHz WiFi radio is operating. Blinking white. The router is sending or receiving WiFi traffic. Off. The 2.4 GHz WiFi radio is off. 5 GHz WiFi LED Solid white.

  • Page 13: Rear Panel

    Nighthawk AX12 12-Steam AX6000 WiFi Router Table 1. LED descriptions (Continued) LED and Button Description WPS LED Pressing the WPS button lets your WPS-enabled device join your router's WiFi network without typing the WiFi password. The WPS LED blinks white during the WPS process and then lights solid white when the WPS-enabled device connects to your router's WiFi network.

  • Page 14: Extend The Antennas

    Nighthawk AX12 12-Steam AX6000 WiFi Router Viewed from left to right, the rear panel contains the following components: • LED On/Off switch. If this switch is in the Off position, the router’s LEDs, including the LEDs on the four active antennas, but not the Power LED, are turned off. •...

  • Page 15: Router Label

    Nighthawk AX12 12-Steam AX6000 WiFi Router Router Label The router label shows the login information, WiFi Network Name (SSID), network key (password), serial number, and MAC address. WiGig Figure 5. Router label Position Your Router The router lets you access your network anywhere within the operating range of your WiFi network.

  • Page 16: Cable Your Router

    Nighthawk AX12 12-Steam AX6000 WiFi Router • Place the router away from large metal surfaces, large glass surfaces, insulated walls, and items such as these: Solid metal door Aluminum studs Fish tanks Mirrors Brick Concrete The following factors might limit the range of your WiFi: •...

  • Page 17: Turn The Leds On Or Off Using The Led On/Off Switch

    Nighthawk AX12 12-Steam AX6000 WiFi Router To cable your router: 1. Unplug your modem, remove and reinsert the backup battery if it uses one, and then plug the modem back in. 2. Use the Ethernet cable to connect the modem to the yellow Internet port on the router.
  • Page 18 Nighthawk AX12 12-Steam AX6000 WiFi Router To turn the LEDs on or off using the LED On/Off switch: Move the LED On/Off switch on the rear panel to the On or Off position. Hardware Setup User Manual...

  • Page 19: Chapter 2 Connect To The Network And Access The Router

    Connect to the Network and Access the Router You can connect to the router’s WiFi networks or use a wired Ethernet connection. This chapter explains the ways you can connect and how to access the router and log in. The chapter contains the following sections: •...

  • Page 20: Connect To The Network

    Nighthawk AX12 12-Steam AX6000 WiFi Router Connect to the Network You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

  • Page 21: Types Of Logins

    Nighthawk AX12 12-Steam AX6000 WiFi Router 4. Within two minutes, on your WPS-enabled device, press its WPS button or follow its instructions for WPS connections. Your WPS-enabled device connects to the WiFi network. Types of Logins Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when.
  • Page 22 4. Follow the onscreen instructions. The router connects to the Internet. 5. If the browser does not display the NETGEAR installation assistant, do the following: • Make sure that the computer is connected to one of the LAN Ethernet ports or over WiFi to the router.

  • Page 23: Log In To The Router

    With the Nighthawk app, you can easily install and manage your router. The app automatically updates the router to the latest firmware, allows you to personalize your WiFi network, and even helps register your router with NETGEAR. The Nighthawk app is available for iOS and Android mobile devices.

  • Page 24: Change The Language

    The NETGEAR Nighthawk app allows you to install and manage your NETGEAR router from your mobile device. To use the Nighthawk app, you need a NETGEAR account. If you do not have a NETGEAR account, you can use the acc to create one.
  • Page 25 Nighthawk AX12 12-Steam AX6000 WiFi Router The dashboard displays. Connect to the Network and User Manual Access the Router...

  • Page 26: Chapter 3 Specify Your Internet Settings

    Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow your router to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings. This chapter contains the following sections: •...

  • Page 27: Use The Internet Setup Wizard

    Nighthawk AX12 12-Steam AX6000 WiFi Router Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the pages that display the first time you connect to your router to set it up.
  • Page 28 Nighthawk AX12 12-Steam AX6000 WiFi Router 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 29: Specify An Internet Connection That Uses A Login

    Nighthawk AX12 12-Steam AX6000 WiFi Router 12. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You Cannot Access the Internet on page 165. Specify an Internet Connection That Uses a Login To view or change the basic Internet setup: 1.

  • Page 30: Specify Ipv6 Internet Connections

    15. Click the Apply button. Your settings are saved. 16. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You Cannot Access the Internet on page 165. Specify IPv6 Internet Connections You can set up an IPv6 Internet connection if the router does not detect it automatically.

  • Page 31: Requirements For Entering Ipv6 Addresses

    Nighthawk AX12 12-Steam AX6000 WiFi Router 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select the IPv6 connection type: • If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use.

  • Page 32: Set Up An Ipv6 6To4 Tunnel Internet Connection

    Nighthawk AX12 12-Steam AX6000 WiFi Router The page adjusts. The router automatically detects the information in the following fields: • Connection Type. This field indicates the connection type that is detected. • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface.
  • Page 33 Nighthawk AX12 12-Steam AX6000 WiFi Router To set up an IPv6 Internet connection by using a 6to4 tunnel: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.

  • Page 34: Set Up An Ipv6 Pass Through Internet Connection

    Nighthawk AX12 12-Steam AX6000 WiFi Router • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP packets only. 10. Click the Apply button. Your settings are saved.
  • Page 35 Nighthawk AX12 12-Steam AX6000 WiFi Router 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 36: Set Up An Ipv6 Dhcp Internet Connection

    Nighthawk AX12 12-Steam AX6000 WiFi Router • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP packets only. 10. Click the Apply button. Your settings are saved.

  • Page 37: Set Up An Ipv6 Pppoe Internet Connection

    Nighthawk AX12 12-Steam AX6000 WiFi Router 7. (Optional) In the Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name.
  • Page 38 Nighthawk AX12 12-Steam AX6000 WiFi Router 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select PPPoE. The page adjusts. The router automatically detects the information in the following fields: •...

  • Page 39: Use Auto Config For An Ipv6 Internet Connection

    Nighthawk AX12 12-Steam AX6000 WiFi Router 10. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address.

  • Page 40: Set Up An Ipv6 6Rd Internet Connection

    Nighthawk AX12 12-Steam AX6000 WiFi Router prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6. (Optional) In the DHCP User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here.
  • Page 41 Nighthawk AX12 12-Steam AX6000 WiFi Router mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that are assigned for use within the service provider’s network. This mapping allows for automatic determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless operation of 6rd.

  • Page 42: Manage The Mtu Size

    Nighthawk AX12 12-Steam AX6000 WiFi Router • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option.

  • Page 43: Change The Mtu Size

    Nighthawk AX12 12-Steam AX6000 WiFi Router The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 44 Nighthawk AX12 12-Steam AX6000 WiFi Router A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 45: Chapter 4 Control Access To The Internet

    Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Allow or Block Access to Your Network • Use Keywords to Block Internet Sites •...

  • Page 46: Allow Or Block Access To Your Network

    Nighthawk AX12 12-Steam AX6000 WiFi Router Allow or Block Access to Your Network You can use access control to block or allow access to your network. To set up access control: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 47: Use Keywords To Block Internet Sites

    Nighthawk AX12 12-Steam AX6000 WiFi Router 8. To allow the WiFi-enabled computer or mobile device you’re currently using to continue to access the network, select the check box next to your computer or device, and click the Allow button. 9. Click the Apply button. Your settings are saved.
  • Page 48 Nighthawk AX12 12-Steam AX6000 WiFi Router • Enter a period (.) to block all Internet browsing access. 7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. 8. Click the Apply button. Keyword blocking takes effect.

  • Page 49: Block Services From The Internet

    Nighthawk AX12 12-Steam AX6000 WiFi Router Block Services From the Internet You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule. To block services: 1.

  • Page 50: Delete Keywords From The Blocked List

    Nighthawk AX12 12-Steam AX6000 WiFi Router 9. Select a filtering option: • Only This IP Address. Block services for a single computer. • IP Address Range. Block services for a range of computers with consecutive IP addresses on your network. •...

  • Page 51: Manage Network Access Control Lists

    Nighthawk AX12 12-Steam AX6000 WiFi Router To specify a trusted computer: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.

  • Page 52: Schedule When To Block Internet Sites And Services

    Nighthawk AX12 12-Steam AX6000 WiFi Router 6. Click the View list of allowed devices not currently connected to the network link. The list displays. 7. Select the check box for a device. 8. Use the Add button, Edit button, and Remove from the list button as needed. 9.

  • Page 53: Set Up Security Event Email Notifications

    Nighthawk AX12 12-Steam AX6000 WiFi Router Set Up Security Event Email Notifications The router can email you its logs of router activity. The log records router activity and security events such as attempts to access blocked sites or services. To set up email notifications: 1.
  • Page 54 Nighthawk AX12 12-Steam AX6000 WiFi Router 10. To send alerts when someone attempts to visit a blocked site, select the Send Alerts Immediately check box. Email alerts are sent immediately when someone attempts to visit a blocked site. 11. To send logs based on a schedule, specify these settings: a.

  • Page 55: Chapter 5 Optimize Performance

    Optimize Performance You can set up the router to optimize performance for applications such as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging. By default, the router uses Wi-Fi Multimedia Quality of Service (WMM QoS). This chapter contains the following sections: •...

  • Page 56: Optimize Internet Streaming With Qos

    Nighthawk AX12 12-Steam AX6000 WiFi Router Optimize Internet Streaming With QoS You can use Quality of Service (QoS) to assign high priority to Internet streaming, applications, and services. We recommend that you enable this feature only if you use streaming Internet. When QoS assigns a high priority to streaming video, it also assigns lower priority to the rest of your Internet traffic.

  • Page 57: Add A Custom Qos Rule

    Nighthawk AX12 12-Steam AX6000 WiFi Router Add a Custom QoS Rule You can add a custom QoS rule to the QoS priority rule list. To add a custom QoS Rule: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 58: Delete A Qos Rule

    Nighthawk AX12 12-Steam AX6000 WiFi Router A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 59: Delete All Qos Rules

    Nighthawk AX12 12-Steam AX6000 WiFi Router 5. Select the Enable Upstream QoS check box. 6. Click the Set Up QoS Rule button. The QoS priority list displays. 7. Select radio button next to the QoS rule you want to delete. 8.

  • Page 60: Improve Network Connections With Universal Plug-N-Play

    Nighthawk AX12 12-Steam AX6000 WiFi Router Improve Network Connections With Universal Plug-N-Play Universal Plug-N-Play (UPnP) helps devices such as Internet appliances and computers access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging, enable UPnP.

  • Page 61: Manage Wi-Fi Multimedia Quality Of Service

    Nighthawk AX12 12-Steam AX6000 WiFi Router hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value. 8. Click the Apply button. The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router and which ports (internal and external) that device opened.

  • Page 62: Enable Or Disable Smart Connect

    Nighthawk AX12 12-Steam AX6000 WiFi Router 7. Click the Apply button. Your settings are saved. Enable or Disable Smart Connect Smart Connect selects the fastest WiFi band for your device. For Smart Connect to work, the 2.4 GHz and 5 GHz bands must use the same WiFi network name (SSID) and network key (password).

  • Page 63: Enable Or Disable Ax Wifi

    Nighthawk AX12 12-Steam AX6000 WiFi Router Enable or Disable AX WiFi AX WiFi improves your network's capacity, Internet upload and download speeds, and WiFi range by allowing WiFi traffic from different devices to be concurrently managed. To do this, AX WiFi uses Orthogonal Frequency-Division Multiple-Access (OFDMA), 4x4 multi-user MIMO, and intelligent scheduling.

  • Page 64: Chapter 6 Manage Network Settings

    Manage Network Settings The router comes ready for WiFi, Ethernet, and USB connections. You can customize the router’s network settings. We recommend that you install the router and connect it to the Internet before you change its network settings. This chapter includes the following sections: •...

  • Page 65: View Or Change Wan Settings

    Nighthawk AX12 12-Steam AX6000 WiFi Router View or Change WAN Settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.

  • Page 66: Set Up A Default Dmz Server

    Nighthawk AX12 12-Steam AX6000 WiFi Router • Disable IGMP Proxying. IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, you can select this check box to disable it. 5.

  • Page 67: Change The Router's Device Name

    Nighthawk AX12 12-Steam AX6000 WiFi Router 5. Select the Default DMZ Server check box. 6. Type the IP address. 7. Click the Apply button. Your settings are saved. Change the Router’s Device Name The router’s default device name is based on its model number. This device name displays in the file manager when you browse your network.
  • Page 68 Nighthawk AX12 12-Steam AX6000 WiFi Router These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings. You might want to change these settings if you need a specific IP subnet that one or more devices on the network use, or if you use competing subnets with the same IP scheme.

  • Page 69: Specify The Ip Addresses That The Router Assigns

    Nighthawk AX12 12-Steam AX6000 WiFi Router • RIP-2. This format carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting. 8. Click the Apply button. Your settings are saved. If you changed the LAN IP address of the router, you are disconnected when this change takes effect.

  • Page 70: Disable The Dhcp Server Feature In The Router

    Nighthawk AX12 12-Steam AX6000 WiFi Router 6. Specify the range of IP addresses that the router assigns: a. In the Starting IP Address field, type the lowest number in the range. This IP address must be in the same subnet as the router. b.

  • Page 71: Manage Reserved Lan Ip Addresses

    Nighthawk AX12 12-Steam AX6000 WiFi Router The LAN Setup page displays. 5. Clear the Use Router as DHCP Server check box. 6. Click the Apply button. Your settings are saved. 7. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that the computers can access the router.

  • Page 72: Edit A Reserved Ip Address

    Nighthawk AX12 12-Steam AX6000 WiFi Router 8. Click the Apply button. The reserved address is entered into the table. The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew. Edit a Reserved IP Address To edit a reserved address entry: 1.

  • Page 73: Use The Wps Wizard For Wifi Connections

    Nighthawk AX12 12-Steam AX6000 WiFi Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.

  • Page 74: Specify Basic Wifi Settings

    Nighthawk AX12 12-Steam AX6000 WiFi Router The WPS process automatically sets up yourr WPS-enabled device with the network password when it connects. The router WPS page displays a confirmation message. Specify Basic WiFi Settings The router comes with preset security. This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory.

  • Page 75: Change The Wifi Password Or The Wifi Security

    Nighthawk AX12 12-Steam AX6000 WiFi Router When this check box is selected, the router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or mobile device. 7. To change the network name (SSID), type a new name in the Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive.
  • Page 76 Nighthawk AX12 12-Steam AX6000 WiFi Router To change the WiFi password or the WiFi security: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.

  • Page 77: Change The Wifi Mode

    Nighthawk AX12 12-Steam AX6000 WiFi Router • WPA3-Personal. This type of security enables WiFi devices that support WPA3 to join the router's WiFi network. WPA3 is the latest security standard and is more secure than WPA2. 7. Click the Apply button. Your settings are saved.

  • Page 78: Change The Transmission Power Control

    Nighthawk AX12 12-Steam AX6000 WiFi Router 6. In the Wireless Network (5 GHz a/n/ac/ax) section, select a WiFi mode from the Mode menu. • Up to 1147 Mbps. This mode allows 802.11ax, 802.11ac, 802.11n, and 802.11a devices to join the selected WiFi network in the 5 GHz band of the network but limits 802.11ax devices to functioning at up to 1147 Mbps.

  • Page 79: Set Up A Guest Wifi Network

    The router provides two default guest networks with the following names (SSIDs): • 2.4 GHz guest WiFi network SSID. NETGEAR_Guest • 5 GHz guest WiFi network SSID. NETGEAR-5G_Guest By default, these networks are configured as open networks without security but are disabled.
  • Page 80 • Guest Wireless Network Name (SSID). The SSID is the 2.4 GHz or 5 GHz guest WiFi network name. The default 2.4 GHz SSID is NETGEAR_Guest. The default 5 GHz SSID NETGEAR-5G_Guest. To change the SSID, enter a 32-character (maximum), case-sensitive name in this field.

  • Page 81: Control The Wifi Radios

    Nighthawk AX12 12-Steam AX6000 WiFi Router 7. Click the Apply button. Your settings are saved. 8. Make sure that you can reconnect over WiFi to the network with its new security settings. If you cannot connect over WiFi, check the following: •...

  • Page 82: Set Up A Wifi Schedule

    Nighthawk AX12 12-Steam AX6000 WiFi Router To enable or disable the WiFi radios: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.

  • Page 83: Specify Wps Settings

    Nighthawk AX12 12-Steam AX6000 WiFi Router The Advanced Wireless Settings page displays. 5. Click the Add a new period button. The page adjusts. 6. Use the menus, radio buttons, and check boxes to set up a period during which you want to turn off the WiFi signal.

  • Page 84: Set Up The Router As A Wifi Access Point

    Nighthawk AX12 12-Steam AX6000 WiFi Router 6. (Optional) Select or clear the Keep Existing Wireless Settings check box. By default, the Keep Existing Wireless Settings check box is selected. We recommend that you leave this check box selected. If you clear this check box, the next time a new WiFi client uses WPS to connect to the router, the router WiFi settings change to an automatically generated random SSID and security key.

  • Page 85: Set Up The Router In Bridge Mode

    Nighthawk AX12 12-Steam AX6000 WiFi Router • Use fixed IP settings on this device (not recommended). Use this setting if you want to manually assign a specific IP address to this router while it is in AP mode. Using this option effectively requires advanced network experience. Note: To avoid interference with other routers or gateways in your network, we recommend that you use different WiFi settings on each router.

  • Page 86: Set Up The Router In Router Mode

    Nighthawk AX12 12-Steam AX6000 WiFi Router A login window opens. 4. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 5.

  • Page 87: Set Up A Bridge For A Port Group Or Vlan Tag Group

    Nighthawk AX12 12-Steam AX6000 WiFi Router To set up router mode: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin.
  • Page 88 Nighthawk AX12 12-Steam AX6000 WiFi Router A bridge with a port group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s network address translation (NAT) service. To configure a port group and enable the bridge: 1.

  • Page 89: Set Up A Bridge For A Vlan Tag Group

    Nighthawk AX12 12-Steam AX6000 WiFi Router Set Up a Bridge for a VLAN Tag Group If the devices that are connected to the router’s Ethernet LAN ports or WiFi network include an IPTV device, your ISP might require you to set up a bridge for a VLAN tag group for the router’s Internet interface.

  • Page 90: Set Up An Iptv Port To Lease An Intranet Port

    Nighthawk AX12 12-Steam AX6000 WiFi Router (Continued) Field Description Priority Enter a value from 0 to 7. Select the check box for a wired LAN port or WiFi port. If your device is connected to an Ethernet port on the router, select the LAN port check box that corresponds to the Ethernet port on the router to which the device is connected.

  • Page 91: Custom Static Routes

    Nighthawk AX12 12-Steam AX6000 WiFi Router 4. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings. The VLAN/IPTV Setup page displays. 5. Select the Enable VLAN/Bridge Setup check box. The page expands. 6. Select the By bridge group radio button. The page expands. 7.

  • Page 92: Set Up A Static Route

    Nighthawk AX12 12-Steam AX6000 WiFi Router In this case you must define a static route, telling your router to access 134.177.0.0 through the ISDN router at 192.168.1.100. Here is an example: • The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134.177.x.x addresses.

  • Page 93: Edit A Static Route

    Nighthawk AX12 12-Steam AX6000 WiFi Router 9. Enter the following settings: • Destination IP Address. Enter the IP address for the final destination of the route. • IP Subnet Mask. Enter the IP subnet mask for the final destination of the route. If the destination is a single host, enter 255.255.255.255.

  • Page 94: Delete A Static Route

    Nighthawk AX12 12-Steam AX6000 WiFi Router Delete a Static Route To delete a static route: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.

  • Page 95: Ethernet Port Aggregation

    Nighthawk AX12 12-Steam AX6000 WiFi Router 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays. 5. Scroll down below the WPS Settings section and select or clear the Enable MU-MIMO check box. Selecting this check box enables MU-MIMO. Clearing this check box disables MU-MIMO.
  • Page 96 Nighthawk AX12 12-Steam AX6000 WiFi Router To set up Ethernet port aggregation: 1. Set up Ethernet port aggregation on your device before connecting it to your router. Note: If your device supports a static link aggregation group (LAG) only, you must enable static mode before you connect your device to Ethernet ports 1 and 2 on the router.

  • Page 97: View Or Change The Router Ethernet Port Aggregation Mode.97

    Nighthawk AX12 12-Steam AX6000 WiFi Router f. Click the Apply button. Your settings are saved. View or Change the Router Ethernet Port Aggregation Mode To view or change your router's Ethernet port aggregation mode: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 98: Chapter 7 Manage Your Router

    Manage Your Router This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections: • Update the Router Firmware • Change the admin Password • Enable admin Password Recovery • Recover the admin Password •...

  • Page 99: Update The Router Firmware

    Nighthawk AX12 12-Steam AX6000 WiFi Router Update the Router Firmware You can log in to the router and check if new firmware is available, or you can manually load a specific firmware version to your router. Check for New Firmware and Update the Router The router firmware (routing software) is stored in flash memory.

  • Page 100: Manually Upload Firmware To The Router

    To manually upload a firmware file to your router: 1. Download the firmware for your router from the NETGEAR Download Center, save it to your desktop, and unzip the file if needed. Note: The correct firmware file uses an extension.

  • Page 101: Change The Admin Password

    Nighthawk AX12 12-Steam AX6000 WiFi Router Change the admin Password You can change the default password that is used to log in to the router with the user name admin. This password is not the one that you use for WiFi access. Note: Be sure to change the password for the user name admin to a secure password.

  • Page 102: Recover The Admin Password

    Nighthawk AX12 12-Steam AX6000 WiFi Router To enable password recovery: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.

  • Page 103: View Information About The Router And The Internet And Wifi Settings

    Nighthawk AX12 12-Steam AX6000 WiFi Router 6. Enter the saved answers to your security questions. 7. Click the Continue button. A window opens and displays your recovered password. 8. Click the Login again button. A login window opens. 9. With your recovered password, log in to the router. View Information About the Router and the Internet and WiFi Settings You can view router information, the Internet port status, and WiFi settings.

  • Page 104: Display Internet Port Statistics

    Nighthawk AX12 12-Steam AX6000 WiFi Router Display Internet Port Statistics To display Internet port statistics: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.

  • Page 105: Check The Internet Connection Status

    Nighthawk AX12 12-Steam AX6000 WiFi Router 6. To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set Interval button. To stop the polling entirely, click the Stop button. Check the Internet Connection Status To check the Internet connection status: 1.

  • Page 106: View And Manage Logs Of Router Activity

    Nighthawk AX12 12-Steam AX6000 WiFi Router 8. To exit the screen, click the Close Window button. View and Manage Logs of Router Activity The log is a detailed record of the websites you accessed or attempted to access and other router actions. Up to 256 entries are stored in the log. To view and manage logs: 1.

  • Page 107: View Devices Currently On The Network

    Nighthawk AX12 12-Steam AX6000 WiFi Router View Devices Currently on the Network You can view all computers or devices that are currently connected to your network. To view devices on the network: 1. Launch a web browser from a computer or mobile device that is connected to the router network.
  • Page 108 Nighthawk AX12 12-Steam AX6000 WiFi Router 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 109: Manage The Router Configuration File

    Nighthawk AX12 12-Steam AX6000 WiFi Router 12. To display more information about the data traffic on your router and to change the poll interval, click the Traffic Status button. Manage the Router Configuration File The configuration settings of the router are stored within the router in a configuration file.

  • Page 110: Restore Configuration Settings

    Nighthawk AX12 12-Steam AX6000 WiFi Router 3. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 111: Remote Access

    Nighthawk AX12 12-Steam AX6000 WiFi Router Remote Access You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature. Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols.

  • Page 112: Use Remote Access

    Nighthawk AX12 12-Steam AX6000 WiFi Router 7. Specify the port number for accessing the router web interface. Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote router web interface. Choose a number from 1024 to 65535, but do not use the number of any common service port.

  • Page 113: Disable Led Blinking Or Turn Off Leds

    Nighthawk AX12 12-Steam AX6000 WiFi Router Disable LED Blinking or Turn Off LEDs The LEDs on the top panel of the router indicate activities and behavior. You can disable LED blinking for network communications, or turn off all LEDs except the Power LED. To disable LED blinking or turn off the LEDs: 1.

  • Page 114: Change The Ntp Server

    Your settings are saved. Change the NTP Server By default, the router uses the NETGEAR NTP server to sync the network time. You can change the NTP server to your preferred NTP server. To change the NTP server to your preferred NTP server: 1.

  • Page 115: Specify Readydlna Media Server Settings

    By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. To specify media server settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 116: Return The Router To Its Factory Default Settings

    Nighthawk AX12 12-Steam AX6000 WiFi Router Return the Router to Its Factory Default Settings Under some circumstances (for example, if you lost track of the changes that you made to the router settings or you move the router to a different network), you might want to erase the configuration and reset the router to factory default settings.
  • Page 117 Nighthawk AX12 12-Steam AX6000 WiFi Router To erase the settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin.

  • Page 118: Chapter 8 Share Usb Storage Devices Attached To The Router

    • View or Change Network Folders on a Storage Device • Add a Network Folder on a USB Storage Device • Edit a Network Folder on a USB Storage Device • Safely Remove a USB Storage Device For more information about ReadySHARE features, visit netgear.com/readyshare.

  • Page 119: Usb Device Requirements

    The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the router supports, visit kb.netgear.com/app/answers/detail/a_id/18985/~/readyshare-usb-drives-compatibility-list. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB storage device.

  • Page 120: Access A Storage Device Connected To The Router From A Windows-Based Computer

    Nighthawk AX12 12-Steam AX6000 WiFi Router Access a Storage Device Connected to the Router From a Windows-Based Computer To access the USB storage device from a Windows-based computer: 1. Connect a USB storage device to a USB port on your router. 2.

  • Page 121: Access A Storage Device That Is Connected To The Router From A Mac

    Nighthawk AX12 12-Steam AX6000 WiFi Router 6. Right-click the USB device and select Map network drive. The Map Network Drive window opens. 7. Select the drive letter to map to the new network folder. 8. Click the Finish button. The USB storage device is mapped to the drive letter that you specified. 9.

  • Page 122: Back Up Windows-Based Computers With Readyshare Vault

    By default, the USB storage device is available to all computers on your local area network (LAN). 3. Download ReadySHARE Vault from netgear.com/readyshare and install it on each Windows-based computer. 4. Launch ReadySHARE Vault.

  • Page 123: Set Up A Usb Hard Drive On A Mac

    Nighthawk AX12 12-Steam AX6000 WiFi Router Set Up a USB Hard Drive on a Mac We recommend that you use a new USB HDD or format your old USB HDD to do the Time Machine backup for the first time. Use a blank partition to prevent some issues during backup using Time Machine.

  • Page 124: Use Time Machine To Back Up Onto A Usb Hard Disk

    Nighthawk AX12 12-Steam AX6000 WiFi Router 4. Set Energy Saver: a. From the Apple menu, select System Preferences. The System Preferences page displays. b. Select Energy Saver. The Energy Saver page displays. c. Click the Power Adapter tab. d. Select the Wake for Wi-Fi network access check box. e.

  • Page 125: Enable Ftp Access Within Your Network

    Nighthawk AX12 12-Steam AX6000 WiFi Router The Connect to Server window opens. 5. Type smb://routerlogin.net and click the Connect button. 6. When prompted, select the Registered User radio button. 7. Enter admin for the name and the router admin password for the password and click the Connect button.

  • Page 126: View Or Change Network Folders On A Storage Device

    Nighthawk AX12 12-Steam AX6000 WiFi Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > ReadySHARE > Advanced Settings. The USB Storage (Advanced Settings) page displays.

  • Page 127: Add A Network Folder On A Usb Storage Device

    Nighthawk AX12 12-Steam AX6000 WiFi Router • Read Access and Write Access. Show the permissions and access controls on the network folder. All–no password (the default) allows all users to access the network folder. The password for admin is the same one that you use to log in to the router.

  • Page 128: Edit A Network Folder On A Usb Storage Device

    Nighthawk AX12 12-Steam AX6000 WiFi Router Note: We recommend that you do not attach more than one drive to one USB port (for example, through a USB hub). 7. Click the Browse button and in the Folder field, select the folder. 8.

  • Page 129: Safely Remove A Usb Storage Device

    Nighthawk AX12 12-Steam AX6000 WiFi Router The Edit Network Folder window opens. 7. Change the settings in the fields as needed. 8. Click the Apply button. Your settings are saved. Safely Remove a USB Storage Device Before you physically disconnect a USB storage device from the router USB port, log in to the router and take the USB storage device offline.

  • Page 130: Chapter 9 Use Dynamic Dns To Access Usb Storage Devices

    Use Dynamic DNS to Access USB Storage Devices Through the Internet With Dynamic DNS, you can use the Internet to access USB devices attached to the router’s USB ports when you’re not home. This chapter includes the following sections: • Set Up and Manage Dynamic DNS •...

  • Page 131: Set Up And Manage Dynamic Dns

    Nighthawk AX12 12-Steam AX6000 WiFi Router Set Up and Manage Dynamic DNS Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time. You can use the IP address to access your network remotely, but most people don’t know what their IP addresses are or when this number changes.

  • Page 132: Your Personal Ftp Server

    With your customized free URL, you can use FTP to access your network when you aren’t home through Dynamic DNS. To set up your FTP server, you must register for a NETGEAR Dynamic DNS (DDNS) service account and specify the account settings. See Set Up a New Dynamic DNS Account on page 133.

  • Page 133: Set Up A New Dynamic Dns Account

    12. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. Specify a DNS Account That You Already Created If you already created a Dynamic DNS account with NETGEAR, No-IP, or Dyn, you can set up the router to use your account.

  • Page 134: Change The Dynamic Dns Settings

    9. For a No-IP or Dyn account, in the User Name field, type the user name for your account. 10. For a NETGEAR account at No-IP, in the Email field, type the email address for your account. 11. In the Password (6-32 characters) field, type the password for your DDNS account.
  • Page 135 Nighthawk AX12 12-Steam AX6000 WiFi Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Dynamic DNS. The Dynamic DNS page displays.

  • Page 136: Access Usb Storage Devices Through The Internet

    Remotely Access a USB Device Using ReadyCLOUD NETGEAR ReadyCLOUD for routers lets you remotely access files stored on a USB storage device that is connected to the router. Before you can use ReadyCLOUD, you must create a ReadyCLOUD account and register your router.

  • Page 137: Register Your Router With Readycloud

    Note: If the router’s Internet connection mode is set to Dial on Demand, the router automatically changes the connection mode to Always On. This change is required for ReadyCLOUD to remotely access the USB storage device. 7. After registration, visit readycloud.netgear.com. Use Dynamic DNS to Access USB User Manual...
  • Page 138 Nighthawk AX12 12-Steam AX6000 WiFi Router 8. Click the Sign In link, enter your ReadyCLOUD user name and password, and click the Sign In button. The ReadyCLOUD page displays the router that you registered and the contents of the USB storage device that is connected to the router. Use Dynamic DNS to Access USB User Manual Storage Devices Through the...

  • Page 139: Chapter 10 Use Vpn To Access Your Network

    Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. The chapter includes the following sections: • Set Up a VPN Connection •...

  • Page 140: Set Up A Vpn Connection

    To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn. If your Internet service provider (ISP) assigned a static WAN IP address (such as 50.196.x.x or 10.x.x.x) that never changes to your Internet account, the VPN can use that IP address...

  • Page 141: Install Openvpn Software

    Nighthawk AX12 12-Steam AX6000 WiFi Router 6. To change the service type, scroll down and select the TCP radio button. 7. To change the port, scroll down to the Service Port field, and type the port number that you want to use. 8.
  • Page 142 Nighthawk AX12 12-Steam AX6000 WiFi Router 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10. Download and install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. 11. Click the Next button. 12. Read the License Agreement and click the I Agree button. 13.
  • Page 143 18. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a. On your computer, go to the Networks page. If you are using Windows 10, select Control Panel > Network and Sharing Center > Change adapter settings.

  • Page 144: Install Openvpn Software On Your Mac Computer

    Nighthawk AX12 12-Steam AX6000 WiFi Router c. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick.

  • Page 145: Install Openvpn Software On An Ios Device

    Nighthawk AX12 12-Steam AX6000 WiFi Router Install OpenVPN Software on an iOS Device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1.

  • Page 146: Use A Vpn Tunnel On Your Windows Computer

    Nighthawk AX12 12-Steam AX6000 WiFi Router To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.
  • Page 147 Nighthawk AX12 12-Steam AX6000 WiFi Router established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x. The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer.

  • Page 148: Use Vpn To Access The Router's Usb Device And Media

    Nighthawk AX12 12-Steam AX6000 WiFi Router Use VPN to Access the Router’s USB Device and Media To access a USB device and download files from you Windows-based computer using VPN: 1. On your Windows-based computer, open the Windows file manager and select Network.

  • Page 149: Set Up Vpn Client Internet Access In The Router

    Nighthawk AX12 12-Steam AX6000 WiFi Router Set Up VPN Client Internet Access in the Router By default, the router is set up to allow VPN connections only to your home network, but you can change the settings to allow Internet access. Accessing the Internet remotely through a VPN might be slower than accessing the Internet directly.

  • Page 150: Use A Vpn Tunnel To Access Your Internet Service At Home

    Nighthawk AX12 12-Steam AX6000 WiFi Router To allow VPN clients to access only your home network: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.
  • Page 151 Nighthawk AX12 12-Steam AX6000 WiFi Router 4. When the VPN connection is established, launch your Internet browser. Use VPN to Access Your Network User Manual...

  • Page 152: Chapter 11 Manage Port Forwarding And Port Triggering

    Manage Port Forwarding and Port Triggering You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Manage Port Forwarding to a Local Server •...

  • Page 153: Manage Port Forwarding To A Local Server

    Nighthawk AX12 12-Steam AX6000 WiFi Router Manage Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

  • Page 154: Add A Custom Port Forwarding Service

    Nighthawk AX12 12-Steam AX6000 WiFi Router 11. Click the Add button. The service displays in the menu. Add a Custom Port Forwarding Service The router lists default services and applications that you can use in port forwarding rules. If the service or application is not predefined, you can add a port forwarding rule with a custom service or application.

  • Page 155: Edit A Port Forwarding Service

    Nighthawk AX12 12-Steam AX6000 WiFi Router You can enter a port range and fixed ports in one rule, for example, external (30–50, 78, 100–102), internal (40–60, 99, 200–202). With this rule, external ports 30–50 are forwarded to internal ports 40–60. 12.

  • Page 156: Delete A Port Forwarding Entry

    Nighthawk AX12 12-Steam AX6000 WiFi Router Delete a Port Forwarding Entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.

  • Page 157: How The Router Implements The Port Forwarding Rule

    Nighthawk AX12 12-Steam AX6000 WiFi Router How the Router Implements the Port Forwarding Rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: •...

  • Page 158: Add A Port Triggering Service

    Nighthawk AX12 12-Steam AX6000 WiFi Router Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance (a feature in Windows XP), enable Universal Plug and Play (UPnP). Add a Port Triggering Service To add a port triggering service: 1.

  • Page 159: Enable Port Triggering

    Nighthawk AX12 12-Steam AX6000 WiFi Router Enable Port Triggering To enable port triggering: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
  • Page 160 Nighthawk AX12 12-Steam AX6000 WiFi Router you can tell the router, “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.” The following sequence shows the effects of this port triggering rule: 1.

  • Page 161: Chapter 12 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. The chapter contains the following sections: •...

  • Page 162: Quick Tips

    Nighthawk AX12 12-Steam AX6000 WiFi Router Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network If you must restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3.

  • Page 163: Troubleshoot With The Leds

    • Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet. • Make sure that you are using the power adapter that NETGEAR supplied for this product. • If the Power LED blinks slowly and continuously, the router firmware is corrupted.

  • Page 164: Internet Or Ethernet Port Leds Are Off

    Nighthawk AX12 12-Steam AX6000 WiFi Router If the error persists, a hardware problem might be the cause. Contact Technical Support at netgear.com/support. Internet or Ethernet Port LEDs Are Off If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made, check the following: •...

  • Page 165: You Cannot Access The Internet

    Make sure that Caps Lock is off when you enter this information. • If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information.

  • Page 166: Troubleshoot Internet Browsing

    Nighthawk AX12 12-Steam AX6000 WiFi Router If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following: Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require •...

  • Page 167: Changes Are Not Saved

    Nighthawk AX12 12-Steam AX6000 WiFi Router Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, restart your computer. Alternatively, you can configure your computer manually with a DNS address, as explained in the documentation for your computer.

  • Page 168: Troubleshoot Your Network Using The Ping Utility

    Nighthawk AX12 12-Steam AX6000 WiFi Router Note: Be sure to click the Apply button if you change settings. If your WiFi device finds your network but the signal strength is weak, check these conditions: • Is your router too far from your computer or too close? Place your computer near the router but at least 6 feet (1.8 meters) away and see whether the signal strength improves.

  • Page 169: Test The Path From A Windows-Based Computer To A Remote Device

    Nighthawk AX12 12-Steam AX6000 WiFi Router If the path is not functioning correctly, one of the following problems might be occurring: Wrong physical connections • For a wired connection, make sure that the numbered LAN port LED is lit for the port to which you are connected.
  • Page 170 Nighthawk AX12 12-Steam AX6000 WiFi Router of a single computer connected to that modem. If your ISP does this, configure your router to “clone” or “spoof” the MAC address from the authorized computer. Troubleshooting User Manual...

  • Page 171: Chapter 13 Supplemental Information

    Supplemental Information This chapter includes technical information about your router. The chapter covers the following topics: • Factory Settings on page 172 • Technical Specifications on page 173...

  • Page 172: Factory Settings

    Nighthawk AX12 12-Steam AX6000 WiFi Router Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds.

  • Page 173: Technical Specifications

    Nighthawk AX12 12-Steam AX6000 WiFi Router Table 3. Factory default settings (Continued) Feature Default setting Wireless SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel Auto for 2.4 GHz, CH 44 for WW SKU, and CH 153 for North America SKU...
  • Page 174 Maximum wireless signal rate derived from IEEE 802.11 specifications. Actual data throughput and wireless coveragewill vary and may be lowered by network and environmental conditions, including network traffic volume and building construction. NETGEAR makes no representations or warranties about this product’s compatibility with future standards. Supplemental Information...

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