Cisco 7821 Employee Quick Reference Manual page 4

8.0 VOICE MAIL SETUP AND ACCESS
8.0.1 Enroll with Voicemail (first time use only)
 Press the Voicemail button
 Enter the your default PIN = <<user ext. #>>
Follow prompts to:

Record your name – press # key as soon as you say your

name
 Record a greeting – press # key as soon as you say your
greeting
Set a new PIN

8.0.2 Re-record Your Name
Press 4 then 3 and follow prompts

8.0.3 Log on to Voicemail from Your Phone
Press the Messages button

 Enter your PIN followed by the # key
8.0.4 Log on to Voicemail from a Different Office Phone
Press the Messages button.

Press the * key when voice mail answers

 Enter your ID (extension) followed by the # key
 Enter your PIN followed by the # key
8.2 BASIC VOICEMAIL
Press the Messages button.
Hear new messages 1 Set up options
Send new message 2 Cancel or back up
Review old messages 3 Skip or move ahead
During Message Playback After Message Playback
Restart message 1 Repeat
Save 2 Save
Delete 3 Delete
Slow playback 4 Reply
Change volume 5 Forward message
Fast playback 6 Save as new
Rewind, small 7 Rewind
Pause or resume 8 Pause or resume
Fast forward 9 Message summary
8.3 TRANSFER CALL INTO VOICEMAIL
While connected to the caller:
 Press the Transfer button
 Press the * key
Dial the person's extension you are transferring the call to

Press the Transfer button.

8.4 LEAVE A QUICK MESSAGE IN A MAILBOX WITHOUT CALLING
THE EXTENSION:
Lift handset

Press * and the extension

Leave message

 Hang up
For additional feature information and menu options review the
Unity at Glance documentation.
Link: 7821 Calling Features and Complete User Guide
Note: Hold Ctrl and left click above links to access
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P a g e | 4
CISCO PHONE CONNECTIONS
(Cabling & Base Attachment)
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