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Cisco SPA 525G User Manual

Unified communications manager express for the cisco small business ip phone (spcp)
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USER GUIDE
Cisco Small Business
Cisco Unified Communications Manager Express for the
Cisco Small Business IP Phone SPA 525G/
SPA 525G2 (SPCP)

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Summary of Contents for Cisco SPA 525G

  • Page 1 USER GUIDE Cisco Small Business Cisco Unified Communications Manager Express for the Cisco Small Business IP Phone SPA 525G/ SPA 525G2 (SPCP)

  • Page 2: Fcc And Ic Statement

    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. © 2010 Cisco Systems, Inc. All rights reserved. OL-18195-04...

  • Page 3: Important Note

    Revised June 2010 Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

  • Page 4: Table Of Contents

    (Optional) Mounting the Phone to the Wall Connecting Your Phone’s Power Connecting Your Phone to the Computer Network Connecting Your Phone to the Wired Network Connecting Your Phone to the Wireless Network Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP)
  • Page 5 Deleting a Call History List Calling from the Call History Lists Deleting an Entry from the Call History Lists Saving a Call History List Number to Your Directory Accessing Voicemail Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP)
  • Page 6 Viewing Phone, Network, and Call Information Viewing Phone Information Viewing Network Information Viewing Peripheral Status Viewing Peripheral Status Viewing the Wireless Connection Status Advanced Menus for Technical Support Personnel Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP)
  • Page 7 Connecting a Single Cisco SPA 500S Connecting a Second Cisco SPA 500S Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500S Appendix A: Where to Go From Here Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP)

  • Page 8: Chapter 1: Getting Started

    This document describes using the Cisco SPA 525G/ 525G2 with a SCCP phone system, such as the Cisco Unified Communications 500 Series. If you are using the Cisco SPA 525G/525G2 phone with the Cisco Cisco Small...

  • Page 9: Overview Of The Cisco Spa 525G/525G2 Ip Phone

    Either connect your phone to an Ethernet switch that provides Power over Ethernet (PoE), or use a separate power adapter (PA-100). The Cisco SPA 525G has a 320 x 240 color, 3.2" inch LCD screen and provides up to five telephone extensions. It provides the following hardware features: •...

  • Page 10: Caring For Your Phone

    Kensington security slot support Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to excessive heat, sun, cold or water. To clean the equipment, use a slightly moistened paper or cloth towel. Do not spray or pour cleaning solution directly onto the hardware unit.

  • Page 11: Understanding Your Phone's Lines And Buttons

    Pick up to answer or place calls. Speaker Speaker for phone. Message Waiting When lit: Indicator • Red—You have a new voice mail message. • Flashing Red—You have an incoming call. Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...
  • Page 12 Press to mute or unmute the phone. When the phone is muted, the button glows red. A flashing red mute button indicates that the phone has no network connectivity. Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...

  • Page 13: Softkey Buttons

    Allows callers to join a shared-line call. cbarge CFwdAll Forwards all calls to a specified number. When forwarding is active, press this button to cancel forwarding. Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...
  • Page 14 “Picking Up a Call,” on page Handset Switches audio from the Cisco SPA 525G2 to your Bluetooth- enabled mobile phone. See Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone, page Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...
  • Page 15 Resume Resumes a call that is on hold. Save Saves your changes. Scan Scans for wireless networks or Bluetooth devices. Select Selects the highlighted item on the LCD screen. Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...

  • Page 16: Using The Keypad And Buttons With Menus

    Use the navigation button to scroll up or down through the menu items, and then press the Select softkey button or the center Select button to choose the highlighted item. Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...

  • Page 17: Entering Numbers And Text In Fields

    # + - = ( ) { } Use the delChar softkey button to backspace and delete the last character. Use the Option > Clear softkey button to remove the entire entry. Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...

  • Page 18: Using Phone Hardware And Accessories

    • For wired headsets: Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone, as shown in the following illustration: Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...
  • Page 19 In the Bluetooth Configuration screen, scroll to Bluetooth Profiles. Press the Right STEP 1 Arrow key to enter the profile screen. Press Scan to scan for your headset. STEP 2 Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...
  • Page 20 • Phone—Your Cisco SPA 525G2 will pair with a Bluetooth headset only. Choose this option if you will not use the Cisco SPA 525G2 with a Bluetooth- enabled mobile phone. Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...
  • Page 21 With Your Bluetooth-Enabled Mobile Phone” on page 65 for more information on using the Cisco SPA 525G2 with your mobile phone.) Your Cisco SPA 525G2 will connect to only one device at a time (either NOTE the Bluetooth headset or the Bluetooth-enabled mobile phone.) If multiple Bluetooth devices are in range of the Cisco SPA 525G2, the order of devices in the Bluetooth Configuration >...

  • Page 22: Switching Between The Handset, Headset, And Speakerphone During A Call

    To switch from the speakerphone to a headset, press the Headset button. To switch from the speakerphone to the handset, pick up the handset. To switch from the headset to the speakerphone, press the Speakerphone button. Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...

  • Page 23: Chapter 2: Installing Your Phone

    The RJ-11 port marked “AUX” is reserved for connection the Cisco SPA 500S NOTE Attendant Console that works with the Cisco SPA 525G/525G2. It is not for use as a telephone line port. Do not plug a telephone line cord into the port marked “AUX.”...

  • Page 24: Connecting The Handset

    Insert the short end of the handset cord into the jack at the bottom of the handset STEP 2 (not shown). Figure 2 Cisco SPA 525G/525G2 IP Phone Connections Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...
  • Page 25 Phone cord slot. Insert one end of the phone cord into this slot and the other into the jack at the bottom of the phone handset. USB port. For use with an external USB memory device (optional). numbered Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...

  • Page 26: (Optional) Attaching The Desk Stand

    Do not force. NOTE: Do not attach the desk stand if you want to mount the phone to the wall. If you are attaching a Cisco SPA 500S attendant console attach the console before attaching the desk stand. Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...

  • Page 27: (Optional) Mounting The Phone To The Wall

    (Optional) Mounting the Phone to the Wall To mount the phone to the wall, you must purchase the MB100 wall mount bracket kit. Figure 3 MB100 Wall Mount Kit Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...
  • Page 28 Orient the MB such that the phone’s Ethernet and handset ports are accessible STEP 2 after installation. Push the MB onto the phone’s base. Slide the MB upwards to lock it in place. STEP 3 Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...

  • Page 29: Connecting Your Phone's Power

    See Figure 2 on page 21, item #2. The Cisco SPA 525G/525G2 does not ship with a power supply. If you are not using NOTE Power over Ethernet (PoE), you must order the PA-100 power supply separately from Cisco.

  • Page 30: Connecting Your Phone To The Computer Network

    STEP 2 network, such as a network switch. The Cisco SPA 525G/525G2 provides a second Ethernet port. You can connect a NOTE PC to this port to provide network access to the PC. This port is labeled #4 in the Cisco SPA 525G/525G2 IP Phone Connections figure.
  • Page 31 Passphrase and keys: You choose one of two methods to enter the WEP key. You either directly enter the WEP key, or enter a more simple passphrase to generate the WEP key. Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...
  • Page 32 The following example shows WEP information for a Linksys WRV200 router: If your router is using WPA, note the WPA shared key, or passphrase that you need to enter later. Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...
  • Page 33 See Manually Adding a Wireless Profile on the Cisco SPA 525G/525G2, page Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...
  • Page 34 View the Wireless tab or screen. Locate the Wireless Protected Setup configuration menu. e. Enter the PIN into the field that allows you to setup wireless devices using a PIN. Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...
  • Page 35 Connecting Your Phone to the Computer Network Save your changes. g. On the Cisco SPA 525G/525G2, with PIN Configuration highlighted, press the Select button. To add the connection as a profile, press OK. Your phone may reboot before the Wi-Fi connection is working.
  • Page 36 WEP—Wired Equivalent Privacy: You must enter the Default Transmit Key, Key Type and Length, and the keys. • WPA PSK or WPA2 PSK: You must enter the Cipher Type (TKIP or AES CCMP) and the shared key. Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide...
  • Page 37 Create a directory named “ca” on the USB device and copy the certificate files into STEP 2 that directory. Remove the USB device from your PC and insert it into the USB slot on the Cisco STEP 3 SPA 525G/525G2.

  • Page 38: Verifying Phone Startup

    Verifying Phone Startup After receiving power and network connectivity, the phone executes a boot-up sequence. During this sequence, the display shows the Cisco logo. All of the lights on the phone will flash. After the sequence, which should take about five seconds, the phone will display the standard menu for the phone.
  • Page 39 Installing Your Phone Upgrading Your Phone’s Firmware To upgrade: Download the phone software to your PC that is running the Cisco Configuration STEP 1 Assistant software. Launch the Cisco Configuration Assistant (CCA) and connect to the customer site STEP 2 or UC 500 device.

  • Page 40: Chapter 3: Using Basic Phone Functions

    Using Basic Phone Functions This chapter describes how to use the basic functions of your Cisco SPA 525G/ 525G2 IP phone. It includes the following sections: • Placing or Answering a Call, page 38 • Adjusting Call Volume and Muting, page 38 •...

  • Page 41: Placing Or Answering A Call

    To adjust the volume while you are on a call, press + on the Volume button to increase the volume, or press - to decrease the volume. Press Save. Pressing the Volume button while not on a call adjusts the volume of the phone’s ringer. Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP)

  • Page 42: Using Mute

    Press EndCall to hang up one call, and preserve another call on the same line. If necessary, remove the call from hold first. Transferring Calls You can transfer a call to another extension. Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP)

  • Page 43: Managing Call Waiting

    To return to the original call, use the following method: Use the navigation button to reselect the call. STEP 1 Press Resume to reconnect to the call. STEP 2 Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP)

  • Page 44: Recording A Live Call

    If a call is from a long distance number, you may have to edit the call NOTE before returning it. For example, you may need to enter the prefix digit that your system requires for an outgoing call. Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP)

  • Page 45: Forwarding Calls

    Use the Do Not Disturb feature to prevent incoming calls from ringing your phone. If you have voice mail configured, incoming callers immediately reach voice mail. If voice mail is not configured, callers hear a busy signal or message. Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP)

  • Page 46: Configuring Call Waiting

    To turn call waiting on or off: Press the Setup button. STEP 1 Scroll to User Preferences and press Select. STEP 2 Select Call Preferences. STEP 3 Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP)

  • Page 47: Picking Up A Call

    Dial the second person’s telephone number. STEP 2 Press the button again. All three parties are connected in the conference STEP 3 Confrn call. Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP)

  • Page 48: Using The Phone Directories

    Options—Press Options and choose one of the following options: Search—Search for a name. Delete—Delete a contact. Copy—Copy a contact. Paste—Paste a contact. Edit Dial—Edit a contact’s number before dialing. Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP)
  • Page 49 To copy a contact: In the Personal Address Book screen, scroll to highlight a contact. STEP 1 Press Option and select Copy. STEP 2 Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP)
  • Page 50 Press the center Select button to choose the contact and edit the numbers in the entry. Use the delChar key to delete numbers individually, or press Option and choose Clear to delete all numbers and start over. • Press Save when finished. Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP)

  • Page 51: Using The Corporate Directory

    Press the Setup button. STEP 1 Scroll to Call History and press the Select button. STEP 2 Scroll to the Call History list you want to delete. STEP 3 Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP)

  • Page 52: Calling From The Call History Lists

    Press the Select button. The Address Book entry screen appears. STEP 3 Edit the information (if desired) and press Save again. The entry is added to your STEP 4 directory. Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP)

  • Page 53: Accessing Voicemail

    To access voicemail, press the Messages button on your phone. Your system administrator should configure your phone with the correct voicemail number so that pressing the Messages button automatically dials your voicemail system. Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP)

  • Page 54: Chapter 4: Using Advanced Phone Features

    Advanced Menus for Technical Support Personnel, page 74 Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone The Cisco SPA 525G/525G2 supports Bluetooth to allow use of the phone with a wireless Bluetooth-enabled headset. (See “Connecting Bluetooth Headsets” on page 18.) The Cisco SPA525G2 also supports the use of your Cisco IP phone in...

  • Page 55: Enabling Bluetooth (Cisco Spa 525G/525G2)

    Not all mobile phones support this function. See the list of Bluetooth-enabled NOTE mobile phones supported with the Cisco SPA 525G2 that is posted at the Cisco support community at http://www.cisco.com/go/smallbizsupport, and also consult the latest Cisco SPA 525G2 release notes available at cisco.com.

  • Page 56: Pairing Your Cisco Spa 525G2 With A Bluetooth-Enabled Mobile Phone

    Not all mobile phones support these functions. See the list of Bluetooth-enabled NOTE mobile phones supported with the Cisco SPA 525G2 that is posted at the Cisco support community at http://www.cisco.com/go/smallbizsupport, and also consult the latest Cisco SPA 525G2 release notes available at cisco.com.
  • Page 57 The following example uses an Apple iPhone. Before starting, it’s helpful to find the MAC address of your Cisco SPA 525G2 IP phone. From your IP phone, go to the Setup menu and select Status. Select Product Information.
  • Page 58 STEP 1 Under General, choose Bluetooth. Ensure Bluetooth is turned on. STEP 2 In the Bluetooth Window, under Devices, find the MAC address of your Cisco SPA STEP 3 525G2 IP phone. Select the MAC address of the Cisco SPA 525G2.
  • Page 59 Using Advanced Phone Features Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone Enter the PIN (the default is 0000) and press Connect. STEP 5 Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP)
  • Page 60 The layout and options shown on your phone screen may differ slightly depending NOTE on the type of phone system to which your Cisco SPA 525G2 is connected. The name, number, or other identifier shown depends on what is configured on your NOTE mobile phone.

  • Page 61: Importing Your Mobile Phone Address Book Into The Cisco Spa 525G2

    Not all mobile phones support this function. See the list of Bluetooth-enabled NOTE mobile phones supported with the Cisco SPA 525G2 that is posted at the Cisco support community at http://www.cisco.com/go/smallbizsupport, and also consult the latest Cisco SPA 525G2 release notes available at cisco.com.
  • Page 62 Press the Import softkey. STEP 3 Depending on your mobile phone, you may need to authorize the Bluetooth NOTE connection, even if the phone is already paired with the Cisco SPA 525G. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP)
  • Page 63 Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone The phone displays a status message about the import. If the import is successful, your imported contacts are shown in the Directory. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP)

  • Page 64: Making A Mobile Phone Call Using Your Cisco Spa 525G2

    Making a Mobile Phone Call Using Your Cisco SPA 525G2 When you make a mobile phone call using your Cisco SPA 525G2, your Cisco SPA 525G2 acts as a handsfree device for your phone. The call is made through your...
  • Page 65 Using Advanced Phone Features Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone The outgoing call appears on both your Cisco SPA 525G2 and your mobile phone display. The Cisco SPA 525G2 displays an off-hook icon next to the mobile phone display name.
  • Page 66 Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone After the call is connected, the icon next to the mobile phone display shows that the call is established. The audio goes through the Cisco SPA 525G2, although the mobile phone display also shows a connected call.

  • Page 67: Receiving Mobile Phone Calls Using The Cisco Spa 525G2

    Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone Receiving Mobile Phone Calls Using the Cisco SPA 525G2 If your mobile phone is paired with the Cisco SPA 525G2, an incoming call to your mobile phone is also shown on the Cisco SPA 525G2.

  • Page 68: Viewing Mobile Phone Battery And Signal Information On Your Cisco Spa 525G2

    Cisco SPA 525G2 release notes available at cisco.com. To switch audio from your Cisco SPA 525G2 to your mobile phone, on a connected call, press the Handset softkey. To switch audio back to the Cisco SPA 525G2 from your mobile phone, on a connected call, press the Handsfree softkey.

  • Page 69: Charging Your Mobile Phone Using Your Cisco Spa 525G2

    Network (optional)—May show the phone network for your mobile phone. Charging Your Mobile Phone Using Your Cisco SPA 525G2 You can use the USB port on the Cisco SPA 525G2 model to charge your Bluetooth-enabled mobile phone if your phone has a mini-USB port.

  • Page 70: Creating The Playlist

    Next—Move to the next song in the playlist. • Back—Move back one screen to the playlist. Controlling the Audio Use the Volume button on the phone to turn the music up or down. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP)
  • Page 71 STEP 2 Scroll to Audio Preferences and press Select. STEP 3 Press the Right Arrow key to set Swap L/R Channel to On. STEP 4 Press Save. STEP 5 Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP)

  • Page 72: Customizing Your Lcd Screen

    Scroll to Backlight Timer. Enter the number of seconds before the display should STEP 5 shut off after the phone is idle. Press Save. STEP 6 Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP)

  • Page 73: Configuring The Phone Screen Saver

    • Refresh Interval—Enter the number of seconds before the screen saver should refresh (if, for example, you chose a rotation of pictures). Press Save. STEP 6 Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP)

  • Page 74: Changing The Phone Wallpaper

    Press the Setup button. STEP 1 Scroll to Device Administration and press the Select button. STEP 2 Scroll to Restart and press the Select button. STEP 3 Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP)

  • Page 75: Viewing Phone, Network, And Call Information

    Using Advanced Phone Features Viewing Phone, Network, and Call Information Viewing Phone, Network, and Call Information The Cisco SPA 525G/525G2 provides menus to view information about your phone. Viewing Phone Information To view information about your phone: Press the Setup button.

  • Page 76: Viewing Peripheral Status

    If you have set up your wireless connection (described in “Connecting Your Phone to the Wireless Network” section on page 27), you can view the status of your wireless connection. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP)

  • Page 77: Advanced Menus For Technical Support Personnel

    Static IP Address Settings • • VLAN • VLAN ID • Multicast Address • Alternate TFTP ON>OFF • TFTP Server 1 • DHCP Address Released ON>OFF • Erase Configuration ON>OFF Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP)

  • Page 78: Chapter 5: Using The Cisco Spa 500S Attendant Console

    Using the Cisco SPA 500S Attendant Console This chapter describes how to install and use the Cisco SPA 500S Attendant Console with your Cisco SPA 525G/525G2 IP Phone. Figure 1 Cisco SPA 500S Attendant Console Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP)

  • Page 79: Connecting The Cisco Spa 500S Attendant Console To The Cisco Spa 525G/525G2 Ip Phone

    It obtains power directly from the Cisco SPA 525G/ 525G2 and does not require a separate power supply. Two Cisco SPA 500S units can be attached to a single Cisco SPA 525G/525G2 to monitor a total of 64 separate lines.

  • Page 80: Connecting A Single Cisco Spa 500S

    Connecting a Single Cisco SPA 500S Turn both the Cisco SPA 525G/525G2 and Cisco SPA 500S face down. STEP 1 Align the screw hole in the Cisco SPA 525G/525G2 with one of the holes on the STEP 2 attachment arm.
  • Page 81 Using an attachment arm screw, secure the attachment arm to the Cisco SPA STEP 4 525G/525G2. Align the right screw hole in the Cisco SPA 500S with the unused hole on the STEP 5 attachment arm. Insert the pegs on the attachment arm into the peg holes on the Cisco SPA 500S.
  • Page 82 CAUTION only the auxiliary cable provided with the Cisco SPA 500S. Locate the AUX IN port on the back of the Cisco SPA 500S. Connect one end of the STEP 8 auxiliary cable to this port. Locate the AUX port on the back of the Cisco SPA 525G/525G2. Connect the STEP 9 other end of the auxiliary cable to this port.
  • Page 83 Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP Phone Route the auxiliary cable inside the cable slot of the Cisco SPA 500S. STEP 10 Attach the appropriate desktop stand to each unit.

  • Page 84: Connecting A Second Cisco Spa 500S

    “Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP Phone” section on page Align the left screw hole in the first Cisco SPA 500S with one of the holes on the STEP 2 attachment arm.

  • Page 85: Configuring The Cisco Spa 500S

    Do not plug a telephone line cord into the AUX port. Use only the auxiliary cable CAUTION provided with the Cisco SPA 500S. Locate the AUX OUT port on the back of the first Cisco SPA 500S. Connect one STEP 7 end of the auxiliary cable to this port.

  • Page 86: Using The Cisco Spa 500S

    Orange (blinking): The line is not configured properly. Off: The line is not configured. • Transfer a call by pressing the line button on the Cisco SPA 500S when an incoming call is ringing. • Dial a configured extension by pressing the green line button on the Cisco SPA 500S.

  • Page 87: Monitoring The Cisco Spa 500S

    Using the Cisco SPA 500S Attendant Console Monitoring the Cisco SPA 500S Monitoring the Cisco SPA 500S To view the status of the Cisco SPA 500S, perform the following steps: Press the Setup button. STEP 1 Scroll to Status and press Select.

  • Page 88: Appendix A: Where To Go From Here

    Where to Go From Here Cisco provides a wide range of resources to help you and your customer obtain the full benefits of the Cisco SPA 525G/525G2. Support Cisco Small Business Support www.cisco.com/go/smallbizsupport Community Cisco Small Business Support www.cisco.com/go/smallbizhelp and Resources Phone Support Contacts www.cisco.com/en/US/support/...
  • Page 89 Where to Go From Here Cisco Small Business Cisco Partner Central for www.cisco.com/web/partners/sell/smb Small Business (Partner Login Required) Cisco Small Business Home www.cisco.com/smb Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP)

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