Call Forwarding - Park And Page - NEC UNIVERGE SV8100 Features & Specifications Manual

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UNIVERGE SV8100

When an extension user is away from their phone, Park and Page can let them know when they have a

call waiting to be answered. The Personal Greeting and Park & Page options can have up to 200

messages total (note that the Park & Page feature uses two messages). To enable Park and Page, the

user records a Personal Greeting along with an additional Paging announcement. Park and Page then

answers an incoming call and plays the Personal Greeting to the caller. The caller then listens to Music

on Hold (if available) while the system broadcasts the prerecorded Paging announcement. When the

extension user hears the Page, they can go to any telephone and use Directed Call Pickup to intercept

For example, John Smith could record a Personal Greeting that says:

"Hello, this is John Smith. I am away from my phone right now but please hold on while I am

automatically paged."

The prerecorded Paging announcement could say:

"John Smith, you have a call waiting on your line."

The incoming caller hears the first message and listens to Music on Hold while the system broadcasts

the second message. John Smith could then walk to any phone and pick up his call. If John doesn't pick

up the call, the Page periodically repeats.

Park and Page follows the rules for Personal Greeting for All Calls, immediately rerouted. This means

that Park and Page activates for ringing Intercom calls, DID calls and DISA calls. It also activates for

calls transferred from the Automated Attendant. Additionally, calls from the Automated Attendant follow

Automatic Overflow routing if not picked up. Park and Page activates for transferred outside calls but

does not play the Personal Greeting to the caller. If a call comes in when the specified Page zone is

busy, the system broadcasts the announcement when the zone becomes free.

Park and Page announcements only repeat once.

Voice Announcement (VAU) recording time is fixed at two minutes and cannot be changed.

While Park and Page is enabled, only one DID call at a time can be processed. Subsequent

calls hear a busy tone.

Default Setting

Park and Page is available at default for internal paging access code 801, zone 1.

User access code of 795. See feature Operation. Set Program 40-10-01 for VRS guidance

Call Forwarding – Park and Page

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