To Pick Up A Ringing Call To A Member Of Your Workgroup; To Transfer A Call To A Member Of Your Workgroup; Park Extension Key; To Park A Call To A Park Extension - NEC DT820 Series User Manual

To pic k up a ri n g i ng c al l to a m em be r o f y o u r wo rk g ro u p
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To t r ans f er a ca l l t o a m em be r o f y our wo r kg ro u p
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To park a c a l l to a P a r k E x te nsi on
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8 -110
M I C R O B R O W S E R A N D E N H A N C E D P R O G R A M M A B L E K E Y S
Using Enhanced Programmable Keys
attended/consult transfer is started, use the Transfer key on the phoneset to
complete the transfer.
• If the user has a call on hold, you will see a screen that gives you the option to
Pickup the call on that user's line.
If you are set up for a workgroup, you will see a flashing red LED when there is a
ringing call on any other workgroup member's phone.
While your phone is idle and the other workgroup member's phone is ringing, do one of
the following:
• To place a hands-free or headset call: Press the key for the workgroup
member, then use your headset or the phone's speaker to continue the call on
your phone.
• To use your phone handset for the call: Pick up your phone handset, then
press the key for the workgroup member to pick up the call.
Non-idle call states
• If you are on a call and want to pick up the ringing call for the workgroup member,
press the key for the workgroup member to automatically put your current call on
hold and pick up the ringing call.
• If you are on a call and want to pick up the ringing call for the workgroup member,
place your current call on hold and then press the key for the workgroup member
to pick up the ringing call.
While on a call, press the key for the workgroup member you want to transfer the call to.
Press the Blind soft key to Blind transfer your call.
Your current call is placed on hold, and the phone attempts the transfer.
If you have multiple calls on hold, the phone will transfer the call that is currently in
focus.
To place an attended/consult transfer call, press the Transfer key on your
Note:
phoneset. Once an attended/consult transfer is started, use the Transfer key
on the phoneset to complete the transfer.
Non-idle call states
• If the other workgroup member's line is currently connected to another call, you will
also have the option to monitor the current call for that user (if you have Supervise
privileges).
• If the other workgroup member has a call on hold, you will also see an option to
pickup the call that user has on hold.
P A R K E X T E N S I O N K E Y
While on a call, press the Park Extension key.
DT820 Phone User Guide