Cisco SPA504G Quick User Manual

Cisco SPA504G 4‐Line IP Phone
Quick User Guide
 Some functions require pressing a
phone button, such as .
 Some functions require pressing keys
on the keypad, such as .
 For some functions, you can use the
softkeys on the phone screen, such as
.
 The LED buttons next to the phone
screen may be used as line buttons for
a call.
Placing A Call
1. Lift the handset, press to use the
speaker, or press to use a headset.
2. Press a line button (optional). If
you do not choose a line button, the
first line button is used.
3. Dial an phone number or an external
number.
Dialing an External Number
Use an outside line (if allowed):
 Select the line button
, and
enter the phone number, including any
long‐distance prefix required by your
phone service. No access code is
needed.
Use a personal extension (if allowed):
 Enter the access code, such as 9. Enter
the phone number, including any long‐
distance prefix required by your phone
service. Check with your phone
administrator for details.
25925 Telegraph Rd., Ste. 210, Southfield, MI 48033 – 1-877-298-4791 – www.bullseyetelecom.com
Making a Conference Call
Create a conference call:
 During a call with one party, press
. Dial the extension or phone
number of the third party. When the
party answers, press the button again.
End the conference for everyone:
 Hang up, or press
.
Exit the conference while the other
parties continue:
 Press
.
Transferring a Call
Attended Transfer:
 Press
. Dial the extension or
phone number. After speaking to the
other party, press again.
Immediate Transfer w/ softkey:
 Press
. Dial the extension or
phone number.
Holding and Resuming Calls
 To hold a call, press or
. To
resume a held call, press the flashing
line button or .
Handling Missed Calls
Return a missed call:
Press (Last Call Return) or
to view information for the most recent
missed call. To return the call, press
.
View a list of missed calls:
 Press
. You can use the
navigation button to choose a call, and
then press .
 Note: The Call History is available at
any time. Press , and then choose
Call History > Missed Calls to view or
return missed calls.
Using Your Voicemail Box
Set up your voicemail:

Dial the Activation Code *62, then
press . At the prompt enter the
default password, 998877, followed by
.

Follow the prompts to change your
password and record your greetings.
Check messages for your primary
personal extension (if enabled):

Dial the Activation Code *62, then
press . At the prompt enter
your password, followed by .
Check messages outside the office:
 Call your own phone number. When
the call goes to voicemail, press for
the menu.
 Enter your password, followed by .
Do Not Disturb
To enable Do Not Disturb:
 Dial the Activation Code *78, then
press .
To disable Do Not Disturb:

Dial the Deactivation Code *79, then
press .
Redial
Dial the Activation Code *66, then press
.
Call Forwarding
To enable Call Forwarding Always:
Dial the Activation Code *72, then
1.
press .
2. A t the prompt, dial the phone number
where you want your calls to be directed
and press #.
3. Once the system plays a confirmation
message, hang up.
To disable Call Forwarding Always:
1. D ial the Deactivation Code *73, then
press .
To enable Call Forwarding Busy:
1. D ial the Activation Code *90, then
press .
2. A t the prompt, dial the phone number
where you want your calls to be directed
and press #.
3. Once the system plays a confirmation
message, hang up.
To disable Call Forwarding Busy:
1. D ial the Deactivation Code *91, then
press .
Diverting Calls to Voicemail
Ignore a ringing call:
 Press
. The call is forwarded to
your Call Forward No Answer number
(usually voicemail).