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Chapter 1 Maintenance
[?]
The N8103-153/154 or N8103-155 additional battery is not recognized or the following message is
displayed in POST
The battery hardware is missing or malfunctioning,
or the battery is unplugged, or the battery could be
fully discharged. If you continue to boot the system,
the battery-backed cache will not function.
If battery is connected and has been allowed to charge
for 30 minutes and this message continues to appear,
then contact technical support for assistance.
Press 'D' to disable this warning (if your controller
does not have a battery.
Are the cable between the battery pack and battery board and the control cable between the battery board
and battery connector connected correctly?
→
Connect the cables correctly.
Is this message displayed after the battery is connected?
→
If the battery charging status is low, the battery may not be recognized. If the battery is not recognized
although 24 hours has passed, restart the system once.
If the battery is not recognized although the above action has been taken, the additional battery may be
faulty. Contact the maintenance service company with which you signed up or the dealer where you
purchased the product.
[?]
Event ID129: The following message appears on Windows Event Log
Event source : msas2k3
Event ID
Type
Description
→
Retry by OS has succeeded. It is not the problem in operating the system.
: 129
: Warning
: Information about Event ID (129) (Source: msas2k3) is not found.
(The rest is skipped.)
Express5800/R120d-1E, R120d-2E Maintenance Guide
5. Troubleshooting
33
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