When To Reconfigure Or Reload Software - HP 1850R - ProLiant - 128 MB RAM Troubleshooting Manual

Software Problems

When to Reconfigure or Reload Software

If all other options have not resolved your problem, consider reconfiguring the
system. Before you take this step:
1. Weigh the projected downtime against the time spent troubleshooting
intermittent problems. It may be advantageous to start over by removing and
reinstalling the problem software, or in some cases by using the System Erase
Utility and reinstalling all system software.
CAUTION: Perform a backup before running the System Erase Utility because the
utility sets the system to its original factory state, deletes the current hardware
configuration information, including array setup and disk partitioning, and erases all
connected hard drives completely. Refer to "Erasing the System" in this chapter for
complete instructions on using this utility.
2. Be sure that you have printed records of all information listed in Chapter 1,
"Diagnosing the Problem."
3. Be sure that you have two good backups before you start. Test the backups using
your backup utility.
4. Check the operating system and application software resources to be sure that
you have the latest information.
5. If the last-known functioning configuration does not work, try to recover your
system with your operating system recovery software.
Refer to Table 3-2 for information on recovery software applicable to your operating
system.
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