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If you need help or just more information on your Motorola product,
these services are available to you:
Motorola ISG BBS:
The Motorola ISG Bulletin Board Service offers answers to the most
commonly asked questions about your Motorola ISG products, new
product releases, operation and installation tips, and other related topics.
Use it today to verify you have correctly installed your Motorola ISG
products and to electronically register your product (or register electron-
ically via the software provided with the modem). You can also use the
BBS to chat with other Motorola ISG customers. BBS questions sent
over the weekend will be answered on the next work day.
Faxback:
A fully-automated FaxBack service offers a variety of information that
is faxed directly to you, such as: Product Brochures, Price Lists, Instal-
lation instructions and compatibility information. The FaxBack service
is available 24 hours a day, 365 days a year.
Hotline:
Voice - (800) 365-6394
If you are experiencing problems or think that you may need to return
the modem for repair, please call this number. Technicians are available
to assist you with all aspects of your Motorola ISG product. The techni-
cians phone hours are 7am - 7pm CST, Monday through Friday.
Internet WWW Address:
Use our modems address for specific modem information. The MIMS/
ISG/ address gives you access to a wide variety of Motorola ISG pro-
duct listings, information, contacts, phone numbers, and addresses. You
can also e-mail technical support and access frequently asked questions.
Manual Feedback:
We at Motorola ISG know that users get the most out of our products if
they have complete and easy-to-understand documentation to guide
them, and we're always looking for ways to improve. If you have any
thoughts regarding the documentation that came with your Motorola
product, please e-mail us at the above address.
Service and Support
Fax - (205) 430-8067
http://www.mot.com/modems/
http://www.mot.com/MIMS/ISG/
mottpdp2@email.mot.com
(508) 261-1058
(800) 221-4380
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