Duke Energy H?M Energy Manager Homeowner's Manual
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Duke Energy H?M Energy Manager Homeowner's Manual

Web-programmable thermostat
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HōM™ Energy Manager
Web-Programmable Thermostat
Homeowner's Manual
Look inside for a complete guide to the setup
and operation of your new thermostat.
Installed by: ____________________________________________
Date: __________________________________________________
Number of Thermostats: ________________________________
Notes: ________________________________________________
800.956.8825 • duke-energy.com/homenergymgr

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Summary of Contents for Duke Energy H?M Energy Manager

  • Page 1 HōM™ Energy Manager Web-Programmable Thermostat Homeowner’s Manual Look inside for a complete guide to the setup and operation of your new thermostat. Installed by: ____________________________________________ Date: __________________________________________________ Number of Thermostats: ________________________________ Notes: ________________________________________________ 800.956.8825 • duke-energy.com/homenergymgr...

  • Page 2: Table Of Contents

    HōM Energy Manager Portal homenergymgr.com/portal/engagement Table of Contents Step 1: Getting Started............................4-6 A. Thermostat Buttons and Indicators ......................4 B. Thermostat Display..........................5-6 Step 2: Main Menu and Thermostat Settings......................7-15 A. Wi-Fi Settings Menu ..........................7-10 ® B. Filter Timer Settings Menu........................11-12 C. Reset Filter Timer ..........................12 D.
  • Page 3 IMPORTANT All programming functions are available through the Duke Energy HōM Energy Manager Portal. The “7-Day/4-Interval” programming function cannot be done manually at the thermostat. It can only be done through the HōM Energy Manager Portal. You may enter the HōM Energy Manager Portal from anywhere you have Web access, using your smartphone, tablet, or computer.

  • Page 4: Step 1: Getting Started

    HōM Energy Manager Portal homenergymgr.com/portal/engagement Step 1: Getting Started A. Thermostat Buttons and Indicators Enables or disables illumination. Provides night light function. Can be used to Nightlight activate the LCD back light. FAN Button Changes fan setting (Auto/On) SYSTEM Button...

  • Page 5: Thermostat Display

    HōM Energy Manager Portal homenergymgr.com/portal/engagement Step 1: Getting Started B. Thermostat Display ¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿ Set At HOLD Stage MoTu WeThFr Next Clock Select Utility Sched Timed Prev Cool Other Heat Morning Perm Auto Evening Menu Night Done Energy Un Occupied Messaging Display Displays current date, HVAC system status, conservation period status, and Duke Energy-related messages.
  • Page 6 NOTE: Should a communications error (COMM ERROR) display in the thermostat messaging area, please call Duke Energy at 800.956.8825 immediately. The message indicates a communication problem between your thermostat and Duke Energy. In some instances, the utility will program the thermostat to also display whom to contact during a communications error.

  • Page 7: Step 2: Main Menu And Thermostat Settings

    HōM Energy Manager Portal homenergymgr.com/portal/engagement Step 2: Main Menu and Thermostat Settings The Homeowner Programming Menu table (next page) summarizes the configuration items that the homeowner can adjust, and provides a convenient space to keep track of your settings. To enter the Homeowner Programming Menu: 1.
  • Page 8 This is the network name (SSID) you will use to connect to the thermostat. If you continue to have connectivity problems, please call the HōM Energy Manager customer service center at 800.956.8825. HōM™ Energy Manager Web-Programmable Thermostat Homeowner’s Manual...
  • Page 9 HōM Energy Manager Portal homenergymgr.com/portal/engagement Step 2: Main Menu and Thermostat Settings (continued) 5. Use a Wi-Fi -enabled 6. You may receive a notification ® smartphone, tablet, or computer that you are connected to a to connect to the thermostat.
  • Page 10 HōM Energy Manager Portal homenergymgr.com/portal/engagement Step 2: Main Menu and Thermostat Settings (continued) 13. The settings page will now show an overview of the settings you entered. If all settings are correct, click on Apply. If you need to correct any settings, click on Cancel.

  • Page 11: Filter Timer Settings Menu

    HōM Energy Manager Portal homenergymgr.com/portal/engagement Step 2: Main Menu and Thermostat Settings (continued) B. Filter Timer Settings Menu The filter timer is an indicator to the homeowner to check and/or replace the HVAC air filter. Filter Timer Menu allows you to set the number of days before the CHANGE FILTER alert appears in the thermostat display.

  • Page 12: Reset Filter Timer

    HōM Energy Manager Portal homenergymgr.com/portal/engagement Step 2: Main Menu and Thermostat Settings (continued) 3. Press the Next button to 4. Press the button advance to the FILTER TIMER to reach Off. screen. 5. Press Done. C. Reset Filter Timer Filter Timer Reset The filter timer is an indicator to the homeowner to check and/or replace their HVAC air filter.

  • Page 13: Lcd Backlight Settings Menu

    HōM Energy Manager Portal homenergymgr.com/portal/engagement Step 2: Main Menu and Thermostat Settings (continued) D. LCD Backlight Settings Menu This menu allows you to choose when the LCD backlight illuminates. To choose when the backlight illuminates: 1. Press the Menu button. The 2.

  • Page 14: Keypress Beep Confirmation Menu

    HōM Energy Manager Portal homenergymgr.com/portal/engagement Step 2: Main Menu and Thermostat Settings (continued) 3. Press the Next button to 4. Use the button to advance to the NIGHTLIGHT select from: screen. OFF (default) Always off. ON Always on. 5. Press Done.

  • Page 15: Time-Of-Day (Tod) Recovery

    HōM Energy Manager Portal homenergymgr.com/portal/engagement Step 2: Main Menu and Thermostat Settings (continued) G. Time-of-Day (TOD) Recovery This feature turns your system on before the TOD programming time to attempt to reach the set point at the start of the TOD period.

  • Page 16: Step 3: How To Set A Temperature "Hold

    HōM Energy Manager Portal homenergymgr.com/portal/engagement Step 3: How to Set a Temperature “Hold” You can override the thermostat’s programmed temperature setpoint at anytime by choosing one of three types of hold operations, explained below. The type you choose determines when the hold will end and the thermostat returns to its programmed schedule.

  • Page 17: Permanent Hold

    HōM Energy Manager Portal homenergymgr.com/portal/engagement Step 3: How to Set a Temperature “Hold” (continued) 3. The current time display in the center of the screen will begin flashing. Press the button to set the time you want the temperature hold to end.

  • Page 18: Step 4: Using The Keypad Lock

    HōM Energy Manager Portal homenergymgr.com/portal/engagement Step 4: Using the Keypad Lock The HōM™ Energy Manager thermostat enables you to limit user access through its keypad lockout feature. This security prevents unwanted changes to the thermostat settings and programming. You may select your level of security from two types of lockouts: A.

  • Page 19: Full (Full) Lockout

    HōM Energy Manager Portal homenergymgr.com/portal/engagement Step 4: Using the Keypad Lock (continued) B. Full (FULL) Lockout Prevents any type of user activity through the keypad except for turning on the backlight (if it was previously enabled). The user cannot change program settings, mode of operation, fan mode of operation or set/end a hold. To set a full lockout: 1.

  • Page 20: Unlocking The Keypad

    HōM Energy Manager Portal homenergymgr.com/portal/engagement Step 4: Using the Keypad Lock (continued) C. Unlocking the Keypad 1. At the main operating screen, 2. The display will change to the press and hold the ENTER LOCK CODE screen buttons simultaneously for with “5555”...

  • Page 21: Step 5: Conservation Events

    Your HōM Energy Manager thermostat will keep you informed when a conservation period occurs. The message display and green LED indicator will signal when your compressor is resting and when it is active during an event. The message and indicator will change during the period coincident with your cycling level.
  • Page 22 HōM Energy Manager Portal homenergymgr.com/portal/engagement Step 5: Conservation Events (continued) IMPORTANT: During a conservation period, you may access the HōM™ Energy Manager Portal to follow the status of the event and monitor your home’s temperature. However, you are not able to manually or remotely change the temperature or make any changes to your programming schedule until the conservation period has ended.

  • Page 23: Troubleshooting

    No Heat or No Cool Possible Cause Corrective Action Thermostat may be in a HōM Energy Manager conservation Wait for the HōM Energy Manager conservation period to period. “Event in Progress” will be displayed on top line of end.
  • Page 24 HōM Energy Manager Portal homenergymgr.com/portal/engagement Troubleshooting (continued) No Heat Possible Cause Corrective Action Pilot light not lit. If it will not stay lit, call for service from your HVAC contractor. System switch not set to HEAT. Press the thermostat’s SYSTEM button one or more times...
  • Page 25 HōM Energy Manager Portal homenergymgr.com/portal/engagement Troubleshooting (continued) No Cool Possible Cause Corrective Action System switch not set to COOL. Press SYSTEM button to select COOL and press lower the temperature setpoint below room temperature. Outdoor unit disconnect or breaker tripped.
  • Page 26 HōM Energy Manager Portal homenergymgr.com/portal/engagement Notes __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ HōM™ Energy Manager Web-Programmable Thermostat Homeowner’s Manual...
  • Page 27 HōM Energy Manager Portal homenergymgr.com/portal/engagement Notes __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ __________________________________________________________________________________________________________ HōM™ Energy Manager Web-Programmable Thermostat Homeowner’s Manual...
  • Page 28 FCC Statements: Warning: Changes or modifications to this device not expressly approved by Comverge Inc. could void the user’s authority to operate the equipment. RF Exposure: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

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