Canon LBP3310 User Manual page 383

Cause 2
Remedy
The print server has a problem.
Cause 1
Remedy
Cause 2
Remedy 1 Make sure that the print server and network are connected by a LAN cable
Remedy 2 Make sure that the network settings for the print server are appropriate.
Cause 3
Remedy
8
NOTE
If you are not sure whether you are using 64-bit Windows Vista, see "Checking the
Processor Version of Windows Vista," on p. 10-8.
The network path to the print server has a problem.
Cause 1
Remedy
8-52 When Data Is Not Sent to the Printer
An inappropriate USB cable is being used.
When connecting the printer using a USB cable, use a USB cable appropriate
for the USB interface of this printer. The USB interface is USB 2.0 Hi-Speed and
USB Full-Speed (USB1.1 equivalent).
Additionally, use a USB cable with the following symbol.
The print server is not turned on.
Turn on the print server.
The print server is not connected to the network properly.
properly.
The print server runs on 64-bit Windows Vista, and the additional driver
(alternate driver) is not updated properly.
If you want to update the additional driver (alternate driver), perform the
following procedure.
1.
Uninstall the printer driver used in the print server. (See p. 4-67)
2.
Install the new printer driver on the print server. (See p. 4-4)
3.
See "Print Server Settings" (p. 4-36) and install the additional driver again.
An incorrect network path was specified on the installation of the printer
driver.
If you want to install the printer driver from the [Printers and Faxes] folder or the
[Printers] folder and specify the network path using "\" directly, specify the
correct path as "\\the print sever name (the computer name of the print
server)\the printer name".