Troubleshooting Flowchart - Canon LBP3310 User Manual

Troubleshooting Flowchart

If any problems occur while you are using the printer, follow the flow chart shown
below to check the problem.
The printer driver
fails to print.
Printing is
impossible.
An error message
appears on the
Printer Status Window.
8
Print quality
deteriorates.
Paper Problems
(See "Paper Problems," on p. 8-
36)
8-2

Troubleshooting Flowchart

Yes
No
Yes
No
Follow the messages displayed on
Yes
the Printer Status Window to
remedy an error.
(See "Printer Status Window," on p.
5-34)
No
Toner density is set to light.
Yes
(See "Printing with Toner Density
Adjusted," on p. 6-47)
Toner runs low.
No
(See "Replacing the Toner Cartridge,"
on p. 7-2)
The printer is installed in an
adverse environment.
(See "Installation Site," on p. 2-3)
Other Problems
(See "Print Quality Problems," on p.
8-30)
The printer driver is not installed
properly.
(See "Installation Problems," on p. 8-37)
The (Alarm) indicator is on/blinking.
(See "The Alarm Indicator Is On/Blinking," on p.
8-25)
The (Load Paper) Indicator is
blinking.
(See "Loading Paper in the Paper Cassette," on
p. 3-17)
(See "Loading Paper in the Multi-purpose Tray,"
on p. 3-31)
The power cord is not connected.
The printer is OFF.
(See "Turning the Printer ON/OFF," on p. 2-33)
No
The printer is not connected to your
computer.
(See "Connecting to a Computer," on p. 2-28)
No
The printer driver is not installed
properly.
(See "Installation Problems," on p. 8-37)
No
Data is not sent to the printer.
(See "When Data Is Not Sent to the Printer," on
p. 8-48)
No
No
No
No
No