Software Service And Support; Hardware Service And Support; Taiwan Product Service - Lenovo RT5.0kVA Installation And User Manual

To create a personalized support web page, go to http://www.ibm.com/support/ mynotifications. From this
personalized page, you can subscribe to weekly email notifications about new technical documents, search
for information and downloads, and access various administrative services.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and
software problems with your Lenovo products.
For more information about Support Line and other IBM services, see http://www.ibm.com/services
or see http://www.ibm.com/planetwide for support telephone numbers. In the U.S. and Canada, call 1-
800-IBM-SERV (1-800-426-7378).

Hardware service and support

IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products.
You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized
by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner
Locator. For IBM support telephone numbers, see http://www.ibm.com/planetwide. In the U.S. and
Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the
U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

Taiwan product service

Use this information to contact product service for Taiwan.
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Appendix B. Getting help and technical assistance