Table of Contents
Advertisement
Return a faulted part
About this task
For US customers, return defective material within five business days. For International customers, return defective material
within 10 business days. The materials required to return your defective part are supplied with the good part shipment.
Steps
1. Package the faulted part in the shipping box that contained the replacement part.
2. Ship the failed part to your service provider as described in the instructions that were included with the replacement part.
3. For more information about returning customer-replaceable parts:
a. Open PowerStore Manager.
b. Click Settings on the upper right of the screen.
c. Click General Support.
d. Under Drives, Power Supplies, and Other Parts, click Return Part.
e. If your screen does not show the Return Part link, contact your service provider for instructions.
Replace a data interface board in an NVMe expansion
enclosure
Take the following actions to remove a faulted data interface board (DIB) from an NVMe expansion enclosure and install a
replacement DIB.
Identify a faulted DIB from PowerStore Manager
Before you replace a DIB, ensure that you have identified its location within the system. Using PowerStore Manager, you can
identify and locate a faulted DIB.
Steps
1. From PowerStore Manager, select Hardware.
2. Select the appliance that contains the DIB that you need to replace.
3. On the Components card, under Rear View, expand ExpansionEnclosure.
4. Select the relevant DIB.
Faulted parts appear in red in the image of the system, and report a status of Faulted in the State field.
Removing a DIB
Steps
1. Remove the Access Module as described in
2. Press down on both orange buttons to release the DIB latches.
Remove an Access
Module.
NVMe expansion enclosure service procedures
163
Advertisement
Table of Contents
