Canon Z5000 Configuration Manual page 154

6
6-12 Administering the ColorPASS
Cannot connect to ColorPASS with Fiery utilities
If users cannot connect to the ColorPASS, check the following:
• ColorPASS Setup—the appropriate network protocol must be enabled, with the
correct parameters (for example, for TCP/IP, the IP address, etc.), and you must
publish either the Print queue or Hold queue.
You can check these settings quickly by printing a Configuration page.
• On the client workstation—the appropriate network protocol(s) must be loaded,
and your Windows directory should contain a configured Efinl.ini file.
Cannot connect to the ColorPASS with the Command WorkStation
If there is a problem connecting to the ColorPASS, an error message is displayed.
The problem can occur:
• When the ColorPASS is first turned on
• When the ColorPASS reboots
• When you have changed settings affecting the server address and have not
reconfigured the connection to the server.
If you see this problem, try the following solutions, in order:
• A remote workstation running the Fiery utilities or Fiery WebTools may be
interfering by obtaining status information. If possible, close the remote application,
and try again to connect.
• Restart the Command WorkStation application and try again to connect.
• Check the configuration of the connection and modify it if necessary, or delete the
Efinl.ini file and start over with the process of configuring the connection as
described in Getting Started.
For Windows 95/98/Me/2000, the Efinl.ini file is located in \WINDOWS.
For Windows NT 4.0, the Efinl.ini file is located in \WINNT.
• Reboot the ColorPASS.
• See the Job Management Guide for information on other error conditions.