Panasonic KX-TVM50 Programming Manual page 84

2.4 Service Settings
Operator's Mailbox No.
Specifies the mailbox number for Operator 1, 2, and 3. Callers to Operator 1, 2, or 3 are prompted to
leave a message in this mailbox depending upon how the Busy Coverage or No Answer Coverage
modes are set.
Value Range
2–5 digits
Feature Guide References
2.3.34 Operator Service
Busy Coverage Mode
Specifies how to handle calls when the operator is busy.
Value Range
Hold: Automatically places the caller on hold and the operator is called again.
No Answer Coverage: Offers the option specified by the No Answer Coverage Mode to the caller.
Call Waiting: Signals the operator when another call is waiting using the Call Waiting feature of PBX.
Disconnect Message: Disconnects the caller after playing "Thank you for calling".
Feature Guide References
2.3.4 Busy Coverage Mode
No Answer Coverage Mode
Specifies how to handle operator calls when they are not answered within the time period set in
"Operator No Answer Time".
Value Range
Caller Select: Allows the caller to leave a message or call another extension. In the following cases,
the caller cannot call another extension.
a)
No input to Automated Attendant.
b)
No input to Custom Service menu when "No DTMF Input Operation" is set to "Operator" in
"Service Settings→ Custom Service→ Menu & Transfer".
Leave Message: Instructs the caller to leave a message in the operator's mailbox.
Disconnect Message: Disconnects the caller after playing "Thank you for calling".
Next Operator: Transfers the caller to the next operator.
Feature Guide References
2.3.32 No Answer Coverage Mode
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