Obtaining Backups, Diagnostics, Firmware Levels, And License Keys - Hitachi NAS Platform 4000 Series Hardware Reference Manual

Note: Replacement servers are shipped without an embedded system
management unit (SMU), so you must have a SMU installed before you can
connect to a standalone server.
Important: Set expectations up front with the customer that this will delay
time to recovery, and that some aspects of the systems configuration might
never be recovered.

Obtaining backups, diagnostics, firmware levels, and license keys

On the old server:
Procedure
1. If the server is online, using NAS Manager, navigate to Home > Server Settings >
Configuration Backup & Restore, click backup, and then select a location to save
the backup file.
Ensure you save the backup file to a safe location off platform so that you can
access it after the storage system is offline.
The backup process performed by the embedded SMU will automatically capture
both the SMU and server configuration files in one complete set.
2. Navigate to Home > Status & Monitoring > Diagnostics download to download
the diagnostic test results.
3. Navigate to Home > Server Settings > Firmware Package Management to verify
the existing server (SU) firmware release level.
Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference
Obtaining backups, diagnostics, firmware levels, and license keys
Appendix A: Server replacement procedures
100