Services
Service - Control Engineering
ABB operates a Technical Support Center to assist with even the most difficult of problems.
•
Consultation by phone (Helpline)
•
Failure analysis and removal at the machine/installation
In order to provide the customer with qualified assistance, customers are requested to provide the
following:
•
Provide all required application documentation and information.
•
Provide access (if required) to the system being examined.
•
Assign key individuals to assist as required.
For inquiries and orders, please contact:
ABB STOTZ-KONTAKT GmbH
Dept. STO/CPT, Control Engineering Helpline
Eppelheimer Straße 82
D-69123 Heidelberg
Postfach 10 16 80
D-69006 Heidelberg
Phone +49 6221 701-1444
Telefax +49 6221 701-1382
E-mail: desst-helpline.desto@de.abb.com
For further information about control engineering please also refer to our Internet Website
http://www.abb.de/stotzkontakt.
Repair services and replacement devices
The following services are also covered by our activities:
•
Delivery of replacement devices
•
Repair of defective devices and systems
Please contact your responsible sales office for your inquiry.
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G1
Introduction to AC500
1-26
AC500 / Issued: 07.2006