Toshiba IP edge General Description Manual page 40

Unified Communications
dialing, and other functions faster and easier. SCM can be used at your desk with your desk
telephone or as a stand-alone IP soft phone providing mobility and remote access. You get the
efficiency of combining your telephone and computer into one integrated communication tool.
• Visual Voice Mail – With UCedge you can use your mobile device, desktop or laptop to
retrieve voice mail messages from the office phone system. See caller information and the time
the message was left. Play back or forward the message. Touch to call back if the caller ID is
available.
• CRM Integration and Screen-pops – Your call answering personnel can provide better
service by immediately knowing which customer is calling with screen-pop integration to your
customer relationship management applications and databases. This saves you time and serves
your customers better.
• Off-premise Call Forwarding – Enables your incoming calls to reach you when you're out of
the office and enables you to change your forwarding destination from any remote location.
You can stay in touch no matter where you are.
• IPMobility for Android and iOS – The IPMobility Application for
Android™ and Apple iPhone™ allows a mobile device to act as an
extension of the IPedge system by providing incoming and outgoing
call features.
Users may also easily access key voice messaging functionality and
manage administration of their voice mailbox without dialing into the
voice mail system. IPMobility does not interfere with the ability to
make a phone call or access the voice mail of the mobile device itself.
The IPMobility Application is available for both Android and Apple
mobile platforms. See
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For incoming calls, the IPMobility app uses the host IPedge system's
"Follow Me" feature to route the call to the users mobile phone.
For outgoing calls, the app uses IPedge phone services to callback the mobile phone, then call
the preset destination and then connect the two calls. This process:
26
"Mobile Device Support for IPMobility" on
for more details.
IPedge General Description 03/16