NEC UNIVERGE UM8000 User Manual page 413

Hotel Guests
>
Field
Enable call transfer
Transfer to guest's
extension
Transfer to
Transfer type
Wait for... rings
Page Field Descriptions
Guest Call Transfer
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Description
Turns call transfer on or off.
Select this setting to transfer calls to the extension specified
on the hotel guest profile page if transfer is enabled.
Accepts an alternate extension to transfer calls to if call
transfer is enabled.
Specifies how the phone system and messaging system
interact during call transfers to the hotel guest's voice
mailbox.
• Await Answer. The system transfers the call to the
extension if the call is answered within the number of
rings specified in the Number of rings field. If the
subscriber extension is busy or goes unanswered, the
system plays the greeting and then takes the
-
after greeting action. This transfer type is required for
configuring call screening and call holding.
• Wait for ringback. The system transfers the call to the
extension if a call is answered within the number of rings
specified in the Number of rings field. If the call is not
answered within the specified number of rings, the call is
released to the phone system.
• For unanswered calls, the caller cannot leave a message
unless the phone system transfers the call using call
forward to personal greeting.
• For busy calls, the system plays the greeting, then
-
takes the after greeting action.
• When this transfer type is selected, some transfer
options are unavailable. This call transfer type is not
supported with phone systems that use DTMF call
progress.
• Release. The system releases the call after dialing the
extension or phone number. If the subscriber's phone is
busy or goes unanswered, the caller can leave a message
if the phone system is configured to transfer the call by
using call forward to personal greeting. When this transfer
type is selected, the transfer, screening and holding
options are not available.
Accepts the number of times the extension rings before the
call is transferred. This field is available only if the call
transfer type is Await Answer or Wait for ringback.
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