NEC UNIVERGE UM8000 User Manual page 164

Configuring Subscriber Greetings
Use the Subscriber Greetings page to listen to and record subscriber greetings. Each subscriber has a standard
greeting, busy greeting, and alternate greeting. Use this page to select an active greeting (standard or alternate),
activate or deactivate the
When a busy greeting is activated and a caller is transferred to the busy extension, the messaging system plays a
greeting telling the caller that the extension is busy. A subscriber can include a one-key dialing menu in the greeting
enabling a caller to press a single key to select where to route the call. See
NOTE
O
NLY SYSTEM ADMINISTRATORS CAN PROGRAM ONE
-
GREETINGS WHEN ONE KEY DIALING RULES ARE SELECTED DURING A SUBSCRIBER GREETING
To change greeting settings
In the Navigation Pane, click Subscribers > Subscribers > Greetings.
1.
For detailed field information, see the
Click Search to find and select a subscriber.
2.
Select Standard greeting or Alternate greeting for the Active Greeting.
3.
In the When the subscriber's extension is busy section, select Enable busy greeting, this lets subscribers use
4.
a busy greeting.
In the When subscriber's extension is out of range section, select Enable out of area greeting if appropriate
5.
for the subscriber.
Record the selected greetings.
6.
In the After Greeting section select one of the following:
7.
• Take a message. Records a message for the owner of the voice mailbox.
• Take a message for group. Records a message for the specified group. If selected, type the name of the
group to receive the messages in the field.
NOTE
T
O BE USED FOR OUTSIDE CALLER GROUP MESSAGING
INCLUDE ANY NUMBERS OR SPACES
• Route to operator. Routes callers to the system operator box.
• Route to. Routes callers to another system ID. When selected type a system ID in the field.
• Hang up. Disconnects without saying good-bye.
• Say bye. Plays a prompt asking if the caller needs further assistance, pauses to wait for the caller to make a
selection, if there is no response, says good-bye and disconnects.
• Restart. Returns callers to the opening greeting box.
Click Save.
8.
Related Topics
Subscriber Template Overview
Subscribers Profile Overview
busy greeting, or customize the
-
KEY DIALING
Subscribers > Subscribers > Greetings
.
transfer-greeting-action
Configuring Subscriber One-Key
, ,
HOWEVER THEY MUST NOTIFY SUBSCRIBERS TO CHANGE THEIR
,
THE NAME OF THE GROUP MUST NOT EXCEED TEN CHARACTERS AND CANNOT
sequence.
.
table.
Dialing.
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