NEC UNIVERGE UM8000 User Manual page 275

Hotel Information Services
The hotel information services uses linked transaction boxes to provide announcements and other information to hotel
guests. Every menu or announcement in the information service is contained in a transaction box. Use the transaction
box greeting to record the menu or announcement and then configure links between the boxes.
The information services can meet a variety of needs and is easily modified to provide information about hotel services,
entertainment, dining, transportation services, or local business advertising.
Build parallel menus and announcements in different languages to offer the information services to multilingual guests.
The first menu can introduce the service and then ask guests to select a language using one-key dialing. When guests
select a language, they hear the main menu and subsequent information in the language they have selected.
The following flowchart shows an example of how an information service might work.
"Welcome to the Inn's Information Line. To select a language,
A press 1, for general information about the hotel, press 2. For
other information, press 3."
2
"For information about hotel services,
press 1. To find out how to get some-
where in the hotel, press 2. For more
information about schedules..."
"For directions to the airport, press 1.
For directions to the shopping mall,
press 2."
1
C
"To go to the
airport..."
A
The main menu introduces the hotel information service telling
guests how to access the information they want. Configure access to
the main menu for hotel guests using one-key dialing.
B
Submenus provide a list of additional selections. Be sure to describe
the one-key numbers to press for each selection.
C
Announcements provide information to guests. After an
announcement, guest can return to the main menu or have the
system say good-bye and disconnect.
D
Guests can dial a business directly from the information service.
Related Topics
Configuring Guest Help for Information Services
Direct Call Transfers
Incorporating Advertisers into an Information Service
Configuring Remote Recording for Advertisers
Updating the Information Service
Hospitality Site Configuration
Hospitality Site Configuration
3
"For directions to destinations in the
city, press 1. For transportation set-
tings, press 2."
1
"To get a taxi, press 1. For schedule
and route information from FastTran,
press 2."
2
"To go to the
Dial Red Taxi
shopping
mall..."
B
2
1 2
Dial the
FastTran infor-
mation line
D
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