NEC UNIVERGE UM8000 User Manual page 173

Configuring Subscriber Fax
Use the Subscribers > Fax page to configure subscriber's default fax mail settings to accommodate individual
preferences. Configure fax delivery to a specific fax machine, record a fax introduction and/or fax greeting, permit voice
annotation, and configure one-key dialing rules for each subscriber.
NOTE
W
HEN YOU CONFIGURE SUBSCRIBER ONE
-
EXPLAIN THE ONE KEY DIALING RULES TO THE CALLER
Default fax mail delivery settings might include:
• Deliver faxes immediately without notifying subscribers.
• Notify subscribers that fax mail has been received, but leave the faxes in the fax box until the subscriber requests
delivery.
• Announce new faxes, even if the caller did not leave a voice annotation.
• Callers can leave a voice annotation with a fax and edit or review this annotation before sending the fax.
To customize subscriber fax settings
In the Navigation Pane, click Subscribers > Subscribers > Fax.
1.
For detailed field information, see the
Click Search to find and select a subscriber.
2.
Click Fax intro to record a fax introduction.
3.
Callers hear this recording before the messaging system transfers the call to an available fax port.
Select a routing method in the No fax available section. This specifies how the messaging system handles the call
4.
when all fax ports are busy:
• Take a message. Takes a message, then takes the action defined in the After Message or Holding section.
• Route to operator. Routes the caller to the system operator box.
• Route to. Routes the call to another system ID. Type a system ID or click Search to find and select a system
ID.
• Hang up. Disconnects the call without saying good-bye.
• Say bye. Plays a prompt asking if the caller needs further assistance, pauses to wait for the caller to make a
selection, if there is no response, says good-bye and disconnects.
• Restart. Returns the call to the opening greeting box.
• Hold. Callers can hold for a fax port. Voice detect call holding is not available.
Select an action in the After taking a message or holding section to route the caller after a message has been left:
5.
• Route to operator. Routes the caller to the system operator box.
• Route to. Routes the call to another system ID. Type a system ID or click Search to find and select a system
ID.
• Hang up. Disconnects the call without saying good-bye.
• Say bye. Plays a prompt asking if the caller needs further assistance, pauses for caller to make a selection, if
there is no response, says good-bye and disconnects.
• Restart. Returns the call to the opening greeting box.
Click Fax greeting to record a fax greeting for the subscriber's voice mailbox. The greeting should include
6.
instructions for any one-key dialing rules.
For voice annotation:
7.
Type the maximum length allowed for voice annotation, in seconds, in the Maximum message length to
a.
record from an unidentified caller... field.
Select Ask for voice annotation to ask callers if they would like to record an annotation.
b.
Subscribers Profile Overview
- ,
KEY DIALING RULES MAKE SURE THAT YOU HAVE THE SUBSCRIBER RERECORD THEIR GREETING TO
.
Subscribers > Subscribers > Fax table.
173