NEC UNIVERGE UM8000 User Manual page 395

Call Management > Language Boxes - Key Mapping
Field
Greeting
Key
Language
Action
System ID
No TT
Page Field Descriptions
Description
The length of the greeting appears on the button label in
minutes and seconds. If 00:00 appears on the button label, a
greeting has not been recorded.
The touchtone key assigned to the language. When a caller
presses this touchtone, the system plays the conversation in
the selected language.
The language assigned to the touchtone key.
The action the system takes after the caller presses the
touchtone key:
• Hang up. Disconnects without saying good
• Route to. Routes the caller to the selected system ID.
Type a system ID or click Search to find and select a
system ID.
• Route to operator. Routes the caller to the system
operator box.
• Say bye. Plays a prompt asking if the caller needs
further assistance, pauses to wait for the caller to make a
selection, if there is no response, says good
disconnects.
• Restart. Returns the caller to the opening greeting box.
The system ID of a transaction box or interview box to send
the caller to if Route to is the chosen Action. Click Search
and select a system ID.
(No Touch Tone entered) Specifies the Language used and
Action taken if the caller does not press a key when
prompted.
-
bye.
-
bye and
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