Walking Class Of Service; In/Out Of Group; Operator Group - Samsung OfficeServ 100 System Administration Manual

Samsung OfficeServ 100

WALKING CLASS OF SERVICE

While away from your desk, you may want to make a call or use features allowed by your own sta-
tion but from a station with a more restricted class of service. You can temporarily change a re-
stricted station's class of service to the same class as your own station, as follows.
1. Lift the handset or press the SPEAKER key.
2. Dial 59 and then your normal extension number.
3. Dial your station passcode
4. Dial an access code and then the telephone number—OR—use the desired feature as usual.
5. Hang up when finished. The station will be returned to its restricted status.
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Note: You must change your station passcode from the default value (1234) in order to use the WCOS fea-
ture. See your Samsung Keyset / Phone User Guide.

IN/OUT OF GROUP

Any station assigned to a station group can remove itself from that group and then reenter the
group at a later time. When out of the group, a station can receive calls to its extension number but
not to the group.
If the station does not have an IN/OUT (IG) key:
•
Lift the handset and dial the feature access code. (Code =
•
Dial the group number.
•
Dial 0 to be out of the group OR dial 1 to be in the group.
•
Receive confirmation tone and hang up.
( * The feature access code must be programmed for your system. Enter the code in the space above.)
If the station has an IN/OUT (IG) key assigned to it:
•
Press the IN/OUT key. It will light red when the station is in the group.
•
Press the IN/OUT key again. The light is off when the station is out of the group.
Note: A station can be in more than one group.

OPERATOR GROUP

To create a backup or relief operator position, assign the main operator's station and one or more
backup stations to the operator group. All but the main operator should be out of the group. When it
is necessary to use a backup operator, put the desired backup station in the group and remove the
main operator's station. When incoming call traffic is heavy, you can have another station put itself
in the operator group along with the main operator to handle the extra call load.
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and receive internal dial tone.
System Administration Guide
)*