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FALCON
KEYSET USER GUIDE
SAMSUNG
DCS COMPACT SYSTEM
June 2001
Every effort has been made to eliminate errors and ambiguities in the information contained in this
guide. Any questions concerning information presented here should be directed to SAMSUNG TELE-
COMMUNICATIONS AMERICA, 2700 N.W. 87th Avenue, Miami, FL 33172, telephone (305) 592-2900.
SAMSUNG TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising from the
erroneous interpretation or use of information presented in this guide.
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Table of Contents
Related Manuals for Samsung Falcon
Summary of Contents for Samsung Falcon
- Page 1 Every effort has been made to eliminate errors and ambiguities in the information contained in this guide. Any questions concerning information presented here should be directed to SAMSUNG TELE- COMMUNICATIONS AMERICA, 2700 N.W. 87th Avenue, Miami, FL 33172, telephone (305) 592-2900.
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Page 2: Table Of Contents
TABLE OF CONTENTS ABOUT THIS BOOK ............1 THINGS YOU SHOULD KNOW ......2–9 ASSEMBLING YOUR KEYSET ........10 ADDING A KEYSET DAUGHTERBOARD MODULE ................11 OUTSIDE CALLS Making an Outside Call ..............12 Answering an Outside Call ..............12 Universal Answer ................12 Recall/Flash ..................13 Busy Line Queuing with Callback ............13 INTERCOM CALLS Calling Other Stations ..............14 Answering Intercom Calls..............14... - Page 3 DIALING FEATURES CUSTOMIZING YOUR KEYSET Speed Dialing ..................23 AME BGM ..................34 Programming Personal Speed Dial Numbers ......23–24 AME Password ..................34 One Touch Speed Dialing ..............24 Answer Machine Emulation ..............34 Last Number Redial ................24 Select Ring Tone................35 Save Number with Redial ..............24 Change Your Passcode ..............35 Chain Dialing ..................25 Set Answer Mode ................35...
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Page 4: About This Book
ABOUT THIS BOOK Keyset User Features ................52 Interactive Displays for SVMi-4 ............53 Your FALCON keyset is the most visible part of your telephone system. No PERSONAL SPEED DIAL NUMBERS ...55-56 matter what model keyset you are using telephone calls are handled the same way. -
Page 5: Things You Should Know
For example, dial The FALCON keysets use the UP and DOWN keys to adjust the ringer vol- 9 or press a “LOCAL ” key to get a local outside line. If Least Cost Routing is ume while the keyset is ringing, the speaker volume while the speakerphone used, pressing the “LCR”... -
Page 6: Feature Access Codes
28 BUTTON FALCON KEYSET FEATURE ACCESS CODES This user guide is written based on the default access code for using sys- tem features. If the system numbering plan has been changed some of the 32 CHARACTER DISPLAY Two lines with 16 characters each. - Page 7 18 BUTTON FALCON KEYSET 8 BUTTON FALCON KEYSET 32 CHARACTER DISPLAY 32 CHARACTER DISPLAY Two lines with 16 characters each. Two lines with 16 characters each. TERMINAL STATUS INDICATOR TERMINAL STATUS INDICATOR Used to provide your keyset status. Used to provide your keyset status.
- Page 8 KEYSET DAUGHTER MODULES [28 AND 18 BUTTON KEYSETS ONLY] Falcon 28 and 18 button keysets can have one of three different types of daugher module installed on them to enhance the operation of the keyset or to provide an additional local port depending on the type of module.
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Page 9: Assembling Your Keyset
ASSEMBLING YOUR KEYSET ADDING A KEYSET DAUGHTERBOARD MODULE • Place the keyset face down on a flat surface. • Remove the base pedestal by placing your thumbs over the attachment • Place the keyset face down on a flat surface. clips and press outward while simultaneously pressing down on the key- •... -
Page 10: Outside Calls
RECALL DIAL TONE OUTSIDE CALLS Press the NEW button to disconnect your existing call, wait for dial tone and then make a new call on the same line. MAKING AN OUTSIDE CALL NOTE: If this button does not appear on your keyset, the FLASH key may •... -
Page 11: Intercom Calls
BUSY STATION CALLBACK INTERCOM CALLS When you call another station and receive a busy signal: • Press the CBK key or dial 44. CALLING OTHER STATIONS • When the busy station becomes free, your keyset will ring. • Lift the handset or press ANS/RLS to call the now idle station. •... -
Page 12: Call Processing
CONSULTATION HOLD CALL PROCESSING When you are talking on an outside line and it is necessary to consult with another extension: SYSTEM HOLD • Press the TRANSFER key; you will receive transfer dial tone. Your call is placed on transfer hold. •... -
Page 13: Transfer With Camp-On
CONFERENCE CALLS Press the CALL button or C.O. line key to return to the outside party and begin the transfer process again. You may conference up to five parties (you and four others) in any combina- When you are transferring a call to a keyset set for Voice Announce or Auto tion of outside lines and internal stations in any order. -
Page 14: Forward All Calls
FORWARD ALL CALLS FORWARD FOLLOW ME To forward all your calls under any condition to another station: When you want all calls to your extension forwarded to the extension where you are now: • Dial 601 plus the extension or group number. •... -
Page 15: Call Pickup
CALL FORWARD OPTIONS DIALING FEATURES A display keyset may review or change call forward options and destina- tions. Call forward access can be done via the keypad or by accessing the SPEED DIALING keyset display features. To review or change call forward options: •... -
Page 16: One Touch Speed Dialing
• The A key is not used. NOTES: • The B key inserts a flash. 1. If the Hot Keypad feature has been turned off, you must first lift the hand- • The C key inserts a pause. set or press the SPEAKER key before you begin dialing. •... -
Page 17: Paging And Messaging
MEET ME PAGE PAGING AND MESSAGING • Lift the handset. • Press the Meet Me Page (MMPG) key or dial 54. MAKING AN INTERNAL PAGE • Dial the desired zone number. • After the attention tone, instruct the paged person to dial 56. To make an announcement through the keyset speakers: •... -
Page 18: Returning Messages
CANCELING MESSAGES CONVENIENCE FEATURES To cancel a message indication that you left at another station, dial 42 plus the extension number of the station at which you left a message. DO NOT DISTURB To cancel all message indications left at your keyset, dial 42 plus your exten- sion. -
Page 19: Appointment Reminder/Alarm Clock
APPOINTMENT REMINDER/ALARM • Dial the extension number of the door phone. • You will be connected to the door phone and you can listen or have a CLOCK conversation. • If an electric door lock release is installed, dial 13 to unlock the door. This feature works like an alarm clock. -
Page 20: Locking Your Keyset
• Enter the account code (maximum 12 characters including ✱ and #). If your keyset is associated with a DCS 32 Button Add-On Module, you can Press the ACCT key again. Your conversation will not be interrupted. receive Executive OHVA calls. Executive Off-Hook Voice Announce allows you to engage in conversation on your keyset and simultaneously receive NOTE: If you make an error before you complete the account code, press and reply handsfree to an OHVA through your DCS 32 Button Add-On Mod-... -
Page 21: Customizing Your Keyset
While the caller is leaving a message or ringing you may: CUSTOMIZING YOUR KEYSET • Press [#] to immediately put the caller in your voice mailbox and moni- tor it. AME BGM • Press [✱] to immediately disconnect your station. The caller continues to leave a message normally. -
Page 22: Automatic Hold
AUTOMATIC HOLD REJOINING A PAGE While on an outside call, pressing a line key, route key or a flashing CALL This feature allows you to hear the remaining portion of an ongoing internal button will automatically put your call on hold and connect you to the next page after you return your keyset to idle. -
Page 23: Display Features
DIAL BY DIRECTORY DISPLAY FEATURES Each station or speed dial number can have an associated directory name. A station or speed dial number can be selected by scrolling alphabetically INTERACTIVE DISPLAY KEYS through a directory name list. This on-line “phone book” allows the user to look up and dial any station or speed dial number in seconds. -
Page 24: Auto Timer
AUTO TIMER COUNT Display keyset users may have the timer automatically start when they DIAL 0 < > answer incoming calls or after a short delay on an outgoing call. DIAL 1 space • With the handset on-hook, press TRSF and then dial 110. DIAL 2 •... -
Page 25: Station Names
STATION NAMES WHAT IS CALLER ID? You can assign an 11 character name to your keyset. This allows other dis- Caller ID is the name given to the telephone company-provided feature that play keyset users to call you using the directory dial feature. delivers the telephone number and sometimes the name of the person call- ing your phone. - Page 26 SELECTING YOUR CALLER ID • Press the STORE key. The system displays the speed dial bin in which the number was stored OR DISPLAY • Press the CID key and then press the SCROLL key. • Press the STORE soft key. You can decide if you want to see the CID name or CID number in the dis- •...
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Page 27: Lcr With Clear
REVIEWING PAST CID CALLS SVMi-4 This feature allows you to review CID information for calls sent to your key- set. This list can contain 10–50 calls in a first-in, first-out basis. The list in- cludes calls that you answered and calls that rang your keyset but that you This section describes how to setup your mailbox, and how to use the vari- did not answer. -
Page 28: Svmi-4
FLOW CHART At this point the inside and outside callers follow the same instructions. You will hear a message stating the number of messages left in your mailbox. You will then hear the Mailbox Owner Main Menu with the following options: 1 and 3 - While Listening to Messages 2 - While Recording Messages Play Messages... -
Page 29: Message Forwarding Options
PERSONAL GREETINGS To forward the message and saves a copy - See message forwarding. To rewind the message 5 seconds. To set personal mailbox greeting press [5] from the Main Menu. 77 To change playback volume of the recording. Your personal greeting will be played every time someone reaches your To pause or resume during message playback. -
Page 30: Personal Services
• From the mailbox main menu press [6] for mailbox administration. Shortcuts • Press [3] for pager notification. Calling Deleted voice mail messages are temporarily stored in memory until 3 Calling a station that is busy or does not answer you can press [#] to imme- am the following day. -
Page 31: Personal Speed Dial Numbers
PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________... - Page 32 PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________...