Feature Access Codes - Cisco 500 series User Manual

Hosted VoIP Services
When using the codes, you will be guided through the process by an automated service. For example,
if you want to access your voicemail, depress the envelope key (next to number 3), you will then be
asked to enter your pass code followed by the # key. Once entered, you will have a choice to listen to
new messages, reset your greeting etc. Set up code for Voicemail is 1379, this will need changing.
To transfer a call using a digital handset, the DND (do not disturb) key below the LCD screen will
change to xfer, depress this key followed by the number you wish to transfer to followed by dial or #.
You can then announce the call then by depressing the xfer key once more to transfer the call over.
Sequence: Xfer, extension#, announce call, xfer.
If you want to transfer unannounced, the sequence would be: Xfer, extension#, hear ring then xfer
The internal transfer/extension number is the last 3 digits of your DDI as displayed on the
handset.
Description:
Call transfer (Xfer)
All codes should be finished by pressing the dial key or # key to activate the command.
Call forward always on (to another number):
Call forward always off (to another number):
Call forward always on (to voicemail):
Call forward always off (to voicemail):
Call Park:
Call Park Retrieve:
Call Pickup:
Call Return:
Do Not Disturb on :
Do Not Disturb off :
Voicemail:
Call Forwarding Always
Call Park/Retrieve
Call Pickup
GCI VoIP services v2.2

Feature Access Codes:

Code:
Additional instructions (attended announcement)
soft
During call press Xfer key followed by number then when
key
ring tone heard or call answered, Xfer key once more.
*72 followed by forward number and # when prompted
*73
*21
#21
*68 press hold key, followed by *68 then follow instructions
*88
*98 When other phone is ringing, press soft key or dial code
*69
*78
*79
*62
Call Forwarding Always enables a user to redirect all incoming calls to
another phone number. Users have the option to activate and
deactivate the service by dialling the feature code.
Enables a user to hold a call and to retrieve it from another station within the group. To
park a call, a user depresses the hold key and dials the call park feature code. The call
is parked and the caller is held. To retrieve the call, the user goes to any phone in the
group and dials the call retrieve feature code, followed by the user's extension. The call
is retrieved and connected to the retrieving user.
Enables a user to answer any ringing line within their pick up group. To pickup a ringing
call, a user dials the call pick up feature code. The user is then connected to the caller.
If more than one line in the pickup group is ringing, the call that has been ringing the
longest is answered.
announcment confirms deactivated
announcements confirms applied
announcment confirms deactivated
dial code then follow instructions
dial code
dial code or use soft key
dial code or use soft key
dial code or use soft key