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Cisco 500 series User Manual page 4

Hosted voip
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Hosted VoIP Services
Call Return
Do Not Disturb
Voicemail
GCI VoIP services v2.2
Enables a user to call the last party that called, whether or not the call was answered.
To call back the last party that called, the user dials the call recall feature code. The
system stores the number of the last party to call, and connects the user to that party.
Allows users to set their station as unavailable so that incoming calls are given a busy
tone. Users have the option to activate and deactivate the service by dialling a feature
code or configuring the service via their web interface. A status indicator on the Toolbar
identifies whether this service is enabled.
By accessing the Voice Portal from any phone, users can listen to, save, and delete
each message, as well as move to the previous or next message. During the playback
of a message, users have the option of skipping forward, skipping back, or pausing.
Replies to message senders can be sent, and messages can be forwarded with an
introductory message to one or more group members, or to the entire group. The Voice
Portal also enables users to record their name and multiple personal greetings for busy
and unavailable.
For Help please see contact details below:
Email: service.helpdesk@gcicom.net
Service desk direct dial: 0844 443 3538

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