NETGEAR D6100 User Manual page 32

AC1200 WiFi DSL Modem Router—Essentials Edition Model D6100
d. Click the Next button.
• If your ISP did not assign you a fixed IP address or you do not know if your ISP
assigned you a fixed IP address, do the following:
a. Select either the No or the I don't know radio button.
b. Click the Next button.
c. Enter the MAC address of the computer or router with which you previously were
able to connect to the Internet.
You might find the MAC address on the product label of your device. Enter the
MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF
format.
d. Click the Next button.
18. If the Congratulations! screen still does not display and the modem router still does not
connect to the Internet, do the following:
a. Review all your settings.
Make sure that you selected the correct options and entered everything correctly.
b. Run the Setup Wizard one more time.
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshoot the Internet Connection
e. If problems persist, register your NETGEAR product and contact NETGEAR
technical support.
Install and Access the Modem Router and Its Network
on page 210.
32