Changes Are Not Saved; Troubleshoot The Wifi Connectivity - NETGEAR D6100 User Manual

AC1200 WiFi DSL Modem Router—Essentials Edition Model D6100

Changes Are Not Saved

If the modem router does not save the changes that you make in the web management
interface, do the following:
• When entering configuration settings, always click the Apply button before moving to
another screen or tab or your changes are lost.
• Click the Refresh or Reload button in the web browser. It is possible that the changes
occurred but that the old settings remain in the web browser's cache.

Troubleshoot the WiFi Connectivity

If you are experiencing trouble connecting over WiFi to the modem router, try to isolate the
problem:
• Make sure that the WiFi settings in your WiFi device and modem router match exactly.
For a device that is connected over WiFi, the WiFi network name (SSID) and WiFi
security settings of the modem router and WiFi computer must match exactly. The default
SSID and password are on the product label (see
page 14).
• Does the WiFi device that you are using find your WiFi network?
If not, check the WiFi LED on the front of the modem router. If this LED is off, both WiFi
radios might be disabled. For more information about the WiFi radios, see
WiFi Radios on page 88.
• If you disabled the modem router's SSID broadcast, your WiFi network is hidden and
does not display in your WiFi client's scanning list. (By default, SSID broadcast is
enabled.) For more information, see
the Main Network
• Does your WiFi device support the security that you are using for your WiFi network
(WEP, WPA, or WPA2)? For information about changing the WiFi security, see
the Basic WiFi Settings and WiFi Security of the Main Network
Tip: If you want to change the WiFi settings of the modem router's main
network, use a wired connection to avoid being disconnected when
the new WiFi settings take effect.
If your WiFi device finds your network but the signal strength is weak, check these conditions:
• Is your modem router too far from your WiFi device or too close? Place your WiFi device
near the modem router but at least 6 feet (1.8 meters) away and see whether the signal
strength improves.
• Are objects between the modem router and your WiFi device blocking the WiFi signal?
Manage the Basic WiFi Settings and WiFi Security of
on page 73.
Diagnostics and Troubleshooting
214
Bottom Panel Product Label
on page 73.
on
Control the
Manage